Director - Solutions

🏢 About MyOperator

MyOperator is a Business AI Operator helping 12,000+ brands (Amazon, Domino’s, Apollo, Razorpay) manage WhatsApp, Calls, and AI chat & voice bots through one no-code platform.

🎯 Role Overview

We’re looking for a Senior Manager – HR Operations to own HR Ops end-to-end (excluding Talent Acquisition). This role enables leadership to focus on growth by running HR systems, processes, and compliance smoothly at scale.

🧠 Key Responsibilities

• Own end-to-end HR Operations
• Manage employee lifecycle: onboarding → payroll → exits
• Handle payroll, compliance, and vendor coordination
• Own HR tech stack (Zoho People, Payroll, Sign, workflows)
• Manage HR data, audits, and reporting
• Lead a small HR Ops team and act as the ops SPOC

⚙️ What We’re Looking For

• 6–10 years in HR Operations (startup / SaaS preferred)
• Hands-on with payroll, compliance, audits
• Strong experience running HR ops independently
• Tech-savvy; Zoho experience is a plus
• High ownership, low-ego, execution-first mindset

🌱 Why Join Us

• Real ownership and decision-making power
• Direct exposure to founders and leadership
• Tech-first HR environment (no Excel chaos)
• Opportunity to scale HR systems in a fast-growing SaaS company

We are seeking an experienced Technical Delivery lead with expertise in healthcare technology to lead and manage EMR, EHR, FHIR, and interoperability projects. The ideal candidate will have a strong background in Fullstack /MERN stack development, and healthcare data standards. This role requires leadership in solution delivery, stakeholder management, team collaboration, and agile project Responsibilities : Project Delivery & Execution

 Oversee end-to-end delivery of EMR, EHR, FHIR, and healthcare interoperability solutions.

 Ensure adherence to healthcare compliance standards (HIPAA, HL7, FHIR, USCDI, etc.).

 Drive agile methodologies (Scrum/Kanban) for project Leadership :

 Lead teams in Fullstack / MERN development.

 Provide guidance on FHIR, HL7, EL7, and interoperability standards.

 Project Planning and Execution: Create and manage detailed project plans, including scope, objectives, timelines, resources, and budgets, to ensure successful delivery of healthcare projects.

 Stakeholder Collaboration: Engage with healthcare professionals, administrators, IT teams, and external vendors to define project requirements, ensure alignment, and maintain stakeholder satisfaction.

 Team Leadership: Lead cross-functional teams, delegating tasks, resolving conflicts, and fostering collaboration to meet project milestones.

 Architect and implement scalable, secure, and compliant healthcare & Client Management :

 Collaborate with healthcare providers, payers, and regulatory bodies.

 Translate business needs into technical requirements and solutions.

 Ensure smooth communication between technical teams and business Management & Mentoring :

 Manage a cross-functional team of developers, architects, and QA engineers.

 Provide mentorship and training on EMR/EHR systems, APIs, and cloud & Continuous Improvement :

 Keep up with the latest healthcare IT trends, FHIR updates, and interoperability advancements.

 Drive best practices in CI/CD, microservices, and API Skills & Qualifications :

 10+ years of experience in software development and Technical project management.

 Deliver projects deliverables from inception to delivery on time and meet all project requirements

 Work with stakeholders to set timelines, communicate program statuses, set recurring meetings, and identify/address potential setbacks

 Able to use JIRA to plan and track project development and timelines

 Work with department heads and other team leaders to ensure project objectives are met

 Work closely with our Product and Engineering teams to communicate customer feedback and drive product improvements

 Strong expertise in EMR, EHR, FHIR, HL7, interoperability standards.

 Hands-on experience in MERN Stack software development

 Knowledge of FHIR-based data exchange, SMART on FHIR, and USCDI.

 Experience with authentication protocols (OAuth2, JWT, SAML, OpenID Connect).

 Proficiency in agile project management (Scrum, SAFe, Kanban).

 Strong leadership, problem-solving, and communication Qualifications :

 Experience with FHIR servers like Azure API for FHIR, HAPI FHIR.

 Exposure to AI/ML in healthcare, predictive analytics, and data interoperability.

 PMP, SAFe, or Agile certification is a plus.

Planning, scheduling & coordinating appointments & meetings, providing

reminders, maintaining & updating diary of daily commitments & weekly

calendar on a proactive basis.

 Interacting with & rendering assistance to select HNI & VIP customers,

coordinating certain critical Outdoor Catering & Party Orders, VIP

reservations, etc.

 Receiving calls, taking messages, screening & prioritizing calls & mails.

 Taking down dictations & appropriately drafting data points &

correspondences, proactively responding to queries received through

calls/mails based on feedback & preferences conveyed by the Managing

Director.

 Preparing, editing & compiling agendas, minutes, correspondences &

presentations.

 Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

 Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of

the Managing Director & other senior executives, coordinating with outstation

visitors & proactively looking after their boarding & lodging arrangements,

based on preferences conveyed by the Managing Director.

 Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

 Proactively observing & recording various discussions/conversations

undertaken by the Managing Director from time to time & accordingly, framing

action plans.

 Managing communication pertaining to projects, new launches as well as

other such expansion & diversification undertakings that directly come under

the purview of the Managing Director.

 Imparting induction & training to select employees hired for functions that are

directly or indirectly associated to those of the Managing Director’s office.

 Coordinating with outstations suppliers & vendors (China, Italy, etc.)

quotations, purchase orders, purchase/ delivery payments.

 Responding to various inquiries - internal as well as external, acting as a

point of contact between the Managing Director & other employees, tracking

the work plan allocated to certain employees by the Managing Director &

monitoring timelines with regard to the same.

 Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

 Negotiating with various suppliers, vendors & contractors, receiving

competitive quotations, making comparisons, making purchases of materials

& supplies based on feedback received from the Managing Director.

 Spearheading all coordination pertaining to maintenance, upkeep & repair of

corporate as well as outlet & store infrastructure (on a case to case basis), as

per directions & preferences issued by the Managing Director from time to

time.

 Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

 Proactively observing & recording various discussions/conversations

undertaken by the Managing Director from time to time & accordingly, framing

action plans.

Note: It’s Special Requirement for EA a part from Corporate Office Policy.

 EA has to work for 09 hours in a day according to the assigned shift.

 C/off will be availed in case EA has worked on his/her week off for the said

week. It should avail within thirty days and it should not be clubbed with

weekly off.

 EA will get only one weekly off once in a week, it may be any one day in a

week (Monday to Sunday).

 Management has reserved all the rights to take decision time to time if

required.

Roles and Responsibilities

• Utilize LinkedIn to identify and establish relationships with potential clients by conducting research and outreach activities.

• Develop a compelling company profile and deliver it to prospective clients in an engaging manner to generate interest and foster meaningful connections.

• Facilitate virtual meetings between clients and the manager to promote effective communication.

• Coordinate in-person meetings with clients as necessary to foster a stronger relationship and facilitate successful collaboration.

• Consistently follow up with clients to increase the likelihood of conversion and ensure their satisfaction with the company's products or services.

• Cultivate meaningful relationships with potential clients through effective communication and engagement.

• Establish ongoing communication with current clients to maintain strong relationships and ensure their continued satisfaction with the company's offerings.

Skills Required

• The ability to effectively communicate and persuade potential clients to purchase the company's products or services.

• Building strong relationships with clients and maintaining regular communication to retain their business.

• Negotiate and close deals effectively with clients and other stakeholders.

• Demonstrate strong active listening skills to gain a deep understanding of client’s needs, challenges, and goals, and develop customized solutions.

• Collaborate with colleagues in other departments to align sales efforts with the company's overall strategy and objectives.

• Employ strategic thinking to design and implement sales plans that are aligned with the company's goals and achieve business objectives in a competitive marketplace.

PYTHON, SQL, TensorFlow, NumPy, SciPy, Pandas

• Determine the appropriate approach for new software assignments
• Provide solutions to overcome complex problems using the latest technologies
• Developing high-quality and detailed designs, Identify, prioritize and execute tasks in the software development life cycle
• Proactively communicate with the client to get things done within the deadline.
• Develop tools and applications by producing clean, efficient code.
• Automate tasks through appropriate tools and scripting
• Provide high-level maintenance and update of an existing applications to improve functionality and process flow
• Oversee the maintenance of technical documentation of applications as architecture, code, and procedures

• 3+ Experience with RPA software (UiPath) (ONLY/MANDATORY)
• Experience in programming .NET (C# or VB), Java + Node.JS-based programming
• UiPath RPA Implementations and Working Knowledge: Studio, BOTs, Orchestrators, RE Framework and Three E2E Implementations as a Core RPA Developer.
• Skill with scripting languages such as VBA/VBS, Python, NodeJS and JavaScript
• Proficiency with Microsoft Power Platform, SQL and NoSQL database experiences
• Orchestrator configuration and component usage knowledge
• hands on experience of orchestrator queue and load distribution
• Proficiency with JIRA, Jenkins, Github, Artifactory and CI/CD development
• Excellent analytical and problem-solving skills, including business process expertise
• Experience developing design documents for automation processes

We are hiring for Dot Net Developer.

Job location-Andheri Seepz (Mumbai)

Key Responsibilities :             

• Developing the web based software using computer programming languages such as ASP.net, C#, MVC, Angular JS etc.
• Performing extensive software testing and stringent quality checks as per the QC guidelines to ensure an error free as well as optimum final product to the user.
• Creating and maintaining the http://asp.net/">ASP.NETbased websites and their web applications as per the initial guidelines of the client.
• Making changes to existing web applications according to the feedback received from the end users or clients. In some cases, changes are also made in order to update the application’s compatibility with the latest operating systems.
• Testing the applications and websites on different web browsers to ensure a standard user experience for the clients across all platforms.
• Analyze system requirements and prioritize tasks.
• Write clean, testable code using .NET programming languages
• Develop technical specifications and architecture
• Test and debug various .NET applications
• Review and refactor code
• Deploy fully functional applications
• Upgrade existing programs