Director - Solutions

Company Description

First Connect Worldwide LLC, a licensed freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Role Description

The core sales executive in a freight brokerage company plays a vital role in supporting the sales and logistics operations. This position bridges the gap between account executives, operations, customers, and carrier partners. The coordinator is responsible for managing customer inquiries, assisting with freight quotes, preparing sales documentation, and ensuring smooth coordination of freight movement. The goal is to provide excellent customer service, maintain organized communication, and support the sales team in achieving revenue goals.

Key Responsibilities:

• Support freight brokers and sales executives with day-to-day sales activities.
• Assist with quoting, order entry, and coordinating shipments with carriers and customers.
• Track shipments and provide status updates to customers and internal teams.
• Communicate with carriers to confirm availability, rates, and transit times.
• Prepare documents such as rate confirmations, bills of lading (BOL), and shipment schedules.
• Help generate and maintain reports on sales performance, customer activity, and KPIs.
• Provide high-level customer service and resolve issues or delays proactively.
• Coordinate with accounting for billing and invoice reconciliation related to sales.
• Maintain organized records of quotes, contracts, and shipment history.

Qualifications:

• Bachelor’s degree in business, logistics, or a related field preferred.
• 1–3 years of experience in an ed tech, telesales, logistics transportation, or freight brokerage environment preferred.
• Familiarity with freight types (LTL, FTL, and intermodal) and logistics terms is a plus.

Skills:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy in data entry and documentation.
• Team player with a customer-focused attitude.

• Banking Domain
• Assist the team in building Machine learning/AI/Analytics models on open-source stack using Python and the Azure cloud stack.
• Be part of the internal data science team at fragma data - that provides data science consultation to large organizations such as Banks, e-commerce Cos, Social Media companies etc on their scalable AI/ML needs on the cloud and help build POCs, and develop Production ready solutions.
• Candidates will be provided with opportunities for training and professional certifications on the job in these areas - Azure Machine learning services, Microsoft Customer Insights, Spark, Chatbots, DataBricks, NoSQL databases etc.
• Assist the team in conducting AI demos, talks, and workshops occasionally to large audiences of senior stakeholders in the industry.
• Work on large enterprise scale projects end-to-end, involving domain specific projects across banking, finance, ecommerce, social media etc.
• Keen interest to learn new technologies and latest developments and apply them to projects assigned.

We are seeking experienced Mainframe Z/OS System Programmer/Admin to manage z/OS environments.

Job Title - Mainframe z/OS System Programmer

Experience - 4-8 Years

Location - Bangalore, Chennai, Pune [Hybrid/Remote]

Notice Period - Immediate Joiners Preferred

Job Overview

We seek an experienced Mainframe z/OS System Programmer to manage and support z/OS environments. The role includes system upgrades, performance monitoring, installations, troubleshooting, and expertise in ISV tools, JCL, scripting, and system utilities.

Key Responsibilities

1. Administer and support z/OS mainframe systems.
2. zOS install and upgrade, PTF patch apply
3. ISV tools installation and upgrade
4. Parmlib, Proclib 
5. Perform SMP/E & Non-SMP/E installation of ISV products and manage upgrades (z/OS V2.5/V3.1).
6. Configure and manage JES3/JES2, Sysplex, and related components.
7. Configure and monitor TSO/E, ISPF, and basic scripting in REXX/CLIST.
8. Plan and execute z/OS upgrade and maintenance roadmaps.
9. Monitor system performance using tools like SMF and z/OS Health Checker.
10. Support mainframe storage management (SMS/DFSMS) and backup/recovery processes.
11. Resolve incidents using appropriate tools and perform diagnostics as required.
12. Candidates with prior experience as a z/OS System Programmer, specializing exclusively in z/OS administration, are encouraged to apply.

Preferred Technical Skills

1.     Mainframe zOS Admin

2.     zOS install and upgrade, PTF patch apply

3.     ISV tools installation and upgrade

4.     Parmlib, Proclib 

Note

The candidate must have prior experience working as a z/OS System Programmer with hands-on expertise in managing complex mainframe environments. 

1. Responsible  for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.

1. Responsible for assisting consumers or clients with financial purchases.

1. Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.

1. Provide excellent customer service. 

1. 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.

Key skills:

1. Must Know  English and at least one  south language ( Kannada, Telugu, Tamil, Malayalam, 

1. Effective communication abilities.

1. Computer Literate.

At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.

• 3-7 years of hands on experience in mobile app testing - iOS / Android 
• Mobile automation expertise (iOS, Android) using Appium. 
• Experience having automated in an Agile environment. 
• Experience with issue tracking tool (JIRA) and reporting tools. 
• Experience with source code management and build tools - Git, SVN, Maven, Gradle 
• Experience in using Charles Tool / Fiddler 
• Programming language: Java 
• Automation tool: Selenium, Appium 
• Others: Jira, GIT, Maven, Gradle, Bamboo, TestNG 

• Experience working and automating in REST APIs based WS environment. 
• Strong knowledge on current automation trends. 
• Knowledge of Performance testing on mobile applications. 
• Experience with continuous integration using bamboo/Jenkins

1 to 3 years of experience in digital marketing - Highly conversant with Google Analytics and other similar tools - Basic programming ability(preferably R or Python)

Why FabHotels? Budget hotels is the largest and fastest growing segment of the Indian travel market. Despite attracting billions of dollars in last few years, online penetration in hotel bookings is still sub-20%. Supply of budget hotels is fragmented and lacks any brand of scale. At FabHotels, we’re building a millennial traveler focused budget hotel brand that leverages people, technology and processes in an asset-light, scalable model to deliver delight to consumers and segment-leading returns to asset owners. In ~4 years since inception, we have become larger than many established traditional hotel chains. Currently we have a fast growing network of 550+ hotels and 11,000+ rooms across ~50 cities pan-India.

Who? Founded by Bain & Wharton alumni, Vaibhav Aggarwal & Adarsh Manpuria,

FabHotels has raised >$35Mn. till date from leading VC firms Goldman Sachs, Accel Partners, Qualcomm Ventures. We're always looking for young, hungry & self-driven individuals, who want more than a 10-7 desk job and to make a significant contribution in creating a first-in-class Indian hospitality brand.

About the role: One key differentiator of FabHotels brand for our asset partners is bestin-class returns. While our online & offline demand teams drive higher occupancies for our partners, this role entails ownership of developing and work on react native side of application development.

Key responsibilities:

• Knows how to embed React-Native in a native (iOS/Android) component and vice versa.
• Firm grasp on JS/CSS fundamentals
• Build pixel-perfect, battery smooth UIs ((layouts, animations, etc.))across both mobile platforms
• Good understanding of Design and Architecture Patterns
• Strong focus on app performance
• Familiarity with native build tools, like XCode, Grade, Android Studio
• Good at working with third party libraries and debugging dependency conflicts
• Experience in unit testing is preferable.

Individuals who would connect best with the job requirements are those who:

• Are excited to be part of a young, dynamic team that is building a disruptive, sustainable business
• Are willing to go the extra 100 miles it takes to win in a super competitive market
• Are innovative, resourceful and comfortable with dynamic business requirements
• Fulfil below minimum criteria:

- 4+ years experience in Mobile app development.   

- Must have published at least 1 major React-Native app

- Experience with CodePush (appcenter)

- Hands on experience in Redux