Product Manager

ICL Immigration is a forward-thinking immigration firm with a passion for excellence and innovation. As we continue to grow and evolve, we're looking for a dedicated professional to lead our CRM initiatives and ensure our Salesforce system is at the forefront of our operational excellence.

We are seeking an experienced Salesforce specialist to spearhead the creation and implementation of our new CRM system. This role requires a combination of technical expertise and an understanding of business processes to deliver a Salesforce solution tailored to our unique needs.

Key Responsibilities:

• System Design & Implementation: Design, develop, and roll out a Salesforce CRM system tailored to ICL Immigration's requirements.
• Integration: Integrate Salesforce with other tools and platforms used by ICL Immigration to ensure seamless data flow and functionalities.
• Customization: Develop custom features, reports, and dashboards to fit our specific business needs.
• Data Migration: Migrate existing client and business data to the Salesforce platform, ensuring data integrity.
• Training & Support: Conduct training sessions for staff on using the Salesforce CRM. Provide post-implementation support and troubleshooting.
• Continuous Improvement: Regularly review the CRM system to identify areas for enhancement or optimization.

Qualifications & Skills:

• Proven experience in Salesforce CRM implementation.
• Salesforce certification(s) preferred.
• Strong technical acumen, with skills in Apex, Lightning, and other Salesforce technologies.
• Familiarity with data migration tools and best practices.
• Ability to translate business needs into technical solutions.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, both verbal and written.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to play a pivotal role in the company's growth.
• Continuous learning and development opportunities.

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

• Candidates with good experience with SDLC
• Minimum 3+ years of hard core coding experience is mandatory
• Excellent hands on coding in Java, J2EE, Spring, Struts

Position: Automation Test Engineer

Location: TJC India, Pune

Job description:

This position involves Software Quality Assurance activities in all phases of the software development life cycle. We are looking for experienced Automation Quality Assurance engineer for SAP cloud-based application, who can carry on End-to-End testing of a newly developed Product and has Strong experience in designing test plans, test cases and test scenarios. Develop and generate scripts for Automating Test cases. Testing Methodologies Involved in manual testing includes functional testing, integration testing, User interface testing and Regression testing. Good understanding of software quality processes and practices is a must.

Required Candidate profile:

• 4-7 years of application Automation & Manual Testing experience.
• Responsible for testing of web based/SAP UI5 and other applications.
• Create detailed Test Plans, Test scenarios and Test cases.
• Experience in API and End-to-End Functional Test Automation. 
• Experience in writing Automation Tests using object-oriented programming in C#.
• Ensure proper version control and configuration management of all test objects developed and test environments use
• Develop and generate scripts to perform automated testing using selenium, Cucumber, Spec Flow etc.
• Execute and analyze automation test results.
• Raise bugs, reproduce failed scenarios, help in resolving bugs
• Familiarity with HTML, XML, Java Script, JSON, Ajax, jQuery
• Familiarity with Version Control GIT, TFS, SVN, at least one.
• Excellent communication skills (written and spoken)
• Highly self-motivated, with ability to work both independently and in a team.
• Interact with team members to develop a strong understanding of the project and testing objectives.
• Strong attention to detail with good understanding of QA concepts and methodologies.

Good to have: -

• JMeter, LoadRunner performance testing experience.
• Knowledge of QUnit, SAP/UI5, SAP UI Verify testing frameworks.
• Familiarity with Azure DevOps, Test Case management.
• Experience with Agile Scrum development methodologies would be a plus.

Required Skills: -

UI Testing, Regression Testing, Interface Testing Integration, Testing test Scenarios, Application Testing, Manual Testing, Functional Testing, quality analyst. Automation Testing, Selenium, Cucumber, C#, Spec Flow

Inside sales and marketing intern to make calls, follow-ups, set up appointments. E-mail

communication, mailing marketing materials, and corresponding packets to potential

customers. Required to create content, communicate online, and help to build a brand’s

reputation, with the ability to understand target audiences. Knowledge of how to best

communicate with potential and existing customers, provide verbal responses, to qualify the

individual communicating with essentials. Social Media posting.

IT Sales

QUALIFICATION :Any UG /PG Degree  DESIGNATION : Business Development Executive Skill Set: Technical & Solution Sales & Marketing,  Job Description:  - Responsible for Cold Calling, requirement gathering, analyse, coordinate with technical team and customer. - Manage and Response for RFP's/RFI's/EOI's. - Create Proposals and Follow-ups till closure. - Candidate would be responsible for Leads generation, tracking, follow-up and Database management. - Collection of data for marketing activities from different sources like LinkedIn other online portals. - Strong in Analytical, Planning and Coordination. - Should be Energetic, Passionate and Positive Attitude. - Learning attitude is MUST. * Excellent in written and oral communication skills. - Sound Knowledge in MS-Office (Excel & Power Point).  Preference: - Immediate Joiners - Candidates In & Around Tambaram Interview Process: 1. Functional Discussion 2. HR Preference: IMMEDIATE JOINERS.  EXPERIENCE : 0 to 1 Year  CATEGORY OF JOB : Sales & Marketing