
Amagi Media Labs is rapidly disrupting the TV broadcasting Industry as we know it. Founded in 2008, Amagi is now the largest TV AD Network with over 30 million advertising seconds and more than 400 TV channels working on Amagi’s Cloud Infrastructure and managed playout servers. To know more about what Amagi does please visit http://www.amagi.com">www.amagi.com
Technical Program Manager Job Description
Amagi is looking to expand its project/program management team responsible for managing end to end development and delivery of various ongoing software development programs and initiatives within Amagi. We are looking for people who are process oriented, have a strong technology background, who have experience in executing and managing large software projects in the past. The software development projects under execution are largely in the intersection of media and cloud technology domains.
Responsibilities
- End-to-end ownership of multiple short term and long term product development and delivery initiatives for Amagi's key products
- Working closely with cross-functional teams like engineering, product, quality assurance, operations and customer success teams.
- Articulating and defining program milestones for successful and timebound completion of initiatives by developing project plans in collaboration with all the stakeholders.
- Identifying and resolving process bottlenecks, dependencies and related challenges
- Enterprise program management : Apart from standard product offerings, for enterprise customers, Amagi offers tighter integration and customization of their workflows over the core product offerings. In this role you one manage end to end onboarding and going live for such enterprise customers. This involves
- Working with pre-sales/sales/onboarding/customer to get the requirements
- Prepare a detailed project plan & track it across teams; keep the stakeholders (Sales, ONB, Customer) updated on status and milestones
- Work with Enterprise Engagement Team in Broadcast Engineering closely to deliver according to the plan
- Get the customer trained on the platform before going live
- Formally hand off to support once the customer has gone live
- Create, publish and maintain well organised, comprehensive data and information about the initiatives to enable organization wide transparency and reporting
- Developing dashboards and success metrics to provide visibility to various stakeholders.
- Ensuring consistent and clear status reporting
- Prepare presentations and provide supporting data as needed
- Managing one or more programs involving product development initiatives belonging to various categories, like
- Cutting edge cloud technology intensive SaaS products
- Software solution involving media technology (eg, audio/video streaming)
- Web frontend and backend related products (built on latest web frameworks)
- Setting up processes, actively participating in improving and maintaining processes for product development and delivery initiatives to enable efficiency across organization
- Based on agile methodologies and project management best practices
- Training and evangelizing the participating teams on agile processes
- Managing executive stakeholders
- Helping the program management team as a whole to publish metrics, dashboards to bring visibility of various programs to the executive team.
- Helping the executive team to take directional calls on new and ongoing programs.
Desired Skills and Experience
We'll need you to have a good foundation for establishing technical and non-technical enablement needs for internal and external teams.
Required Skills:
- Communication skills: The candidate must be good at business communication, good at using all modern tools at disposal, be able to organize and lead meetings as and when required.
- Technical Knowledge: The candidate must have a strong technical background and must be well aware of software engineering technology stacks popularly used in technology heavy companies. The candidate must be able to write and present tech heavy documentation.
- Process Knowledge: The candidate must have experience in running process oriented programs and projects, must have knowledge of agile frameworks, and should be able to set up agile processes for existing and new product development initiatives.
- Data driven acumen: The candidate must be able to do qualitative and quantitative analysis on available data and metrics to take up calls and set directions for the team.
- Relationship management: The candidate must be able to maintain a good working relationship with various cross functional team members and key stakeholders.
Required Experience:
- Experience in running scrum ceremonies and managing related artifacts
- Hands on experience in project management tools (e.g. Jira)
- Domain experience: Prior experience in media technologies like OTT, audio/video technologies, AWS/GCP cloud based application or web application development
Formal Qualifications:
- Certifications (Preferable): Agile certifications - CSM® / PMI-ACP® / SaFE®
- Preferred Work Experience: 2 - 5 years
- Enterprise Program managers: 5-7 years in Project/Program management
- Educational Qualifications: BE/BTech + MBA (From Tier I/II institutes)

Similar jobs
Job description:
Job Title : Client Support Executive .
A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.
Key Responsibilities
- Customer Support:
- Handle incoming calls, emails, or chats from customers.
- Resolve queries and provide accurate information about products, services, and company policies.
- Escalate unresolved issues to the appropriate departments.
- Problem-Solving:
- Investigate customer complaints and identify solutions.
- Process returns, refunds, or exchanges as per company guidelines.
- Documentation:
- Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
- Update customer accounts and ensure data accuracy.
- Customer Engagement:
- Build rapport and establish trust with customers.
- Provide personalized support to ensure customer satisfaction.
- Provide information about services and actionable along with deadlines.
- Help Client know the progress on the jobs assigned.
- Feedback Collection:
- Gather and document customer feedback for product or service improvements.
- Share insights with management for process enhancement.
- Sales Support (Optional):
- Upsell or cross-sell products and services, if applicable.
- Assist with placing orders and tracking deliveries.
- Client onboarding process
- Payment follow up with the clients.
Required Skills and Qualifications
- Educational Requirements: :Graduation mandatory.
Key Skills:
- Excellent verbal and written communication.
- Active listening and empathy.
- Problem-solving and conflict-resolution skills.
- Multitasking and time management.
- Familiarity with CRM software and MS Office Suite.
Experience:
- Preferred: 1-2 years in a similar customer-facing role.
Language Proficiency:
- Fluency in the local language and English is often required.
Job Types: Full-time, Permanent
Work Location: In person

