
We are seeking a passionate Sr. Program Manager to join our Selling Partner Experience team in India. You will partner with global stakeholders and Subject Matter Experts to define and execute an educational plan that is relevant, consistent, and compelling, working backwards from selling partner needs. You will effectively multitask and prioritize, maintaining a high level of flexibility, independence and commitment. You will have a proven record of outstanding communication with colleagues, cross-functional leaders, and external parties. You will be proactive and solution-oriented. You will be comfortable working in an international, fast-paced environment, where change and ambiguity are present as we constantly grow, improve, and innovate. Exceptional stakeholder management and project management skills are a must for this role as there will be many competing priorities and deadlines that will require strong organizational and expectation setting skills. The ideal candidate will have deep dive skills and customer obsession to have a great understanding of Selling Partner Experience and bias for action to use actionable insights to drive changes.
Role and Responsibilities:
· Own Selling Partner performance metrics in relevant area, drive SPEX improvements through education
· Lead and manage end-to-end content creation, translation and localization projects by creating storyboards, working closely with product management, WW stakeholders, cross-functional partners and external vendors
· Define strategies to increase Selling Partner engagement, create curriculums and learning tracks based on Selling Partner profiles
· Identify channel strategies to surface relevant content at the right platform, explore integration opportunities with various channels
· Develop project plans, managing time, budget, resources and quality control
· Track content usage metrics, Selling Partner satisfaction and provide recommendations for content strategy, explore opportunities for different content types
· Ensures descriptions, thumbnails and titles are optimized for easy discoverability and access, performs A/B tests
· Develop feedback loops for content improvement
· Manage multiple projects and priorities
· Manage content distribution and publishing via internal tools and our website

About Amazon India
About
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Company video


Photos
Connect with the team
Company social profiles
Similar jobs

Job Description: Digital Marketing Specialist
Position: Digital Marketing Specialist
Location: Faridabad
Reports to: Marketing Manager
Type: Full-Time
Working Hours: 9 AM to 6 PM, Sunday Week Off
Salary: ₹15k-20k per month
Job Summary:
The Digital Marketing Specialist will be responsible for developing and implementing online marketing strategies to promote the company’s brand, products, and services. The role focuses on driving website traffic, generating leads, and increasing overall brand awareness through various digital channels.
Key Responsibilities:
• SEO & SEM: Optimize website content for search engines and manage pay-per-click (PPC) campaigns using tools like SEMrush.
• Social Media Management: Create, curate, and manage published content across all social media platforms.
• Content Marketing: Develop and implement content strategies including blogs, newsletters, and multimedia content.
• Email Marketing: Design and execute email campaigns to engage and nurture leads.
• Analytics & Reporting: Track, analyze, and report on the effectiveness of marketing efforts using tools like Google Analytics and SEMrush.
• Campaign Management: Plan and execute digital ad campaigns, including Google Ads, social media ads, and display advertising.
• Website Management: Oversee the company’s website, ensuring an optimized user experience and regularly updated content.
• Graphic Design & Video Editing: Create visually engaging content using tools like Canva and edit marketing videos as needed.
• Collaboration: Work closely with the sales and design teams to create and align marketing strategies.
Qualifications:
• Bachelor’s degree in Marketing, Business, or related field.
• 2-4 years of experience in digital marketing.
• Proficient in SEO, SEM, Google Analytics, and SEMrush.
• Experience with digital ad platforms (Google Ads, Facebook Ads, etc.).
• Knowledge of Canva for design and video editing software.
• Strong analytical, communication, and content creation skills.
• Knowledge of HTML, CSS, and website management is a plus.

