Customer Service Representative

Responsibilities

·        Understand requirements and translate them to product features.

·        Participate in Scrum meetings and express the work done and the plan clearly. Participate in scrum ceremonies and clearly communicate.

• Develop applications using Front end, middleware, and database-related technologies.
• Should be hands-on in developing and implementing best practices and writing smart pieces of code.
• Coding standards should be followed, and the code should be highly performant.
• Should be able to write unit test cases using any of the frameworks and should be completely automated.
• Should have strong exposure to REST API design and principles and adhere to RAML/Swagger or Open API specification
• Should be able to do impact analysis and document the design of the components.
• Should be able to develop reusable components using proper design patterns as listed by lead/architect so that it is extensible.

The Role offers

·        An outstanding opportunity to re-imagine, redesign, and apply technology to add value to the business and operations.

·        An end-to-end project exposure across multiple technical stacks and cloud platform

·        An individual who has a passion for learning and adapts to new technologies quickly and scales to the next level easily.

• High visibility, the opportunity to interact with multiple groups within the organization, technology vendors, and implementation partners.

Essential Skills

·        4+ years of in-depth knowledge in Core Java, Spring DI, Spring MVC, REST, JMS, Hibernate, JDBC, PL/SQL

·        1+ years of experience in Spring boot, Angular 8 or above

·        2+ years of experience in RESTful HTTP services design

·        2+ years of experience in Javascript, JQuery, Bootstrap, HTML 5, CSS3

·        2+ years of experience with SQL Server, Postgre SQL writing stored procedures, performance tuning, and identifying deadlocks, transactions, and data locking/blocking scenarios

·        Working knowledge of Webpack, CLI, and Agile Scrum framework

·        Good communication and unit testing knowledge.

·        Good to have knowledge in one of the cloud platforms like AWS/Azure/PCF

·        Work experience in frameworks like JPA, Spring Core, Spring AOP, and Spring Data

·        Familiar with Continuous Integration methodologies and tools, including Jenkins

·        Good to have: Exposure to Microservices, Docker, Kubernetes, and cloud deployment 

Essential Qualification

·        MCA/equivalent master’s in computers is a must.

Project Management KRAsProject Management KRAs

Job Description (Major KRAs) –

1) Planning- Understand/Work/Create/Assist :

a. SMO Tracker

2) Team & Vendor Management: Individual Contribution, Buddy Coaching, Participate inRecruitment/Induction, KRA setting and Performance Evaluation:

a. Work Allocation Based on Activity Charter & SMO Tracker

b. Primary & Secondary Work related ownership to ensure business continuity as a part of risk mitigation

c. Setting up KRAs (using InnoWET) and Performance review

d. Time sheet Management & Analysis

e. Social Media Participation and updated Profile

3) Campaign Deliverables : Timely Plan, Manage, Monitor and Communicate :

a. SMO and Activity Charter specific Content & Creative work packs and stacks for clients ( weekly to monthly )

b. BTL- Onetime & Frequent list

c. ATL Excel Sheet

4) Review & Analytics:

a. Client’s success PPT and Report with executive summary

b. Team Productivity based on Time Sheets

c. Power of 5 /Activity Charter Conformance Report

d. Search Engine Marketing /Paid Campaigns Report and Plan of Action

e. Consolidated success Report /PPT for internal stakeholders

5) CRM/Account Management:

a. Presales Support for New Business Development

b. Participation & representation of Digitally Next in PR centric activities , forum and Seminars as and when required.

c. Initiate and Manage Key Account Management for cross selling opportunities to present clients

d. To be a think tank to the management by providing the required Market Intelligence and Business Intelligence related to IoT/Digital/Social Media.

6) Project Management Tools & Automation:

a. Updating and Managing Knowledge Management repository

b. Effective implementation and use of social media Tools(if any)

c. Keeping and custodian of Clients and BFGs usernames and passwords list

d. Creating and upkeep of Process Manual with SLAs

e. Building and updating templates according to work functions

Business Analyst

Looking for a passionate business product (future product owner) and team player who wants

to learn, contribute and have fun with the team. We are a friendly startup where we provide

opportunities to explore and learn a lot of things(new solutioning/technology/tools etc.,) in

building quality products using best-in-class technology.

● Understanding of Information Technology and business concepts

● Work with client to define high level requirements and capture their business needs

● Partner with the development team to understand and articulate the product vision of clients

● Collaborate with teammates to analyze and design the business requirements

● Analyze the as is situation and collaborate with clients

● Be an effective liaison between the client and the team to manage the product backlog and

keep an eye on the software delivery

● Well versed with Agile, Lean and Continuous delivery methodologies

● Must have exposure to functional testing

● Keep a track record for delivering impactful software with the collaboration of software

delivery team

Key Requirements:

● Excellent communication and interpersonal skills required

● Knowledge on Loans or Credits or Accounts or related areas

● Should have agile/scrum/kanban experiences like backlog creation EPIC, Stories

creation and Sprint

● Planning

Key Responsibilities

● Understand business requirements and create business specifications and solutioning

documents for the product

● Agile/Scrum - Epics, Story writing, Spring Planning (IPM), Retro, Backlog/Feature

management

● Understand how business operates and experience modeling business processes using

a different tools and techniques to ease requirement elicitation sessions

● Have a knack for resolving any conflicts as they arise

We are seeking a highly motivated and talented individual to join our team as a Fresher Software Developer. As a software developer, you will be involved in the entire software development life cycle, from concept and design to testing and deployment. This is an excellent opportunity for recent graduates or individuals with limited professional experience to kickstart their career in software development.

Responsibilities:

Coding and Development:

• Collaborate with cross-functional teams to analyze requirements and develop high-quality software solutions.
• Write clean, efficient, and maintainable code in accordance with industry best practices.
• Participate in code reviews to ensure code quality and provide constructive feedback.

Testing and Debugging:

• Conduct thorough testing of software applications to identify and fix bugs, ensuring the delivery of reliable and robust software.
• Debug and troubleshoot issues, providing timely resolutions.

Learning and Growth:

• Stay updated on emerging technologies and industry trends to enhance skills and contribute to continuous improvement within the development team.
• Actively participate in training programs and self-directed learning to broaden technical knowledge.

Collaboration:

• Collaborate with team members, including other developers, designers, and product managers, to deliver high-quality software solutions.

Educational Background:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

Key Skills: Sales, negotiation, client handling, good communication, team handling

About Company:

Rent2stays.com, We are a start-up taken birth to solve the challenges faced by Owners, Tenants, Builders, Owners who stay remote, Owners who need services not only through digital platforms but someone who can be owner’s representative.

We understand the Real Estate rental space because we don’t know anything else apart from Rental space. In nutshell, we breathe Real Estate Rental space. So all our solutions, services are long term to protect your asset. To get good returns and to get asset appreciation.

Our services are two-fold:

We sign up with owners to manage their properties, rent we will transfer, security Deposit we will transfer, Demand Generation we will take care. We will arrange visit to tenants, move ins, move out will be taken care by us. Owners need not to return security deposit every time when there is change in tenants, so its complete End to End Rental management solutions

Roles & Responsibilities:

• Maintaining a relationship with existing Property Owners (Residential) & Tenants.
• Finding out properties across Bangalore for building acquisition to rent out the same for a prospective tenant.
• Manage and maintain a pipeline of interested prospects.
• Negotiate pricing with customers, and suppliers in some cases.
• Able to handle client relationships & closing the business deal.
• Able to work in target driven environment.
• Should handle apartment sales / renting out properties across Bangalore.
• Able to handle team & train on sales process
• Responsible for sales document preparation.
• Keep records of sales, revenue, invoices etc.
• Conduct market research to identify new markets and customer needs and should be closing the business deal.
• Developing goals for the team, assigning the target and ensuring they are met.

What you need to have: