Customer Service Representative at HR Central · Pune · 3 - 8 years · ₹1L - ₹5L / yr · Posted 26 Mar 2022

Customer service and care of the customers
- By entering customer data in to the data base
- By updating customer information
- By handling customer telephone calls and making required activities
- By actively preventing terminations of contracts and reduce of purchased services
- By handling customer feedback and making required activities
- By making customer satisfaction surveys
- By follow up of first delivery to new customer
- By follow up of contract termination and final invoicing
- By making invoicing to customers
- By printing of delivery lists
- By archive of customer documents

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About the Role
We are looking for a Senior Software Engineer (Node.js) to join our engineering team in Bengaluru. The ideal candidate will have strong experience building scalable backend applications, designing APIs, and working with modern software development practices.
Responsibilities
- Develop and maintain server-side applications using Node.js.
- Design and implement RESTful APIs.
- Integrate front-end components with backend services.
- Write clean, scalable, and maintainable code.
- Troubleshoot and resolve application issues.
- Optimize application performance, scalability, and reliability.
- Collaborate with cross-functional teams to deliver high-quality solutions.
- Participate in code reviews and follow software development best practices.
Requirements
- 3-6 years of experience in software development.
- Strong proficiency in JavaScript and Node.js.
- Experience with RESTful API development.
- Knowledge of SQL and/or NoSQL databases.
- Experience with Git and collaborative development workflows.
- Good problem-solving and communication skills.
- Bachelor's degree in Computer Science or related field.
Good to Have
- Docker
- Kubernetes
- Cloud Platforms
- Microservices Architecture
- Express.js
- MongoDB
- Docker
- Kubernetes
- Backend Development
Mandatory (Experience 1) - Must have 8+ years of DevOps experience and 4+ years in MLOps / ML pipeline automation and production deployments
Mandatory (Experience 2) - Must have 4+ years hands-on experience in Apache Airflow / MWAA managing workflow orchestration in production
Mandatory (Experience 3) - Must have 4+ years hands-on experience in Apache Spark (EMR / Glue / managed or self-hosted) for distributed computation
Mandatory (Experience 4) - Must have strong hands-on experience across key AWS services including EKS/ECS/Fargate, Lambda, Kinesis, Athena/Redshift, S3, and CloudWatch
Mandatory (Experience 5) - Must have hands-on Python for pipeline & automation development
Mandatory (Experience 6) - Must have 4+ years of experience in AWS cloud, with recent companies
Mandatory (Company) - Product companies preferred; Exception for service company candidates with strong MLOps + AWS depth
We are seeking a talented and passionate Flutter Developer to join our development team. In this role, you will be responsible for designing, developing, and maintaining cross-platform applications using Flutter for mobile (iOS and Android), web, and desktop (Windows/macOS/Linux)platforms. You will work closely with product managers, designers, and other engineers to deliver exceptional user experiences that run seamlessly across devices.
Tasks:
You will be building multi-platform applications for Android and iOS using Flutter and Kotlin Multi Platform (libraries).
Building multi-platform applications for Android and iOS using Flutter
Ability to provide accurate estimates, work under pressure and meeting deadlines
Writing clear and reader-friendly code using Dart.
Unit testing
Git and Jira
Bonus Skills
Knowledge of native platforms Android (Java/Kotlin) and/or iOS (Swift)
Kotlin Multi Platform
Requirements:
Bachelor's degree in Computer Science (or related field)
Expertise in Object Oriented Design, Database Design, and XML Schema
Experience with Agile or Scrum software development methodologies
Ability to multi-task, organise, and prioritise work.
Experiance Range:
5+ year
Click here to know more - https://jstechalliance.jtep.io/api/hms/v1/candidate/form/48
Key Responsibilities
- Oversee the end-to-end execution of web and mobile app development projects.
- Manage project scope, schedule, and delivery — ensuring milestones are achieved within deadlines and budgets.
- Coordinate between clients, developers, designers, and QA teams to ensure clarity and smooth communication.
- Define project requirements, sprint plans, and resource allocation using Agile or Scrum methodologies.
- Conduct regular status meetings, performance tracking, and progress reporting.
- Identify project risks, dependencies, and blockers, and develop proactive solutions.
- Maintain high levels of client satisfaction through transparency and consistent project updates.
- Collaborate with leadership to enhance project processes and overall delivery efficiency.
Required Skills & Experience
3–8 years of experience in project management within a software or digital agency environment.
Strong understanding of web and mobile app development life cycles.
Experience with Agile, Scrum, or Kanban methodologies.
Familiarity with project management tools like Jira, Trello, ClickUp, or Asana.
Excellent communication, leadership, and stakeholder management skills.
Ability to translate technical concepts into business-friendly language.
Knowledge of frontend (React, Next.js), backend (Node.js, Django), or mobile (Flutter, React Native) technologies is a plus.
Proven ability to handle multiple projects simultaneously with attention to detail and deadlines.
Preferred Qualifications
PMP, PRINCE2, or Agile certification preferred but not mandatory.
Prior experience managing offshore or remote teams.
Exposure to SaaS, AI-powered, or enterprise software projects.
Overview
We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics or the myriads of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.
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Pursuing or recently completed a degree in Business, Marketing, Sales, or a related field.
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Basic understanding of sales principles and customer relationship management.
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