Immediate Hiring for L3 Support Backend .Net Developer Position
Job Description:
We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.
Key Responsibilities:
- Investigate and resolve complex issues reported by L1/L2 support or customers in production.
- Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
- Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
- Coordinate with Engineering teams to identify bugs and ensure timely resolution.
- Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
- Perform root cause analysis (RCA) and document it with action plans and preventive measures.
- Build or improve internal tools/scripts to aid in faster triaging and resolution.
- Own deployment verifications and hotfix validations in staging or production environments.
- Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
- Maintain a knowledge base of recurring issues, resolutions, and platform behavior.
Required Skills :
Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.
3–6 years in Application Support / L3 Support / Backend Engineering
- Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
- Proficiency in debugging distributed systems and analyzing API and application logs.
- SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
- Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
- Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
- Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
- Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
- Excellent communication skills to interact with cross-functional teams
Key Responsibilities of an Office Assistant:
- Administrative Support: Answering phones, taking messages, directing calls, and managing emails.
- Clerical Duties: Typing, filing, maintaining records, and processing paperwork.
- Scheduling and Coordination: Arranging meetings, managing calendars, and coordinating travel.
- Office Management: Ordering supplies, maintaining inventory, and keeping the office organized.
- Receptionist Duties: Greeting visitors, providing information, and ensuring a welcoming environment.
- Communication: Preparing correspondence, distributing materials, and managing communication channels.
- Basic Bookkeeping and Data Entry: Assisting with financial records and data entry tasks.
- Other Duties: May include assisting with office events, preparing presentations, or other tasks as needed.

- 3+ Years of designing and developing using AngularJS
- Writing JavaScript, TypeScript, CSS, and HTML.
- Knowledge of JavaScript MV-VM/MVC frameworks including Angular JS.
- Excellent project management skills.
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
Skills
- Good Hand on Angular and working with latest angular versions.
- Good communication skills.
- Critical thinker and good problem-solver
Company: Misuraa Projects LLP
Location: Laxmi Industrial Estate, Andheri West, Mumbai
Website: www.misuraa.com
Responsibilities:
- Manage the Managing Partner's calendar, including scheduling meetings and travel arrangements.
- Handle communication on behalf of the Managing Partner, including emails, calls, and correspondence.
- Assist in preparing agendas, taking minutes, and coordinating logistics for meetings.
- Organize travel plans, including flights, accommodations, and itineraries.
- Coordinate tasks for projects, track progress, and ensure deadlines are met.
- Maintain well-organized digital and physical records for efficient information access.
- Build and manage professional relationships with stakeholders and act as a liaison.
- Address challenges proactively and support daily operational tasks as needed.
Requirements:
- Strong follow-up and organizational skills.
- Proficiency in Microsoft Office and Google Workspace, with advanced Excel skills.
- Excellent verbal and written communication in English; shorthand skills are a plus.
- Minimum 2 years of experience as an assistant or secretary.
Perks:
- Competitive leave structure, performance bonus, Sunday off, and leave encashment.
- Positive work environment promoting teamwork and mutual respect.
Job Type: Full-time
Pay: ₹24,000.00 - ₹26,000.00 per month


We are seeking an experienced Senior Backend Engineer to join our passionate team. If you have a strong background in backend development, a track record of delivering scalable and reliable solutions, and are eager to contribute to complex projects, we would love to hear from you.
Responsibilities:
- Design and develop robust, high-performance backend solutions using Python and related technologies.
- Lead the architecture and design discussions for major backend components and services.
- Collaborate closely with cross-functional teams to gather and analyze software requirements.
- Mentor and guide junior and mid-level engineers, fostering their technical growth.
- Review code and provide constructive feedback to ensure code quality and adherence to best practices.
- Identify and address performance bottlenecks, scalability challenges, and technical issues.
- Participate in sprint planning, task estimation, and agile development processes.
- Keep up-to-date with industry trends, tools, and best practices to continuously improve our backend systems.
- Drive the adoption of coding standards, design patterns, and engineering best practices.
- Collaborate with frontend engineers to ensure seamless integration between frontend and backend components.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Minimum of 4 years of professional experience in backend development.
- Strong proficiency in Python and backend frameworks like Django and Flask.
- In-depth knowledge of database systems, both relational (MySQL) and NoSQL (MongoDB, etc. ).
- Proven track record of designing and developing scalable and maintainable backend services.
- Experience with RESTful API design and best practices.
- Solid understanding of software architecture, design principles, and software development lifecycle.
- Previous experience leading or mentoring engineers is a strong plus.
- Strong problem-solving skills and a proactive attitude towards challenges.
- Excellent communication skills, both verbal and written.
- Familiarity with cloud platforms (e. g., AWS, Azure, GCP) and containerization (Docker) is a plus.
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
- Service Manager managing a team providing L1, L2 support for multiple applications
- Should be able to work in China hours as and when required
- 6-7 years of experience in a support role
- 2+ years’ experience in Prior experience in supervisory role
- Manage shift rosters, escalations
- Responsible for standing up and running the support team
- Managing the customer support department’s day-to-day functions.
- Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.
- Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.
- High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable
- Periodic reporting to stakeholders
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

