Customer Service Representative

Position Title:

SDE Intern – Mobile Application

Location: Bangalore

Duration: 6 months (with potential for full-time conversion based on performance)

About PGAGI:

At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Key Responsibilities:

• Develop and maintain cross-platform mobile applications using Flutter or React Native.

• Collaborate with UI/UX designers and backend developers to deliver seamless app experiences.

• Integrate RESTful APIs and work with JSON data parsing, asynchronous programming, and real-time data handling.

• Participate in regular code reviews and follow best practices in mobile development.

• Debug and troubleshoot issues, optimize app performance, and write unit tests.

• Learn and apply Git-based version control, task tracking, and agile workflows.

⸻Required Skills & Knowledge :Programming & Frameworks:

• Proficiency in Dart (Flutter) or JavaScript/TypeScript (React Native).

• Good understanding of OOP and functional programming principles.

• Experience with:

• Flutter: Widgets, navigation, state management (Provider, Bloc, etc.)

• OR React Native: Components, Redux, Context AP

IComputer Science Fundamentals:

• Basic understanding of data structures (arrays, stacks, queues, hash tables).

• Knowledge of basic algorithms (sorting, searching).

• Awareness of time complexity and code efficiency.

• Solid grasp of programming concepts like variables, loops, conditionals.

Mobile Development Concepts:

• Experience in building and deploying cross-platform mobile apps.

• Understanding of responsive design, Material Design, and iOS Human Interface Guidelines.

• Familiarity with asynchronous operations (async/await, Promises) and REST API integrations.

Networking & APIs:

• Basic knowledge of HTTP/HTTPS, request methods, and status codes.

• Hands-on experience using Postman or similar tools for API testing.

• Understanding of API security, including authentication and SSL basics.

Tools & Technologies:

• Familiarity with Git (GitHub, GitLab, Bitbucket).

• Experience using IDEs like Android Studio, VS Code, or Xcode.

• Awareness of unit testing frameworks (e.g., Flutter test, Jest).

• Understanding of build tools such as Gradle or Metro bundler.⸻

Preferred Qualifications:

• Pursuing or recently completed a B.E./B.Tech in Computer Science, IT, or related fields.

• Portfolio of previous mobile app projects (GitHub/Play Store link preferred).

• Willingness to learn, experiment, and work in a collaborative environment.

⸻What We Offer:

• Opportunity to work on real-world projects with direct mentorship from industry experts.

• Certificate of Internship and potential PPO (Pre-Placement Offer) based on performance.

• Exposure to modern product development practices and cross-functional team collaboration.

We are looking for Hotel Operations

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

Freshers (Hospitality Background) and 1+ year of experience in hotel reservations, operations, or customer service, OTA.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Company Description

BETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers. BETSOL’s Data Management product lines include Zmanda (Zmanda.com). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee centric organization. Learn more at betsol.com

Job Description

The B2B Content Marketer will be responsible for creating, managing, and optimizing content that engages and educates our target audience of IT professionals. The role will include writing for various formats such as sales copy, social media, product documentation, long-form blog posts, and whitepapers. Additionally, the candidate will review and ensure the quality of content generated by external agencies and internal teams. This is a fantastic opportunity for someone eager to broaden their marketing knowledge and contribute to end-to-end campaigns that drive business growth.

Key Responsibilities:

• Write and develop content tailored to the needs and challenges of IT administrators and IT managers/directors in the B2B SaaS industry, with a focus on backup and recovery solutions.
• Develop content strategies aligned with customer personas, journey stages, and business objectives.
• Create high-quality content for multiple platforms including sales materials, social media, blogs, whitepapers, product documentation, and newsletters.
• Work with marketing and growth teams to distribute and promote content across various channels, including email, social media, and paid platforms.
• Manage and maintain a content calendar to ensure timely delivery of content aligned with marketing campaigns and business goals.
• Work with team members to develop and distribute compelling content that drives engagement and supports the customer journey.
• Collaborate with cross-functional teams (sales, product, customer success) to ensure content alignment with business goals and customer pain points.
• Work closely with sales, product, and dev teams to ensure content addresses key customer pain points and sales objectives.
• Review, edit, and perform quality assurance on content created by 3rd-party agencies and peers to ensure consistency in tone, voice, and accuracy.
• Repurpose and adapt content for different channels and formats to maximize visibility and engagement.
• Assist in the planning, creation, and execution of holistic content marketing campaigns.
• Leverage automation tools to personalize content at scale and streamline content distribution.
• Track and analyze content performance metrics, ensuring content is aligned with KPIs and business objectives.
• Track, analyze, and report on key content performance metrics, including engagement, leads, and conversion rates.
• Maintain a deep understanding of our products, services, and the competitive landscape.
• Create compelling case studies and customer success stories that demonstrate the effectiveness of our solutions.
• Stay updated with industry trends and best practices to continuously improve content strategy and execution.

