Minimum qualifications:
- Bachelor’s degree
Responsibilities:
- Assess go-to-market readiness, identify gaps in preparedness, and build plans to perform annual goals successfully.
- Work with teams to identify, qualify, and prioritize coverage for business opportunities. Participate in opportunity review meetings to provide insight into how to secure the technical win best.
- