Associate Digital Initiatives

Role & Responsibilities

As a Business Analyst, we will require that you interact with a multitude of leaders and managers, from customers, prospects, AI suppliers, Internal stake-holders from technology and quality assurance as well as the entire research, analysis, development, delivery and support teams.

This requires maturity, empathy and an engaging personality. You must have excellent presentation and communication skills, written, spoken and creative. We seek candidates who are passionate, committed, innovative, self-driven and result focused. If you see yourself with these attributes and facets, then you are the candidate for Quantum.

Towards this end, you would be involved in the following:

• Shape new concepts and features
• Work with global QHSE leaders and AI/ML teams
• Bring your expertise and certifications into product strategy
• Engage with clients worldwide
• Support delivery teams in transforming safety performance

Ideal Candidate

• Strong Business Analyst – HSE (Ports & Terminals) Profiles
• Mandatory (Experience 1) – Must have 7+ years of experience as a Business Analyst, with 3+ years within the Ports, Container Terminals, Shipping, or Maritime industry OR with 3+ years in Health, Safety and Environment
• Mandatory (Experience 2) – Must have strong domain expertise in Health, Safety & Environment (HSE / QHSE) specifically in Ports and Terminals operations
• Mandatory (Experience 3) – Must have hands-on experience with HSE / QHSE software products (implementation, configuration, rollout, or functional ownership) used in Ports or Terminals
• Mandatory (Experience 4) – Must have proven experience in requirements gathering, gap analysis, and writing detailed functional specifications / FRDs for enterprise or ERP-style applications
• Mandatory (Experience 5) – Must have strong client-facing experience, including stakeholder interactions, UAT coordination, go-live support, and post-implementation functional support
• Mandatory (Experience 6) – Must be comfortable with onsite client visits, product delivery, and training end-users on the HSE software product
• Mandatory (Skill) – Excellent communication, presentation, and stakeholder management skills with the ability to independently own functional delivery
• Mandatory (Note 1) – Technical qualification is not mandatory; strong functional, process, and domain expertise is essential
• Preferred (Domain) – Experience working with ERP or large enterprise applications in Ports, Container Terminals, Logistics, or Maritime environments.
• Preferred (Experience) – Exposure to QHSE / Safety Management Systems, ISO standards (ISO 45001, ISO 9001, ISO 14001), or regulatory compliance frameworks.
• Preferred (Certification) – NEBOSH / IOSH / ISM Code or equivalent HSE certifications.

Role Overview

This is a sales-focused role with a clear path to closing deals, not just lead generation. You’ll be trained to handle real business conversations, understand buyer intent, and gradually move prospects toward decisions.

The role combines smart outreach, demand generation, and conversation intelligence—with the end goal of conversion.

Key Responsibilities

• Initiate and manage conversations across LinkedIn, Telegram, email, and online platforms

• Understand prospect requirements and identify decision signals

• Support in moving conversations from interest → intent → closure 

• Learn objection handling and negotiation fundamentals

• Maintain structured follow-ups and deal tracking 

• Assist in onboarding and closing coordination

• Continuously refine messaging based on response patterns

What We’re Looking For

• Strong communication (written + verbal) 

• Hunger to move beyond “just leads” and learn closing skills

• Ability to think, adapt, and respond—not rely on scripts

• Active on digital platforms and comfortable initiating conversations

• Basic familiarity with AI tools for smarter outreach

• Highly self-driven and consistent

Mindset Fit

• You’re not satisfied with replies—you want outcomes

• You’re curious about why people buy

• You can handle rejection and still stay consistent

Growth Path

• Lead Conversations → Assisted Closures → Independent Closures

We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will be responsible for analyzing business processes, identifying improvement areas, and supporting data-driven decision-making through insights and documentation.

Job Title: Senior Software Developer – Agentic AI / Backend

Location: Bangalore (Work from Office)

Experience: 5–8 Years

About the Role

We are looking for a highly skilled Software Developer to build next-generation agentic AI systems that automate and enhance customer support experiences. The role involves designing intelligent systems that can reason, retrieve knowledge, and perform automated actions by integrating with enterprise services and APIs.

Key Responsibilities

• Design and develop backend services using Node.js/TypeScript and Java (Spring Boot).
• Build scalable microservices and REST APIs that integrate with internal systems.
• Develop LLM-powered workflows, including RAG (Retrieval Augmented Generation) and AI agent capabilities.
• Implement workflow orchestration, session/context management, and automation logic.
• Integrate services with databases, APIs, and enterprise systems.
• Ensure scalability, security, monitoring, and reliability of production systems.
• Collaborate with cross-functional teams including Product, Data, and Engineering.
• 
  

Required Skills

• 5–8 years of backend development experience.
• Strong experience with Node.js/TypeScript and Java (Spring / Spring Boot).
• Experience building microservices, APIs, and distributed systems.
• Hands-on exposure to Generative AI, LLMs, or RAG-based systems.
• Good understanding of SQL/NoSQL databases.
• Familiarity with Docker, Kubernetes, CI/CD pipelines, and Git.
• Strong problem-solving and collaboration skills.
• 
  

Preferred Skills

• Experience with LangChain, OpenAI APIs, or similar LLM platforms.
• Exposure to AI agent architectures or automation frameworks.
• Knowledge of vector databases, embeddings, and semantic search.
• Experience working in large-scale production systems.

• Notice Period: Immediate to 30 days preferred.

Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.

We are backed by Y Combinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.

Join us, if you find this as exciting as we do!

Description:

We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.

You will get hands on experience in latest technologies and skills like ReactJS, NodeJS, MongoDB, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

Responsibilities:
- Developing front end app components.
- Developing back end apis and middlewares.
- Designing and scaling databases and servers.
- Ensuring responsiveness and cross-platform compatibility of applications.
- Owning and delivering end-to-end products, features, enhancements.

Requirements:
- Degree in Computer Science or related discipline with 3-7 years of exprience.
- Proficiency with fundamental front end languages such as HTML, CSS and JavaScript
- Hands on with Reactjs or similar framework/library.
- Proficiency with server side languages such as Nodejs, Python, PHP.
- Prior experience with at least one no-sql database such as MongoDB.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology

• Works independently without any supervision
• Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
• Experience in deploying highly complex, distributed transaction processing systems.
• Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
• As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.

Required Experience, Skills, and Qualifications

• 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
• At least one End to End CI/CD Implementation experience
• Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
• Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
• Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
• Experience architecting interaction with services and application deployments on AWS
• Experience with Groovy and writing Jenkinsfile
• Experience with repository management, code scanning/linting, secure scanning tools
• Experience with deployments and application configuration on Kubernetes
• Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
• Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
• Experience with message buses (e.g. Apache Kafka, NATS)
• Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)
  
  

• Review and analyze system specifications
• Collaborate with Developers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

• Proven experience as a Quality Assurance Tester or similar role
• Experience in project management and QA methodology
• Familiarity with Agile frameworks and regression testing is a plus
• Ability to document and troubleshoot errors
• Working knowledge of test management software (e.g. qTest, Zephyr) and SOQL
• Excellent communication skills
• Attention to detail
• Analytical mind and problem-solving aptitude
• Strong organizational skills
• Knowledge of Salesforce CRM and integration concepts

• Interact with IT & BFSI companies for recruitment of trained candidates from the company.
• Develop and maintain top-level relationships with designated accounts to establish a clear and comprehensive understanding of customer needs
• Develop, expand, maintain and report on a pipeline of qualified recruitment opportunities.
• Design and implement strategies for expanding the company’s B2B segment.
• Build, mentor, and lead an effective B2B sales team.
• Conduct and host talks with Senior Management of corporates.
• Prepare operational, recruitment reports fortnightly and present them to senior management.
• Work closely with the Training Team and provide inputs on the latest requirements.
• Take initiatives, identify pain points, improvement areas, and work towards achieving a solution

Job Qualifications:

• Proficient Key Accounts portfolio management
• 4-6 years of B2B Sales experience
• Proficiency in CRM and lead management
• Education - MBA from premier institutes
• Efficient project management skills
• Excellent verbal and written communication skills
• Leadership alignment and experience, mentor and lead team
• Ability to work with data and uncover insights into the consumer mindset

• Strong experience in C# programming.
• Good knowledge in designing classes and components using the OOPs paradigm.
• Fair knowledge of GoF Design Patterns.
• Good experience in applications developed using both .NET Framework and .NET Core
• Proficiency in using third-party tools like DevExpress/Infragistics.
• Solid understanding of Web application development using ASP.NET MVC framework and ASP.NET Core
• Strong experience in developing RESTful APIs using both ASP.NET Web API and ASP.NET Core Web API.
• Must have knowledge in developing ASP.NET WebForms.
• Decent exposure in developing Windows Applications/WPF applications.
• Professional, precise communication skills
• Work experience writing Unit tests
• Work experience in applying the best practices of Web Application development
• Working experience in an Agile team especially with SCRUM
• Good to have experience in JavaScript frameworks, primarily on Angular and React
• Good to have experience in JSON, AJAX, JavaScript, HTML5, CSS, and XML Following Skills will be an added advantage
• Experience developing Windows Forms Applications
• Knowledge of using third-party tools like DevExpress
• Experience in Angular front-end framework

• Should be self-motivated and a quick learner with a problem-solving mind-set
• Attention to detail and follow-through to achieve good quality and meet deadlines.
• Ability to work effectively in a team as well as in an individual environment
• Should have excellent written and verbal communication skills