Sr. Program Manager-SPN

Mandatory Skills

· 3+ years of experience in AEM backend development.

· Strong hands-on experience with Java, OSGi, Sling, and JCR.

· Experience with Python for backend scripting, automation, or integration tasks.

· Knowledge of AEM architecture including dispatcher, replication agents, and workflows.

· Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components.

· Understanding of REST APIs, JSON/XML data handling.

We're looking for an experienced Full-Stack Engineer who can architect and build AI-powered agent systems from the ground up. You'll work across the entire stack—from designing scalable backend services and LLM orchestration pipelines to creating frontend interfaces for agent interactions through widgets, bots, plugins, and browser extensions.

You should be fluent in modern backend technologies, AI/LLM integration patterns, and frontend development, with strong systems design thinking and the ability to navigate the complexities of building reliable AI applications.

Note: This is an on-site, 6-day-a-week role. We are in a critical product development phase where sthe peed of iteration directly determines market success. At this early stage, speed of execution and clarity of thought are our strongest moats, and we are doubling down on both as we build through our 0→1 journey.

WHAT YOU BRING:

You take ownership of complex technical challenges end to end, from system architecture to deployment, and thrive in a lean team where every person is a builder. You maintain a strong bias for action, moving quickly to prototype and validate AI agent capabilities while building production-grade systems. You consistently deliver reliable, scalable solutions that leverage AI effectively — whether it's designing robust prompt chains, implementing RAG systems, building conversational interfaces, or creating seamless browser extensions.

You earn trust through technical depth, reliable execution, and the ability to bridge AI capabilities with practical business needs. Above all, you are obsessed with building intelligent systems that actually work. You think deeply about system reliability, performance, cost optimization, and you're motivated by creating AI experiences that deliver real value to our enterprise customers.

WHAT YOU WILL DO:

Your primary responsibility (95% of your time) will be designing and building AI agent systems across the full stack. Specifically, you will:

• Architect and implement scalable backend services for AI agent orchestration, including LLM integration, prompt management, context handling, and conversation state management.
• Design and build robust AI pipelines — implementing RAG systems, agent workflows, tool calling, and chain-of-thought reasoning patterns.
• Develop frontend interfaces for AI interactions including embeddable widgets, Chrome extensions, chat interfaces, and integration plugins for third-party platforms.
• Optimize LLM operations — managing token usage, implementing caching strategies, handling rate limits, and building evaluation frameworks for agent performance.
• Build observability and monitoring systems for AI agents, including prompt versioning, conversation analytics, and quality assurance pipelines.
• Collaborate on system design decisions around AI infrastructure, model selection, vector databases, and real-time agent capabilities.
• Stay current with AI/LLM developments and pragmatically adopt new techniques (function calling, multi-agent systems, advanced prompting strategies) where they add value.

BASIC QUALIFICATIONS:

• 4–6 years of full-stack development experience, with at least 1 year working with LLMs and AI systems.
• Strong backend engineering skills: proficiency in Node.js, Python, or similar; experience with API design, database systems, and distributed architectures.
• Hands-on AI/LLM experience: prompt engineering, working with OpenAI/Anthropic/Google APIs, implementing RAG, managing context windows, and optimizing for latency/cost.
• Frontend development capabilities: JavaScript/TypeScript, React or Vue, browser extension development, and building embeddable widgets.
• Systems design thinking: ability to architect scalable, fault-tolerant systems that handle the unique challenges of AI applications (non-determinism, latency, cost).
• Experience with AI operations: prompt versioning, A/B testing for prompts, monitoring agent behavior, and implementing guardrails.
• Understanding of vector databases, embedding models, and semantic search implementations.
• Comfortable working in fast-moving, startup-style environments with high ownership.

PREFERRED QUALIFICATIONS:

• Experience with advanced LLM techniques: fine-tuning, function calling, agent frameworks (LangChain, LlamaIndex, AutoGPT patterns).
• Familiarity with ML ops tools and practices for production AI systems.
• Prior work on conversational AI, chatbots, or virtual assistants at scale.
• Experience with real-time systems, WebSockets, and streaming responses.
• Knowledge of browser automation, web scraping, or RPA technologies.
• Experience with multi-tenant SaaS architectures and enterprise security requirements.
• Contributions to open-source AI/LLM projects or published work in the field.