Note from the Team:

At our core, we’re a tight-knit Marketing Team that’s passionate about what we do. We believe in the power of collaboration, creativity, and the impact great content can have on driving meaningful change. As a growing team, each of us wears many hats, but that’s part of the fun—we get to make a real difference every day, and we’re all in it together.

You’ll be working alongside people who truly care about the work they do and the people they do it with. One thing we strongly believe in is ownership. We don’t believe in pushing people to do their jobs—we trust you to take charge of your work, bring your ideas to the table, and own the outcomes. Autonomy is key here, and with that freedom comes the opportunity to make a real impact. If you love taking initiative and thrive when you have the space to create and lead, this is the place for you.

We’re excited about bringing someone on board who’s just as passionate as we are—someone who’s ready to make an impact, learn, and grow with us. If you love a challenge, thrive in a collaborative environment, and want to help shape something meaningful, we’d love to hear from you!

Qualifications

Requirements:

• 3-5 years of experience in content marketing or a related field, ideally within the B2B SaaS space.
• Strong interest and understanding of technical concepts, particularly in backup and recovery, data resiliency, and IT infrastructure.
• Proven experience writing for a technical audience, such as IT administrators, managers, and directors.
• Excellent writing, editing, and communication skills, with a keen eye for detail.
• Ability to work independently and manage multiple projects with tight deadlines.
• Familiarity with content marketing tools and platforms (e.g., WordPress, HubSpot, SEMrush, etc.).
• Experience working with external marketing agencies and performing content quality assurance is a plus.
• Strong analytical skills with the ability to measure content performance and suggest improvements.
• Eagerness to learn and gain a holistic view of marketing, including campaign building, performance tracking, and benchmarking.

Preferred Qualifications:

• Experience in the backup and recovery space or IT infrastructure marketing.
• Strong analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.
• Familiarity with SEO best practices, Google Analytics, Atlassian (Jira/Confluence), and CRM tools.

1. Candidate should have 1- 5 years of experience in Distributing IT Network Security Products / Endpoint Security / DLP / Software / Desktop / Laptop sales / Networking Products Sales working with Channel Partners.

2. Should have Experienced in Handling Partners and Customers.

3. Should be able to work in Synergy with OEM / partners.

7. Should be able to meet end customers also to discuss and explain solutions has and when required.

8. Should posses good knowledge about the region, & market.

Qualification Required- Graduate / BE / MBA

Experience Required- Minimum 2 years in IT Channel Network Distributing products and solutions.

Job Description:

Key Responsibilities:

• Assist in the execution of digital marketing campaigns across various channels, including Search Engine Marketing, Social Media Marketing, Email Marketing, and WhatsApp Marketing.

• Create and curate engaging and relevant content for the company's online platforms to drive brand awareness and engagement.

• Conduct market research and competitive analysis to identify trends and opportunities.

• Monitor and analyze the performance of digital marketing initiatives using various analytics tools.

• Collaborate with the team to brainstorm and implement new strategies.

• Help maintain and update the company's website and social media profiles.

• Support in the creation of visual and written content, such as graphics, blog posts, and promotional materials.

Qualifications:

• Currently enrolled in or recent graduate with a degree in Marketing, Communications, Business, or a related field.

• Strong written and verbal communication skills.

• Knowledge of digital marketing principles and techniques.

• Familiarity with social media platforms and content management systems.

• Proficiency in Microsoft Office Suite and basic design software.

• Analytical mindset with the ability to interpret data and draw insights.

• Self-motivated, creative, and eager to learn.

• A positive attitude and a strong team player.

Benefits:

• Hands-on experience in digital marketing, providing a solid foundation for a future career in the field.

• Opportunity to work closely with a supportive and experienced marketing expert.

• Exposure to various aspects of digital marketing, including content creation, SEO, ASO, and data analysis.

• Potential for future career opportunities within the company.

• Competitive stipend for the duration of the internship.

At RITS Consulting & Technologies, we're renowned for our work with SAP ME/MII, DMC, and now, Dassault Apriso. We're currently undertaking an Apriso implementation project that aligns perfectly with your skills.

• Identify business opportunities
• Visit key clients
• Provide service demonstration
• Create distribution network
• Seek sales opportunities from existing and potential clients
• Achieve targets