Sr. Program Manager-SPN

Job Title: Chat Support Executive (Non-Voice Process)

Location: Ahmedabad

Role Overview:

We are looking for enthusiastic and customer-focused individuals for the role of Chat Support Executive. In this position, you will assist customers through non-voice channels such as chat, email, and social media, ensuring quick, accurate, and empathetic resolutions. Your ability to communicate effectively in writing will play a key role in delivering an exceptional customer experience.

You will work closely with the Team Lead and contribute to enhancing customer satisfaction and overall team performance.

Key Responsibilities:

• Handle customer queries via chat, email, and other non-voice platforms.
• Provide prompt and effective resolutions using written communication.
• Maintain professionalism and empathy in all customer interactions.
• Ensure high levels of customer satisfaction and service quality.

Eligibility Criteria:

• Freshers and experienced candidates are welcome.
• Strong written communication skills in English (grammar & spelling).
• Qualification: 10+3 Diploma / HSC / Any Graduate.
• Basic computer knowledge is required.
• Willingness to work in a 24/7 shift environment.

What We Offer:

• Supportive and growth-oriented work environment.
• Continuous learning and career advancement opportunities.
• Competitive salary with performance-based incentives.
• Exposure to a diverse and inclusive workplace culture.

Additional Benefits:

• 5 Days Working.
• Night Shift Allowance.
• PF, Insurance & Gratuity Benefits.

Hiring: Chartered Accountant

Candidates pursuing CA certification, please do not apply. We are only looking for qualified CAs.

This will be a client-facing role- please do not apply if your English communication is not fluent.

Company Overview:

Gallagher & Mohan is a distinguished firm specializing in delivering world-class financial analysis, marketing expertise, and accounting support tailored to the real estate sector. We serve an exclusive clientele of private equity investors, developers, fund managers, brokers, and other industry leaders. Renowned for our commitment to excellence, clear communication, and strong work ethic, we seamlessly integrate with our clients’ teams to create long-term value. Our portfolio spans diverse real estate transactions—from multifamily apartment communities to large-scale office towers across the United States and European markets, with deal sizes typically ranging from $25 million to over $500 million USD.

Role Overview:

The candidate should be able to present himself/herself in a professional way. Able to work in a fast-paced, hands-on environment. Must be flexible both in time and responsibility with the willingness to grow alongside a rapidly growing organization. Must have outstanding verbal and written communication skills, while being able to prioritize workload, excel in research and creativity, and have exceptional analytical skills. The candidate should be able to work well with others on a team while also being able to work independently on assigned tasks and campaigns. Must be capable of taking on additional responsibilities and growth opportunities. Ability to establish and maintain a positive and professional working relationship with all individuals; listens carefully and understands various points of view.

JOB RESPONSIBILITIES:

Vendor Management

• Initiate and manage purchase orders, ensuring accuracy and correcting discrepancies.
• Facilitate the onboarding of vendors to vendor credentialing to verify insurance coverages for vendor compliance with GSD standards.

Accounting & Financial Management

• Process requests from vendors for invoices, payments, etc, and return phone calls and emails were appropriate.
• The candidate will be involved in GL Posting and R2R Accounting.
• Enter POS and invoices into the real page as requested for the clients of GSD residential.
• Completing the Journal Entries of daily bank receipts.
• Raising the Invoices to customers and applying receipts into Yardi via JEs.
• Manage resolution of all functional problems during the Accounts Receivable process, Accounts Payable Process & GL Accounting, including invoices and receipts.
• Prepare, review, and analyze monthly property financial statements.
• Assisting the manager with special projects as necessary.
• Provide reporting and research of accounting issues as needed.
• Answer resident, client, or property manager's questions regarding statements or ledgers.
• Mark invoices for payment and communicates with the authorized representative of GSD to trigger payment by cheque or by ACH.
• Perform monthly bank account reconciliations with the real page platform to ensure accuracy and transparency in financial transactions.
• Conduct and collect audits to track and manage revenue streams effectively.
• Monitor spending to ensure alignment with the annual budget set by GSD.
• Provide bookkeeping services using QuickBooks Online for GSD.

Utility Bill Monitoring

• Oversee the utility management on the real page, meaning entering utility payments and confirming that they are paid on time. interact with the real page in order to get utility payments running property in the present day and in the future.

Qualifications and Requirements:

• CMA, CPA, CA, USCPA highly preferred
• Strong understanding of advanced accounting principles and general ledgers
• Advanced Excel skills
• A candidate must have sound communication skills and be able to communicate efficiently with US customers on calls
• Must be organized, detail-oriented, and possess strong analytical skills
• Work well under pressure in a high-volume and fast-paced environment

YOU MUST HAVE:

• Comfortable working Pacific timings/PST Timezones
• A minimum of 1-3 years of relevant experience is required
• Ability to communicate clearly and concisely (verbal and written);

TITLE: Management Trainee/ Senior Accountant / Accountant

DEPARTMENT: Accounting Wing

EMPLOYMENT TYPE: Full Time, Permanent.

JOB LOCATION: Working Remotely

INDUSTRY: KPO, Outsourcing/Offshoring

SHIFT TIME: EST/PST - US Timezone

We are seeking a motivated and skilled Technical Trainer to deliver effective training programs on technical subjects to students or employees, ensuring clear understanding and practical skill development. The trainer will design training content, conduct engaging sessions, and evaluate learner progress to enhance technical competency aligned with industry standards.

Job Overview:

We are looking for a Java React Developer to join our development team. The ideal candidate will have experience working with Java (Spring Boot) for backend development and React.js for frontend applications. You will be responsible for building scalable web applications, integrating RESTful APIs, and ensuring a seamless user experience.

Key Responsibilities:

• Develop and maintain web applications using Java (Spring Boot) for backend and React.js for frontend.
• Design and implement RESTful APIs for communication between frontend and backend.
• Optimize applications for speed, scalability, and security.
• Work with databases such as MySQL, PostgreSQL, or MongoDB.
• Write clean, maintainable, and efficient code following best practices.
• Collaborate with cross-functional teams, including designers, product managers, and other developers.
• Perform unit testing, integration testing, and debugging.
• Participate in Agile methodologies like Scrum and Sprint planning.
• Deploy applications using CI/CD pipelines and cloud platforms (AWS, Azure, or Google Cloud).

Required Skills:

• Java & Spring Boot (Core Java, REST APIs, Microservices, JPA, Hibernate).
• React.js (Hooks, Redux, Context API, Functional Components).
• Experience with HTML, CSS, JavaScript, and TypeScript.
• Strong knowledge of RESTful APIs and Web Services.
• Experience with databases like MySQL, PostgreSQL, MongoDB.
• Understanding of JWT/OAuth for authentication.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD).
• Knowledge of Docker and Kubernetes is a plus.
• Experience with unit testing frameworks (JUnit, Jest, Mocha) is a plus.

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

• At least 2.5 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
• Excellent hands-on experience using MySQL or any other SQL Database.
• Good knowledge of MongoDB or any other NoSQL Database.
• Good knowledge of Redis, its data types, and their use cases.
• Experience with graph-based databases like GraphQL and Neo4j.
• Experience developing and deploying REST APIs.
• Good knowledge of Unit Testing and available Test Frameworks.
• Good understanding of advanced JS libraries and frameworks.
• Experience with Web sockets, Service Workers, and Web Push Notifications.
• Familiar with NodeJS profiling tools.
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
• Experience building a large-scale social or location-based app.

This Recruitment is Specially for Physically Handicapped and Female Candidates belongs to a poor family.

At Anarock Tech, we are building a modern technology platform with automated analytics and reporting tools. This offers timely solutions to our real estate clients, while delivering financially favorable and efficient results.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, Anarock is the place for you.

We’re looking for an experienced UX/Product designer to take on the end-to-end design of the web and mobile product suite experience. As a pivotal member the Anarock’s team, this portfolio will support Product Managers and Engineering for a broad set of digital experiences.

You will be responsible for translating business objectives into product concepts by iterating and optimising UI designs while maintaining a consistent and user-friendly experience across mobile and web platforms.

We have 3 key focus areas: Product Design, User Research, and Visual Design.

Key job responsibilities

• Design web and native mobile app experiences that delight our users and help drive the company vision

• Collaboration with the product, engineering, data, marketing, and other teams to ensure a quality end-to-end customer experience
• Create consistent and thoughtful designs that include user flows, interaction designs, information architecture, and more
• Pitch and present designs to stakeholders for sign-off
• Provide accurate specifications for the engineering team
• Create design system to ensure consistent experience across various features
• Participate in design reviews and feedback sessions to help the design team  

Basic Qualifications

• 3+ years of product design experience (Product Based Company) in all phases of the design process: user research, wire-framing, prototyping, visual design, interaction design, and usability
• Experience in complex UX/UI design and end-to-end processes in B2B SaaS and B2C
• Strong understanding of iOS and Android native app patterns
• Strong understanding of visual design basics (color theory, typography, spacing)
• Strong understanding of digital design fundamentals (forms, interaction methods, responsive design etc.)
• Expertise with user-centered design principles
• Deep knowledge of design tools, such as Photoshop, Sketch, Illustrator, Figma,

Skills that will help you build a success story with us

• Experience in working with a cross-functional team of developers, product managers, and
• Communicating and storytelling to present your work and articulate design rationale for efficient design
• Zooming out to product concepts and zooming in to design details while wire- framing, prototyping, and reusing components from a design
• Integrate and manage the ANAROCK brand through a visual design

Experience: 3 - 6 years

Locations: Bangalore or Mumbai or Gurgaon

Quick Glances:

• https://www.anarock.com/aboutus">What to look for at Anarock
• https://www.linkedin.com/company/anarock-technology/">Who are we A glimpse of Anarock Tech, know us better
• https://www.anarock.com/news-and-media">Anarock - Media – Visit our media page

Anarock Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them

• At least 1 &2 Years of experience required.

• Experience with Google Adwords, Social Media Ads is a plus.

• Keyword research analytics

• Experienced in On-page SEO, Off-page SEO and Technical SEO

• Link building and Ranking analysis

• Knowledge of SEO tools and SEO plugins

• Abilities for improving organic Google search results for keyword search ranks.

• Must be able to talk well in English.

• 20% - Design the user flows and mockups basis the product requirements, which would be defined by the founders and shared as inputs by the early users. Key features we are planning to build in the coming months: Forms and Social posting.
• 50% - Design the UI mockups based on the user flows defined above to clearly illustrate the design and functionality of the product. 
• 30% - Create industry and scenario-specific templates that can be readily used by users who are coming on the platform.
• Other short-term responsibilities: Create email and web designs for clients, as part of the product and services business.