Program Manager

at Telecom Domain

Agency job
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Mumbai, Pune, Chennai, Bengaluru (Bangalore)
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10 - 15 yrs
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₹10L - ₹15L / yr
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Full time
Skills
Program Management
Platform as a Service (PaaS)
Voice processing
Unified communications
Agile/Scrum
Agile management
UCCA
  • This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
  • Preferred Domain- Telecom
  • Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
  • Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
  • create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
  • Work closely with Marketing Team for proposal preparation,Business case development
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