
Program Manager - Salesforce
Experience - 7+ years
Shift Timings: 2 to 11 PM IST
Emplyement Type: Contract
Remote
Job Description
The Program Manager will be responsible for planning, managing, and executing multiple Salesforce-
based projects concurrently in a fast-paced environment at Rubrik. The role requires strong
program/project management expertise, excellent communication skills, advanced Jira proficiency, and
stakeholder management capabilities. The Program Manager will provide leadership and oversight
across all phases of delivery—from inception to implementation—ensuring adherence to governance,
timelines, and budget.
Mandatory Requirements:
●7–10 years of Program Management experience
●Ability to manage 3–5 accounts concurrently
●Strong stakeholder management and cross-functional coordination skills
●Excellent verbal and written communication skills
●Expert-level proficiency in Jira and Advanced Jira reporting/dashboards
●Good understanding of Salesforce ecosystem, modules, and integrations
●Experience managing project teams, budgets, schedules, and delivery governance
●Ability to work in fast-paced, high-energy environments and multitask under pressure
●Experience leading UAT, managing test cycles, and collaborating with remote teams
●Strong negotiation, conflict management, and leadership skills
Optional Requirements:
●Agile SCRUM Master Certification
●PMP Certification
●Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.)
ROLES AND RESPONSIBILITIES:
●Create, maintain, and track project plans, schedules, and progress updates.
●Ensure on-time and on-budget delivery while adhering to project governance and gates.
●Track resource utilization, timesheet compliance, and alignment with budget allocations.
●Lead and manage day-to-day execution of Salesforce-related project implementations.
●Facilitate requirement-gathering sessions, documentation, and project deliverable creation.
●Manage customer communication as the primary interface throughout the project lifecycle.
●Support end-to-end implementation activities including project planning, issue/risk
management, communication, and change management.
●Conduct review sessions with clients and internal teams at key stages of the project.
●Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off.
●Develop user enablement materials such as user guides and training documentation.
●Drive process improvements by leveraging Salesforce and business domain expertise.
●Build trusted advisor relationships with stakeholders; provide product roadmap insights.
●Lead conversations around scope, timelines, budget, risks, and escalations.
●Manage remote development teams working across different time zones.
●Adopt standardized development lifecycle processes across projects.
QUALIFICATIONS
●Experience: 7–10 years in Program/Project Management
●Proven track record of successfully managing multiple Salesforce-based initiatives
●Demonstrated success delivering high-quality projects on schedule and within budget
●Education: Full-time Bachelor’s or Master’s degree (Computer Science / IT preferred)

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Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- JP Nagar, 5th Phase, Bangalore, Karnataka or Indrapuri, Bhopal, Madhya Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Specific Knowledge/Skills
- 4-6 years of experience
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- Basic knowledge of front-end development.
- Basic knowledge of Data manipulation and analysis libraries
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About Medvarsity
Medvarsity is a leader in healthcare education, specializing in upskilling professionals with innovative digital learning solutions. We are expanding our Inside Sales team to help drive growth and support our learners.
Key Responsibilities
- Handle inbound and outbound sales calls with prospective and existing customers.
- Engage in tele sales activities to promote Medvarsitys healthcare courses and products.
- Achieve monthly and quarterly sales targets set by the management.
- Maintain strong follow-up with leads through calls, emails, and messages.
- Understand customer requirements, provide product information, and guide them through enrollment.
- Learn about new courses and healthcare related educational products to effectively communicate with clients.
- Update daily sales reports and customer details in the CRM system.
- Collaborate with the marketing team for effective lead management.
Required Skills & Attributes
- Excellent spoken communication skills in both English and Hindi.
- Ability and willingness to engage in outbound (cold calling) and inbound sales calls.
- Quick learner and receptive to training in healthcare education products.
- Confident, persuasive, and target-oriented approach.
- Basic computer and CRM software skills.
- Resilience to handle objections and turn prospects into enrollments.
Qualifications
- Graduation in any discipline (preferred, not mandatory for exceptional communicators).
- Prior experience in inside sales, tele sales, or customer service is a plus. Freshers showing strong communication are welcome
- EdTech industry or similar kind of B2C sales would be preferable.
- Total experience of 10-12 years with excellent credentials in BI/DW and having retail domain experience
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- Must have experience of delivering engagements with Azure Data Platform (Azure, Databricks, ADF, PySpark) and/or Microstrategy/Business Objects
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- Should have experience of drafting SOWs, project status reports and financials management
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- Build, improve and extend NLP capabilities
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- Fundamentals of statistical methods is a must
- Experience in named entity recognition, POS Tagging, Lemmatization, vector representations of textual data and neural networks - RNN, LSTM
- A solid foundation in Python, data structures, algorithms, and general software development skills.
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Specific Skill Set:
- Must be Very Good at English & Kannada Communication.
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