Role - MLops Engineer
Required Experience - 4 Years
Location - Pune, Gurgaon, Noida, Bhopal, Bangalore
Mode - Hybrid
Key Requirements:
- 4+ years of experience in Software Engineering with MLOps focus
- Strong expertise in AWS, particularly AWS SageMaker (required)
- AWS Data Zone experience (preferred)
- Proficiency in Python, R, Scala, or Spark
- Experience developing scalable, reliable, and secure applications
- Track record of production-grade development, integration and support

- Answer and direct phone calls, emails, and other correspondence.
- Prepare and purchase orders, invoices.
- Review and process customer orders received through various channels (email, online, phone).
- Verify order details, including product specifications, quantities, pricing, and delivery instructions.
- Coordinate with the sales, warehouse, and logistics teams to ensure orders are fulfilled in a timely manner.
- Communicate with customers to confirm order details, delivery schedules, and any changes or issues.
- Respond to customer inquiries regarding orders, billing, and payments.
- Qualifications : Graduation in any field
- Experience: 2-3 years of experience in billing, order processing, or a related role. Experience with Tally & Excel is must.


Position Overview: We are seeking a talented Data Engineer with expertise in Power BI to join our team. The ideal candidate will be responsible for designing and implementing data pipelines, as well as developing insightful visualizations and reports using Power BI. Additionally, the candidate should have strong skills in Python, data analytics, PySpark, and Databricks. This role requires a blend of technical expertise, analytical thinking, and effective communication skills.
Key Responsibilities:
- Design, develop, and maintain data pipelines and architectures using PySpark and Databricks.
- Implement ETL processes to extract, transform, and load data from various sources into data warehouses or data lakes.
- Collaborate with data analysts and business stakeholders to understand data requirements and translate them into actionable insights.
- Develop interactive dashboards, reports, and visualizations using Power BI to communicate key metrics and trends.
- Optimize and tune data pipelines for performance, scalability, and reliability.
- Monitor and troubleshoot data infrastructure to ensure data quality, integrity, and availability.
- Implement security measures and best practices to protect sensitive data.
- Stay updated with emerging technologies and best practices in data engineering and data visualization.
- Document processes, workflows, and configurations to maintain a comprehensive knowledge base.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, or related field. (Master’s degree preferred)
- Proven experience as a Data Engineer with expertise in Power BI, Python, PySpark, and Databricks.
- Strong proficiency in Power BI, including data modeling, DAX calculations, and creating interactive reports and dashboards.
- Solid understanding of data analytics concepts and techniques.
- Experience working with Big Data technologies such as Hadoop, Spark, or Kafka.
- Proficiency in programming languages such as Python and SQL.
- Hands-on experience with cloud platforms like AWS, Azure, or Google Cloud.
- Excellent analytical and problem-solving skills with attention to detail.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment.
Preferred Qualifications:
- Advanced degree in Computer Science, Engineering, or related field.
- Certifications in Power BI or related technologies.
- Experience with data visualization tools other than Power BI (e.g., Tableau, QlikView).
- Knowledge of machine learning concepts and frameworks.

