Program Manager travel company

Job Summary

We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.

This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.

Key Responsibilities

• Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
• Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
• Ensure timely incident response, escalation, communication, and resolution in accordance with defined SLAs.
• Monitor incident queues and prioritize issues based on business impact and urgency.
• Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
• Coordinate technical teams to identify workarounds and restore services as quickly as possible.
• Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
• Track recurring incidents and collaborate with Problem Management teams to drive permanent resolutions.
• Maintain incident documentation, dashboards, and reports for operational reviews and management reporting.
• Ensure compliance with ITIL Incident Management processes and organizational governance.
• Support change implementation activities and assess potential impacts during planned maintenance windows.
• Identify opportunities for automation and continual service improvement to enhance operational efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
• Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
• Experience managing Major Incidents in enterprise production environments.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to work effectively under pressure in a fast-paced operational environment.
• Willingness to work 24x7 rotational shifts, including weekends and public holidays.

Required Technical Skills

• ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
• Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
• Ticketing and Incident Tracking Systems.
• Microsoft Office Suite (Excel, PowerPoint, Word).
• Basic understanding of cloud platforms (AWS, Azure, GCP) is desirable.
• Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.

Preferred Qualifications

• Experience supporting large-scale enterprise production environments.
• Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
• Knowledge of Change Management, Problem Management, and Release Management processes.
• Experience working with global teams across multiple time zones.

Preferred Certifications

• ITIL Foundation Certification (Preferred)
• ITIL Intermediate (Good to have)
• Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have) 

Job Summary

We are looking for an experienced AWS Cloud Engineer with strong expertise in AWS infrastructure, deployment, migration, and cloud operations. The candidate should have hands-on experience managing AWS services such as EC2, EBS, S3, EFS, and FSx, along with infrastructure provisioning, migration, troubleshooting, and optimization.

Key Responsibilities

• Design, deploy, configure, and manage AWS infrastructure environments.
• Perform application and infrastructure migration to AWS.
• Provision and manage EC2 instances, including configuration, scaling, patching, and troubleshooting.
• Manage EBS volumes, snapshots, backups, and storage performance.
• Configure and administer S3 buckets, storage policies, lifecycle management, and access controls.
• Manage EFS for scalable shared file storage.
• Implement and manage Amazon FSx file systems based on application requirements.
• Monitor AWS infrastructure performance, availability, and capacity.
• Troubleshoot infrastructure, networking, storage, and deployment-related issues.
• Implement security best practices including IAM, security groups, encryption, and access controls.
• Support backup, disaster recovery, high availability, and business continuity requirements.
• Optimize AWS resources for performance, scalability, reliability, and cost.

Mandatory Skills

• Strong hands-on experience in AWS Cloud Infrastructure.
• Expertise in EC2, EBS, S3, EFS, and FSx.
• Experience in AWS deployment and migration projects.
• Strong knowledge of AWS networking concepts such as VPC, Subnets, Route Tables, Security Groups, and Load Balancers.
• Experience with IAM and AWS security best practices.
• Good knowledge of AWS monitoring and troubleshooting.
• Experience with cloud infrastructure automation using Terraform or CloudFormation is preferred.
• Strong Linux administration and troubleshooting skills.
• Good understanding of backup, disaster recovery, and high-availability concepts

About the Role

We are seeking motivated Finance Interns to join our team remotely for a 3-month internship. This internship is ideal for students or recent graduates interested in finance, accounting, and financial analysis. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.

Responsibilities

• Assist with financial reporting, budgeting, and forecasting.
• Support in maintaining accurate financial records and documentation.
• Help analyze financial data and KPIs to provide insights for decision-making.
• Assist in preparing presentations, spreadsheets, and reports.
• Collaborate with the finance team to streamline processes and improve efficiency.
• Perform basic accounting tasks and reconciliations.

Requirements

• Interest in Finance, Accounting, or Business Administration.
• Basic understanding of financial statements, accounting principles, and budgeting.
• Proficiency in MS Excel/Google Sheets.
• Strong analytical and numerical skills.
• Attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Good communication skills and professionalism.

What You’ll Gain

• Hands-on experience in finance and accounting processes.
• Exposure to financial analysis, reporting, and decision-making workflows.
• Mentorship from finance professionals.
• Completion Certificate upon successful completion.
• Letter of Recommendation based on performance.

Internship Details

• Duration: 3 months
• Location: Remote (Work from Home)
• Stipend: Unpaid
• Perks: Completion Certificate + Letter of Recommendation

echnical Skills

• Programming Languages: Python, Java, C, C++, R, JavaScript
• Data Structures and Algorithms
• Database Management Systems (MySQL, Oracle, MongoDB)
• Artificial Intelligence and Machine Learning
• Data Science and Analytics
• Cloud Computing (AWS, Azure, Google Cloud)
• Cyber Security and Network Security
• Internet of Things (IoT)
• Software Engineering and Software Testing
• Operating Systems and Computer Networks
• Web and Mobile Application Development
• DevOps and Containerization (Docker, Kubernetes)
• Research Methodology and Statistical Analysis Tools (SPSS, R, Python)

Teaching and Academic Skills

• Curriculum Design and Development
• Outcome-Based Education (OBE) Implementation
• Course Planning and Delivery
• Student Mentoring and Academic Advising
• Assessment and Evaluation Techniques

Research Skills

• Research Proposal Writing
• Publication in SCI, Scopus, and UGC Care Journals
• Patent Filing and Intellectual Property Rights (IPR)
• Conference Paper Presentation
• Research Collaboration and Networking

Leadership and Administrative Skills

• Departmental Planning and Coordination
• Faculty Development and Mentoring
• Accreditation Processes (NBA, NAAC, NIRF, ABET)
• Academic Administration and Policy Implementation
• Industry-Academia Collaboration
• Industry and Professional Skills
• Consultancy and Industry Projects
• Internship and Placement Coordination
• Entrepreneurship and Startup Mentoring

Soft Skills

• Effective Communication and Presentation
• Leadership and Team Management
• Problem-Solving and Critical Thinking
• Decision-Making Skills
• Interpersonal and Relationship Management
• Time Management and Organizational Skills
• Key Competencies
• Academic Excellence
• Quality Assurance and Accreditation Compliance
• Collaboration and Stakeholder Management

These skills are typically expected for an Associate Professor in CSE with teaching, research, and administrative responsibilities in higher educational institutions.

Essential Educational Qualifications

• Ph.D. in Computer Science and Engineering (CSE) or a relevant discipline from a recognized university.
• Master's Degree (M.E./M.Tech.) in Computer Science and Engineering or a related field with a consistently good academic record.
• Bachelor's Degree (B.E./B.Tech.) in Computer Science and Engineering or a related discipline.

Experience Requirements (as per AICTE/UGC norms – typical)

• Minimum 8 years of teaching, research, and/or industry experience after obtaining a postgraduate degree.
• At least 2 years of experience at the level of Assistant Professor Grade I or equivalent in a recognized institution.
• Proven track record of teaching undergraduate and postgraduate courses.

Our Client is focused on democratizing Insurance through technology. It is a cloud-based platform connecting distributors to the Insurance Ecosystem to sell and manage Insurance programs. They are creating a middleware connecting consumers, traditional insurance institutions, intermediaries, and service partners on a single platform. Basically, give distributors the ability access to the entire Insurance ecosystem via 1 API / 1 platform.

Their goal is simple - Provide a new way to do Insurance, which is secure, easy, and focuses on the consumer while staying compliant with the frameworks laid down by the regulator.

Description

This is a mission-critical role. They are a small, diverse, agile and high-performance, engineering team. They are looking for versatile developers who will:

• Innovate their existing product and work on creating tools that crunch integration times and time to market
• Improve through peer-learning and transmit them to the firm's dev ecosystem.
• Take ownership and get the job done.

They are clear. They need role shapers, not role takers.

Key Responsibilities

• You will be responsible for design, development and delivery our web-based application in an agile manner built on Java Spring Boot, React, My SQL and Mongo DB.
• You will be expected to write code on day-to-day basis while testing it on real world use cases
• You will be an independent owner of your feature on the platform.
• You will be a part of the core software development team and are expected to participate in all development cycles.
• You will be responsible for closure of business requirements end-to-end by working cross-functionally and will be expected to mentor and drive other members of the team.

Requirements

• Bachelor's degree or higher in Computer / Technology domain.
• 4-7 years of relevant work experience, preferably in a start-up environment/ building SaaS products.
• Excellent coding skills with ability to deliver in a hyper growth phase.
• Hands on experience in JAVA and practical experience in developing and designing scalable software solutions.
• Excellent Problem-solving skills & understanding of data structures in a complex environment.
• Extensive experience in Spring, Hibernate and SpringBoot
• Experience in building REST Services
• Experience in integrating third party APIs (Payment gateways, SMS gateways, Accounting software APIs, APIs of CRM tools etc.) into web applications
• Experience in working with SQL and no SQL DBs (Preferably Mongo DB)
• Working knowledge of Kubernetes and Docker is a plus
• Knowledge of how insurance processes and past experience in working on insurance applications is a plus.

.BDA and BDE

ROLES

We're seeking a qualified sales associate to sell annual car and bike Scotty subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. 

Job Location: Work from home

Selection process: HR Round followed by group discussion and sales manager round.

Qualification: Any Graduate/Post Graduate

Salary offered: As per industry standards

Working days: 6 days          Sunday is off

Shifts:10:00am -7:00pm

Mandatory language: English 

Laptop/wi-fi: candidates are to use their own laptops,

Additional Compensation: If applicable, this will be decided on the basis of your designation.