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Salesforce Program Manager
Salesforce Program Manager
Ekloud INC's logo

Salesforce Program Manager

ashwini rathod's profile picture
Posted by ashwini rathod
7 - 12 yrs
₹5L - ₹25L / yr
Remote only
Skills
Salesforce development
Program Management
Agile/Scrum
PMP


Salesforce Program Manager


Experience - 7+ years 

Shift Timings: 2 to 11 PM IST  

Location : Remote 


Job Description 


Mandatory Requirements: 

●7–10 years of Program Management experience 

●Ability to manage 3–5 accounts concurrently 

●Strong stakeholder management and cross-functional coordination skills 

●Excellent verbal and written communication skills 

●Expert-level proficiency in Jira and Advanced Jira reporting/dashboards 

●Good understanding of Salesforce ecosystem, modules, and integrations 

●Experience managing project teams, budgets, schedules, and delivery governance 

●Ability to work in fast-paced, high-energy environments and multitask under pressure 

●Experience leading UAT, managing test cycles, and collaborating with remote teams 

●Strong negotiation, conflict management, and leadership skills 

 

Optional Requirements: 

 

●Agile SCRUM Master Certification 

●PMP Certification 

●Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.) 


 ROLES AND RESPONSIBILITIES: 

 

●Create, maintain, and track project plans, schedules, and progress updates. 

●Ensure on-time and on-budget delivery while adhering to project governance and gates. 

●Track resource utilization, timesheet compliance, and alignment with budget allocations. 

●Lead and manage day-to-day execution of Salesforce-related project implementations. 

●Facilitate requirement-gathering sessions, documentation, and project deliverable creation. 

●Manage customer communication as the primary interface throughout the project lifecycle. 

●Support end-to-end implementation activities including project planning, issue/risk 

management, communication, and change management. 

●Conduct review sessions with clients and internal teams at key stages of the project. 

●Prepare and/or review test scripts for QA and UAT cycles; manage UAT execution and sign-off. 

●Develop user enablement materials such as user guides and training documentation. 

●Drive process improvements by leveraging Salesforce and business domain expertise. 

●Build trusted advisor relationships with stakeholders; provide product roadmap insights. 

●Lead conversations around scope, timelines, budget, risks, and escalations. 

●Manage remote development teams working across different time zones. 

●Adopt standardized development lifecycle processes across projects. 

 

 






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Shubham Vishwakarma

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About Ekloud INC

Founded :
2022
Type :
Services
Size :
20-100
Stage :
Profitable

About

N/A

Company social profiles

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Shubham Vishwakarma

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