Salesforce program manager at Ekloud INC · Remote only · 7 - 12 years · ₹6L - ₹14L / yr · Profitable · Remote only · Posted 23 Dec 2025

Program Manager - Salesforce
Experience - 7+ years
Shift Timings: 2 to 11 PM IST
Emplyement Type: Contract
Remote
Job Description
The Program Manager will be responsible for planning, managing, and executing multiple Salesforce-
based projects concurrently in a fast-paced environment at Rubrik. The role requires strong
program/project management expertise, excellent communication skills, advanced Jira proficiency, and
stakeholder management capabilities. The Program Manager will provide leadership and oversight
across all phases of delivery—from inception to implementation—ensuring adherence to governance,
timelines, and budget.
Mandatory Requirements:
●7–10 years of Program Management experience
●Ability to manage 3–5 accounts concurrently
●Strong stakeholder management and cross-functional coordination skills
●Excellent verbal and written communication skills
●Expert-level proficiency in Jira and Advanced Jira reporting/dashboards
●Good understanding of Salesforce ecosystem, modules, and integrations
●Experience managing project teams, budgets, schedules, and delivery governance
●Ability to work in fast-paced, high-energy environments and multitask under pressure
●Experience leading UAT, managing test cycles, and collaborating with remote teams
●Strong negotiation, conflict management, and leadership skills
Optional Requirements:
●Agile SCRUM Master Certification
●PMP Certification
●Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.)
ROLES AND RESPONSIBILITIES:
●Create, maintain, and track project plans, schedules, and progress updates.
●Ensure on-time and on-budget delivery while adhering to project governance and gates.
●Track resource utilization, timesheet compliance, and alignment with budget allocations.
●Lead and manage day-to-day execution of Salesforce-related project implementations.
●Facilitate requirement-gathering sessions, documentation, and project deliverable creation.
●Manage customer communication as the primary interface throughout the project lifecycle.
●Support end-to-end implementation activities including project planning, issue/risk
management, communication, and change management.
●Conduct review sessions with clients and internal teams at key stages of the project.
●Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off.
●Develop user enablement materials such as user guides and training documentation.
●Drive process improvements by leveraging Salesforce and business domain expertise.
●Build trusted advisor relationships with stakeholders; provide product roadmap insights.
●Lead conversations around scope, timelines, budget, risks, and escalations.
●Manage remote development teams working across different time zones.
●Adopt standardized development lifecycle processes across projects.
QUALIFICATIONS
●Experience: 7–10 years in Program/Project Management
●Proven track record of successfully managing multiple Salesforce-based initiatives
●Demonstrated success delivering high-quality projects on schedule and within budget
●Education: Full-time Bachelor’s or Master’s degree (Computer Science / IT preferred)

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Job Summary
Project Manager is responsible for planning, executing, monitoring, and successfully delivering technology projects within agreed scope, timeline, budget, and quality standards. The role requires close coordination with business stakeholders, technical teams and senior management to ensure projects achieve their intended business outcomes.
Key Responsibilities
- Define project scope, objectives, deliverables, timelines, and success criteria.
- Develop and maintain detailed project plans, schedules, budgets, and resource requirements.
- Lead cross-functional teams including developers, infrastructure, QA, and business analysts.
- Coordinate release planning, sprint goals, release timelines, dependencies, and deployment activities.
- Manage project scope, risks, issues, dependencies, and change requests.
- Track project progress and provide regular status reports to stakeholders and management.
- Identify potential risks and implement appropriate mitigation and contingency plans.
- Coordinate requirements gathering and ensure alignment between business and technical teams.
- Facilitate project meetings, reviews and steering committee meetings.
- Ensure projects follow organizational IT governance, security, compliance, and quality standards.
- Coordinate testing, deployment, implementation, and transition to operational teams.
- Manage stakeholder expectations and resolve conflicts or escalated issues.
- Manage testing, deployment, documentation, and project closure.
- Conduct project closure activities and evaluate project performance and outcomes.
Required Qualifications
- Minimum 8 years of experience in IT project management or a related technology role.
- Proven experience managing end-to-end IT projects.
- Strong understanding of project management methodologies such as Agile, Scrum, Waterfall, or hybrid methodologies.
- Experience with project management tools such as Jira, Azure DevOps, Microsoft Project, Smartsheet, or similar platforms.
- Strong knowledge of software development lifecycle (SDLC), IT infrastructure, cloud technologies, or enterprise applications, depending on the project portfolio.
- Strong communication, leadership, organizational, and problem-solving skills.
Key Skills
- Project planning and execution
- Stakeholder management
- Risk and issue management
- Budget and resource management
- Agile/Scrum methodology
- Change management
- Team leadership
- Negotiation and conflict resolution
- Reporting and documentation
- Strategic thinking and problem solving
Require Experience : Minimum 8 years
Location : Indore -Onsite
Interview mode : Virtual
About the Role
We are looking for a highly organized and proactive Program Manager to act as the central operational hub for our team at Innovxcare. As we build next-generation AI solutions for radiology, you will lead sprint execution for our Software and AI engineering teams while maintaining tight alignment with our Product Management and Commercial teams to deliver critical releases on schedule.
Location & Work Model
- Location: Whitefield, Bangalore.
- Work Arrangement: Hybrid (4 days on-site, 1 day work-from-home per week).
Key Responsibilities
- Facilitate Agile Ceremonies: Lead all core sprint meetings, including daily standups, sprint planning, retrospectives, and end-of-sprint demos.
- Manage Tech Execution: Oversee daily workflows and task progress for the Software and AI engineering teams to keep deliverables moving smoothly.
- Drive Cross-Functional Alignment: Coordinate continuously with Product and Commercial teams to ensure shared clarity on product timelines and release dates.
- Identify & Mitigate Risks: Proactively flag execution bottlenecks, technical blockers, and potential delays, facilitating immediate solutions.
- Own Team Reporting: Serve as the single source of truth for timelines by maintaining regular progress reports and visibility for the whole company.
What We Are Looking For
- Proven experience in technical program or project management, ideally within a fast-paced startup or healthcare technology environment.
- Strong hands-on experience running Scrum/Agile ceremonies (standups, retros, demos).
- Solid understanding of software development lifecycles (SDLC) and an ability to grasp AI development workflows.
- Exceptional communication skills, capable of bridging technical engineering discussions with commercial and product strategies.
- Proficiency with modern team management and ticketing tools (Jira)
Compensation
- Salary Range: ₹10,00,000 to ₹20,00,000 per annum, commensurate with experience.
Role Purpose
The Program Manager is responsible for governing and coordinating multiple customer implementations and support engagements, ensuring successful delivery of IAN products and solutions across customers, teams, and delivery streams.
The role provides portfolio-level oversight across implementation, configuration, integration, quality assurance, data validation, cloud deployment, and support functions while driving delivery excellence, customer satisfaction, operational scalability, and successful business outcomes. The Program Manager works closely with Technical Project Managers, Implementation Architects, Delivery Leads, Product Teams, and Customer Stakeholders to ensure delivery commitments are met.
Key Responsibilities
- Govern and oversee multiple customer implementations and support engagements.
- Manage program-level planning, resource allocation, capacity management, and delivery forecasting.
- Ensure successful delivery of customer commitments, implementation milestones, support obligations, and business outcomes.
- Monitor overall program health, risks, dependencies, budgets, and delivery performance across customers.
- Partner with Technical Project Managers to ensure successful execution of customer implementation projects.
- Work closely with Implementation Architects, Lead Business Analysts, Lead Configurators, Lead Integration, Lead QA, AI & Data Validation Specialists, and Support Delivery Leads to align delivery activities.
- Oversee implementation and adoption of workflow automation solutions leveraging technologies such as n8n, Camunda, Apache Camel, and related orchestration platforms.
- Coordinate environment readiness, deployment planning, release activities, production cutovers, and support transitions.
- Act as the primary escalation point for delivery, support, resource, and customer management issues.
- Drive customer governance meetings, steering committee reviews, executive reporting, and stakeholder communications.
- Track and report implementation progress, delivery performance, resource utilization, risks, and customer satisfaction metrics.
- Ensure smooth transition from implementation to production support and operational ownership.
- Support implementation planning, prioritization, staffing, and delivery optimization initiatives.
- Drive continuous improvement initiatives across delivery, implementation, support, and operational processes.
- Collaborate with Product, Engineering, and Leadership teams to align customer needs with platform capabilities and product roadmap priorities.
Required Skills & Experience
- Bachelor's degree in computer science, Engineering, Information Systems, Business, or related field.
- 18–21 years of experience in technical program management, delivery management, implementation management, or professional services leadership.
- Strong experience in the Property & Casualty (P&C) Insurance domain; Knowledge of Commercial Lines and Specialty Insurance, considered an advantage.
- Experience managing multiple concurrent enterprise software implementations and customer engagements.
- Strong understanding of enterprise software implementation and delivery lifecycles.
- Good understanding of workflow automation platforms, configurable enterprise applications, and implementation-driven delivery models.
- Good understanding of BPMN-based workflow automation, business process orchestration platforms such as Camunda, Flowable, Appian or similar technologies.
- Understanding enterprise integrations, APIs, data migration, and cloud-based solution deployments.
- Understanding of cloud hosting models, environment management, deployment planning, and release coordination across Azure environments.
- Ability to manage delivery dependencies across workflows, integrations, business rules, forms, cloud environments, data validation, and customer onboarding activities.
- Experience managing cross-functional delivery teams comprising Architects, Business Analysts, Configurators, Developers, QA, Data Validation, and Support teams.
- Strong understanding of Agile delivery, release management, customer onboarding, and support transition processes.
- Experience managing customer escalations, delivery risks, budgets, and program dependencies.
- Strong understanding of resource planning, capacity management, utilization tracking, and delivery forecasting.
- Excellent stakeholder management, executive communication, leadership, and decision-making skills.
- Proven experience working with insurance carriers and clients across North America or Europe.
Desired Skills
- Experience with intelligent automation, document processing, AI-enabled solutions, or workflow-driven platforms.
- Experience working with SaaS platforms, InsurTech solutions, or enterprise workflow automation products.
PMP, PgMP, SAFe, PRINCE2, or equivalent program management certification
Project Manager
Job Description
Company Brief
Primathon is a high quality technology solutions company, with expertise in delivering world
class softwares for our clients and empowering our engineers to become full stack in
technology and provide them 360° experience. We are growing at 300% YoY growth rate.
Led by Software Experts from IITs & NITs, Primathon’s mission is to solve quality software
engineering problems in the industry.
About the Role
We are looking for a 3+ year experienced Software Project Manager to ensure smooth
delivery & best customer experience around mobile, web frontend & backend products to
ensure product quality.
The ideal candidate will be responsible for managing multiple projects in parallel, ensuring
on time execution, managing team bandwidth, aligning customers and communicating right
with the customers. If you hold an engineering background and enjoy managing people while
talking about technologies, we’d like to meet you.
Job Responsibilities
● Project planning, execution, tracking and delivery within budget and scope.
● Oversee all aspects of projects, prepare detailed sprint plan, intermediate check
points, assign responsibilities and monitor and summarise progress of project.
