11+ Program Management Jobs in Chennai | Program Management Job openings in Chennai

• This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
• Preferred Domain- Telecom
• Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
• Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
• create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
• Work closely with Marketing Team for proposal preparation,Business case development

🔑 Core Responsibilities

• Troubleshoot Windows OS & Microsoft 365 (Outlook, Teams, OneDrive)
• Manage user accounts & access (Active Directory)
• Handle L1 support issues (hardware, software, network basics)
• Track incidents in ServiceNow/Jira and meet SLAs
• Support user onboarding/offboarding

🧠 Key Skillsets (Must-Have)

• 2–3 years IT Support / Helpdesk experience
• Strong in Windows 10/11 & Office 365
• Basic AWS exposure (mandatory)
• Knowledge of Active Directory & networking (DNS, VPN, Wi-Fi)
• Experience with ticketing tools (ServiceNow/Jira)
• Basic Linux/Unix knowledge
• Good communication & problem-solving skills

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Proficient in Golang, Python, Java, C++, or Ruby (at least one)

Strong grasp of system design, data structures, and algorithms

Experience with RESTful APIs, relational and NoSQL databases

Proven ability to mentor developers and drive quality delivery

Track record of building high-performance, scalable systems

Excellent communication and problem-solving skills

Experience in consulting or contractor roles is a plus

Genspark is hiring Professionals for C Development for there Premium Client

Work Location- Chennai 

Entry Criteria 

Graduate from Any Engineering Background /BSc/MSc /MCA with  specialization(Computer/Electronics/IT ) 

Minimum 1 year experience in Industry 

 Working Knowledge of C/Embedded/C++/DSA 

Programming Aptitude (Any Language) 

Basic understanding of programming constructs: variables, loops, conditionals, functions 

Logical thinking and algorithmic approach 

Computer Science Fundamentals: 

Data structures basics: arrays, stacks, queues, linked lists 

Operating System basics: what is a process/thread, memory, file system, etc. 

Basic understanding of compilation, runtime, networking and sockets etc. 

Problem Solving & Logical Reasoning 

Ability to trace logic, find errors, and reason through pseudocode 

Analytical and debugging capabilities 

Learning Attitude & Communication 

Demonstrated interest in low-level or systems programming (even if no experience) 

Willingness to learn C and work close to the OS level 

Clarity of thought and ability to explain what they do know 

 Soft Skills : 

Able to explain and communicate the thoughts clearly in English 

Confident in solving new problems independently or with guidance 

Willingness to take feedback and iterate 

Evaluation Process 

Candidates will be assigned an online test,  followed by Technical Screening. 

Shortlisted Candidates will have to appear for a F2F Interview with the Client, Chennai. 

- Good understanding of NODE JS back-end development

- Strong understanding of Node.js and frameworks available for it

- Understanding of front-end technologies, such as React or Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.

- Good experience with AJAX, REST and JSON

- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.

- Must be a team player, having good communication skills, self-starter

- Ability to pick up new technology is needed.

Exp - 4+

Location-Bangalore,Noiga,Pune,Mumbai,Hyderabad

Good exposure to the AEM Forms Designer tool

• Hands on experience to Create XFA and XDP based forms

• Experience in AEM Forms Designer for XDP with SOM and JavaScripts

• Experience in development of XDPs template

• Experience in usage of AEM Forms Document Services API – FormsService, OutputService, AssemblerService

• Experience in usage of AEM Forms Document Services API – AssemblerService – hands on with DDX rule and its implementation with Styling and Custom Fonts

• Experience in Adobe Forms Modules like – XFA/ AF/PDF

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and     

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and     industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

About Us:

Lumel is a leading product development company headquartered in Plano , Texas having its development centre in Chennai, known for delivering innovative solutions that drive success for our clients. We are passionate about technology and are committed to building high-quality products that solve real-world problems.

Role Overview:

We are seeking a skilled PHP Developer to join our Product Development team. In this role, you will be responsible for developing, testing, and maintaining scalable web applications that meet our business needs. The ideal candidate is proficient in PHP and has experience working with modern frameworks, along with a strong understanding of web development best practices.

Key Responsibilities:

• Develop Web Applications: Design, develop, and maintain web applications using PHP and related technologies.
• Collaborate with Cross-Functional Teams: Work closely with front-end developers, designers, and product managers to integrate user-facing elements with server-side logic.
• Database Management: Design and manage databases, ensuring efficient data storage and retrieval.
• Code Optimization: Write clean, well-documented, and efficient code, and optimize existing code for better performance.
• API Integration: Develop and integrate APIs to enhance the functionality of web applications.
• Testing and Debugging: Perform thorough testing and debugging to ensure the stability and functionality of web applications.
• Stay Updated: Keep up-to-date with the latest PHP trends, tools, and technologies, and apply them to enhance our products.

Required Skills:

• Proficiency in PHP: Strong knowledge of PHP and experience with modern PHP frameworks like Laravel, Symfony, or CodeIgniter.
• Database Knowledge: Experience with MySQL or other relational databases, including database design and optimization.
• Familiarity with Front-End Technologies: Basic understanding of front-end technologies such as HTML, CSS, and JavaScript.
• API Development: Experience in developing and integrating RESTful APIs.
• Version Control: Proficiency in using version control systems like Git.
• Problem-Solving Skills: Ability to troubleshoot and resolve issues quickly and effectively.
• Attention to Detail: Commitment to writing high-quality code and maintaining coding standards.
• Team Collaboration: Ability to work effectively in a team environment and communicate clearly with colleagues.

Preferred Skills:

• Experience with CMS: Familiarity with content management systems like WordPress, Drupal, or Joomla.
• Knowledge of Cloud Platforms: Experience with cloud services like AWS, Azure, or Google Cloud is a plus.
• Security Best Practices: Understanding of security principles and how to apply them in web development.

What We Offer:

• Professional Growth: Opportunities for continuous learning and career advancement.
• Innovative Projects: Work on challenging and impactful projects that push the boundaries of technology.
• Supportive Environment: Join a team that values collaboration, creativity, and innovation.

Job Summary:

 Welcome to AA MANPOWER SOLUTIONS,

      Your resume makes you an excellent candidate for the following job. We would like to invite you to an interview with our organization Head for immediate openings in AUTO PARTS MANUFACTURING Companies.

Job Duties:

• Develop and establish quality procedures and systems for inspecting plans, quality trends, statistical plan price estimates and technical quality proposal plans.
• Coordinate with suppliers and customers relating to quality trends, performance and corrective action.
• Verify conformance and productivity of quality engineering system through supplier audits and surveys.
• Interact with Quality Control Packaging team to conduct Technician Training Program after evaluating Quality Inspections Techniques.

Qualification:

       B.E/B.Tech(Mech)

Function of Work:

     Quality Control,Quality Assurance,Quality Engineering

SALARY: 

      10% - 15 %  Hike of previous salary

Eligibility:

      8 years Above

Walk In Interview 

    06 Nov to 30 Nov (Sunday Holiday)

Pandiyan(HR)

 Venue: 

AA MANPOWER  SOLUTIONS.
No.24, F1, First Floor,
Bajanai Kovil 2nd street,
Vadapalani,
Chennai-600026.
Landmark: SIMS Hospital Back side.
(Above south Indian Movie Still camera Man Association)