WHAT YOU WILL DO:
-
● Create and maintain optimal data pipeline architecture.
-
● Assemble large, complex data sets that meet functional / non-functional business requirements.
-
● Identify, design, and implement internal process improvements: automating manual processes,
optimizing data delivery, re-designing infrastructure for greater scalability, etc.
-
● Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide
variety of data sources using Spark,Hadoop and AWS 'big data' technologies.(EC2, EMR, S3, Athena).
-
● Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition,
operational efficiency and other key business performance metrics.
-
● Work with stakeholders including the Executive, Product, Data and Design teams to assist with
data-related technical issues and support their data infrastructure needs.
-
● Keep our data separated and secure across national boundaries through multiple data centers and AWS
regions.
-
● Create data tools for analytics and data scientist team members that assist them in building and
optimizing our product into an innovative industry leader.
-
● Work with data and analytics experts to strive for greater functionality in our data systems.
REQUIRED SKILLS & QUALIFICATIONS:
-
● 5+ years of experience in a Data Engineer role.
-
● Advanced working SQL knowledge and experience working with relational databases, query authoring
(SQL) as well as working familiarity with a variety of databases.
-
● Experience building and optimizing 'big data' data pipelines, architectures and data sets.
-
● Experience performing root cause analysis on internal and external data and processes to answer
specific business questions and identify opportunities for improvement.
-
● Strong analytic skills related to working with unstructured datasets.
-
● Build processes supporting data transformation, data structures, metadata, dependency and workload
management.
-
● A successful history of manipulating, processing and extracting value from large disconnected datasets.
-
● Working knowledge of message queuing, stream processing, and highly scalable 'big data' data stores.
-
● Strong project management and organizational skills.
-
● Experience supporting and working with cross-functional teams in a dynamic environment
-
● Experience with big data tools: Hadoop, Spark, Pig, Vetica, etc.
-
● Experience with AWS cloud services: EC2, EMR, S3, Athena
-
● Experience with Linux
-
● Experience with object-oriented/object function scripting languages: Python, Java, Shell, Scala, etc.
PREFERRED SKILLS & QUALIFICATIONS:
● Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
What You’ll Do
- Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth.
- Build dashboards and tools, craft analysis, and tell stories with data to help our teams make better decisions.
- Track user performance data and map it to key learning metrics for deeper insights
- Monitor the performance of new features and recommend iterations based on your findings
- Partner with other stakeholders to scope features that solve user problems
- Ownership of full analytics for the Business Unit/ Performance metric: Planning, structuring, identifying key reports to be made, and automation of the reports
- Monitor and measure launched initiatives [A/B testing] and feed learnings back into the development process
- Prepare reports for the management stating trends, patterns, and predictions using relevant data
Required skills
- Bachelor’s degree in https://www.careerexplorer.com/degrees/mathematics-degree/">mathematics/ https://www.careerexplorer.com/degrees/finance-degree/">finance/https://www.careerexplorer.com/degrees/statistics-degree/">statistics, https://www.careerexplorer.com/degrees/economics-degree/">economics /https://www.careerexplorer.com/degrees/computer-science-degree/">computer science/information technology. Knowledge about EdTech, Learning Science have added advantage
- Strong statistical skills to help collect, measure, organize and analyze data
- 1-4 years of work experience in an EdTech product startup or analytics firm
- Experience in Data Visualisation, Excel, CleverTap & strong MongoDB database management skills
- Ability to learn new tech tools and softwares quickly
- Passion to work with data for a larger social impact
- Familiarity with coding (specifically Node environment) is a plus
- Ability to transform numbers into stories

