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Banking, payment, product experiences innovative tech org logo
Director - Solutions
Banking, payment, product experiences innovative tech org
Director - Solutions
Banking, payment, product experiences innovative tech org's logo

Director - Solutions

at Banking, payment, product experiences innovative tech org

Agency job
12 - 25 yrs
₹65L - ₹90L / yr (ESOP available)
Bengaluru (Bangalore)
Skills
Solution architecture
IT Solutioning
Solutions Director
Program Manager
Program Management
skill iconData Analytics
What will I do?
Liaising with Customers - Liaising with senior leaders & functional experts in client teams to comprehend and understand how current solutions work for their product lines and help solve their use-cases

Liaising with product teams - Liaising with various product and program managers of Zeta to assess the scope of changes a solution under consideration may require and to arrive at feasible, optimal approaches for all business requirements

Liaising with Engineering teams - Collaborate with engineers and architects to arrive at detailed solutions and implementation plans

Requirements specifications - Review the functional and non-functional requirements, integration and feature specifications, phase releases, and solutions that translate the functional mapping to Zeta’s product landscape.

Functional mapping - Functionally translate and map the business domain to a technological solution domain.

Identify constraints - Highlight any long-term risks that may originate as a consequence of design or architectural choice made in the overall system design leading to an incomplete solution mapping and propose enhancements

Implementation - Oversee the delivery of solutions while highlighting corner cases where the implementation may be lacking. Be the point-of-contact for functional queries that would require domain-specific context to help unblock the team. Work with UAT teams to ensure the comprehensiveness and correctness of the delivered solution

Communicating with internal stakeholders - Describing the structure, characteristics, behaviour, and other aspects of the problem and solution to various project stakeholders

Business Unit

Electron

Products

Electron benefits, Gifting and RnR

Geography

India, with intermittent travel to the client locations

Target Audience

Customer Leadership and the Implementation teams

Business Development teams

Electron benefits, Gifting, RnR and other relevant platform product teams

Activities

Frequently interact with the Product teams to understand the product offerings and roadmap

Become an SME of the functional architecture of the products subscribed by the clients

Work closely with Business Development teams to conceptualize concepts and solutions for clients

Review the BRDs for various requirements shared by clients and the solutioning proposed by the Solution Architects

Participate in the regular sync-up meetings with client implementation teams to discuss solutions and share updates

Conduct workshops with clients to understand requirements in detail

Deliver a detailed functional spec of the overall solution and categorize the proposed solutions into core product deliverables and customizations specific to the clients

Create data flow diagrams to represent the data exchange between various modules

Lead a small but efficient team of BAs/SAs

Reporting Functions

Head of product

Team composition

Solution Architects

Business Analysts

What skills should I have?
Skills and attributes

Ability to comprehend technical products and solutions

Excellent presentation skills and stakeholder management

Good experience in conducting workshops with large senior management groups and presenting solutions to a large audience

Ability to learn fast and communicate effectively

Ability to work on complex projects with a medium level of ambiguity

Must be very strong in setting up processes for efficient delivery

Excellent documentation skills are a must. Should be able to create detailed documents with relevant content (Data flow diagrams, flow charts etc)

Should be able to communicate effectively with various stakeholders such as business, product, project management and design

Should have experience in working with stakeholders from different geographies

Should have a track record of building & shipping high-quality products owning the process end to end

Adapting to complex situations with an aim to achieve business goals

Background and experience

Engineer (preferably IT, CS)

MBA (Not a must)

15+ years of total experience as a Solution Architect, Program Manager, consultant or a Data analyst with services, consulting or product companies

Prior experience in handling multiple large global clients for complex projects is a plus.
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