Program Manager - Business Operations

Key Responsibilities

• Manage daily accounting operations in Tally ERP

• Handle Accounts Payable: invoice verification, vendor payments & reconciliation

• Prepare and file GST returns, maintain GST records & ensure compliance

• Calculate, deduct & file TDS returns

• Maintain ledgers, books of accounts & financial records

• Coordinate with vendors for billing, statements, and payment follow-ups

• Assist in monthly, quarterly & yearly closing activities

• Support internal & external audits with proper documentation

• Prepare MIS and financial reports as needed

🎯 Requirements

• 1–3 years of experience in accounting

• Strong knowledge of Tally ERP, GST, TDS, Accounts Payable

• Good understanding of accounting principles and compliance

• Proficiency in MS Excel

• Detail-oriented with good communication & organizational skills

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Who We Are 

Studio Management (studiomgmt.co) is a uniquely positioned organization combining venture capital, hedge fund investments, and startup incubation. Our portfolio includes successful ventures like Sentieo (acquired by AlphaSense for $185 million), as well as innovative products such as Emailzap (emailzap.co) and Mindful Minutes for Toddlers. We’re expanding our team to continue launching products at the forefront of technology, and we’re looking for an Engineering Lead who shares our passion for building the “next big thing.”

The Role 

We are seeking a hands-on Engineering Lead to guide our product development efforts across multiple high-impact ventures. You will own the overall technical vision, mentor a remote team of engineers, and spearhead the creation of new-age products in a fast-paced startup environment. This is a strategic, influential role that requires a blend of technical prowess, leadership, and a keen interest in building products from zero to one.

Responsibilities

• Technical Leadership: Define and drive the architectural roadmap for new and existing products, ensuring high-quality code, scalability, and reliability.
• Mentorship & Team Building: Hire, lead, and develop a team of engineers. Foster a culture of continuous learning, ownership, and collaboration.
• Product Innovation: Work closely with product managers, designers, and stakeholders to conceptualize, build, and iterate on cutting-edge, user-centric solutions.
• Hands-On Development: Write efficient, maintainable code and perform thorough code reviews, setting the standard for engineering excellence.
• Cross-Functional Collaboration: Partner with different functions (product, design, marketing) to ensure alignment on requirements, timelines, and deliverables.
• Process Optimization: Establish best practices and processes that improve development speed, code quality, and overall team productivity.
• Continuous Improvement: Champion performance optimizations, new technologies, and modern frameworks to keep the tech stack fresh and competitive.

What We’re Looking For

• 4+ Years of Engineering Experience: A proven track record of designing and delivering high-impact software products.
• Technical Mastery: Expertise in a full-stack environment—HTML, CSS, JavaScript (React/React Native), Python (Django), and AWS. Strong computer science fundamentals, including data structures and system design.
• Leadership & Communication: Demonstrated ability to mentor team members, influence technical decisions, and articulate complex concepts clearly.
• Entrepreneurial Mindset: Passion for building new-age products, thriving in ambiguity, and rapidly iterating to find product-market fit.
• Problem Solver: Adept at breaking down complex challenges into scalable, efficient solutions.
• Ownership Mentality: Self-driven individual who takes full responsibility for project outcomes and team success.
• Adaptability: Comfort working in an environment where priorities can shift quickly, and opportunities for innovation abound.

Why Join Us

• High-Impact Work: Drive the technical direction of multiple ventures, shaping the future of new products from day one.
• Innovation Culture: Operate in a remote-first, collaborative environment that encourages bold thinking and rapid experimentation.
• Growth & Autonomy: Enjoy opportunities for both leadership advancement and deepening your technical skillset.
• Global Team: Work alongside a diverse group of talented professionals who share a passion for pushing boundaries.
• Competitive Benefits: Receive market-leading compensation and benefits in a role that rewards both individual and team success.

About Us

At Metron Security, we specialize in automation and integration services for top Cyber Security companies. Our engineering team works with industry-leading platforms like Splunk, IBM’s QRadar, ServiceNow, CrowdStrike, Cybereason, and many more.

