Customer Service Representative
HR Central
Customer Service Representative at HR Central · Pune · 3 - 8 years · ₹1L - ₹5L / yr · Posted 26 Mar 2022

3 - 8 yrs
₹1L - ₹5L / yr
Pune
Skills
Customer Service
MS-Excel
MS-Word
Telesales
Customer Support
Customer Success
Voice of the customer
Female candidates preferred
Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents
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