Senior Business Analyst (Program management, SaaS)
at Retail Industry
Review Criteria
- Strong Business Analyst Profile
- Total 4+ YOE, of which 2+ Business Analysis
- Must have expertise in Workflows, API documentation and UI/UX specifications
- Must have experience with API integrations and troubleshooting and conducting UATs
- Must have working knowledge of RDBMS and basic SQL and Excel
- Must be a commerce graduate
- Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
- Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back
Preferred
- Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
- Experience in Order Management System or POS product
Job Specific Criteria
- CV Attachment is mandatory
- Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
- Reason for job change?
- What's your under-graduation degree (BE / Btech / Bcom / BBA)
Role & Responsibilities
We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.
- Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
- Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
- Interacting with the solution architect in supporting to architect the solution.
- Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
- Conduct user acceptance test to ensure requirement fulfilment.
- At times he/she would also have to interact with the clients to clarify requirements.
- Conduct training and provide documentation to share the knowledge of newly developed features.
- Provide support on gaps (if any) on the developed features.
- Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
- Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.
Ideal Candidate
- 4-7 Years experience required.
- Excellent analytical aptitude and problem-solving abilities.
- Process mapping - understanding of tools like Lucidchart.
- Very Methodical.
- Understanding of API Integrations.
- Understanding of RDMS - Basic SQL.
- Deep understanding of the omni retail or e-commerce or POS.
- Basic/Advance - Excel.
- Good communication, Documentation and presentation skills.
- Commerce or BTech background.
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Company Summary :
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
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The Deltek Engineering and Technology team builds best-in-class solutions to delight customers and meet their business needs. We are laser-focused on software design, development, innovation and quality. Our team of experts has the talent, skills and values to deliver products and services that are easy to use, reliable, sustainable and competitive. If you're looking for a safe environment where ideas are welcome, growth is supported and questions are encouraged – consider joining us as we explore the limitless opportunities of the software industry.
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