As a Software Engineer, you’ll play a crucial role in developing high-performance integrations between multiple Cyber Security platforms. You’ll be involved in the entire development process—from gathering requirements to deployment (on-prem or in the cloud). We embrace agile development and constantly evolve our engineering practices. If you thrive in a fast-paced, ever-learning environment, you’ll fit right in!

Why You’ll Love Working with Us

✅ Developer-centric culture – No bureaucracy, no red tape!

✅ Hands-on experience with 250+ security platforms (and counting!)

✅ Direct engagement with customers – your work makes a real impact!

What We’re Looking For

We’re searching for a skilled Golang developer who loves building scalable, maintainable solutions. If you enjoy working with cloud platforms like AWS, GCP, or Azure and have a solid grasp of infrastructure management, you’ll thrive here!

Must-Have Skills

✔️ Hands-on experience with Golang to build robust and scalable systems

✔️ Familiarity with cloud platforms (AWS, GCP, or Azure) and infrastructure management

✔️ Understanding of Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Pulumi

✔️ Strong grasp of data structures and how to use them effectively

✔️ Willingness to learn new technologies as needed for different projects

✔️ Ability to switch gears and work with other languages/frameworks (Python, TypeScript, Java, Node.js, Angular, React.js, C#, C++, etc.)

✔️ Experience integrating with enterprise technology stacks

✔️ Ability to troubleshoot bottlenecks and bugs efficiently

✔️ Comfort working in Agile teams and contributing to planning and design

✔️ Awareness of Cyber Security best practices for production systems

✔️ Experience in architecting and estimating technical solutions

Bonus Points If You…

✨ Have experience in Cyber Security

✨ Have written or maintained automated tests

✨ Have worked with Docker & Kubernetes

✨ Have led a project from start to finish

✨ Are experienced with Agile development (writing and estimating User Stories)

✨ Contribute to open-source projects (drop us a link—we’d love to check it out!)

What We Value in a Teammate

💡 Strong analytical and problem-solving skills

🗣 Clear and effective communication in an Agile environment

🎯 A proactive, results-driven attitude with a passion for high-quality work

We’re all about innovation, collaboration, and continuous learning. If this sounds like your kind of team, apply today and let’s build something great together! 🚀

Job Role - DevOps Infra Lead Engineer

About LenDenClub

LenDenClub is a leading peer-to-peer lending platform that provides an alternate investment opportunity to investors or lenders looking for high returns with creditworthy borrowers looking for short-term personal loans. With a total of 8 million users and 2 million+ investors on board, LenDenClub has become a go-to platform to earn returns in the range of 10%-12%. LenDenClub offers investors a convenient medium to browse thousands of borrower profiles to achieve better returns than traditional asset classes. Moreover, LenDenClub is safeguarded by

market volatility and inflation. LenDenClub provides a great way to diversify one’s investment portfolio.

LenDenClub has raised US $10 million in a Series A round from an association of investors. With the new round of funding, LenDenClub was valued at more than US $51 million in the last round and has grown multifold since then.

Why work at LenDenClub

LenDenClub is a certified great place to work. The certification comes from the Great Place to Work Institute, Inc., a globally renowned firm dedicated to evaluating companies for their employee satisfaction on the grounds of high trust and high-performance culture at workplaces.

As a LenDenite, you will be a part of an enthusiastic and passionate group of individuals who own and love what they do. At LenDenClub we believe in creating leaders and with you coming on board you get to work with complete freedom to chase your ultimate career goal without any inhibitions.

Website - https://www.lendenclub.com

Location - Mumbai (Goregaon)

Responsibilities of a DevOps Infra Lead Engineer:

● Responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. Identify and implement data storage methods like clustering to improve the performance of the team.

● Responsible for coming up with solutions for managing a vast number of documents in real-time and enables quick search and analysis. Identifies issues in the production phase and system and implements monitoring solutions to overcome those issues.

