Senior Software Developer - Oracle Digital Assistant (ODA) at Panamax InfoTech Ltd. · Pune, Hyderabad · 3 - 8 years · ₹5L - ₹15L / yr · Profitable · Posted 23 Sep 2022
Senior Software Developer - Oracle Digital Assistant (ODA)
- NLU, Text, Speech, Image Processing
- Excited about Machine Learning and AI
- Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
- Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
- Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
- Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
- Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
- Partner with Engineering to provide the infrastructure and services required to enable innovation
- Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
- Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
- Fully understand our customer's service needs and ensure we meet these needs
Preferred Qualifications
- NLU, Text, Speech, Image Processing
- Excited about Machine Learning and AI
- Want to work on a highly saleable, performance-optimized infrastructure that elastically handles customer needs
- Innovate, Design, and prototype solutions for Digital Assistant and Bots platform to handle heavy loads
- Build and maintain our platform and automation frameworks to ensure maximum uptime and predictability while preventing outages and service interruptions or degradations
- Analyze system failures and develop rapid response solutions to ensure such failures do not reoccur
- Work cross-functionally with product development, Product Management, Program Management and Cloud Infra operations teams
- Partner with Engineering to provide the infrastructure and services required to enable innovation
- Predict and provide notice of potential system vulnerabilities for current and future solutions and implementations. Provide specific recommendations and guidance to address such vulnerabilities
- Analyze, build and maintain all automation tools and processes to ensure the highest standards of reliability and robustness
- Fully understand our customer's service needs and ensure we meet these needs
- No matter your role in our team, you will find yourself in an exciting and challenging environment where every person is empowered to show initiative, be outspoken, and be proactive and not reactive. Oracle is dedicated to the continual growth and development of its staff, striving constantly to strengthen our expertise as well as develop new skills. Our team is spread all around the world in four continents - we provide a full range of opportunities and challenges to apply your kills and grow your career in this new and exciting arena.

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Hyderabad
Fulltime
What Will You Be Doing?
Requirement Gathering & Analysis
•Conduct detailed requirement-gathering sessions with business stakeholders in the Utility / Energy domain.
•Analyze business needs and translate them into clear functional and technical requirements.
Domain Analysis (Utility / Energy)
•Work on use cases related to Power & Utilities, Retail Energy, Metering, Billing, Customer Information Systems (CIS), Outage Management (OMS), Energy Trading, or Regulatory Reporting.
•Understand end-to-end utility workflows such as customer onboarding, billing cycles, consumption data, settlements, and compliance.
Documentation
• Create and maintain BRDs, FRDs, Functional Specifications, and User Stories.
• Ensure documentation reflects utility-specific business rules and regulatory constraints.
Process Mapping & Improvement
• Analyze current-state utility processes and define future-state workflows.
• Identify gaps, inefficiencies, and automation opportunities.
Stakeholder Communication
• Act as a liaison between utility business users, product teams, developers, QA, and project managers.
• Ensure alignment on scope, timelines, and deliverables.
Solution Design & Collaboration
• Work closely with engineering teams to design scalable solutions aligned with utility business requirements.
• Ensure solutions are technically feasible and compliant with industry standards.
Testing & Validation
• Define test scenarios and acceptance criteria.
•Participate in UAT, validating solutions against utility business needs.
Project & Post-Go-Live Support
•Support deployment and post-deployment activities.
•Assist in issue triaging and production support for utility applications.
What Makes You the Perfect Fit?
Education
• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
Experience
•Minimum 8+ years of experience as a Business Analyst.
•Hands-on experience working on Utility / Energy domain projects is mandatory.
Technical Skills
•Familiarity with SQL, Java, JavaScript, Python or similar technologies.
•Experience with JIRA / Azure DevOps (ADO), Confluence, or similar tools.
•Strong skills in data analysis, data modeling, and process mapping. Soft Skills
•Strong analytical and problem-solving abilities.
•Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
•Experience working in Agile / Scrum environments.
Preferred Qualifications
•Business Analysis certifications such as ECBA, CBAP, PMI-PBA.
•Prior experience in Utility, Energy, Power, or related regulated industries.
•Exposure to Tolling, Collections, Finance, or Billing systems is an added advantage.
•Basic understanding of project management and cross-functional coordination.
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