Customer Service Representative

at HR Central

Agency job
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Pune
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3 - 8 yrs
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₹1L - ₹5L / yr
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Full time
Skills
Customer Service
MS-Excel
MS-Word
Telesales
Customer Support
Customer Success
Voice of the customer
Female candidates preferred

Customer service and care of the customers

  • By entering customer data in to the data base
  • By updating customer information
  • By handling customer telephone calls and making required activities
  • By actively preventing terminations of contracts and reduce of purchased services
  • By handling customer feedback and making required activities
  • By making customer satisfaction surveys
  • By follow up of first delivery to new customer
  • By follow up of contract termination and final invoicing
  • By making invoicing to customers
  • By printing of delivery lists
  • By archive of customer documents
Read more
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