Prepare reports for upper management regarding status of project
● Track project dependencies and identify/foresee risks and plan contingencies
● Translate product requirements/project scope to detailed plan
● Customer interfacing and leading status calls
● Manage changes to the project scope, project schedule and project costs
● Coordinate internal resources and third parties/vendors for the flawless
execution of projects
● Assist in the definition of project scope and objectives, involving all relevant
stakeholders
Skills and Qualifications
● 3+ year of working experience in project management of software development
of products and services
● Team Handling experience must
● Excellent client-facing and internal communication skills
● Experience with complete project life cycle from inception to deployment
● Strong experience with Agile Scrum methodology, Build Management, DevOps
practices
● Solid organisational skills including attention to detail and multitasking skills
● Should have technical background in executing/contributing to
Telecom/Networking/Digital (web and mobile applications)
Education: B.tech/ M.tech only
Location: Gurgaon
Work type: Work from office
Experience: 3+ Year of working experience
Notice Period: Immediate Joiners or with notice in 30 days only
Manage engineering projects from requirements gathering and planning through development, testing, release, and closure. Create project plans, timelines, milestones, dependencies, and delivery schedules. Coordinate with Engineering Managers, Tech Leads, Software Engineers, QA, Product Managers, and other stakeholders. Track project progress, identify delays and dependencies, and drive corrective actions. Facilitate sprint planning, daily stand-ups, sprint reviews, retrospectives, and other project ceremonies where required. Maintain project trackers, RAID logs, action items, and status reports. Identify and proactively manage project risks, technical dependencies, resource constraints, and delivery issues. Communicate project status, risks, dependencies, and key decisions to leadership and stakeholders. Coordinate releases and ensure development, QA, deployment, and business teams are aligned. Manage scope changes and assess their impact on timelines, resources, and deliverables. Ensure engineering deliverables meet agreed requirements, timelines, and quality standards. Work with technical teams to understand project dependencies and translate them into actionable project plans. Help resolve cross-team blockers and facilitate effective communication between technical and business teams. Monitor resource allocation and work with engineering leadership to address capacity constraints. Drive continuous improvement in project delivery processes and engineering collaboration.
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Experience: 6–8 Years
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Shift: 2nd Shift – 3:00 PM to 12:00 AM IST
Key Responsibilities:
- Manage projects from initiation to delivery.
- Create and maintain project plans, milestones, schedules, and dependencies.
- Track risks, issues, resources, capacity, and project budgets.
- Coordinate with teams and stakeholders and conduct project meetings.
- Assign and monitor tasks to ensure timely delivery.
- Prepare periodic project status reports and meeting minutes.
- Drive stakeholder communication and resolve project challenges.
- Support continuous improvement and post-project reviews.
Mandatory Skills:
- 6–8 years of Project Management experience
- JIRA, Confluence, Smartsheet, MS Office, SharePoint
- Project planning & delivery
- Risk / Issue / Dependency management
- Stakeholder management
- Willingness to work 3 PM–12 AM IST
Strong IT Project Manager Profile with cross-functional delivery and Agile/Scrum ownership and Insurance domain exposure
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Mandatory (Experience 1): Must have 6+ years of proven experience as an IT Project Manager, with atleast the recent 3+ years in insurance industry leading cross-functional teams and delivering IT projects on time, within scope, and within budget
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Mandatory (Experience 2): Must have experience collaborating with business, development, QA, and architecture teams to define project goals and success criteria
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Mandatory (Experience 3): Must have hands-on experience facilitating sprint planning, backlog grooming, and daily stand-ups for efficient Agile/Scrum execution
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Mandatory (Experience 4): Must have experience monitoring project performance, identifying and resolving risks and issues, and maintaining detailed project documentation (charters, plans, status reports)
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Mandatory (Experience 5): Must have experience mentoring and leading a team of developers
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Mandatory (Domain): Insurance domain expertise — IT projects within insurance, with an understanding of processes, regulations, and customer needs
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Preferred (Commercial): Experience managing gross margins, project cost, P&L, and profitability.
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We are looking for an experienced Project Manager / Scrum Master to manage Agile software delivery, coordinate project activities, and facilitate Scrum processes for a Visitor Management System project in Abu Dhabi.
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Key Responsibilities
- Manage end-to-end Agile software project delivery.
- Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
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- Ensure effective communication and collaboration across cross-functional teams.
- Monitor project scope, timelines, resources, and deliverables.
- Prepare project status reports and provide regular updates to stakeholders.
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- Ensure Agile/Scrum practices are followed throughout the project lifecycle.
- Facilitate stakeholder meetings and manage project-related communication.
- Proactively identify delivery risks and coordinate mitigation plans.
- Ensure projects are delivered within agreed timelines and quality standards.
Required Skills
- Strong knowledge of Agile and Scrum methodologies
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- Sprint Planning and Sprint Management
- Backlog Management
- Agile Delivery Management
- Project Planning & Coordination
- Stakeholder Management
- Risk & Issue Management
- Team Facilitation
- SDLC / Software Project Management
- Jira / Confluence or similar Agile project management tools
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- Strong communication and documentation skills
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- 5+ years of experience in software projects
- Proven experience working as a Scrum Master, Project Manager, or Agile Project Manager
- Strong hands-on experience with Scrum and Agile delivery
- Experience coordinating cross-functional software development teams
- Experience managing project timelines, dependencies, risks, and deliverables
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Interview process
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2nd round Face to Face
Skills:
Required Skills & Qualifications
- M.B.A or equivalent in sales and marketing with a B.E / B.Tech in Computer Science, Information Systems, Electrical, Electronics or a related field.
- 5+ years of experience in a IT Project management
- Ability to understand and explain technical concepts to technical and non-technical stakeholders.
- Basic knowledge of databases, APIs, and enterprise systems integration.
- Strong communication and presentation skills.
- An analytical mindset with attention to detail and problem-solving skills.
- Familiarity with capital markets concepts such as trade lifecycle, securities
- settlement, depositories, custodians, and regulations will be an advantage.
Job Summary
We are looking for an experienced Scrum Master / Project Manager to lead Agile software development teams and ensure successful project delivery. The ideal candidate should have strong experience in Agile methodologies, Scrum practices, project planning, stakeholder management, and team coordination. This role requires excellent leadership, communication, and problem-solving skills to drive project execution and continuous improvement.
Key Responsibilities
- Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
- Guide Agile teams in adopting Scrum principles and Agile best practices.
- Remove impediments and help teams deliver high-quality software on time.
- Plan, track, and manage project schedules, milestones, and deliverables.
- Collaborate with Product Owners, business stakeholders, development teams, and QA teams to ensure alignment on project goals.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Ensure timely communication of project status, issues, and dependencies to stakeholders.
- Track team velocity, sprint metrics, and project KPIs to drive continuous improvement.
- Coordinate cross-functional teams to ensure successful project execution.
- Foster a culture of collaboration, accountability, and continuous improvement.
Required Skills
- 8–14years of experience in Scrum Master and/or Project Management roles.
- Strong knowledge of Agile, Scrum, and Kanban methodologies.
- Experience managing software development projects in Agile environments.
- Hands-on experience facilitating Scrum ceremonies and coaching Agile teams.
- Strong project planning, estimation, scheduling, and risk management skills.
- Experience with project management and Agile tools such as Jira, Confluence, Azure DevOps, or Trello.
- Excellent stakeholder management and communication skills.
- Strong analytical, organizational, and problem-solving abilities.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- Scrum Master certification (CSM, PSM I/II) preferred.
- PMP, PRINCE2, or Agile Project Management certification is an added advantage.
- Experience working with distributed or cross-functional teams.
Good to Have
- Knowledge of SDLC and DevOps practices.
- Experience with release planning and dependency management.
- Familiarity with cloud technologies (AWS, Azure, or Google Cloud).
- Experience with metrics, reporting, and Agile dashboards.
- Change management and process improvement experience.
Soft Skills
- Strong leadership and team facilitation skills.
- Excellent verbal and written communication.
- Effective conflict resolution and negotiation skills.
- Strong decision-making and stakeholder management abilities.
- Ability to mentor teams and promote Agile best practices.
- Proactive, adaptable, and results-oriented mindset.






