Chief of Staff

• Strong Recruiter Profile
• Mandatory (Experience) - Minimum 2+ YOE in both Tech and Non-Tech Recruitment for a Tech Product Company
• Mandatory (Skills) - Must have Hands-On experience in Outbound Sourcing via LinkedIn
• Mandatory (Company) - Good / Well-Known / Well-Funded Product Startup only (No MNCs, Only India-focused Startups)
• Mandatory (Education) - Bachelors / Masters from a Good / Well Known College or University (Strong Pedigree is required)

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.

Learn more at www.shipthis.co

JOB DESCRIPTION

Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

• Take ownership of customer issues reported and see problems through to resolution
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
• Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
• Provide prompt and accurate feedback to customers
• Ensure proper recording and closure of all issues
• Prepare accurate and timely reports
• Document knowledge in the form of knowledge base tech notes and articles
• Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

• Must be flexible to work the Rotational shifts.
• Excellent client-facing skills
• Excellent written and verbal communication skills
• Deep knowledge of the product that the technician is supporting.
• Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

• Who is Immediate Joining
• Female candidates returning to work after a career break are strongly encouraged to apply
• Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

We are looking for an SEO Specialist with a minimum of 1 year experience to join our Digital Marketing Team. 

We expect the candidate to be self-driven to find new initiatives for driving SEO growth of our clients.

Key Responsibilities & Expectations:

a) Conduct Keyword Research and SEO Audits to identify opportunities for website optimization

b) Optimize On-Page SEO Elements (Meta Tags, Headings, Internal Linking, etc.)

c) Expertise in Link Building efforts to improve Domain Authority (DA)

d) Expertise in using Google Analytics + Search Console + SEMRUSH for Website SEO Data Analysis

e) Staying updated with SEO Best Practices and Algorithm updates

f) Writing SEO-friendly Blogs

Required Skills & Qualifications:

a) Min. 1 Year of experience in an SEO role

b) Strong understanding of SEO Fundamentals (on-page, off-page, and technical)

c) Must possess strong English language proficiency, both written and spoken

We are currently hiring for multiple Talent Acquisition Partner positions for our team at www.qrata.co, Qrata is a talent startup that helps scale funded startups globally, we work with most of the top VCs in India as well as help build remote engineering teams for US/Europe-based startups. We will be launching our talent product to analyze talent using machine learning to help our customers find the right fit.

Responsibilities

• Build an effective candidate pipeline through Inbound/Outbound sourcing channels with minimal dependency
• Source and recruit candidates by using databases, social media, and hiring portals (Naukri, IIM Jobs, LinkedIn etc.) and other creative sources
• Plan and execute candidate engagement activities, including owning the candidate experience from start to finish, pre-onboarding engagement, and post-joining engagement.
• Keep track of employee growth and the company's atmosphere and culture to ensure that it remains pleasant and productive.
• Research, mapping, company analysis, pitching, understanding the startup ecosystem, having intelligent discussions with talent and founders, preparing talent for interviews, and following up with talent are all things which need to be handled.
• Drive outcomes with zeal, think and act fast, and function long-term and in the best interests of the organization.

What are we Looking for

• Ability to work with a wide range of clients, including senior level business leaders and seasoned professional candidates within the engineering organization; proficient in using data to guide decisions and change
• Recognize how to recruit and keep the best brains from all walks of life while harnessing the potential of a diverse workforce.
• Ability to mix the position of strategic talent adviser with a sense of urgency while also managing and achieving outcomes in a fast-paced, expanding environment
• Proven track record of developing talent pipelines and sourcing
• Continuously developing talent pipelines and identifying suitable individuals is a plus.
• A thorough grasp of and application of recruitment metrics to guide decision-making is highly recommended.
• Ability to talk intelligently about the firm and respond to any technical inquiries posed by a prospective recruit
• 3 plus years of experience

Star Points if you have

• Startup Experience
• Effective client contact abilities at all levels
• Interpersonal skills and the capacity to interact effectively in a professional setting
• Consistent with our beliefs and values
• Initiative/leadership experience in projects or events
• Solid understanding of LinkedIn, Naukri, IIM platforms.

FullStack Developer( Angular + Node) | Location: Remote

Key Responsibilities:

1) The incumbent will be responsible for

building microservices based on a leading

NodeJS API framework while also

contributing to a large open source

community where your work will be seen

and used by thousands of developers.

2) You will work with the tech team

council that is composed of senior

architects to work on technical definitions

of new microservices and will mentor junior

developers that integrate these services

into client projects.

3) Coding complex modules

4) Building a knowledge base of the latest

programming trends, best practices, and

methodologies

5) Customizations to existing open source or

custom built applications

6) Code review and enforcing best practices

Improve Application architecture

7)Constantly improve his/her own skill set

8) Impeccable written and verbal communication

skills with the ability to present, explain and

defend design concepts in team and stakeholder

meetings.

9) Experience representing work to a broader

product team and other leaders, clearly and

succinctly articulating the goals and concepts

10) Knowledge of Typescript and Loopback.io would

be an added advantage

Qualification:

1) B.Tech/ BCA/ MCA or M.Tech

2) Relevant Experience should be 3-6 years.

3) Experience in Javascript frameworks (Node.js,

Angular.js/Reactjs)

4) Node ( at least 2 years is mandatory with Angular)

Personal characteristics:

• Strong portfolio and excellent attitude
• Delivery oriented and able to work under strict deadlines.
• Ability to drive the project with the team
• Problem-solving and innovation skills are a must
• Detail oriented and ability to organize
• Must be self-confident to work in a team and individually
• Strong communication skills

• A minimum of 3 years experience as a Technical Lead in Java., Strong experience in design and implementation of high performing and highly scalable websites/applications
• Strong experience in Spring MVC framework and experience in design patterns, unit testing etc..
• Strong experience in AWS services such as EC2, Lambda, S3, ECS, API Gateway and using tools such as Terraform, Ansible
• Strong experience in Endeca, ATG and BCC, Solr, any Headless CMS
• Considerable experience in databases such as SQL Server/Mongo DB is an added advantage
• Good experience in JavaScript frameworks such as Angular/React/VueJS is an added advantage
• Experience in Adobe AEM is an added advantage
• Creative problem-solving skills and ability to effectively communicate and translate feedback, needs and solutions
• Excellent verbal and written communication skills required

• Provide strategic thinking and leadership pertaining in cloud technologies and building scalable websites
• Provide technical leadership and guidance internally to the team and externally to management
• Communicate effectively across all levels of the organization
• Collaborate within and across teams with strong teamwork orientation
• Help maintain a culture of high quality
• Showcasing excellent work ethic and strong sense of ownership of end result
• Understand the structured software development methodologies including design, development and testing in an Agile environment
• Follow all security practices and identify areas and processes where performance and scalability can be improved
• Make and justify recommendations for improvement., Participate in development of solutions in cases of new technology direction and/or proof of concepts
• Should translate business needs into technical solutions with Strong analytical, conceptual and technical skills
• Support the evaluation, selection, design, development and maintenance of the platforms.

Why Square Yards

➢ Multinational company (Global Approach)

➢ Performance & Salary review.

➢ Attractive incentives & mobility across regions (global)

➢ Fast track growth.

➢ Good Incentives

➢ Fastest Growing Cross Border Real Estate Platform

➢ Diversified role

➢ Multiple International Scope through Internal Job promotions

Job Responsibilities:

➢ Call to arrange meetings with potential customers to generate new business

➢ Evaluate customers skills, needs and build productive long lasting relationships

➢ Negotiate the terms of an agreement and close deals

➢ Challenge any objections with a view to getting the customer to buy Business/Revenue generation

➢ Meet personal and team sales targets,

➢ Generate or follow through sales leads

Skills:

➢ Strong communication, negotiation and interpersonal skills

➢ Self-motivated and driven

Desired Candidate Profile

➢ An emphatic communicator with pleasant personality.

➢ Self-driven, well groomed, results-oriented professional with a positive outlook.

➢ Structured and process oriented.

➢ Zeal for multitasking.

➢ Comprehensive towards Facts and Figures.

What we offer:

In addition to an outstanding work environment with rapid advancement potential, you will enjoy exceptional compensation and benefits, including:

▪ Competitive base salary plus Incentives.

▪ A great work culture (Life at Square Yards)

Employment Type

Full-time