● Stay abreast of industry trends and best practices. Conduct research, tests, and execute new techniques which could be reused and applied to the software development project.

● Accountable for designing, building, and optimizing automation systems that help to execute business web and data infrastructure platforms.

● Creating technology infrastructure, automation tools, and maintaining configuration management.

● To cater to the engineering department’s quality and standards, implement lifecycle infrastructure solutions and documentation operations.

● Implementation and maintaining of CI/CD pipelines.

● Containerisation of applications

● Construct and improve the security on the infrastructure

● Infrastructure As A Code

● Maintaining Environments

● Nat and ACL's

● Setup of ECS and ELB for HA

● WAF and Firewall and DMZ

● Deployment strategies for high uptime

● Setup up monitoring and policies for infra and applications

​

Required Skills

● Communication Skills

● Interpersonal Skills

● Infrastructure

● Aware of technologies like Python, MYSQL, MongoDB, and so on.

● Sound knowledge of cloud infrastructure.

● Should possess knowledge of fundamental Unix/Linux, monitoring, editing, and command-based tools is essential.

● Versed in scripting languages such as Ruby and Shell

● Google Cloud Platforms, Hadoop, NoSQL databases, and big data clusters.

● Knowledge of open source technologies

Job Description :

We are looking for a Channel Sales Manager to join our team. The ideal candidate will have 1-2 years of experience in distributing IT Network Security Products, Endpoint Security, DLP (Data Loss Prevention), Software, Desktop/Laptop sales, and Networking Products Sales through Channel Partners. This role involves managing partner and customer relationships, working collaboratively with OEMs/partners, and leading a team of Partner Channel Sales Managers.

Responsibilities :

- Distribute IT Network Security Products, Endpoint Security, DLP, Software, Desktop/Laptop sales, and Networking Products through Channel Partners.

- Manage and nurture relationships with partners and customers.

- Collaborate effectively with OEMs and partners.

- Assign and align daily and monthly sales tasks for the team.

- Achieve sales targets and strategic objectives in partner accounts.

- Lead joint partner planning to establish performance objectives, financial targets, and milestones.

- Continuously assess and address partner needs.

- Coordinate with partner sales resources to sell through partner organizations to end users.

- Manage potential channel conflicts by maintaining clear communication and adherence to channel rules.

- Lead solution development efforts that meet end-user requirements.

- Ensure partner compliance with partner agreements.

Qualifications :

- Graduate/BE/BSc.IT/BCA.

- Minimum 4 years of experience in IT Channel Network Distributing products and solutions.

Salary Range: Best in the Industry

Locations: Tamil Nadu, Gujarat, UP, Orissa, Bihar, Delhi.

Job Type Full-time

Salary: From - 20,000.00 per month

Schedule: Day shift

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
• 
  

What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• 
  

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

Responsibilities:

• Design, develop, and maintain software applications.
• Go the extra mile to identify customer needs and pain-points. 
• Relentless focus on delivering high quality, bug-free code.
• Help and mentor those around you to achieve the team and company goals.
• Closely work with the SRE and DevOps team to set up microservices infrastructure. 
• Maintaining and auditing code/design quality as per set guidelines and standards in assigned projects.
• Testing of completed tasks in ongoing projects in the team before sending updates to reporting authority/client.
• Participate in application design, code reviews and documentation.

Requirements:

• Experience in agile development process.
• Excellent knowledge of HTML5, CSS3.
• Excellent knowledge of JavaScript.
• Experience with cross-browser, cross-platform and design constraints on the web
• Good understanding and experience of working on Vue.js/React.js.
• Prior experience building REST APIs
• Hands-on experience with Node.js/Golang/Java + Redis + Elasticsearch.
• Experience with AWS/GCP is a plus
• Knowledge of version control systems like GIT.
• Experience in developing automated unit and functional tests
• 3 - 6 years of experience with a Bachelor's in Computer Science or related field