
Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents

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- Strong knowledge of 'Swift' programming language, knowledge of Objective C is a plus.
- Knowledge of Computer Science fundamentals in data structures, algorithm design, database, and efficient data storage.
- Strong knowledge of design patterns like Creational, Structural and MVVM, MVP, MVC, etc.
- Familiarity with RESTful APIs to connect iOS applications to back-end service.
- Experience with offline storage, threading, and performance tuning.
- Experience with google map and location-based app.
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- Communicate and actively participate in client call and understand requirements.
- Able to troubleshoot and debug the code, write code with best coding practice, and perform unit & Integration testing.
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- Work on Bug fixing and improving application performance.
- Ideating on the firm strategy with the founders and senior leadership team
- Leading 0 to 1 projects with founder guidance - new products, new markets, and/or business segment pilots
- Managing leadership hiring with founders
- Understanding the global market landscape and application to company's business across India and other high priority markets
- Hiring and managing execution teams to scale initiatives
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- Strong academic credentials from a Tier 1 institution
- 3+ years of Tier I investment banking or consulting or investments experience
- Significant understanding of the fintech and financial services space
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- Bonus: South East Asian market knowledge or experience
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- Good people skills with an ability to build trust
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