WHAT WE OFFER:

• Competitive salary + meaningful equity.
• High ownership and the opportunity to shape product direction.
• Direct impact on cutting-edge AI product development.
• A collaborative team that values clarity, autonomy, and velocity.

Backend Developer/Full Stack Developer Job Description - We are looking for developers who can convert complex business problems into tech deliverables, build scalable systems and work in a fast-paced environment.

Responsibilities:

Building scalable and robust applications.

Building and maintaining reusable code for future use.

Actively participate in code reviews.

Troubleshooting and debugging.

Following predefined design guidelines.

Timely delivery of tasks

Proficient and fast in implementing required processes across teams.

Innovative and open to trying/learning new things to improve the system or processes.

Skills required

Proven experience as a Full Stack Developer/Backend Developer

Experience with large-scale architectural patterns, event-driven microservices, well-designed APIs, and efficient algorithms.

Knowledge of at least 1 Object Oriented Programming language (e. g. Node.js, Python)

Knowledge of at least 1 Relational database and familiarity with NoSQL databases.

Problem-solving skills.

Excellent communication and teamwork skills.

Git/BitBucket

Optional skills -

React/React Native

Docker

Terraform

CI/CD

AWS

Web technologies

Must haves - Javascript, Object Oriented Programming, Git

• Experienced in Selenium WebDriver
• Experience with Selector Web Elements, Particularly XPath
• Aware of Core Selenium concepts like different types of Wait, Complex X Paths, Selenium Grid etc.
• Expertise in Java programming language
• Knowhow of Jenkins and setting up a Continuous Delivery pipeline
• Apache POI API for reading and writing data to excel.
• Experienced working in IDE : Preferably Eclipse.
• Experienced in Version Control tool : GIT or SVN.
• Experienced in Testing Framework: Preferably TestNG or JUnit.
• Experienced in Build Tools: ANT and Maven.
• Expertise in at least one programming language - Java/C#

· Proactively recommend new features and improvements to optimize and grow the use of the platform.

· Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions.

· Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies.

· Uphold and promote best practices, design guidelines for security practices.

· Day to day administration, troubleshooting, and maintenance of the connected Salesforce platforms

· Support the continued build-out of key reports and dashboards, data administration, and integrity upkeep.

· Provide technical specifications and help maintain overall documentation for the business.

Skills and Qualifications

· At least 2 years of experience with technical implementations

· In-depth technical knowledge of Salesforce development and standard features

· Advanced experience with Salesforce.com configurations

· Should be aware about the best practices and governance limits.

· Leverage recommended frameworks.

· Knowledge in SFDC database with SOQL & SOSL

· Strong Salesforce development experience including working knowledge and ability to code in APEX (classes, triggers, batch processes and web services, Salesforce APIs, SOQL, and Force.com.

· Good understanding of Java Scripts and Cascading Style Sheets.

· Should have exposure to lightning aura components.

· Hands-on experience on REST and BULK API’s

· Good understanding of sales business process

· Should be able to understand the issue in live project and identify the RCA.

· Ability to analyse business processes/requirement and suggest the best possible solution.

Preferred Qualifications

· Bachelor of Engineering

Work on improving the flows and overall architecture of the core product at OneCard and OneScore app. 

What you will do:

• Execute all product design flows and visual design stages from concept to final hand-off to engineering.
• Conceptualize original mobile design ideas that bring simplicity and user-friendliness to complex roadblocks.
• Create seamless navigation flows and architecture to improve discoverability, engagement and conversions. 
• Present and defend designs and key deliverables to peers and executive-level stakeholders.
• Establish and promote design guidelines, best practices, and standards.
• Leverage user testing to make product improvements.
• Participate in contributing ideas, updates, and product development areas to the team.

Experience Range: 

Proven 5-6 years of work experience as a Product Designer. Must have worked on digital products. Familiar with user research practices. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Demonstrable Product design skills with a strong portfolio is a must.
• Proficiency in Adobe XD, Illustrator and Figma is a must.
• Design eye-catching mobile app experiences for our app experiences.
• Up-to-date with the latest Mobile app trends, techniques, and technologies.
• BS/MS in Human-Computer Interaction, Interaction Design, or Visual Arts is a plus.