Program Manager

Senior Project Manager

Location: Trivandrum, Kerala

Work Mode: Hybrid

Experience: 5–7 Years

Employment Type: Contract-to-Hire (C2H)

Open Positions: 1

Job Description

We are looking for an experienced Senior Project Manager to coordinate IT projects, manage delivery timelines, track risks and dependencies, and collaborate with stakeholders and distributed teams to ensure smooth project execution.

Key Responsibilities

• Define and track project scope, deliverables, schedules, resources, and dependencies.
• Maintain project trackers, status reports, risk and issue logs, and action items.
• Monitor project progress, follow up on commitments, and escalate delivery risks.
• Coordinate offshore teams, stakeholders, and external vendors.
• Facilitate project meetings and ensure timely closure of action items.
• Track defects, technical issues, change rollouts, and post-launch activities.
• Provide regular project updates to stakeholders and leadership.

Must-Have Skills

• 5+ years of IT project coordination or project management experience.
• Strong project planning, scheduling, and dependency tracking skills.
• Experience in risk, issue, defect, and resource management.
• Excellent stakeholder communication and reporting skills.
• Experience coordinating distributed teams and vendors.
• Knowledge of Agile methodologies and lightweight project tracking.
• Strong organizational, problem-solving, and follow-up skills.
• Excellent written and verbal English communication.
• PMP, PRINCE2, or another project management certification.

Good-to-Have Skills

• Experience working with international stakeholders, particularly Canadian teams.
• Exposure to Calgary-based stakeholders and cross-time-zone collaboration.
• Experience coordinating technical change rollouts and post-launch support.
• Relevant degree or equivalent practical experience.

Senior Project Manager

Experience: 5–7 Years

Location: Trivandrum, Kerala

Hybrid

Contract-to-Hire (C2H)

Role Overview

We are looking for an experienced Senior Project Manager to coordinate IT projects, manage delivery

timelines, track risks and dependencies, and collaborate with stakeholders and distributed teams to

ensure smooth project execution.

Key Responsibilities

• Define and track project scope, deliverables, schedules, resources, and dependencies.

• Maintain project trackers, status reports, risks, issues, and action items.

• Monitor project progress, follow up on commitments, and escalate delivery risks.

• Coordinate offshore teams, stakeholders, and external vendors.

• Facilitate project meetings and ensure timely closure of action items.

• Track defects, technical issues, change rollouts, and post-launch activities.

• Provide regular project updates to stakeholders and leadership.

Must-Have Skills

• 5+ years of IT project coordination or project management experience.

• Strong project planning, scheduling, and dependency tracking skills.

• Experience in risk, issue, defect, and resource management.

• Excellent stakeholder communication and reporting skills.

• Experience coordinating distributed teams and vendors.

• Knowledge of Agile methodologies and lightweight project tracking.

• Strong organizational, problem-solving, and follow-up skills.

• Excellent written and verbal English communication.

• PMP, PRINCE2, or other project management certification.

Good-to-Have Skills

• Experience working with international stakeholders, particularly Canadian teams.

• Exposure to Calgary-based stakeholders and cross-time-zone collaboration.

• Experience coordinating technical change rollouts and post-launch support.

• Relevant degree or equivalent practical experience.

Role Purpose

The Program Manager is responsible for governing and coordinating multiple customer implementations and support engagements, ensuring successful delivery of IAN products and solutions across customers, teams, and delivery streams.

The role provides portfolio-level oversight across implementation, configuration, integration, quality assurance, data validation, cloud deployment, and support functions while driving delivery excellence, customer satisfaction, operational scalability, and successful business outcomes. The Program Manager works closely with Technical Project Managers, Implementation Architects, Delivery Leads, Product Teams, and Customer Stakeholders to ensure delivery commitments are met.

Key Responsibilities

• Govern and oversee multiple customer implementations and support engagements.
• Manage program-level planning, resource allocation, capacity management, and delivery forecasting.
• Ensure successful delivery of customer commitments, implementation milestones, support obligations, and business outcomes.
• Monitor overall program health, risks, dependencies, budgets, and delivery performance across customers.
• Partner with Technical Project Managers to ensure successful execution of customer implementation projects.
• Work closely with Implementation Architects, Lead Business Analysts, Lead Configurators, Lead Integration, Lead QA, AI & Data Validation Specialists, and Support Delivery Leads to align delivery activities.
• Oversee implementation and adoption of workflow automation solutions leveraging technologies such as n8n, Camunda, Apache Camel, and related orchestration platforms.
• Coordinate environment readiness, deployment planning, release activities, production cutovers, and support transitions.
• Act as the primary escalation point for delivery, support, resource, and customer management issues.
• Drive customer governance meetings, steering committee reviews, executive reporting, and stakeholder communications.
• Track and report implementation progress, delivery performance, resource utilization, risks, and customer satisfaction metrics.
• Ensure smooth transition from implementation to production support and operational ownership.
• Support implementation planning, prioritization, staffing, and delivery optimization initiatives.
• Drive continuous improvement initiatives across delivery, implementation, support, and operational processes.
• Collaborate with Product, Engineering, and Leadership teams to align customer needs with platform capabilities and product roadmap priorities.

Required Skills & Experience

• Bachelor's degree in computer science, Engineering, Information Systems, Business, or related field.
• 18–21 years of experience in technical program management, delivery management, implementation management, or professional services leadership.
• Strong experience in the Property & Casualty (P&C) Insurance domain; Knowledge of Commercial Lines and Specialty Insurance, considered an advantage.
• Experience managing multiple concurrent enterprise software implementations and customer engagements.
• Strong understanding of enterprise software implementation and delivery lifecycles.
• Good understanding of workflow automation platforms, configurable enterprise applications, and implementation-driven delivery models.
• Good understanding of BPMN-based workflow automation, business process orchestration platforms such as Camunda, Flowable, Appian or similar technologies.
• Understanding enterprise integrations, APIs, data migration, and cloud-based solution deployments.
• Understanding of cloud hosting models, environment management, deployment planning, and release coordination across Azure environments.
• Ability to manage delivery dependencies across workflows, integrations, business rules, forms, cloud environments, data validation, and customer onboarding activities.
• Experience managing cross-functional delivery teams comprising Architects, Business Analysts, Configurators, Developers, QA, Data Validation, and Support teams.
• Strong understanding of Agile delivery, release management, customer onboarding, and support transition processes.
• Experience managing customer escalations, delivery risks, budgets, and program dependencies.
• Strong understanding of resource planning, capacity management, utilization tracking, and delivery forecasting.
• Excellent stakeholder management, executive communication, leadership, and decision-making skills.
• Proven experience working with insurance carriers and clients across North America or Europe.

Desired Skills

• Experience with intelligent automation, document processing, AI-enabled solutions, or workflow-driven platforms.
• Experience working with SaaS platforms, InsurTech solutions, or enterprise workflow automation products.

PMP, PgMP, SAFe, PRINCE2, or equivalent program management certification

Education: B.E. Computer Science/IT degree (or any other engineering discipline)

Experience: 9+ years

 Work timings: 2:00 TO 11:00PM/ 6:30PM to 3:30 AM

Position Requirements:

• Program Strategy & Planning
• Own program charters, end-to end roadmaps, success criteria and alignment to business objectives.
• Translate company strategy into clear program priorities, milestones, and resource plans across multiple teams.
• Lead quarterly and long-range capacity planning, balancing scope, resources and timelines across workstreams.

•          Program Execution & Delivery

• Drive delivery of large, technically complex programs comprising multiple projects and teams; ensure on-time, high-quality outcomes.
• Orchestrate cross-functional dependencies, manage sequencing, and remove organizational impediments.
• Operate program-level release, milestone and launch processes; maintain program schedules and integrated plans.

•          Technical Leadership & Influence

• Maintain technical fluency across systems (APIs, services, data, infra, web and mobile platforms) to identify risks, trade-offs, and integration concerns.
• Partner with engineering leads and architects to surface technical dependencies, propose solutions, and influence technical direction.
• Lead technical intake, prioritization and change control for program scope.

•          AI Programs & Governance

• AI-specific program accountability: Own model lifecycle programs (experimentation → validation → deployment → monitoring → scale), model risk management, and coordination with MLOps and data science teams.
• Governance and control: Implement and maintain governance for clinical, editorial, regulatory, and AI-specific risks (bias, explainability, monitoring), coordinating policies and controls with legal, compliance, and domain stakeholders.
• Offshore reality: Design and operate for distributed teams—ensure timezone overlap strategies, clear escalation mechanics, minimize decision latency, and define RACI for offshore/onshore handoffs.
• Experience in mentoring engineering teams to integrate AI assistants into their daily development workflows to increase velocity and code quality.

•          Stakeholder Management & Communication

• Serve as primary program owner for senior leadership and business partners; run steering committees and executive reviews.
• Produce concise executive-level reporting (status, risks, mitigation, outcomes) and tailor communications for diverse audiences.
• Build strong cross-functional relationships and drive alignment through regular touchpoints and stakeholder feedback loops.

 •          Risk, Budget & Vendor Management

• Develop and maintain program-level risk registers, contingency plans, and escalation protocols.
• Manage program budgets, track spend vs. plan, and coordinate with finance and procurement as needed.
• Own vendor/third-party integration and delivery where applicable.

•          Process, Tools & Automation

• Establish program governance, templates, and tooling conventions to improve visibility and efficiency.
• Identify automation and tooling opportunities (including AI-assisted tooling) to reduce manual work and improve program telemetry.
• Drive PMO maturity: scalable processes, reporting, and knowledge management across the organization.

•          Measure Impact

• Define and track program success metrics and business outcomes; iterate to maximize value delivery.
• Ensure learnings are captured and operationalized for future programs.

Role & Responsibilities:

• 10+ years of program or technical project management experience delivering large-scale technical programs in fast-paced, matrixed organizations.
• Proven track record driving multi-team, cross-functional technical initiatives from concept to measurable business outcomes.
• Strong technical literacy (experience with APIs, backend services, cloud infrastructure, data flows and integrations).
• Advanced proficiency with Agile at scale methodologies (e.g., SAFe, LeSS, or equivalent) and deep SDLC knowledge.
• Experience with capacity planning, roadmaps, dependency management, and cross-team prioritization.
• Expert-level proficiency in JIRA and Confluence; comfortable with program/portfolio tooling (Aha!, Productboard, Roadmunk, Airtable, Smartsheet, BI dashboards).
• Excellent stakeholder management and executive communication skills; proven ability to influence without direct authority.
• Strong analytical and problem-solving skills; data-driven mindset.
• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• Fluent English.

•          Preferred

• Certifications such as PMP, CSM, SAFe Program Consultant (SPC), or equivalent.
• Experience in digital publishing, web/content platforms, AI/ML products, healthcare information systems, or digital media.
• Experience managing program budgets and vendor/contract relationships.
• Familiarity with emerging project automation and Agentic AI tools for program management and decision support.
• Prior experience mentoring PMs and leading PMO or program-level process change initiatives.

Project Manager – Capital Markets

Chella Software are a global software provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. They meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.

Key Responsibilities:

1. Project Planning & Documentation

2. Risk & Dependency Management

3. Stakeholder & Client Communication

4. Review & Governance Cadence

5. Reporting & Visibility

6. Coordination & Collaboration

7. Client Relationship Management

We are looking for a detail-oriented Project Planning professional to manage project timelines, documentation, and stakeholder coordination. The role involves maintaining and updating project planning templates including milestones, deliverables, risk logs, and dependency trackers. You will be responsible for driving regular review cadences (weekly/fortnightly), stakeholder meetings, and ensuring clear communication with clients including MOMs, scope changes, and escalations. The candidate will identify bottlenecks, manage internal and external dependencies, and ensure smooth cross-functional coordination. Additionally, the role requires maintaining visibility across projects, managing escalation matrices, and supporting timeline renegotiations when required. Strong organizational skills, communication, and proficiency in Excel and PPT are essential.

Interview process

1st round Virtual

2nd round Face to Face

Skills:

Required Skills & Qualifications

• M.B.A or equivalent in sales and marketing with a B.E / B.Tech in Computer Science, Information Systems, Electrical, Electronics or a related field.
• 5+ years of experience in a IT Project management
• Ability to understand and explain technical concepts to technical and non-technical stakeholders.
• Basic knowledge of databases, APIs, and enterprise systems integration.
• Strong communication and presentation skills.
• An analytical mindset with attention to detail and problem-solving skills.
• Familiarity with capital markets concepts such as trade lifecycle, securities
• settlement, depositories, custodians, and regulations will be an advantage.

QA Project Manager

Location: Kochi, Kerala

Experience: 10–18 Years

Work Mode: Work from Office

Kerala based candidates preferrred

Role Overview

We are looking for an experienced QA Project Manager with 10–18 years of experience in software testing and quality assurance, including strong experience in project management within the QA domain.

The ideal candidate should have a strong QA/testing foundation combined with the ability to independently manage QA projects, delivery, resources, timelines, risks, stakeholders and releases.

This is not a pure QA/Test Lead position. The role requires proven experience in managing QA projects and driving end-to-end QA delivery.

Key Responsibilities

• Own and manage end-to-end QA projects from planning through release and closure.
• Define and execute QA project plans, schedules, milestones and delivery timelines.
• Manage QA resources, allocation, utilization and project priorities.
• Prepare project estimates, effort plans and resource requirements.
• Lead QA teams across multiple projects/workstreams.
• Monitor project progress, deliverables, dependencies, risks and issues.
• Drive SIT, UAT, regression, integration, system and release testing activities.
• Coordinate with Development, Business Analysis, Product, Business and other cross-functional teams.
• Manage client and stakeholder communication and provide regular project status updates.
• Own RAID management, risk mitigation and issue resolution.
• Track testing metrics, quality KPIs and project performance.
• Manage defect lifecycle and ensure timely resolution of critical issues.
• Coordinate with vendors and third-party teams where required.
• Ensure QA deliverables are completed within agreed timelines and quality standards.
• Support release planning, production readiness, go-live and post-release activities.
• Identify process improvements and drive QA best practices across projects.
• Provide leadership, mentoring and direction to QA team members.

Required Skills & Experience

• 10–18 years of overall IT experience, with significant experience in QA/Software Testing.
• Proven experience in QA Project Management / Project Management within the QA domain.
• Strong understanding of STLC, SDLC, Agile/Scrum and Waterfall methodologies.
• Experience managing QA teams and multiple workstreams.
• Strong experience in project planning, estimation, scheduling and resource management.
• Experience in stakeholder/client management.
• Strong experience in risk, issue, dependency and escalation management.
• Experience managing SIT, UAT, regression, integration and release activities.
• Strong reporting and project governance experience.
• Experience with tools such as JIRA, Azure DevOps, HP ALM, TestRail or similar.
• Strong communication, leadership and decision-making skills.

Preferred

• Experience managing enterprise QA projects.
• Experience working with distributed/onshore-offshore teams.
• Experience across banking, insurance, payments, retail, logistics or other enterprise domains.
• QA/Test management certifications such as ISTQB, CSM, PMP or equivalent are an advantage.

Strong Senior Project Manager Profile with enterprise B2B SaaS, client-facing delivery experience

2

Mandatory (Experience 1): Must have 5+ years of project management experience with significant client-facing delivery time (non-negotiable), including experience in a B2B SaaS company serving enterprise customers

3

Mandatory (Experience 2): Must have managed complex enterprise projects end-to-end, from requirement/planning through successful delivery and go-live

4

Mandatory (Experience 3): Must have managed multi-country / multi-region rollouts (preferably North America and/or Europe), coordinating India-based delivery teams with customers/stakeholders in Western markets

5

Mandatory (Experience 4): Must have delivered technically complex / analytics-driven projects (AI/ML, Image Recognition, or Data Analytics)

6

Mandatory (Tech skill): Must have strong working knowledge of SQL, APIs, and Master Data Management (MDM)

7

Mandatory (Experience 5): Must have experience with SOWs, change requests, or RFPs, managing scope, timelines, risks, and dependencies using Waterfall or Agile

8

Mandatory (Ownership): Must be the accountable owner of the engagement — primary client point of contact, owning the project plan and go-live end-to-end — not a hands-on specialist executing the build

9

Mandatory (Skill): Must have strong facilitation, communication, stakeholder-management, and executive-level reporting skills across cross-functional, geographically distributed teams

10

Mandatory (Company): Must currently be working in a B2B SaaS product company.

11

Mandatory (Stability) – Must have a stable tenure record, with recent roles held 2+ years each and no run of consecutive stints under 12 months.

12

Mandatory (Note): CTC is inclusive of variable

 Manage engineering projects from requirements gathering and planning through development, testing, release, and closure.  Create project plans, timelines, milestones, dependencies, and delivery schedules.  Coordinate with Engineering Managers, Tech Leads, Software Engineers, QA, Product Managers, and other stakeholders.  Track project progress, identify delays and dependencies, and drive corrective actions.  Facilitate sprint planning, daily stand-ups, sprint reviews, retrospectives, and other project ceremonies where required.  Maintain project trackers, RAID logs, action items, and status reports.  Identify and proactively manage project risks, technical dependencies, resource constraints, and delivery issues.  Communicate project status, risks, dependencies, and key decisions to leadership and stakeholders.  Coordinate releases and ensure development, QA, deployment, and business teams are aligned.  Manage scope changes and assess their impact on timelines, resources, and deliverables.  Ensure engineering deliverables meet agreed requirements, timelines, and quality standards.  Work with technical teams to understand project dependencies and translate them into actionable project plans.  Help resolve cross-team blockers and facilitate effective communication between technical and business teams.  Monitor resource allocation and work with engineering leadership to address capacity constraints.  Drive continuous improvement in project delivery processes and engineering collaboration. 

Job Description

Key Responsibilities

• End-to-End Project Delivery: Own project planning, execution, monitoring, and closure, ensuring delivery commitments are met within agreed timelines, scope, budget, and quality standards.
• Project Planning & Governance: Develop and maintain project plans, roadmaps, milestones, resource plans, and delivery schedules. Establish effective governance mechanisms and reporting processes.
• Stakeholder Management: Collaborate with business stakeholders, technology teams, product owners, architects, and senior management to align priorities, manage expectations, and facilitate timely decision-making.
• Multi-Workstream Coordination: Manage multiple concurrent workstreams, track interdependencies, coordinate cross-functional teams, and ensure alignment across project deliverables.
• Risk & Issue Management: Maintain RAID logs (Risks, Assumptions, Issues, and Dependencies), proactively identify delivery risks, develop mitigation plans, and escalate critical issues appropriately.
• Agile Delivery Management: Drive Agile/Scrum ceremonies, sprint planning, backlog prioritisation, progress reviews, and retrospectives, while adapting delivery practices to project requirements.
• Business–Technology Alignment: Work closely with business and technical teams to translate business objectives into actionable delivery plans and ensure requirements are clearly understood and implemented.
• Status Reporting & Metrics: Prepare project dashboards, status reports, management presentations, and KPI-based updates covering delivery progress, risks, dependencies, resource utilisation, and milestones.
• Release & Deployment Coordination: Coordinate testing, UAT, release planning, deployment readiness, go-live activities, and post-implementation support in collaboration with relevant teams.
• Resource & Vendor Management: Coordinate resource allocation, capacity planning, third-party dependencies, and cross-team commitments to ensure efficient project execution.
• Change & Scope Management: Manage scope changes, delivery expectations, project documentation, and approvals through established change-control processes.
• Continuous Improvement: Identify opportunities to improve project delivery processes, governance, communication, and execution efficiency.

