Expansion Manager - North

Job Title: Ticketing Executive – GDS (Galileo/Sabre)

Location: Ghitorni, New Delhi

Company: Aertrip.com

Job Type: Full-Time

About Us

Aertrip.com is a leading travel technology company delivering end-to-end travel solutions including flights, hotels, and holiday packages. We are seeking a skilled Ticketing Executive with strong GDS knowledge to manage domestic and international ticketing operations efficiently.

Key Responsibilities

• Manage domestic and international flight bookings, cancellations, reissues, and refunds using Galileo GDS.
• Provide accurate fare quotes, itineraries, and manage PNRs effectively.
• Handle ticket issuance, revalidation, and exchanges as per airline policies.
• Assist customers and internal teams with fare rules, flight schedules, and route options.
• Coordinate with airlines and suppliers for booking-related clarifications or discrepancies.
• Maintain accurate records of all bookings and transactions.
• Ensure excellent customer service through clear communication and professionalism.
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Required Skills & Qualifications

• 1 to 3 years of experience in air ticketing (domestic & international).
• Proficiency in Galileo GDS (knowledge of Amadeus or Sabre is an added advantage).
• Strong understanding of fare construction, PNR creation, ticketing rules, and airline regulations.
• Excellent communication and interpersonal skills.
• High attention to detail with ability to handle multiple bookings efficiently.
• Basic proficiency in MS Office (Excel, Word, Outlook).
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Preferred Qualifications

• Graduate or Diploma in Travel & Tourism / Aviation Management.
• Freshers with excellent communication skills are also welcome.

About HighLevel

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen. Learn more about us on our YouTube Channel or Blog Posts

About the Role

We’re looking for a Senior Software Engineer to join our Agency Module and Billing Team, which powers the foundation of our Agency Ecosystem — enabling seamless onboarding, management, and monetisation experiences for HighLevel’s agencies and their clients.

Today, over 100K agencies run their businesses with HighLevel, collectively serving 2M+ businesses of all scales — primarily SMBs. The Company Module and Agency Billing systems are at the heart of this growth, helping agencies onboard faster, manage finances effortlessly, and scale their operations with reliability and transparency.

This team builds and scales key components like Agency Signup, Agency Billing, and the HighLevel Affiliate Program, all integrated into our whitelabeled platform that empowers businesses to deliver customised experiences under their own brand. These systems are critical to the growth and sustainability of HighLevel’s ecosystem — supporting thousands of agencies and their downstream customers with robust, scalable, and secure infrastructure.

As a Senior Software Engineer, you’ll play a pivotal role in designing and evolving these core systems. You’ll work on challenges across frontend and backend architecture, distributed systems, payment integrations, and multi-tenant SaaS design — ensuring reliability, scalability, and a seamless experience for agencies across web and mobile platforms.

You’ll collaborate closely with Product Managers, Designers, and other Engineers to deliver powerful and intuitive solutions that help agencies scale faster and manage their businesses effortlessly.

Responsibilities

• Own and contribute to architecture and development across Agency Module, Billing, and Affiliate systems, driving technical excellence across frontend and backend services.
• Design and implement robust backend APIs for subscription management, payments, invoicing, and affiliate tracking, using test-driven development and scalable distributed patterns (caching, messaging, queuing).
• Deliver performant frontend experiences for agency onboarding, billing dashboards, and affiliate management using modern frameworks and component-driven architecture with strong state management principles.
• Architect secure integrations with third-party payment gateways (e.g., Stripe, Razorpay, PayPal, etc.) and internal microservices, ensuring accuracy, reliability, and compliance in all financial transactions.
• Implement and maintain observability, logging, and monitoring to ensure high availability and rapid incident resolution across critical billing and agency workflows.
• Champion platform security and compliance by enforcing best practices across authentication, authorization, data protection, and rate-limiting — ensuring the integrity of sensitive financial and user data.
• Leverage LLMs and AI-assisted tools to accelerate development, automate testing, refactoring, and documentation, while maintaining strong reliability guardrails.
• Collaborate cross-functionally with Product Managers, Designers, and other Engineering teams to ensure alignment between business goals and technical architecture.
• Participate in technical reviews, deep dives, and on-call rotations, fostering a culture of accountability, operational excellence, and continuous improvement.

