Director - Solutions

Role Overview

Senior Business Analyst responsible for

bridging business and technical teams, owning requirements and delivery

outcomes, and operating independently with minimal supervision. The role

requires flexibility to support Product Owner or Project Manager responsibilities

when needed and the ability to work effectively across different domains and

business contexts.

Key Responsibilities

Lead requirement discovery

through workshops, interviews, and analysis.

Translate business needs into

clear specifications, features, and acceptance criteria suited to AI-assisted

delivery, while using epics and user stories when that level of detail is

required.

Own and continuously refine the

product backlog in collaboration with Product Owners and delivery teams.

Support iterative delivery

using Agile practices, including Scrum and Kanban, with continuous refinement,

build, validation, and deployment.

Analyze current and

target-state processes, identify gaps, and recommend practical improvements.

Manage stakeholder

communication and alignment across business, product, engineering, and quality

assurance teams.

Define test scenarios, support

User Acceptance Testing (UAT), and maintain traceability from business

requirements through delivery.

Work closely with development

and QA teams to clarify requirements and ensure that delivered solutions meet

the intended business outcome.

Must-Have Skills and Experience

8-10 years of experience in

business analysis within software or IT delivery environments.

Strong experience in

requirements discovery, analysis, and documentation.

Ability to define

specifications and features with clear, testable acceptance criteria.

Experience working with epics,

user stories, use cases, and product backlogs.

Strong stakeholder management,

facilitation, communication, and presentation skills.

Hands-on experience with Agile

delivery, including Scrum and Kanban.

Experience with API

integrations or API-driven applications.

Prompt engineering skills to

effectively use AI tools for discovery, documentation, analysis, and

collaboration.

Experience planning and

supporting test scenarios and UAT.

Strong analytical,

problem-solving, and process-improvement skills.

Good to Have

Working knowledge of SQL for

data validation and analysis.

Experience with analytics or

business intelligence tools such as Power BI or Tableau.

Familiarity with cloud

platforms such as Microsoft Azure, AWS, or Google Cloud.

Experience evaluating

AI-enabled features or collaborating with AI, data, product, and engineering

teams.

Exposure to process modelling

techniques such as BPMN.

Education

Bachelor's degree in

Engineering, Computer Science, or a related field, or equivalent

qualification.

Preferred Certifications

Certified ScrumMaster (CSM) or

an equivalent Scrum certification.

Certified Business Analysis

Professional (CBAP), Certification of Capability in Business Analysis (CCBA),

or PMI Professional in Business Analysis (PMI-PBA).

Working Style and Mindset

Operates with strong ownership

and independence, driving outcomes with minimal supervision.

Brings a consulting and product

mindset and focuses on solving business problems rather than only documenting

requests.

Can flex into Product Owner or

Project Manager responsibilities when needed.

Adapts quickly across domains,

stakeholders, and delivery contexts.

Demonstrates a practical, proactive, and

delivery-focused approach.

Role overview

Antier Solutions is hiring a Business & Solutions Consultant to lead discovery, solution design and delivery alignment for a large enterprise client.

The role is domain agnostic: we want a structured problem-solver who can step into any industry, learn it fast and turn business goals into technology solutions our engineering teams can build.

Item Detail

1. Position                                       Business & Solutions Consultant
2. Engagement                               Enterprise client account (client-facing)
3. Reports to                                    Delivery Head / Practice Lead
4. Experience                                  6–12 years in consulting or digital transformation
5. Preferred background                Big 4 or equivalent top-tier consulting firm
6. Location                                       Mohali / Chandigarh (hybrid; client travel as needed)

Key responsibilities

Client engagement and discovery

• Act as the trusted advisor to client senior stakeholders (CXO, VP, Director level).

• Run discovery workshops, stakeholder interviews and process walkthroughs to capture business goals, pain points and constraints.

• Quickly build working knowledge of the client's industry, operating model, regulations and competitors.

Business analysis and solution design

• Convert business needs into business requirement documents, functional specifications, user stories and acceptance criteria.

• Map as-is and to-be processes, run gap and fit-gap analysis, and define the target operating model where needed.

• Work with architects and engineering leads to shape technically feasible solutions across web, mobile, cloud, data and AI platforms.

• Build business cases, ROI and cost-benefit models, and solution roadmaps with clear phasing.

Delivery and governance

• Own scope, requirements traceability and change control; keep business and technology teams aligned through the delivery cycle.

• Support sprint planning, backlog prioritisation, UAT and go-live readiness.

• Track risks, dependencies and assumptions; escalate early with a recommended mitigation.

• Prepare steering committee decks, status reports and executive summaries.

Pre-sales and growth

• Support proposals, RFP/RFI responses, solution presentations and estimates with the Business Development team.

• Identify upsell and expansion opportunities within the client account.

• Join client and prospect meetings with the sales team as the business and solution expert, and lead technical-business discovery calls to qualify opportunities.

• Translate client needs into compelling solution narratives, demos, proof-of-concept scopes and value propositions that differentiate Antier.

• Prepare effort estimates, commercial models, pricing inputs and delivery plans with delivery and finance teams.

• Co-own large proposals and enterprise deal pursuits: win themes, executive presentations and defense of the solution during client negotiations.

• Build reusable sales assets such as case studies, capability decks, solution accelerators and industry point-of-view papers.

• Use consulting networks and industry knowledge to open doors, support lead generation and strengthen relationships with enterprise decision makers.

• Provide market and competitor insights to the leadership team to sharpen go-to-market strategy and positioning.

• Support a smooth handover from sale to delivery so that commitments made in pre-sales are executed.

Required qualifications and experience

• Bachelor's degree in engineering, business or a related field; MBA or equivalent postgraduate degree from a reputed institute preferred.

• 6–12 years of experience in management or technology consulting, with at least 3 years at a Big 4 firm (Deloitte, EY, KPMG, PwC) or a comparable firm such as Accenture, McKinsey, BCG or Bain.

• Proven record on client-facing engagements for large enterprises across more than one industry or domain.

• Hands-on experience in requirements gathering, process mapping and solution definition for technology or digital transformation programs.

• Experience working with engineering teams on delivery, in Agile or hybrid models.

• Prior exposure to enterprise platforms, data and analytics, cloud, AI or blockchain programs is a strong plus.

• Demonstrated experience supporting pre-sales or business development: proposals, RFP responses, solution pitches and client presentations that contributed to deal wins.

Skills and competencies

       Area                                                                                                                        What we look for

Structured problem solving                                            Hypothesis-driven thinking, issue trees, MECE analysis, root-cause analysis

Domain agility                                                                  Learns a new industry within weeks and speaks credibly with business owners

Communication                                                               Crisp writing, executive presentations, workshop facilitation, active listening

Stakeholder management                                              Handles senior and conflicting stakeholders; builds trust and drives decisions

Technical fluency                         Understands architecture, APIs, integrations, data flows and cloud basics well enough to challenge and translate  

Analytical tools                            Advanced Excel and PowerPoint; Jira, Confluence, Visio or Lucidchart; working knowledge of Power BI or Tableau

Delivery discipline                                                           Agile and Scrum, backlog management, risk and change management

Ownership                                                                       Works independently on ambiguous problems and takes accountability for outcomes

Good to have, and what we offer

Good to have

• Certifications such as CBAP, PMP, PMI-PBA, CSPO or TOGAF.

• Experience with global clients across the US, UK, Middle East or APAC.

• Exposure to RFP and proposal writing for technology services.

What we offer

• Direct exposure to a large enterprise client and senior decision makers.

• Close collaboration with Antier's architects and engineering teams on AI, blockchain, fintech and enterprise platforms.

• A defined growth path into Principal Consultant or Client Partner roles.

• Competitive compensation aligned to Big 4 experience, with performance-linked rewards.

Role Overview 

The Business Analyst for the CCX Customer Success AI Acceleration workstream partners closely with Engineering, Product Management, and Program teams to translate customer success strategy and AIdriven use cases into clear, actionable requirements that enable scalable delivery. This role sits on the engineering side of the house, acting as a connective layer between business intent, technical execution, and AIenabled platform outcomes. 

The Business Analyst ensures that AI acceleration initiatives across the Customer Success Platform are well‑defined, appropriately prioritized, and traceable from business objectives through system design and delivery. This includes refining problem statements, documenting requirements, supporting backlog readiness, and helping teams move quickly without losing alignment or clarity. 

Requirements 

• Proven experience as a Business Analyst supporting engineering teams, preferably in enterprise, platform, or SaaS environments. 

• Strong ability to translate business needs, customer success objectives, and AI use cases into clear functional and non‑functional requirements. 

• Experience working on AI‑enabled or data‑driven products, including concepts such as automation, recommendations, agentic workflows, or insights powered by analytics. 

• Ability to partner effectively with Engineers, Product Managers, Technical Program Managers, and UX to support backlog refinement and delivery planning. 

• Experience creating and maintaining artifacts such as user stories, acceptance criteria, process flows, data mappings, and dependency documentation. 

• Comfort operating in fast‑paced, iterative delivery environments, supporting AI acceleration efforts where requirements evolve quickly. 

• Strong analytical skills with the ability to identify gaps, risks, dependencies, and edge cases early in the development lifecycle. 

• Clear written and verbal communication skills, with the ability to align technical and non‑technical stakeholders. 

• Familiarity with ServiceNow‑style enterprise platforms, customer success workflows, or complex system integrations is a strong plus. 

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field—or equivalent professional experience. 

Strong Senior Project Manager Profile with enterprise B2B SaaS, client-facing delivery experience

2

Mandatory (Experience 1): Must have 5+ years of project management experience with significant client-facing delivery time (non-negotiable), including experience in a B2B SaaS company serving enterprise customers

3

Mandatory (Experience 2): Must have managed complex enterprise projects end-to-end, from requirement/planning through successful delivery and go-live

4

Mandatory (Experience 3): Must have managed multi-country / multi-region rollouts (preferably North America and/or Europe), coordinating India-based delivery teams with customers/stakeholders in Western markets

5

Mandatory (Experience 4): Must have delivered technically complex / analytics-driven projects (AI/ML, Image Recognition, or Data Analytics)

6

Mandatory (Tech skill): Must have strong working knowledge of SQL, APIs, and Master Data Management (MDM)

7

Mandatory (Experience 5): Must have experience with SOWs, change requests, or RFPs, managing scope, timelines, risks, and dependencies using Waterfall or Agile

8

Mandatory (Ownership): Must be the accountable owner of the engagement — primary client point of contact, owning the project plan and go-live end-to-end — not a hands-on specialist executing the build

9

Mandatory (Skill): Must have strong facilitation, communication, stakeholder-management, and executive-level reporting skills across cross-functional, geographically distributed teams

10

Mandatory (Company): Must currently be working in a B2B SaaS product company.

11

Mandatory (Stability) – Must have a stable tenure record, with recent roles held 2+ years each and no run of consecutive stints under 12 months.

12

Mandatory (Note): CTC is inclusive of variable