Required Skills & Experience

• 10–15 years of overall experience in the IT industry, with substantial experience in project or program management.
• Proven track record of managing complex technology projects involving multiple teams, workstreams, and stakeholders.
• Strong understanding of the Software Development Life Cycle (SDLC), project planning, delivery management, and release processes.
• Hands-on experience with Agile, Scrum, Waterfall, or hybrid project management methodologies.
• Proficiency in project management and collaboration tools such as Jira, Confluence, and Microsoft Project or equivalent tools.
• Experience managing project scope, timelines, budgets, resources, risks, issues, and dependencies.
• Excellent stakeholder management, communication, facilitation, and escalation-management skills.
• Ability to engage with senior business and technology stakeholders and communicate complex project matters clearly.
• Strong analytical, organizational, problem-solving, and decision-making abilities.
• Experience working with global teams across different geographies and time zones.
• Ability to manage competing priorities, drive accountability, and deliver outcomes in a dynamic enterprise environment.

Preferred Technical Skills

• Working knowledge of enterprise application development and integration.
• Exposure to technologies such as Java, Oracle applications, APIs, databases, and enterprise systems integration.
• Understanding of application architecture, testing methodologies, CI/CD pipelines, and release management.
• Experience working with distributed engineering teams, business analysts, QA teams, infrastructure teams, and external vendors.
• Familiarity with project dashboards, delivery metrics, and reporting tools such as Power BI or advanced Excel.

Preferred Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline.
• PMP, PRINCE2, Certified Scrum Master (CSM), or equivalent project management certification is an advantage.

Key Competencies

• End-to-end project ownership
• Project governance and delivery excellence
• Stakeholder and client management
• Multi-workstream planning and execution
• Risk, issue, and dependency management
• Agile delivery and SDLC knowledge
• Executive communication and reporting
• Cross-functional team leadership
• Problem-solving and continuous improvement

Project Manager

Job Description

Company Brief

Primathon is a high quality technology solutions company, with expertise in delivering world

class softwares for our clients and empowering our engineers to become full stack in

technology and provide them 360° experience. We are growing at 300% YoY growth rate.

Led by Software Experts from IITs & NITs, Primathon’s mission is to solve quality software

engineering problems in the industry.

About the Role

We are looking for a 3+ year experienced Software Project Manager to ensure smooth

delivery & best customer experience around mobile, web frontend & backend products to

ensure product quality.

The ideal candidate will be responsible for managing multiple projects in parallel, ensuring

on time execution, managing team bandwidth, aligning customers and communicating right

with the customers. If you hold an engineering background and enjoy managing people while

talking about technologies, we’d like to meet you.

Job Responsibilities

● Project planning, execution, tracking and delivery within budget and scope.

● Oversee all aspects of projects, prepare detailed sprint plan, intermediate check

points, assign responsibilities and monitor and summarise progress of project.

Prepare reports for upper management regarding status of project

● Track project dependencies and identify/foresee risks and plan contingencies

● Translate product requirements/project scope to detailed plan

● Customer interfacing and leading status calls

● Manage changes to the project scope, project schedule and project costs

● Coordinate internal resources and third parties/vendors for the flawless

execution of projects

● Assist in the definition of project scope and objectives, involving all relevant

stakeholders

Skills and Qualifications

● 3+ year of working experience in project management of software development

of products and services

● Team Handling experience must

● Excellent client-facing and internal communication skills

● Experience with complete project life cycle from inception to deployment

● Strong experience with Agile Scrum methodology, Build Management, DevOps

practices

● Solid organisational skills including attention to detail and multitasking skills

● Should have technical background in executing/contributing to

Telecom/Networking/Digital (web and mobile applications)

Education: B.tech/ M.tech only

Location: Gurgaon

Work type: Work from office

Experience: 3+ Year of working experience

Notice Period: Immediate Joiners or with notice in 30 days only