
Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents

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Job Title: Customer Service Executive
Job Description:
As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.
Must-Have Skills:
- Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
- Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
- Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
- Empathy: Ability to empathize with customers and provide support in a compassionate manner.
- Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
- Adaptability: Flexibility to adapt to changing situations and customer requirements.
- Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.
Good-to-Have Skills:
- Product/Service Knowledge: Familiarity with the company's products or services.
- Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
- Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
- Time Management: Efficient time management skills to prioritize and meet deadlines.
- Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.
This role is responsible for increasing organic traffic and engagement on the website and other digital properties of the company. As a SEO and ASO growth hacker, you will be responsible to strategize and come up with marketing solutions for not only driving traffic but also building a stronger presence across verticals and maximizing the traffic to a site by
improving the search rank within search engines. You will also be responsible for driving app search and install based growth for the company App.
Responsibilities:
● Perform keyword research in coordination with business objectives to optimize existing content and uncover new
opportunities
● Ensure content becomes an effective means to acquire, engage and retain users, and generate significant
word-of-mouth and share ability.
● Develop a differentiated content strategy with strong emphasis on user-generated content.
● Ensures marketing content is delivered through a combination of sources - in-house team, influencers, brands
and users.
● Optimize website including all subdomains and subdirectories for organic listings including image, social,
local/maps and video optimization.
● Strong strategic thinking and a mind bent towards recognizing problems and coming up with innovative
solutions.
● Generate daily, weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other
paid search initiatives
● Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of
importance in accordance to internal business goals
● Strong knowledge of coding, search engine algorithms, and website architecture from a SEO perspective with the ability to provide top-notch recommendations
● Review current on-page optimization and refresh as necessary based on the performance of targeted keywords.
● In-depth experience with website analytics tools like Google analytics (Setting goals, pulling reports, Analyzing
performance metrics etc)
● Execute the ASO strategy in multiple geographies working with external agencies and internal teams - keywords,
description, screenshots etc
● Optimize conversion rate on the store listing page with a well-defined experimentation plan
● Monitor and tracking rankings and conversion rate using the latest tools
● Always be on the lookout for areas of improvements and insights
Qualifications:
Bachelor Degree, preferably in Marketing/English/Science with 4-5 years of related experience;
You must have a few years of experience in SEO & ASO for a product/digital agency, focused on e-commerce growth. A
bonus if you've worked in the ed-tech or Insurance space.
You will: be responsible for Marketing, Communication and Strategy & Execution of our Digital and Institutional Marketing
for the entire product portfolio. We are looking for someone young & daring enough to commit to the cause for the next
couple of years. We're working on some really exciting stuff and we look forward to welcoming you to our team.
● Expertise in SEO analysis tools such as SEMRush, Moz, SimilarWeb, keyword planner, Google Webmaster, etc.
● Strong knowledge of Google and Facebook ranking factors and search engine algorithms
● Great hold on both On-page and Off-page SEO implementations.
● Should have a knack for problem-solving.
● Must have experience in creating SEO tasks with their respective quantitative or qualitative impact.
Job Description
India Leaders for Social Sector (ILSS) is a nonprofit that aims to be India's preeminent leadership development organization for the social sector. We aim to strengthen the social sector through talent infusion and upskilling programs, in order to create catalytic impact at scale.
Overview:
In order to achieve the mission, ILSS has a 2 pronged approach:
- Bringing talent from across sectors into leadership and board positions in the social sector
- Running research-backed skill building programs in key domains for the social sector leaders
- Since 2017, ILSS has run successful programs like:
17 hybrid (in-person and online) Leadership Programs, designed to enable senior leaders from various sectors to make informed transitions into the social sector. The program currently has 350+ Alumni out of which 100+ have already transitioned to the social sector.
- The Fundraising Program with over 200+ Alumni, and growing
- The Board Program for CXOs in the corporate sector to serve as board members for social impact organizations
- The Emerging Women Leaders Program that focuses on catalyzing the impact of women leaders in mid-to-senior level social sector positions.
- Social purpose organization(SPO) Governance program focused on empowering SPO leaders to help them build or strengthen effective boards.
ILSS is aiming to launch 12 new programs in the next 6 years.
Position Summary:
ILSS is looking to hire a Director to lead the Sales & Outreach vertical. The role would be responsible for building relationships within corporates as well as leading social sector organizations and achieving target intake of high quality candidates for various programs.
