We are seeking a passionate Sr. Program Manager to join our Selling Partner Experience team in India. You will partner with global stakeholders and Subject Matter Experts to define and execute an educational plan that is relevant, consistent, and compelling, working backwards from selling partner needs. You will effectively multitask and prioritize, maintaining a high level of flexibility, independence and commitment. You will have a proven record of outstanding communication with colleagues, cross-functional leaders, and external parties. You will be proactive and solution-oriented. You will be comfortable working in an international, fast-paced environment, where change and ambiguity are present as we constantly grow, improve, and innovate. Exceptional stakeholder management and project management skills are a must for this role as there will be many competing priorities and deadlines that will require strong organizational and expectation setting skills. The ideal candidate will have deep dive skills and customer obsession to have a great understanding of Selling Partner Experience and bias for action to use actionable insights to drive changes.
Role and Responsibilities:
· Own Selling Partner performance metrics in relevant area, drive SPEX improvements through education
· Lead and manage end-to-end content creation, translation and localization projects by creating storyboards, working closely with product management, WW stakeholders, cross-functional partners and external vendors
· Define strategies to increase Selling Partner engagement, create curriculums and learning tracks based on Selling Partner profiles
· Identify channel strategies to surface relevant content at the right platform, explore integration opportunities with various channels
· Develop project plans, managing time, budget, resources and quality control
· Track content usage metrics, Selling Partner satisfaction and provide recommendations for content strategy, explore opportunities for different content types
· Ensures descriptions, thumbnails and titles are optimized for easy discoverability and access, performs A/B tests
· Develop feedback loops for content improvement
· Manage multiple projects and priorities
· Manage content distribution and publishing via internal tools and our website
Shubham Vishwakarma
Full Stack Developer - Averlon
About Amazon India
About
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
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Peppo is a seed funded startup, developed by the team at First WalkIn Technologies. Founded in 2015, our incredible team of engineers, programmers, designers, data scientists and marketing experts have worked tirelessly to bring digital transformation solutions to iconic F&B brands such as Cafe Coffee Day, McDonald's, Pizza Hut and Domino's.
Now we've set out to bring the same expertise to all restaurants, big and small, so they can compete on fair terms in an increasingly digital world.
About Role
We are looking for an experienced Front-end Software Engineer with first-rate programming skills to join our retail platform team. In this role, you’ll be making some of the most significant decisions for the company. You need to have strong problem solving capabilities, be a team player and have great communication skills. You also need to be goal-oriented, have the ability to understand the core architecture and take up responsibility of product feature development. You must be a highly technical, hands-on developer with passion for producing high standard and robust code.
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We are looking at your experience not just in terms of the years you’ve clocked but the aptitude to get things done. Here’s the skills that your job would entail, so please make sure you highlight the following in any capacity you have demonstrated - professional, freelance or hobbyist.
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- Polished resume with list of projects clearly listed (with responsibilities you held)
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- The Peppo Mission - Our Website - https://www.peppo.co.in/
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon