Director - Solutions
at Banking, payment, product experiences innovative tech org
Data AnalyticsLiaising with product teams - Liaising with various product and program managers of Zeta to assess the scope of changes a solution under consideration may require and to arrive at feasible, optimal approaches for all business requirements
Liaising with Engineering teams - Collaborate with engineers and architects to arrive at detailed solutions and implementation plans
Requirements specifications - Review the functional and non-functional requirements, integration and feature specifications, phase releases, and solutions that translate the functional mapping to Zeta’s product landscape.
Functional mapping - Functionally translate and map the business domain to a technological solution domain.
Identify constraints - Highlight any long-term risks that may originate as a consequence of design or architectural choice made in the overall system design leading to an incomplete solution mapping and propose enhancements
Implementation - Oversee the delivery of solutions while highlighting corner cases where the implementation may be lacking. Be the point-of-contact for functional queries that would require domain-specific context to help unblock the team. Work with UAT teams to ensure the comprehensiveness and correctness of the delivered solution
Communicating with internal stakeholders - Describing the structure, characteristics, behaviour, and other aspects of the problem and solution to various project stakeholders
Business Unit
Electron
Products
Electron benefits, Gifting and RnR
Geography
India, with intermittent travel to the client locations
Target Audience
Customer Leadership and the Implementation teams
Business Development teams
Electron benefits, Gifting, RnR and other relevant platform product teams
Activities
Frequently interact with the Product teams to understand the product offerings and roadmap
Become an SME of the functional architecture of the products subscribed by the clients
Work closely with Business Development teams to conceptualize concepts and solutions for clients
Review the BRDs for various requirements shared by clients and the solutioning proposed by the Solution Architects
Participate in the regular sync-up meetings with client implementation teams to discuss solutions and share updates
Conduct workshops with clients to understand requirements in detail
Deliver a detailed functional spec of the overall solution and categorize the proposed solutions into core product deliverables and customizations specific to the clients
Create data flow diagrams to represent the data exchange between various modules
Lead a small but efficient team of BAs/SAs
Reporting Functions
Head of product
Team composition
Solution Architects
Business Analysts
Ability to comprehend technical products and solutions
Excellent presentation skills and stakeholder management
Good experience in conducting workshops with large senior management groups and presenting solutions to a large audience
Ability to learn fast and communicate effectively
Ability to work on complex projects with a medium level of ambiguity
Must be very strong in setting up processes for efficient delivery
Excellent documentation skills are a must. Should be able to create detailed documents with relevant content (Data flow diagrams, flow charts etc)
Should be able to communicate effectively with various stakeholders such as business, product, project management and design
Should have experience in working with stakeholders from different geographies
Should have a track record of building & shipping high-quality products owning the process end to end
Adapting to complex situations with an aim to achieve business goals
Background and experience
Engineer (preferably IT, CS)
MBA (Not a must)
15+ years of total experience as a Solution Architect, Program Manager, consultant or a Data analyst with services, consulting or product companies
Prior experience in handling multiple large global clients for complex projects is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
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A BIT ABOUT US:
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity:
Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.
Responsibilities:
- Manage a portfolio of current customers.
- Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox.
- Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
- Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
- Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
- Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.
What An Ideal Candidate Would Look Like:
- 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
- Good communication skills especially with Enterprise customers from around the globe are necessary.
- Must have experience in upselling, cross selling and gauge customer requirements.
- Must have good presentation skills and hold of understanding customer’s business requirements.
- Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
- Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
- Must have experience of tracking product usage and instrumentation for Customer Success Management.
- May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.
Work Expectations:
Within 1 month
- You should have a complete hold of the product and value customers are getting from it.
- Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
- Drive at least 1 QBR from existing customers.
Within 3 months
- You need to have a clear understanding of onboarding customers.
- Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
- Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
- Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
- At least 1 referral from existing customers.
Within 6 months
- You should have discipline and document all of the ongoing discussions.
- Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
- We need an owner for this position who can in future build the CSM team below to drive overall customer success.
Personality traits we really admire:
- Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
- Great attitude to ask questions, learn and suggest process improvements.
- Has attention to details and helps identify edge cases.
- Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
- Follows timelines and absolute commitment to deadlines.
Interview Process:
- Round 1 - Profile Evaluation
- Round 2 - Assignment
- Round 3 - Assignment discussion with the CSMs
- Round 4- Hiring Manager
- Round 5 - HR Discussion
Compensation:
- As per Industry Standards
We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.
Please be aware that all your customers will include Enterprises and Fortune 500 companies.
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
- Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
- Work Schedule: Flexible working environment with remote work if required.