- Develop and execute strategic plan to achieve targets for trained numbers across programs and expand our customer base
- Sensitize senior corporate leaders about social sector awareness. Position Own and hit/exceed annual targets for all training programs
- Partner with customers (Corporates and Social Sector Organizations) to understand their business needs and objectives
- Build and maintain strong, long-lasting relationships with target organizations
- Effectively communicate the value proposition of ILSS programs through proposals and presentations to the leadership of target organizations (Top CSRs, top 1000 NGOs) and position as their partner of choice for capacity building
We are looking for a committed and collaborative individual, who will work in a highly dynamic environment with a closely-knit, highly motivated and entrepreneurial team. Hence, it is an amazing opportunity for individuals who are passionate about working in the social impact space.
Job Location - Delhi-NCR
Required qualifications, skills and experience
- 15+ years of experience in sales and outreach in a B2B environment, preferably in higher education
- Previous experience as a sales director or in a similar role
- Ability to communicate, present and influence all levels of the organization, including executive and C-level
- Proven ability to drive the sales process from plan to close
- Proven ability to articulate the distinct aspects of products and services
- Proven ability to position products against competitors
- Demonstrable experience as head of sales, developing client-focused, differentiated solutions
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communication skills
- Strong project management skills managing complex, multifaceted projects resulting in measurable successes.
- Experience in building/leading a small team
- MBA in sales or related field
Compensation
Depending on the candidate's experience, ILSS offers compensation that is at par with Indian philanthropy pay scales.


Java Developer - Microservices ( 4+ Yrs) - Mumbai & Gurgaon
Java Developer - Angular ( 3+ Yrs) - Mumbai & Gurgaon
Must have 4+ years of experience in Enterprise Java 8 and above
Strong in Core Java (Collections, Threads, Regular Expressions, concurrency, Lambdas, Reactive, Exception handling).
Strong experience in microservices and event driven processing systems.
Experience with architecting and implementing apps using Spring Boot, Spring Cloud including Spring MVC, Spring Boot, Spring JDBC, and Spring Cloud.
Good knowledge on relational database (Oracle) or NO SQL database is preferred.
Experience in writing & automating test scripts using Mockito/JUnit, SpringbootTest etc.
Must be capable of doing code reviews and mentor the junior developers to drive towards high quality deliverables.
Strong background culture of delivering projects with first time right / Zero defects in Production.
Very good analytical, problem solving ability, verbal, and written communication skills.
Our client is a decade-old software development company, that offers its clients a wide range of customized web, mobile, and eCommerce tools and software. They are known to use advanced languages and platforms used to build reliable, secure, and scalable solutions for their business clients as well as individual customers. Their disruptive craftsmanship and strategy help in high-performance growth and allows customers to transform digitally and competitively.
Their products are being used by most of the banks and NBFCs in India, apart from clients from other industries. The founder is an IIM and MDI alumni and has experience of more than 13 years in business and strategic roles in MNCs. The company has been accredited by the government as a premier IT company, committed to quality and driven by customer success.
- Collaborating with a passionate development team to build custom solutions on, but not limited to Wordpress
- Writing efficient, robust and reusable code.
- Effectively managing project tasks, timelines and communication.
- Developing and maintaining technical project documentation (whenever necessary)
What you need to have:
- B.Tech /B.E.;BCA;MCA
- Hands-on experience in PHP and WordPress.
- Working experience in HTML, CSS, Bootstrap, Javascript, Jquery.
- 2+ year experience as a WordPress developer
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About Tweeny:
We are a team of passionate software Ninjas who design scalable software solutions.
We solve some of the interesting problems for our clients in a variety of sectors. We are also developing our own products where we are seeking bright minds with creative thinking.
We are a fast-paced and young team of fun-loving engineers. For us, work is not just a job but it's a way to grow & learn together while doing what we love.
We are looking to hire on MERN stack position (full stack engineering profile) although if you have worked only on either ReactJS/Native or NodeJS stack, please do apply as well.
We are hiring for a few specific teams at our organization that is building utility and functional web application experiences (as marketplace applications) that solving some interesting problems for remote workforce management.
Requirements:
- 2-5 years of experience working with React JS, Node JS, and other advanced JavaScript libraries and frameworks.