Requirements

• 4+ years of hands-on software engineering experience building and scaling robust backend systems and high-performance frontend applications.
• Strong backend engineering and distributed system design skills, with hands-on experience in API development, data modeling, and systems architecture using either Node.js, GoLang or Java.
• It is preferred if the candidate has experience in TypeScript, PostgreSQL, MongoDB, and Redis as well.
• Expertise in backend performance optimization, caching strategies, and event-driven architectures (e.g., Redis, Kafka, Pub/Sub).
• Familiar with modern frontend frameworks (React, Vue, Angular), advanced UI engineering patterns, and CSS libraries like Bootstrap or Tailwind CSS.
• Advanced experience with complex state management libraries (e.g., Redux, Vuex, MobX) and architectural design of large-scale application state.
• Proven track record of optimizing frontend performance and web vitals at scale, including experience with server-side rendering (SSR), edge, or hybrid rendering architectures.
• Familiarity with frontend and backend observability - including monitoring, tracing, error tracking, and performance profiling in production (e.g., Grafana, Prometheus, Sentry, PostHog).
• Strong understanding of security best practices across the full stack—including authentication, authorization, access control, secure data flow, and privacy compliance.
• Excellent communication and cross-functional collaboration skills, able to drive complex initiatives, lead technical discussions, and mentor junior engineers.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

• 2-5 years of software development experience especially in web development with open source technologies like PHP, Linux, etc.
• Good experience in object-oriented programming/modular programming.
• Strong understanding of MVC design patterns and frameworks.
• Exposure to PHP framework Laravel is mandatory.
• Knowledge of Flutter is a plus.
• Knowledge of fundamentals like traits, namespace, OOPS, and interfaces will be preferred.
• Ability to do hands-on coding and pro-actively drive emphasis on quality, maintainable code.
• Ability to pick up new technologies quickly and effectively.
• Well-informed about all the latest technologies and developments in the industry.
• Self-motivated and Self-Starter - Looking for candidates who can jump in quickly without a lot of direction.
• Attention to detail and ability to conceptualize a concept.

Job Summary:

We are seeking a motivated and enthusiastic Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for selling our products or services over the phone, email, and other digital channels to potential clients. The ideal candidate should be an excellent communicator, have a strong sales aptitude, and possess the ability to work in a fast-paced environment.

Key Responsibilities:

• Reach out to potential customers via phone, email, and other digital channels to sell our products or services.
• Develop and maintain relationships with customers to build long-term partnerships.
• Conduct research to identify potential customers and understand their needs.
• Explain the features and benefits of our products or services to customers and address any questions or concerns they may have.
• Close sales and achieve weekly and monthly sales targets.
• Collaborate with marketing and sales teams to develop and implement sales strategies and tactics.
• Maintain accurate and up-to-date records of customer interactions and sales activities in our CRM system.
• Participate in regular sales training and stay up-to-date on industry trends and product knowledge.
• Provide exceptional customer service to ensure customer satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Must have worked with SAAS companies selling to the US market
• 2+ years of experience in inside sales or related fields.
• Excellent communication skills, both verbal and written.
• Strong sales aptitude and ability to negotiate effectively.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Familiarity with CRM software and sales tools.
• Goal-oriented and results-driven with a strong focus on achieving targets.
• Ability to work well in a team environment.
• Strong problem-solving skills and ability to think creatively.
• Positive attitude and ability to handle rejection professionally.

We offer a competitive salary package with incentives and opportunities for career growth. If you are a driven and results-oriented individual with a passion for sales, we encourage you to apply for this exciting opportunity.

Android Developer 

JD:- 

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams. 

Responsibilities: 

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability • Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Requirements: 

• Proven software development experience and Android skills development • Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

With a relevant experience only in Pharma background needs to fulfill works of preparation of Product Manuals, Visual Aids, Literature, new product launch materials, imparting training to field force on technical and product knowledge, answering queries from doctors and field force, suggesting new product introductions and providing on the job training to the field force. Person should be ready for extensive traveling.

What you need to have:

The ROLE

• Handle the inbound interest received by Marquee
• Get the inbound leads to setup an online demo with us
• Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
• Conduct online demos with the prospects and turn them into paying customers
• Ensure that the product demo is neat and organized
• Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
• Manage on-going relationships with customers
• Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
• Strive to achieve the sales targets
• Work with our Founder on strategic alliances - potentially travelling to various financial centers globally

Here are some important things to consider prior to applying to us:

• Knowledge/prior experience with startup fund raising is a distinct advantage
• WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
• You should own a laptop
• EXCELLENT written & spoken English required
• We shall provide a 5-7 days training session once you join in

What you need to have: