Director - Solutions

Who is this for

If solving business challenges drives you. This is the place to be. Fornax is a team of cross-functional individuals who solve critial business challenges using core concept of analytics, critial thinking.

We are seeking a skilled Business Analyst who has worked with a D2C/E-commerce brand in India. The ideal candidate will possess a strong blend of functional and technical expertise, particularly in Google Analytics, Google Ads, Facebook Ads, Amazon Ads. Good understanding of the entire D2C / E-Commerce marketing value chain.

Key Responsibilities:

• Analyze and interpret e-commerce data to identify trends, opportunities, and areas for improvement.
• Design creative data solutions by understanding the D2C /DTC value chain. 
• Analyse business needs of stakeholders and customers.
• Collaborte with internal and external teams to determine the project scope and vision
• Gather Customer requirements via workshop questionnaires, surveys, site visit, Workflow storyboards, use cases and scenario mappings.
• Study and create detailed comparisions solution architectures for deployment.
• Monitor and control the execution of the project
• Conduct and monitor extensive customer research done on brands.
• Translate Business Requirements into functional requirements
• Create process models, BPMN diagrams to provide end to visbility of the solution to Business and dev teams.
• Communicate progress, issues, development to client teams. verbally or through written documentation.
• Create extensive project scope documentations to keep project and client teams on the same page.
• Develop and improve existing templates for capturing customer requirements.

Key Skills 

• Exceptional Analytical and Problem-Solving Abilities: Demonstrated excellence in analytical reasoning, including a keen ability to analyze complex situations and data, leading to creative solutions and successful problem resolution.
• Great Overround understanding of E-commerce and D2C sector in India. Prior experience in working with a D2C brand or directly working on agency end with D2C brand
• Bachelor’s degree in Analytics, Statistics, Computer Science, Engineering, or a related field.
• Minimum of 3 years of experience in analytics, data science, or a related consulting role.
• Proficient in data analysis tools and programming languages such as SQL, Python, R, or SAS.
• Strong problem-solving skills and the ability to work with complex datasets.
• Excellent communication and interpersonal skills to effectively convey insights to non-technical stakeholders.
• Experience in managing projects and leading teams is highly advantageous.

• Experience in Solutioning IT Services solutions in multi-service areas: Infrastructure Services, Applications Development, Applications Maintenance, Business Process Outsourcing
• Deep experience in three key functional areas: Technical Solutioning, Competitive Analysis, Pricing & Analysis
• 8+ years’ experience in these three functional areas.
• Demonstrated track record of winning deals.
• Knowledge of IT Services vendors in the competitive landscape, with a deep knowledge of 1-2 vendors Solutioning and go to market approach.
• Exceptional data analysis and creative problem-solving skills.
• Self-motivated and entrepreneurial.
• Ability to learn new skills quickly.
• Ability to communicate at the Executive level.
• Deep MS Excel skills.
• BS and/or MS in computer science or equivalent experience.

In-depth knowledge and hands-on experience with all of the AWS services and other similar cloud  services

Strong knowledge of core architectural concepts including distributed computing , scalability,  availability, and performance to recommend the best backend solutions for our products

Preferred AWS Certifications:

• AWS Solutions Architect Professional/Associate AWS DevOps Engineer Professional
• AWS SysOps Administrator - Associate AWS Developer Associate

Key Skills

• ITCAN is looking for an AWS Solution Architect who will be responsible for development of scalable, optimized, and reliable backend solutions using AWS services for all our products. You will ensure that our products consume AWS services in the mast effective methods. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities:

• Analyse requirements and devise innovative, efficient, and cost-effective architecture using AWS components and services that ensure scalability, availability and high- performance.
• Develop automation and deployment utilities using Ruby, Bash and Shell scripting and implementing
• CI/CD pipelines using Jenkins, Code Deploy, Git, Code Pipeline, Code Commit etc. To ensure seamless  deployment with no downtime.
• Redesign architectures end Lo-end seamlessly by working through major software upgrades such as Apache.
• Ensure an always-running network with the ability to set up redundant DNS systems with failover capabilities.
• Ensure the AWS services consumed are aligned with best practices to ensure higher availability and security along with optimal cost utilization.
• Using AWS-managed services, implement ELK systems end-to-end.

• Consolidating daily reporting from different advertiser dashboards
• Monitoring discrepancy between advertiser and publisher numbers
• Maintaining month-end consolidated reports for Publishers and Advertisers
• Perform ad trafficking, ensuring accurate implementation of creative assets, tracking codes, and targeting specifications.
• Monitor campaign performance, analyze data, and provide actionable insights to improve campaign effectiveness and optimize ROI.
• Collaborate with cross-functional teams to ensure campaigns are executed according to client objectives and deadlines.
• Stay up-to-date with industry trends, ad tech developments, and best practices to enhance campaign strategies.

•   10+ years of work experience in IT with 5+ years in software development or application architecture and 3+ years in solutions architecture

•   Thorough understanding of cloud native architectures, microservice architecture design patterns, containers, container orchestration, DevOps practices and security

•   Professional experience in software engineering and architecture design

•   Proven experience developing well architected AWS cloud infrastructure and solutions

•   Experience in providing technical leadership and mentoring

•   In-depth understanding of current security best practices

•   Understand business analysis techniques and processes

•   3+ years of programming experience with JavaScript and/or TypeScript

•   Strong understanding of object-oriented programming

• Thoroughly understanding the data processing pipeline and troubleshooting/problem-solving the technical team
• Acting as SPOC for client communications across the portfolio of projects undertaken by the organization
• Contributing to different aspects of organizational growth– team building, process building, strategy and business development

Desired Candidate Profile

• Post-graduate degree in relevant subjects such as Economics/ Engineering/ Quantitative Social Sciences/ Management etc
• At least 5 years of relevant work experience
• Vast experience in managing multiple client projects
• Strong data/quantitative analysis skills are a must
• Prior experience working in data analytics teams
• Credible experience of data platforms & languages in the past    

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

The senior product manager will own end-to-end delivery of Synapisca’s AI based radiology products including defining scope, creating wireframes, creating execution plan, product launch, feedback incorporation and iterations. In this role you would not only get to flex your skills but also learn to thrive in a fast-paced start-up environment with a high degree of autonomy. This cross-functional leadership position requires you to work closely with the Engineering, Design, Category Management and Marketing teams to bring new products to life.

Being comfortable in the chaos of a fast-paced environment, dealing with ambiguity, a penchant for innovation, an innate ability to get into details and drive execution excellence is essential to success in this profile.The candidate must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.

Primary Responsibilities

• Building and executing new initiatives and roadmaps for retention and increasing customer lifetime value.
• Understand the healthcare market, customers and build business cases for new product opportunities.
• Listen to the users on a regular basis and figure out the opportunities to solve their problems.
• Manage product lifecycle from ideation to launch and beyond which would include liaising with multiple stake-holders.
• Work closely with partners and clients from 4 continents to localize the product builds as per their need and ensure adoption of the new features.
• Use data, creativity, and experimentation to constantly improve the product experience
• Plan product reviews with engineering teams and reviews with leadership. 
• Work on product roadmap, backlog, and deliverables. 
• Create and socialize artifacts that clearly communicate requirements including BRDs, user flows, and prototypes.  
• Formulate hypotheses and quickly validate with prototypes, user feedback, and experimentation.  
• Work with customers, support, and engineering teams to handle and resolve any critical customer issues that arise.

Requirements

• 5+ years in software product management with a consistent record of timely and quality delivery of software products
• Experience in one or more of the following is a plus: SaaS, HealthTech, Enterprise products etc.
• High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
• Ability to juggle several initiatives and shift priorities as needed
• Exceptional communication skills (verbal and written communication) with a knack for storytelling
• Data Driven with proficiency on data querying and analysis.
• Experience with tools like SQL, Excel, Tableau, Qlikview etc. is preferred
• Have prior experience in the development team and understand how modern development frameworks function.
• Passionate about translating customer needs to usable design and process flows for growth levers and optimization.
• Have Good understanding of funnels, agile & sprints, and wireframes.
• Have the attitude to be comfortable with ambiguity and have the skill to transform broad ideas into action plans and display Empathy towards users and also your colleagues.
• Understand how the application functions and the technicalities around it.
• Have familiarity with tools like Google data studio, Firebase, Google Analytics, Product Analytics tools, Sketch and Figma.
• Love analytics and very frequent experimentation