11+ Program Management Jobs in Chennai | Program Management Job openings in Chennai

• This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
• Preferred Domain- Telecom
• Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
• Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
• create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
• Work closely with Marketing Team for proposal preparation,Business case development

• Strong wordpress fullstack developer profile:
• Mandatory (Experience 1) - 9+ years of experience as wordpress developer (full stack)
• Mandatory (Experience 2) - Must have 5+ years of experience in Front-end Development using HTML, CSS, Javascript, React JS
• Mandatory (Skills 1) - Must have experience working with Creative/Design team for website development
• Mandatory (Skills 2) - Basic Knowledge of Adobe photoshop/Illustrator

Preferred

• Preferred (Experience 1) - Familiarity with APIs, AI tool integrations
• Preferred (Experience 2) - Experience with Webflow, Framer, or low-code/no-code tools

• Job Description:      

• Team Leading experience upto 2 years

• Extensive experience in Appian BPM application development
• Knowledge of Appian architecture and its objects best practices
• Participate in analysis, design, and new development of Appian based applications
• Mandatory Team leadership and provide technical leadership to Scrum teams Certification Mandatory- L1, L2 or L3
• Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
• Build applications: interfaces, process flows, expressions, data types, sites, integrations,
• Proficient with SQL queries and with accessing data present in DB tables and views
• Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
• Experience working with different Appian Object types, query rules, constant rules and expression rules

Qualifications

• At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
• Over 8 years in Implementing IT solutions using BPM or integration technologies
• Experience in Scrum/Agile methodologies with Enterprise level application development projects
• Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

• Appian BPM application development on version 19.x or higher
• Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
• Good leadership skills and the ability to lead a team of software engineers technically
• Experience working in Agile Scrum teams
• Good Communication skills

We are seeking a highly motivated and technically proficient Sales & Application Engineer to drive sales and provide technical support for both high-precision CNC metrology systems and advanced machining tooling. This role requires extensive travel to customer sites and strong collaboration with internal teams.

• Visit machining industries to promote and demonstrate a comprehensive range of products, including carbide inserts, holders, drills, taps, endmills, and high-precision machine probes, tool setters, and calibration systems.
• Understand customer machining operations and suggest suitable tooling and metrology solutions to improve efficiency and quality.
• Conduct product demonstrations and cutting trials, validating performance for customers.
• Engage new customers, prepare and submit detailed quotations, negotiate terms, and close sales deals.
• Follow up on quotations, orders, and payments to ensure a smooth sales cycle.
• Collaborate with the Application and Service teams for trials and ongoing technical support.

Key Requirements:

• Diploma/Degree in Mechanical or Production Engineering.
• In-depth knowledge of CNC machining, tooling, and process parameters.
• Familiarity with metrology brands like Renishaw, Blum, and Marposs is highly desirable.
• Must be willing to travel extensively across the assigned territory.

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

We are looking for a skilled React Native Developer to join our team and help us build amazing mobile applications. The ideal candidate will have experience developing high-performance, user-friendly mobile applications using React Native and have a solid understanding of JavaScript and related technologies.

•        Develop and maintain cross-platform mobile applications using React Native.

•        Collaborate with cross-functional teams to design, develop, and implement new features.

•        Troubleshoot and debug issues in applications.

•        Optimise applications for maximum speed and scalability.

•        Stay up-to-date with emerging trends and technologies in mobile development.

•        4+ years of experience in React Native development.

•        Strong proficiency in JavaScript, HTML5, and CSS3.

•        Familiarity with RESTful APIs and asynchronous programming.

•        Knowledge of Redux or other state management tools.

•        Experience with version control systems (Git, SVN, etc.).

•        Strong debugging and problem-solving skills.

•        Excellent communication and collaboration skills.

•        Bachelor's or Master's degree in Computer Science, Engineering or a related field.

Must have extensive and in-depth knowledge and experience in developing APIs in NodeJS, HTML5/CSS/Javascript, MongoDB, Git, production application deployments. And optionally ReactJS Components/Websites/UI/UX, Redux etc.

Cloud infra management

AWS SDK, Google Maps SDK

Elastic Search engine

Mocha or any testing framework

Continuous delivery

Redis, ExpressJS, Apollo Client, PubSub

Responsibilities

Development of web applications and modules

Drafting ReactJS front ends components based on provided mock-ups.

Architecting database and REST/GraphQL APIs for front end.

Integrating multiple 3rd party SDKs including but not limited to AWS, Messagebird, Twilio, Lalamove, Google Maps etc.

Write and execute unit tests

Bug fixes, support and enhancements

UAT and Production deployments

Performance optimizations and app security implementations

Cloud infra management

Backup plans and risk mitigation techniques implementation

Brief 🔍

Looking for a passionate product designer to build a breakthrough sports platform. We are a small team with plenty of growth opportunities. Looking for leaders!

About Turf Town 🌀

Turf Town is a sports network that helps people find places to play at and players to play with.

We are looking to change the way you organise and play the sports you love.

We believe in building products that are designed and crafted with a care and attention to detail. We are looking for individuals who share our passion for building incredible products!

The Role 💻

• We are looking for a creative product designer who can help ideate and bring out our suite of products and features.
• You'll be working on both mobile and web based apps.

Skill Requirements 🖌

• Knowledge and experience in designing in Figma.
• Experience in working with design systems
• Experience in motion design and transitions

What we are looking for 👀

• Product focused. We believe products are the centre piece of our company and we are looking for designers who take every effort to ensure our designs are beautiful and modern, yet intuitive.

Bonus Points 💯

• An interest in playing or actively following any sport.
• A kickass portfolio
• Experience in building SaaS.
• Experience in creating icons and illustrations

Our Offer 🤝

• Very competitive and growing pay scale.
• An opportunity to scale with a team at a growing startup.
• All the equipment you'll ever need.

Interested to work with us? Please apply with your portfolio link in your resume.

Technical Skills:

• Hands-on experience with JavaScript/TypeScript ( NodeJS & ExpressJS) in) Development on both client and server-side
• Proficiency in HTML, CSS and front end frameworks(Angular 7, AngularJS) 
• Having experience in building a responsive web design
• Experience with MongoDB and good knowledge in database concepts
• Experience with web frameworks like ExpressJS
• Developing secure Node.js end points using Passport, JWT, OAuth, and related technologies.
• Knowledge in Restful API Design
• Knowledge in unit testing tools like Karma, Jasmine etc..
• Experience with Version control systems like GIT and knowledge in GIT branching is necessary.
• Knowledge in continuous integration
• Strong object-oriented knowledge in any platform is a plus
• Proficiency and hands-on experience with one or more of the following: Backbone / KnockoutJS / EmberJS / ReactJS is a plus
• Knowledge in payment gateway integration is a plus

Responsibilities:

• Working with an Agile Scrum team using tools such as JIRA.

• Involving in writing functional specifications and technical documentation

• Working with the peer developers and writing good quality codes and release features

• Participation in internal code reviews

• Direct interaction with the client
  
  
  

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.
- Create scalable processes and definitive scope around implementation services
- Implement systematic processes for tracking and reporting on the implementation status
- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output
- Direct the activities of the implementation team to meet client needs and create successful partnerships
- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards
- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.
- Own execution of the roll-out within the allotted implementation timeframe
- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase
- Provide support to Account Executives & Sales Engineers during the Sales cycle
- Ability to speak knowledgeably on all technical integration options available within an implementation
- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed
- Monitor the progress of each account at a deeper level
- Ensure all metrics are accurate and up-to-date
- Advocate customer needs/issues cross-departmentally
- Understand and manage escalations efficiently and appropriately
- The first point of contact for all inquiries on project status from executive leadership
- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed
- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company
- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports
- Bachelor's degree;
- Previous experience as a Manager, Implementation for enterprise software
- Proven track record of successful implementation with enterprise clients
- Highly developed project management skills
- Ability to influence and guide clients through complex implementations
- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team
- Demonstrated presentation and client-facing skills
- Superior presentation skills; experience with presenting to C-level Executives
- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners
- Analytical skills to determine root causes and develop solutions
- Understanding of sales, marketing, client relations roles, and their interdependence
- Demonstrated ability to adapt to a fast-paced and changing the technical environment
- Self-starter seeks out challenges
- Flexible