Customer Service Representative

Job Title: .NET Developer (Full Stack Preferred)

Experience: 4–5 Years

Location: Indore (Preferred)

Job Type: Full-Time

Job Summary:

We are seeking a skilled and experienced .NET Developer with 4–5 years of hands-on experience in Core .NET, MVC, and Entity Framework. The ideal candidate will be proficient in either Angular or React, with full stack development experience being an added advantage. Candidates from Indore or those willing to relocate are preferred.

The .NET Developer will be responsible for designing, developing, testing, and maintaining software applications based on the Microsoft .NET framework. You will collaborate with cross-functional teams to deliver high-quality solutions and contribute to all phases of the software development life cycle.

Responsibilities/Duties:

1. Software Development:

Design, code, test, and debug software applications using the .NET framework.

Collaborate with other developers and team members to deliver robust and scalable solutions.

2. System Analysis:

Analyze and understand business requirements to design efficient and scalable software solutions.

Conduct code reviews and provide constructive feedback to peers.

3. Application Maintenance:

Maintain and enhance existing applications by resolving issues and implementing new features.

Troubleshoot and debug software defects and performance issues.

4. Documentation:

Document code, technical specifications, and system architecture.

Prepare and maintain relevant project documentation.

5. Collaboration:

Work closely with product owners, business analysts, and QA teams to ensure software meets business goals and quality standards.

Collaborate with other developers on team projects and shared codebases.

6. Technology Stack:

Utilize Microsoft technologies, including C#, ASP.NET, MVC, Entity Framework, and SQL Server.

Qualifications/Requirements:

Education:

Bachelor’s degree in Computer Science, Software Engineering, or a related field.

Experience:

• 4–5 years of professional experience in .NET development.
• Experience with GitHub Copilot is a plus.

Skills:

• Proficient in C#, ASP.NET, MVC, and Entity Framework.
• Experience with either Angular or React.
• Strong understanding of object-oriented programming and design patterns.
• Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus.
• Comfortable with version control systems like Git.
• Excellent problem-solving and debugging skills.
• Strong verbal and written communication skills.

Preferred:

• Candidates based in Indore or willing to relocate.
• Experience working in Agile/Scrum environments.
• Full stack development experience is highly desirable.

Senior SAP TM Technical Consultant Responsibilities - Lead the technical design, development, and implementation of SAP TM solutions. - Translate complex business requirements into robust technical specifications and solutions. - Perform hands-on ABAP development for enhancements, custom reports, interfaces, and forms within SAP TM. - Design and implement integration solutions between SAP TM and other SAP/non-SAP systems (e.g., using PI/PO, CPI, EDI, web services). - Provide expert technical support, troubleshooting, and performance tuning for SAP TM applications. - Collaborate closely with functional consultants, business users, and project managers throughout the project lifecycle. - Conduct code reviews, ensure adherence to development standards, and optimize technical solutions. Mentor and guide junior technical team members. - Stay current with new SAP technologies, roadmaps, and best practices, particularly in SAP S/4HANA TM. Requirements - Minimum of 7 years of hands-on technical experience with SAP Transportation Management (TM). - Proficient in ABAP programming, including OO ABAP, BAdIs, Enhancement Framework, and custom development within SAP TM. - Strong understanding of SAP TM data model, architecture, and configuration points from a technical perspective. - Extensive experience with integration technologies and platforms (e.g., SAP PI/PO, SAP CPI, web services, EDI/ALE) for SAP TM. 

Publicis Sapient Overview:

The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution 

.

Job Summary:

As Senior Associate L1 in Data Engineering, you will do technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution

The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. Having hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms will be preferable.

Role & Responsibilities:

Job Title: Senior Associate L1 – Data Engineering

Your role is focused on Design, Development and delivery of solutions involving:

• Data Ingestion, Integration and Transformation

• Data Storage and Computation Frameworks, Performance Optimizations

• Analytics & Visualizations

• Infrastructure & Cloud Computing

• Data Management Platforms

• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time

• Build functionality for data analytics, search and aggregation

Experience Guidelines:

Mandatory Experience and Competencies:

# Competency

1.Overall 3.5+ years of IT experience with 1.5+ years in Data related technologies

2.Minimum 1.5 years of experience in Big Data technologies

3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.

4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable

5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc

Preferred Experience and Knowledge (Good to Have):

# Competency

1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience

2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc

3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures

4.Performance tuning and optimization of data pipelines

5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality

6.Working knowledge with data platform related services on at least 1 cloud platform, IAM and data security

7.Cloud data specialty and other related Big data technology certifications

Job Title: Senior Associate L1 – Data Engineering

Personal Attributes:

• Strong written and verbal communication skills

• Articulation skills

• Good team player

• Self-starter who requires minimal oversight

• Ability to prioritize and manage multiple tasks

• Process orientation and the ability to define and set up processes

Requirements-

• Experience working with Flutter and Dart is required, as well as a thorough understanding of any other native or cross-platform mobile development frameworks.
• 1+ years of experience with Flutter and Firebase programming and debugging abilities are essential.
• A solid understanding of mobile architecture is required.
• It is preferable if you have experience designing PWA apps.
• Excellent knowledge of MongoDB, REST and JSON, SQLite or Couchbase Mobile, Social API integration, third-party libraries and APIs, and Core location APIs, as well as Google Material Design.
• Third-party API networking and integration
• Knowledge or expertise with any NoSQL database and tools like JIRA, Github, Bitbucket, Trello.

About the job

     As the AGM - Retention, you will be responsible for developing and implementing our marketing strategy for player retention on the platform. You will consistently execute, learn, and iterate result-oriented marketing campaigns to ensure player retention on the platform and optimum utilization of all resources. Ideate and execute innovative campaigns for player retention on the platform. You will need to strategize and implement various promotional offers and bonus offers to increase deposits and ARPU. Leading a team of marketing specialists, you will work with senior leadership across functions and ensure we achieve industry-leading revenue and budget targets consistently.

Responsibilities

• Develop and implement a cohesive marketing plan for player retention through various platforms.
• Create aggressive monthly and quarterly retention plans and ensure we meet them.
• Ideate and execute innovative campaigns for player retention on the platform. Strategizing and implementing various promotional offers and bonus offers to increase deposits and ARPU.
• Track the effectiveness of ongoing campaigns through regular reporting that includes details of customer behavior, usage, and spend.
• Analyse the customer journey and identify key touchpoints in the customer's interaction to optimize customer activation and retention. 
• Prepare regular reports and presentations on marketing metrics.
• Conduct market analysis to identify challenges and opportunities for growth.
• Provide guidance and ideas to organize effective marketing events.
• Conduct thorough competitive analysis to stay informed and ahead of the competition.

Requirements

Qualifications

• Demonstrable experience in a senior role leading customer retention as well as designing and implementing successful marketing campaigns.
• Thorough knowledge of SEM, Facebook and CRM tools like CleverTap, Web-engage, etc.
• Advanced Excel skills, and knowledge of SQL and tableau is preferable.
• Ability to creatively solve business problems through strategic and innovative approaches.
• Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects.
• Highly analytical with the ability to collate, analyse, and present data and drive clear insights into decisions that improve KPIs.
• Ability to effectively communicate and manage relationships with senior management, company divisions, and partners.
• Ideally, should have gaming or e-commerce industry experience.

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority- owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

The key aspects of this role include:

• Design, build, and maintain scalable applications using Python.
• Contribute to the entire implementation process including driving the definition of improvements
based on business need and architectural improvements.
• Act as a subject matter expert for Application Software developers and Engineers.
• Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:
• More than 4+ years of experience as a software developer in Python, with knowledge of at least one
Python web framework such as Django, Flask, etc.
• Good understanding of common design patterns and architecture principles to design reliable and
Scalable applications
• Strong communication skills
• Knowledge of databases line NoSQL or MongoDB
• Good to have AWS and Docker or Web services
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

• Expert level knowledge in Microsoft Active Directory Services (DCS, DNS, and DHCP)
• Expert level knowledge in O365 (Email, OneDrive, SharePoint, and other O365 components)
• Hands-on experience in System Center Configuration Manager (SCCM)
• Experience with Windows Intune as MDM
• Hands-on experience with a hybrid model of exchange environments
• Scripting experience using PowerShell
• Experience building Windows and Mac Imaging
• Experience using VMWare ESX enterprise virtualization platform
• Must have experience with Windows and MAC desktop operating systems
• Must have knowledge of server hardware and operating systems
• Must have knowledge of network connectivity i.e. TCP/IP
• Strong knowledge of server technologies – i.e. Windows 2008 and 2012
• Knowledge of compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Experience with JAMF Mac Management system.

• Configures all servers and workstation hardware according to the organization's standards
• Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive
• Strong knowledge of SCCM including setup, managing, and maintenance of a Global Infrastructure
• Installs upgrades and configures network printing, directory structures, rights, software, and files services
• Group Policy Administration including troubleshooting and management - creation and testing of new policies.
• Provides World Class Customer Service to the company workforce
• Manage IT technical initiatives and coordinate work priorities.
• Mentor other IT team members and provide guidance as necessary.
• Provide strategic guidance and forward-looking solutions with respect to Corporate IT-owned systems and services.
• Provides 24x7 production support to the enterprise via on-call rotation
• Processes requests from internal ticketing systems
• Provides support for compliance initiatives i.e. SOX, SAS70, PCI, and ITIL
• Ensures project documents are complete, current, and stored appropriately
• Prepares and maintains documentation of application and hardware configurations
• Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems
• Reviews, writes, documents, and tests server and pc hardening policies according to the company Global Security team’s guidelines.
• Diagnoses and repairs servers within both virtual and physical environments
• Installs security identification and apparatus to computer hardware and peripherals
• Assists in troubleshooting servers\desktops within the v-Sphere
• Identifies potential security issues and recommended strategy to ensure site security
• Coordinates third-party maintenance for hardware and software
• Response to needs and questions of users concerning their access to network resources.
• Reviews reports, files, and messages to identify instances of possible security infractions
• Tests computer systems to evaluate the effectiveness of security
• Responds to inquiries regarding data and computer security, policies, and procedures
• Assists in the planning, communication, testing, and implementation of disaster recovery procedures
• Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking, and servers
• User account and Security/Distribution group management

• Provides mentoring and training to other staff members
• Writes process and procedural documentation including requirements
• Researches and evaluates new technologies
• Makes self available to other staff members as a source of information
• Develops and coordinates knowledge transfer
• Interacts with business units to gather, define, and organize the delivery of a business solution

• Works under limited supervision
• Relies on instructions and pre-established guidelines to perform the functions of the job
• Familiar with a variety of the field's concepts, practices, and procedures
• Requires a very high level of technical skill in the field of expertise

• Typically requires 4 to 8 years of related experience
• Preferred certification in Microsoft technologies
• Excellent written and oral communication skills
• Must be able to exchange information with all levels of internal and external customers
• Sets priorities, based on workload, using past experiences as a guideline
• Must have good collaboration skills