6 Program Management Jobs in Delhi, NCR and Gurgaon | Program Management Job openings in Delhi, NCR and Gurgaon

Hiring- Director- Duck creek!

Location- Delhi NCR/ Pune/ Bangalore / Kolkata

Policy experience is mandate.

Experience: 18-22 +

Job description:

Management and Leadership of Teams: 30%

• Supervise a team of business analysts, developers, technical leaders, technical managers, and business analyst managers responsible for Duck Creek Policy applications.
• Mentor and develop team by guiding on technical pathways ensuring the growth of the team’s technical capabilities while fostering a collaborative work environment.
• Provide leadership in resource allocation, and defining continuous improvements around people, process and technology.

Stakeholder Communication and Strategic Initiatives: 15%

• Regularly communicate with senior management and IT stakeholders to assess needs, prioritize team’s bandwidth, discuss on team’s aspirations, skill indexes and align with stakeholder’s strategic decisions/strategies.
• Participate in discussions with stakeholders on the roadmap, plan and help in executing customer strategic initiatives as directed and track the progress across all.
• Lead monthly business review meetings with stakeholders and discuss the monthly business & release outcomes, along with the trends across production tickets and discuss ways to reduce the ticket count.
• Drive tool discussions to garner customer systems relevance across.

Budget and Resource Management: 25%

• Oversee the budgeting and financial planning for Duck Creek Policy system-related projects, ensuring staffing is adequately available and as per contractual SLAs with customer.
• Ensure that the gross margin across the project is maintained

Reporting to Senior Leadership: 15%

• Provide regular executive-level reports on the progress of Duck Creek Policy system projects, highlighting achievements, challenges, and upcoming milestones.
• Advise senior management on risks, opportunities for process improvements, and the future direction of policy system technology.

Organization Practice Initiatives: 15%

• Participate in RFIs across other Duck Creek accounts/projects and solution Duck Creek policy systems
• Participate in Duck Creek conference to help support business sales team in establishing newer logos/accounts
• Participate in market benchmarking of organization wide roles based Duck Creek salary inputs.
• Provide technical feedback on tools created for better efficiency and effort reduction across Duck Creek systems and suggest on
• Oversee the implementation and optimization of Duck Creek Claims solutions, ensuring they meet the specific needs of the organization.
• Determine strategies for platform upgrades, technological advancements, and system integration. 

Skills:

·       18+ Overall experience with Development or Business SME background.

·       5+ years experience in P&C domain.

·       5+ years experience project management and delivery

·       Delivery and Project management of at least 2 PAS team with 30+ team size.

·       Experience with onshore and offshore engagement models.

·       Good written and verbal communication skills

·       Positive attitude, multitasker, should be able to work under stressful situations

·       Excellent team management skills

·       Project management qualification (PMP) or equivalent will be preferred

·       Good understanding of SDLC and waterfall/agile project methodologies

·       Knowledge of project management techniques and tools

·       Experience in strategic planning, risk management and/or change management

Proficiency in project management software tools MS Project, Jira, DevOps etc

Bachelor’s degree in Engineering, Computer Science, or a related discipline

• 8+ years of experience in project or programme management

• 3+ years of experience delivering AI, Machine Learning, Data, or Analytics programmes

• PMP, Agile, Scrum, or equivalent certification preferred

About the Role:

We are looking for a highly adaptable and proactive Founder's Office Associate with a technical background. This role involves working directly with leadership to optimize existing processes, set up new workflows, troubleshoot operational bottlenecks, and drive data-driven decision-making.

Key Responsibilities:

• Identify inefficiencies in current processes and implement solutions to streamline operations.
• Work on automating repetitive tasks and improving workflows.
• Analyze reports and data to provide insights for better decision-making.
• Research and learn new tools, technologies, and best practices to enhance productivity.
• Collaborate with cross-functional teams to execute strategic projects.
• Act as a problem-solver for ad-hoc challenges within the company.
• Support leadership in tracking KPIs, preparing reports, and monitoring key metrics.

Who You Are:

• Background: A degree in Engineering, Computer Science, or a technical discipline.
• Experience: 0-3 years in operations, business analysis, or a technical role involving problem-solving.

Skills:

• Strong analytical and data interpretation skills.
• Ability to work with tools like Excel, SQL, or basic scripting for automation (preferred but not mandatory).
• Excellent communication and project management skills.

Mindset:

• Entrepreneurial and self-driven.
• Comfortable working in an ambiguous and fast-paced environment.
• Passionate about solving problems and improving processes.

Why Join Us?

• Direct exposure to leadership and cross-functional teams.
• Opportunity to learn and grow in a high-impact role.
• Dynamic work environment with challenging and rewarding tasks.

• Work closely with our high-value customers (large Ed-Youtubers and offline Educators) and multiple teams inside Classplus to bring to life new revenue streams

• Project manage the expansion of existing revenue streams by establishing reporting and governance cadences, working closely with various business leaders within the company

• Lead the external stakeholder management, new and existing partnerships, breaking into prospective Educator networks and conducting rigorous market research

• Own hiring and scaling of new teams, business functions and creating a playbook for scaling these with low human intervention

• Spearhead 0-1 initiatives with the business leaders and help them out with process improvements as well as drive founder initiatives anchored around revenue generation

• Manage operational execution level elements as we scale and build new businesses

• Are a seasoned veteran: Have 5-7 years of experience in business teams of high-growth top-tier startups, within which Ed-tech and B2B experience is a plus

• Bring your A-game: Bring a founder mindset to work everyday - extreme ownership, buck stops at you, aggression to win, uncompromising ethics, have a strong data orientation and are a self-starter

• Are a people-person: Can work with multiple stakeholders, keep them aligned toward a common vision and maintain relationships that stand the test of time

• Know the yard: Have gotten your hands dirty with complex execution and have a strong operational experience in building things that did not exist before

• Can innovate: Have managed revenue targets in the past, while having thought of and implemented out of the box experiments that made your revenue growth organically sustainable

• Are trustworthy: Are great with people and think quick on your feet, have an irreverence for bottlenecks and reverence for solutions

• Can adapt and improvise: Have strong learning agility and pick things up quickly, are able to multitask with 2-3 simultaneously open threads and have a high tolerance for rapid context switching
  
  

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.