As a Database Administrator, you will be responsible for designing, testing, planning,
implementing, protecting, operating, managing and maintaining our company’s
databases. The goal is to provide a seamless flow of information throughout the
company, considering both backend data structure and frontend accessibility for end-
users. You get to work with some of the best minds in the industry at a place where
opportunity lurks everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Build database systems of high availability and quality depending on each end
user’s specialised role
• Design and implement database in accordance to end users’ information needs
and views
• Define users and enable data distribution to the right user, in appropriate format
and in a timely manner
• Use high-speed transaction recovery techniques and backup data
• Minimise database downtime and manage parameters to provide fast query
responses
• Provide proactive and reactive data management support and training to users
• Determine, enforce and document database policies, procedures and
standards
• Perform tests and evaluations regularly to ensure data security, privacy and
integrity
• Monitor database performance, implement changes and apply new patches
and versions when required
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 4 Years of experience as a Database Administrator
• Hands-on experience with database standards and end user applications
• Excellent knowledge of data backup, recovery, security, integrity and SQL
• Familiarity with database design, documentation and coding
• Previous experience with DBA case tools (frontend/backend) and third-party
tools
• Familiarity with programming languages API
• Problem solving skills and ability to think algorithmically
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Sense of ownership and pride in your performance and its impact on company’s
success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills.
HTML/CSS
Adobe XDNeed a graphic designer who should be able to conceptualise campaigns and execute eye-catching and professional email designs. With the desire to learn organisational and business values, they should be able to determine the requirements and produce exceptional work.
- Understand the brief, participate in brainstorming and produce creative designs that result in an engaging consumer journey.
- Collaborate with the marketing team and copywriters to understand the exact requirements and expectations.
- Be a great team player and coordinate with other design teams to seek and provide design assistance.
- Use proficient creative software skills to create a variety of static and motion graphics for communication design.
- Learn business requirements and organisational values to adapt the same in designs.
- Understand how creatives are performing via analysing performance data and incorporate the same understanding into subsequent creatives.
Job Requirements:
- Strong command over language
- Strong visualisation skills
- Highly skilled with creating content and understanding the needs of the client and delivering the right grammar for the audience for each piece of content
- Can effectively research and organise data for all related topics for various industries/businesses
- Can create and edit original copy that is accurate, well-researched, and meets client/company needs and deadlines.
- Should have enough experience with creating content for B2B and for B2C marketing
- Should have written for videos, blogs, websites, podcasts,etc.
- Having worked on content for corporate videos/ explainers will be an added advantage.
- Can work well under pressure and to tight timelines
- Exposure to understanding the video production process would be an added benefit
- Understanding of global quality and trends in marketing content and content writing
Qualifications:
- Strong creative vision, insight-driven, problem solving skills and understanding of business objectives and brand strategy
- A proven track record of leading and managing teams.
- Great communication and presentation skills
- Exceptional writing skills
- Ability to craft engaging and persuasive content that resonates with the target audience while adhering to brand guidelines and voice.
- Capacity to think outside the box and develop unique angles and approaches to communicate messages effectively.
- Ability to conduct thorough research to understand client needs, brand positioning, and competitive landscapes.
- The ability to work well under pressure and adhere to tight deadlines
Job Description: We are looking for highly motivated Systems Engineers/Systems Administrators. The position requires strong technical and communication skills.
As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.
Responsibilities:
• Deploying, automating, maintaining AWS / Azure-based cloud services
• Evaluate new technology options and vendor products
• Develop and maintain custom SharePoint Online pages
• Complete certifications and training on the latest technologies
• Perform SharePoint Online administrative functions
• Develop and maintain PowerShell scripts for regular task automation
• Monitorsystems, networks, and functions
• Identify and document common recovery procedures forservice impacting incidents
• Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group
• Develop, communicate and drive Service Improvement Plansto maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
• Manage customer interaction with the utmost professionalism, courtesy, and responsiveness
• Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation
Candidate Profile:
• B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education
Skills and Abilities:
• Excellent communication skills (spoken and written English)
• Ability to work in rotationalshifts
• High-level technical troubleshooting ability
• Customer orientation
• Ability to multitask and work 6 days a week (54 hours per week at aminimum)
• Excellent problem resolution, judgment, and decision-making skills
• Knowledge about Azure and AWS services
• Knowledge of SQL and Spark query
• Knowledge of Data Visualization toolslike Power BI, Microsoft Fabric
• Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate
• Inclined towardslearning scripting languages like JavaScript, Node .js, Java, Python.
Experience: 1-3 years of proven work experience as a Technical Support Engineer
Location: Noida / Mumbai / Hyderabad
JavaLooking for a Senior Java technologist at Bangalore.
This position is with a fast growing Ecommerce Startup.
Kindly Refer To The Below Pointers :
- Hands on experience in developing Java with OOAD, Datastructures, Mullithreading
Technical Architect responsible for SDLC, designs, developer mentoring, code reviews, hands on implementations.
- Strong proficiency in Java, design patterns.
Python
Django
FlaskAbout KAFQA
At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watches performing arts. Our launch services consist of technology-enabled dance classes in our proprietary studios, production facilities, and social media broadcasting & competitions.
Founder & Team
The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consisted of senior executives from Shiamak Davar & Byju’s.
Background
- At least 6+ years experience in back-end development in a fast-paced environment, working in Python & Django Framework
- Should Have experience leading a team.
- Deep understanding of technologies used in web products, including Rest APIs
- Sound understanding of SQL/NoSQL databases such as PostgreSQL and MongoDB.
- Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps.
- Understanding of databases, and related tools, paradigms.
Opportunity
Here are some of the things you might have to do on any given day:
- Developing APIs and endpoints for deployments of our product.
- Infrastructure Development such as building databases, creating and maintaining automated jobs.
- Build out the back-end to deploy and scale our product.
Senior Software Engineer - Payments
MishiPay
Competitive salary, bonus and potential share options
Bangalore
Please read our full advert before applying. You MUST have payments experience.
About Mishipay:
MishiPay (https://mishipay.com/" target="_blank">https://mishipay.com/) was founded in 2015 by Mustafa Khanwala (https://t.sidekickopen87.com/s3t/c/5/f18dQhb0S7kv8cW0B4W4V2M7g2zGCwVW8Jbw_83My4KPW4XXYRz3MqbyWW4Xq_Cl16gGDkf34lRCG01?te=W3R5hFj4cm2zwW4mKLS-3ZWVWBW3K2-zv1JxwY5W1Lyz993_-rybW3z9CQ13QZn51f3zd5DJ04&;si=6558133869871104&pi=23656670-1dc8-41be-f0fe-f4c7fec4c64c" target="_blank">/in) bringing the best of the online checkout experience to physical stores.
We do this with our Scan, Pay and Go experience. Using our native apps on Android or iOS, or our web app available on Chrome or Safari, customers scan the products they wish to buy in store using their own phone and pay instantly. This eradicates the need to wait in line or touch store hardware.
As the world’s leading Scan and Go provider, we work with 30+ brands across 15 countries, including names like MUJI, Eroski, Flying Tiger Copenhagen, Spar, Londis and many others. The work is challenging, hard and long and requires you to be on top of your game but if the adventure and journey excite you then this is the place for you. We want to make sure that in exchange for this commitment from our team, we offer them the best package possible in terms of options, salary and bonus linked to the success of the business. You’ll also quickly see the impact of your work as we develop our products and customers
Requirements
We are looking for a Backend Engineer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications. You’ll play a key part in the development of our products, help to evolve and streamline our tech stack to suit our needs as we grow, and you’ll enjoy working in an environment surrounded by like-minded inspirational individuals.
Ideally we would love you to have Python, but we will also look at Java or other languages. It's essential you have worked as a Backend Engineer in a Payments domain.
Qualifications:
- Ideally, deep expertise with Python programming language and Django + DRF framework to build backend services
- Experience with Node.js and Kafka
- Substantial experience in building complex and scalable solutions using SQL databases
- Hands-on experience of database modelling for any NoSQL databases like MongoDB / Cassandra / DynamoDB or other
- Experience with full backend development life cycle in any programming language on a Linux platform
- Comprehensive operational experience including, optimizations & deployments with Kubernetes
- Experience leading multi-engineer projects and mentoring junior engineers
- Strong object oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces
- BTech, MTech, or higher in Computer Science or related technical discipline (or equivalent)
You will:
- Take ownership of a functional area from product conception to delivery
- Contribute to engineering requirement documents (ERDs) by defining work breakdown, estimating tasks duration & setting milestones
- Take non-functional requirements (Reliability & Availability, Scale, horizontal scalability) and Tech stack decisions
- Participate in daily agile team stand-ups
- Coach and mentor junior team members
- Own code base & documentation quality
- Actively work to clear maintenance debt as we continue improving our tech
Benefits
Why MishiPay?
You’ll work with an inspirational multi-cultural team, based in our central London HQ, the US and Bangalore, who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps we develop live in action within some of the world’s largest retailers, impacting the lives of millions of shoppers. You’ll also get:
- Yearly Bonuses and Share Options
- Learning and Development Monthly Allowance
- A chance to be recognised in one of our two monthly award schemes (and win various prizes)
- A new MacBook
- Pitch Training
- Online Fitness Sessions
- Quarterly team-building and fun events for our London office and free lunches in Bangalore!
iOS App Development
Swift- Proven software development experience and iOS skills development
- Proven working experience in iOS app development and
- Have published at least one original iOS app
- Experience with iOS SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Experienced in SWIFT Language
Job Responsibilities
- Design and build advanced applications for the iOS platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Javascript
Angular (2+)HTML/CSS- Deep understanding of JavaScript and Angular Framework
- Understanding of Git and pull requests
- Clear written and spoken communication skills
- Excellent analytical skills
- 2+ years in web development using Angular
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon