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Chief of Staff
B2B Startup
Chief of Staff

Chief of Staff at B2B Startup · Bengaluru (Bangalore) · 2 - 6 years · ₹10L - ₹12L / yr · Posted 13 Oct 2023

Qrata's logo

Chief of Staff

at B2B Startup

Agency job
via Qrata
2 - 6 yrs
₹10L - ₹12L / yr
Bengaluru (Bangalore)
Skills
Project Management
Program Management

Job Summary:

The Chief of Staff is a versatile and dynamic role, responsible for providing comprehensive support across various functions including Marketing, Human Resources, Business Operations, and Market Research. This position demands a multi-faceted individual who can seamlessly transition between different responsibilities, contributing to the overall success and growth of the organization.


Key Responsibilities:


Marketing: Assist in the development and execution of marketing strategies and campaigns. Conduct market research to identify trends, customer preferences, and competitive intelligence. Collaborate with the marketing team to create content, manage social media, and optimize online presence.


HumanResources: Support HR initiatives including recruitment, onboarding, and performance management. Oversee HR administrative tasks, ensuring compliance with policies and procedures. Assist in employee engagement and development programs


Business Operations: Streamline and improve operational processes for increased efficiency and productivity. Assist in budgeting, financial analysis, and reporting to drive informed decision-making. Monitor key performance indicators (KPIs) and provide insights for business improvement


Market Research: Conduct thorough market research to identify emerging opportunities and potential risks. Analyze industry trends, customer behavior, and competitive landscapes to inform business strategies. Generate reports and insights to support strategic decision-making.


Project Management: Lead and coordinate cross-functional projects, ensuring timely and successful delivery. Allocate resources, set milestones, and track progress to achieve project objectives. Provide regular updates to the executive team on project status and outcomes.


Communication and Liaison: Serve as a key liaison between the executive team and internal/external stakeholders. Draft and review communications, presentations, and reports on behalf of the executive. Foster effective communication channels within the organization


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Shubham Vishwakarma

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Job Title: Chief of Staff (AI & Data-Driven Strategy) 

Company: StarApps Studio 

Experience: 4+ years 

Location:Pune (On-site) 


About StarApps Studio 

StarApps Studio is a fast-growing Shopify app development company building high-impact ecommerce SaaS products for global merchants. We operate in a high-ownership, fast-execution environment where data, clarity, and speed matter.


Role Overview 

We are looking for a highly analytical and operational Chief of Staff to serve as the right-hand strategic partner to our founders and leadership team. This role is a force multiplier—you will drive executive execution, improve high-level decision-making, and lead strategic initiatives across the company. This requires strong analytical thinking, AI fluency, and the operational rigor to turn visionary ideas into measurable results.


Key Responsibilities

  • Executive Strategy & Alignment: Act as a strategic partner to founders by managing business priorities and driving key organizational deliverables.
  • Cross-Functional Leadership: Own the execution of high-impact cross-functional initiatives across Product, Growth, Support, and Operations.
  • Business Intelligence: Build dashboards, trackers, and comprehensive reports to empower data-backed leadership decision-making.
  • AI & Operational Excellence: Leverage AI tools (ChatGPT, automation, analytics) to aggressively optimize workflows and scale internal productivity.
  • Operating Rhythm: Drive the cadence of leadership by preparing strategic meeting agendas, synthesizing notes, and ensuring relentless closure on action items.
  • Market & Product Strategy: Conduct deep-dive market, competitor, and product research within the Shopify and SaaS ecosystem to inform strategic direction.
  • Stakeholder Management: Drive seamless communication and alignment between internal teams and external partners.
  • Trusted Advisor: Maintain strict confidentiality and high ownership while handling ambiguous, complex business challenges.

Preferred Qualifications

  • 3+ years of experience as a Chief of Staff, Strategy Consultant, or in a similar strategic role.
  • Strong data-driven mindset with proven experience using Excel/Google Sheets, dashboards, and reporting tools.
  • High proficiency with AI tools like ChatGPT, Notion AI, automation workflows, and prompt-based productivity.
  • Exceptional written and verbal communication skills paired with strong stakeholder management abilities.
  • Proven ability to operate in a fast-paced startup environment, taking high ownership of outcomes.
  • Elite organizational skills, sharp attention to detail, and the ability to multitask seamlessly across competing priorities.
  • Experience in ecommerce, SaaS, the Shopify ecosystem, or tech startups is a strong advantage.
  • Comfortable working directly with founders and independently solving ambiguous, unstructured problems.


What We Offer

  • Direct exposure to startup leadership and strategic decision-making.
  • A high-impact role with a significant ownership and growth trajectory.
  • The opportunity to work at the cutting-edge intersection of AI, ecommerce, and product execution.
  • Competitive compensation with performance-driven growth opportunities.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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