- Ability to understand business requirements and translate them into technical requirements.
- Strong software engineering skills with the proven ability to build, deploy, and maintain a scalable codebase.
- Experience working with remote data using RESTful APIs and JSON.
- Strong understanding of development tools and technologies like ES6, Redux, Immutable, JSX Components, Bootstrap, HTML, CSS, Git, NPM, Express.
- Strong understanding of any build tool like Webpack, Babel, Gulp, or similar.
- Strong affinity for benchmarking and performance optimization.
- Experience deploying applications to the cloud and setting up CI/CD is a plus.
- Experience building container images using tools like Docker is a plus.
- Ability to learn new languages and technologies.
- B.E/B.Tech in Computer Science, Engineering, or a related field.
Responsibilities:
- Produce clean, efficient code based on specifications
- Integrate software components and third-party programs
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Recommend and execute improvements for the software development and software delivery life cycle
- Ensure the highest standard of performance, quality, and responsiveness of the applications.

Are you obsessed about building customer-friendly, experience-rich products?
Bizongo is redefining the $70 billion-dollar Packaging industry and B2B domain using technology, an innovation that automates business processes and improves efficiency. Every physical good that is produced needs packaging. Creative Packaging is a modern way of branding and marketing. Intelligent Packaging and Deep Customer Engagement will be the future of Packaging. Bizongo is at the epicenter of this change and leading the digital transformation of the B2B space. Bizongo works with some of the leading clients like Amazon, Flipkart, Myntra, Big Basket, Godrej, FirstCry, PepperFry, Tata Cliq, Delhivery, Box8 and many more, managing millions of dollars worth of packaging products every year.
Bizongo is featured in https://www.linkedin.com/pulse/linkedin-top-startups-2019-25-hottest-indian-work-now-linkedin/">LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
As Bizongo Engineering, our mission is to create innovative platforms which disrupt current inefficient business processes to drive efficiency and fuel growth for businesses of the future. Keeping the mission in mind, we are looking for engineers who can bring fresh ideas, function at scale and are passionate about technology. We expect our engineers to be multidimensional, display leadership and have a zeal for learning as well as experimentation as we push business efficiency through our technology.
As a Software Engineer at Bizongo, you will be working on developing the next generation of technology that will provide the right experience for businesses and help make their processes efficient. You will be constantly challenged to build the products in the most efficient and scalable way possible. As a Senior Software Engineer II, you'll be solving problems of scale using data-driven thinking, which will help provide the best experience to the customer.
Designation: Senior Software Engineer
Experience: 5+ years
Work Location: Bengaluru
You’ll be a great fit for Bizongo if you:
- Can think of architectural design at scale
- Are a great mentor and help provide short, medium and long term solution to the team
- Love solving challenging problems which may be nonroutine and differing in nature. Solutions may not be apparent and require evaluation and interpretation
- Are a brilliant developer following Industry’s best practices
- Obsessed about performance optimization, SQL tuning, caching techniques
- Open to work on any tech stack
Extra brownie points:
- B.Tech/B.E. in Computer Science and Engineering
- You know the prevalent architecture and design patterns
- Have solved problems which helped scale business multifold
What will you work on:
- Having complete ownership of design, development, and implementation of a product which will directly impact the customers
- Figuring out the common process patterns and automating them to drive results faster
- Building architecture, mentoring fellow engineers and delivering features end-to-end
Why work with us?
- Because we are awesome! Product, UI/UX, and Engineering work together to build products towards a common goal, i.e. providing the best experience to our customers.
- Opportunity to work with "India’s leading B2B" Platform.
- Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast-paced and charged environment.
Skills/Experience
Experience with complete flows involving timing closure of high speed digital design using scripting languages and design automation.
Has deep knowledge of Xilinx FPGA implementation and tools.
Experience in state of the art tools and flows.
Working knowledge in Verilog and System Verilog.
Job Requirements
Bachelors in Electronics Engineering.
Strong knowledge of ASIC and/or FPGA design methodology and should be well versed in front-end design, simulation, and verification CAD tools.
Relevant FPGA/ASIC engineering design and verification experience is entertained.
Excellent verbal, written and communication skills are required.
Excellent follow-through, motivation, and persistence
Strong technical judgment and decision making abilities.
Knowledge of digital board design and signal integrity principles is a plus.




