Salesforce Program Manager

Job Description:

We are looking for a skilled React Native Developer to design, develop, and maintain high-performance cross-platform mobile applications for Android and iOS.

The ideal candidate must have strong command over React Native, TypeScript/JavaScript, and working knowledge of Kotlin (Android) or Swift (iOS) to build and integrate native modules when needed.

You will work closely with backend, design, and product teams to deliver seamless, fast, and stable mobile experiences for the ZestFindz ecosystem.

Key Responsibilities:

• Develop and maintain cross-platform mobile applications using React Native.
• Collaborate with design and product teams to deliver pixel-perfect, responsive UIs.
• Integrate REST APIs / GraphQL and handle authentication, caching, and error states efficiently.
• Implement and manage app state using Redux / Context API / Zustand.
• Optimize app performance, handle animations, memory leaks, and rendering issues.
• Manage offline storage using SQLite / AsyncStorage / MMKV.
• Configure and manage Firebase services - Auth, Firestore, Push Notifications, Analytics.
• Handle deep linking, in-app navigation, and app lifecycle events.
• Deploy apps to Google Play Store and Apple App Store (with signing, provisioning, versioning).
• Work with DevOps to integrate apps into CI/CD pipelines (Fastlane / GitHub Actions / Codemagic).
• Write clean, modular, reusable code with proper documentation and testing.
• Debug, profile, and optimize performance for low-end devices and weak networks.
• Ensure security best practices - secure token storage, environment management, and data encryption.

Must-Have Skills:

• Strong experience in React Native (0.70+) and TypeScript.
• Solid understanding of mobile architecture patterns (MVC, MVVM, Flux).
• Experience with React Navigation, Redux / Context API / Zustand, and API integration (Axios / Fetch).
• Familiarity with Firebase, App Permissions, and Push Notifications (FCM/APNS).
• Good understanding of Android Studio, Xcode, Gradle, and Cocoapods.
• Ability to write clean, testable code with unit and integration tests.
• Working experience with Git / GitHub / GitLab CI/CD.
• Problem-solving mindset and ability to debug across full mobile stack.

Good-to-Have Skills (Bonus):

• Knowledge of native SDK integrations (Maps, Camera, Payments, etc.).
• Experience with React Query / GraphQL.
• Familiarity with Fastlane, Crashlytics, App Center, or Sentry.
• Understanding of UX principles and animation libraries (Lottie, Reanimated).
• Experience with OTA updates (CodePush) and App Store Optimization (ASO).

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

Experience:

• Very strong hands on experience of web and mobile technologies: - HTML JavaScript,  HTML5/CSS3,OOJS.

• 5 + years of UI Development Experience using JavaScript Frameworks

• 3+ years of Angular Development Experience

• Strong in OOJS(Mandatory)

• Has implemented coding patterns and built UI framework

• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience

• Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system

• Creating custom, general use modules and components which extend the elements and modules of core AngularJS

• Creating configuration, build, and test scripts for Continuous Integration environments

• Cooperating with the back-end developer in the process of building the RESTful API

• Work with design and marketing team to improve website conversion rate for different sign up processes
• Work with the marketing team to improve main website KPIs - New users, average time on page, session duration are the main ones
• Write automation scripts to help automate redundant manual processes of other marketing functions– SEO, Outbound, Content, Product Marketing
• Work on our Shopify demo store to showcase new product releases and features. This is pretty interesting as you’ll get to play around with Shopify backend (the most popular eCommerce platform in the world)
• Work on building integrations and workflows between different marketing automation platforms. Our current marketing tech stack involves Salesforce, HubSpot, Reply, Similarweb and more.
• Web scraping for new growth initiatives

Responsibilities:

• Develop customized solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce technologies.
• Design and implement complex business logic, data models, and workflows to support business requirements.
• Collaborate with stakeholders to gather requirements, analyze business processes, and recommend best practices for Salesforce implementation.
• Customize and configure Salesforce features including objects, fields, page layouts, validation rules, and process automation.
• Integrate Salesforce with external systems using APIs, middleware tools, and custom integration solutions.
• Perform data migration, data manipulation, and data quality management tasks as needed.
• Conduct code reviews, troubleshoot issues, and optimize performance to ensure the stability and scalability of the Salesforce platform.
• Stay updated with the latest Salesforce releases, features, and best practices to continuously improve the platform.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of four years of hands-on experience in Salesforce development.
• Proficiency in Apex programming language, Visualforce, Lightning Web Components (LWC), and other Salesforce development tools.
• Experience with Salesforce configuration including objects, fields, workflows, validation rules, and process automation.
• Strong understanding of Salesforce data model, data management, and data integration techniques.
• Experience with Salesforce APIs, REST/SOAP web services, and integration tools like MuleSoft.
• Salesforce certifications such as Salesforce Certified Platform Developer (PD1) or equivalent are preferred.
• Excellent problem-solving skills, attention to detail, and ability to work independently as well as part of a team.
• Strong communication skills with the ability to effectively collaborate with stakeholders at all levels.

Qualification profile

• Successfully completed studies or training in computer science, focus on software development desirable or comparable qualification
• In-depth knowledge of web technologies: JAVA, HTML5, CSS, Java/TypeScript, and Vue.js, as well as web services/SOA Hibernate and SQL
• In-depth knowledge of React and/or Angular is also an advantage
• Experience with responsive web design and web content management systems
• Fluent in English
• Knowledge of cloud-native development and operation, e.g. B. Docker and Kubernetes advantageous

What we offer you

• Varied, demanding, and interesting field of activity
• Flexible working hours to reconcile work and private life
• Collegial and highly professional team in a modern, international working environment
• Career opportunities here in India or worldwide

We are looking for a dynamic and self-driven sales representative to join our team. As a SaaS Sales Representative, you will be responsible for driving sales of our recruitment software to new and existing customers. You will identify and qualify leads, create and deliver persuasive sales presentations, and close deals to meet and exceed sales targets.

Key responsibilities:

1. - Identify and qualify potential customers through a variety of methods, including outbound calls, emails, and social media outreach
2. - Understand customer needs and provide solutions through the use of our recruitment software
3. - Create and deliver compelling sales presentations to potential customers, highlighting the benefits and features of our software
4. - Negotiate and close deals with potential customers
5. - Meet and exceed sales targets on a monthly and quarterly basis
6. - Keep up-to-date with industry trends and competitive products

Qualifications:

• - 1- 4 years of experience in a SaaS sales role
• - Proven track record of meeting or exceeding sales targets
• - Excellent communication and presentation skills
• - Ability to build and maintain strong relationships with customers
• - Ability to work independently and as part of a team
• - Experience with CRM software (e.g., Salesforce) is a plus
• - Experience in the recruitment industry is a plus, but not required

If this sounds like a good fit for you, please apply with your resume and a cover letter explaining why you are interested in this role. We look forward to hearing from you!

• Creating concise, eye-catching, and innovative headlines and body copy.
• Consistently brainstorming and collaborating with team for new ideas and strategies.
• Writing a wide variety of topics for multiple platforms (website, social updates, emails, banners, videos, etc)
• Researching markets and industries to compare and create content that is innovative and original.
• Performance monitoring and review meetings.

EXPERIENCE and SKILL SET

• Excellent knowledge of trending strategies on digital networking channels (Facebook, Instagram, LinkedIn, YouTube, twitter etc.)
• 2 years of experience in creative writing or copywriting/ promotional writing.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook).
• Candidate with IT background will be preferred.