Company Overview:
Propel is an innovative and fast-growing software development company specializing in designing and building enterprise applications. Our commitment to excellence and passion for technology has positioned us as a leader in our domain.
We are searching for a talented Senior Architect to join our dynamic team and lead our efforts in scaling and optimizing our software solutions.
Key Responsibilities:
- Diverse Architectural Expertise: Drive solutions using various architectures, including SOA, Enterprise application, Microservices, event-driven, and distributed systems. Utilize experience in big data systems like Spark, Hadoop, and Cassandra to model and design distributed architectures.
- Comprehensive Cloud Mastery: Demonstrate expertise in cloud architectures (SaaS, PaaS, IaaS) across platforms including AWS, Azure, and Google Cloud. Lead legacy system migration to these cloud infrastructures.
- Containerization & Orchestration Excellence: Design highly scalable applications using Docker containers, optimizing with Kubernetes orchestration.
- Solution Development: Lead the end-to-end solutioning process, from proof of concept to implementation, tackling complex business challenges with innovative technical solutions.
- Data Management & Security: Oversee the creation and management of data pipelines using strategies like ETL, ELT, and CDC in various modes. Design data warehouses, ensuring security for Data at Rest and Data in Transit. Implement data encryption strategies utilizing algorithms like AES, DES, MD5, and SHA1. Ensure secure access through identity platforms like ADFS, Auth0, and Okta, along with Single Sign-on and Single Sign-Off integrations.
- Compliance & Standards: Architect and design solutions ensuring compliance with regulations like HIPAA and GDPR. Advocate for and ensure adherence to best practices in development and DevOps, encompassing project management tools, version control systems, CI/CD pipelines, static code analyzers, and more.
- Version Control & Collaboration Tools: Ensure best practices in utilizing software version control systems and software delivery platforms, enhancing team collaboration and project tracking.
- Business Alignment: Engage proactively with stakeholders and product managers to define and translate business requirements into technical specifications, ensuring alignment and value delivery.
Technical Skillset:
- Web Technologies: J2EE, Servlets, DotNet, Python, HTML5, CSS5, ReactJS, TypeScript, Javascript, Bootstrap, Node.JS, Express JS, JSON, XML
- Frameworks: Spring Framework, DotNet Core, Flask, Angular OR ReactJS
- Languages: C#, Java, Python, Scala (Expertise in any 3, familiarity with others)
- Testing Tools: Selenium, Cypress, JMeter, Gatling
- Databases: MS SQL, PostgreSQL, MySQL, Cassandra, MongoDB, Redis, ElasticSearch
- Distributed Systems: Apache Spark, Hadoop, or any others
- Containerization & Orchestration: Docker, DockerHub, Kubernetes
- Identity Platforms: ADFS, Auth0, Okta
- Web/ App Servers: Nginx, Apache, JBoss, Tomcat, IIS, Websphere (Anyone or more)
- Cloud Platforms: AWS, Azure, Google (Anyone or more)
- Version Control: SVN, CVS, GitHub, GitLab, Bitbucket (Anyone or more)
- Code Analysis Tools: SonarQube, Veracode
- CI/ CD Tools: Jenkins, Bitbucket Pipelines
- Build & Dependency Management: Maven, SBT, YARN, NPM, WebPack
- Identify, prioritize, and reach out to new clients, and business opportunities et al
- Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
- Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
- Responsible for handling business research, market surveys and feasibility studies for clients
- Responsible for supervising implementation, advocating for the customer’s needs, and communicating with clients
- Develops, executes and evaluates new plans for expanding increase sales
- Documents all customer contact and information
- Represent in strategic meetings
- Help increase sales and growth


About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
About Individual
Looking for an enthusiastic individual who is passionate about technology and has worked with either a start-up or a blue-chip firm in the past.
The candidate needs to be a multi-tasker, highly self-motivated, self-starter and have the ability to work in a high stress environment. He/she should be tech savvy and willing to embrace new technology comfortably.
Ideally, the candidate should have experience working with the technology stack in the scalable and high growth mobile application software.
General Skills
- 3-4 years of experience in Frontend development.
- Bachelor's degree in Computer Science, Information Science, or equivalent practical experience.
- Exposure to Behaviour Driven Development and experience in programming and testing.
- Excellent verbal and written communication skills.
- Good time management and organizational skills.
- Dependability
- Accountability and Ownership
- Right attitude and growth mindset
- Trust-worthiness
- Ability to embrace new technologies
- Ability to get work done
- Has good code reviewing skills for conformance.
- Has good software testing skills and good code writing skills.
Technical Skills
- Relevant work experience as a UI Developer. Proficient in JavaScript , ReactJS and/or React Native, Angular , JQuery Experience with HTML, CSS, Knowledge of web services and related technologies (REST) Experience with Web Services and API integration
- Candidate should have a stronghold on HTML & CSS
- Can understand and troubleshoot REST APIs calls
- Database administration and management of a hosting environment such as AWS.
- Knowledge of SASS & LESS will be a plus as well
- Sound understanding of relational and non-relational DB systems such as MySQL, Postgres, MongoDB etc.
- Has experience dealing with JIRA (issue tracking tools), Confluence (knowledge management) tools.
- Experience with building and maintaining microservices.
- Experience with building and integrating the core system with external APIS.
- Good to have: Domain knowledge in the BFSI tech stack.
Day-to-Day Responsibilities
- Use JavaScript and cutting-edge JS frameworks to develop front end applications that follow industry-standard design patterns, development methodologies, and deployment models
- Solve and articulate complex problems through application design, product development, and user experiences.
- Develop software used by people who are not software developers--ensure the exceptional software you create influences them to be exceptional professionals in their respective fields
- Collaborate with other programmers and mentor junior engineers through the development process
- Leverage the knowledge of your peers to better understand business trends, customer communities, and technology adoption patterns
- Evolve your language skills in JavaScript by staying current with complementary programming languages, development methodologies, user interface design techniques, and database tools.
- 15+ years of experience in the IT / ITES industry.
- Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
- Experience in leading initiatives around business transformation incorporate
- Facilitation experience delivery topics around Digital / Agile / Design Thinking
- Experience in delivering leadership programs for Mid to Senior level audiences.
- Highly aware of technology trends across industries
- Familiar with platforms such as WebEx, Zoom, MS Teams
- Learner centricity
Desirable areas
- Industry certifications on Digital / Design Thinking / Agile related areas
- Instructional Design and content development skills
- Managed P&L responsibilities
- Awareness of the latest tech trends such as AI, IoT, Blockchain, ML
Roles & Responsibilities:
- Management of facilitator eco-system
- Identify sourcing strategies to onboard new facilitators with a practitioner background
- Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
- Guide team to ensure timely NDA and Pricing contract documentation
- Guide team to ensure timely renewal of pricing contract documentation
- Ensure facilitators are provided Train the trainer service live / online
- Ensure facilitators are assessed for their teach-back process
- Ensure timely certification and readiness of pool of facilitators at a global level
- Resolve facilitator grievances by collaborating with key stakeholders
- Upskill on latest products for self and other existing facilitators
- Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
- Create an eco-system of facilitators across industries
- Oversee and report metrics for improving experience through dashboards and analysis
- Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint
The ideal candidate will have an application development background with strong technical skills in MS SQL Server, SSRS, YSR, and experience with Yardi Real Estate Software Modules. The candidate will be an expert multi-tasker with excellent problem-solving skills and a can-do attitude. They tackle tasks head, looking for opportunities to assist teams and create efficiencies. Yardi Technical Developer designs, develops, debugs, tests and implements software enhancements. Responsibilities include correcting defects in existing applications; documenting defect resolutions; planning implementation; solution customizations, configurations and enhancements.
§ Designs and develops front-end and back-end web application features
§ Performs maintenance programming for existing versions
§ Analyzes and documents reasons for test failure, and revises/debugs assigned programs and/or procedures as necessary
§ Uses corporate approved sourced control applications to maintain code changes
§ Understands application and uses standards
§ Adheres to department policies, procedures and standards in the development and implementation of software
§ Collaborate with all the key stakeholders to find alternatives and solutions to business challenges. Seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements.
§ Act as primary liaison with Business Solution Manager during the development lifecycle, from needs analysis and bug tracking to UAT and rollout.
§ Develop and manage working relations with Business Solution Manager, and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goals.
§ Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders’ priorities within budgetary and product requirements.
§ Execute on project plans and assist others in executing on project plans across the various groups.
§ Analyze and document requirements and use appropriate techniques to refine, review and validate requirements.
§ Provide pro-active consulting in Technology and Operations Business Process design and re-engineering to uplift Nakheel Malls services to the tenants and end consumers.
§ Provide Yardi client support and technical issue resolution via Ticket System/Portal, E-Mail, phone and other electronic medium.
§ Create and enhance management reports utilizing Yardi
§ Oversee source control for report repository.
Qualifications, Experience, & Skills
§ Bachelor’s degree in Information Technology or equivalent.
§ Minimum 3 years of YARDI software development experience in the similar role.
§ Ability to understand and communicate complex business requirements in technical terms.
§ Strong project management skills.
§ Experience in organizing, planning, and executing large scale IT projects from vision through implementation, involving internal personnel, contractors, and vendors.
§ Must be able to research, write and edit content for various projects.
§ Excellent interpersonal skills to relate and communicate to all levels of the IT members.
§ Ability to take initiative and an aptitude for creative problem-solving.
§ Displays a positive attitude and works well with others.
§ Planning & Project Management skills.
§ Prioritization, Organizing & Time management skills
§ Team Player
§ Flexible and adaptability skills
§ Source control management systems, multi-threading and concurrency
§ Debugging, performance profiling and optimization
§ Strong knowledge in Voyager database Schema
§ Able to develop Columnar reports, YSR and correspondence reports
§ Experience in YARDI international, commercial and residential modules
§ Knowledge in YARDI AR, AP, GL, ABF and FA
§ Experience in YARDI commercial cafe & Rent Cafe
§ Experience in YARDI Voyager, YARDI commercial cafe and YARDI Rent Cafe Implementation process.
§ Technical Knowledge in YARDI Orion BI Report Writing.

- 5 +yrs of ITExperience
- A candidate with strong OOP skills as well as strong web front end skills(HTML, CSS, Javascript, jQuery etc.)and a lot of MySQL/MsSQL exposure and ideally stored procedureGood Experience in Core PHP and any PHP Frameworks (Laravel/Symphony/Zend).
- Experience in AngularJs & AWS is plus

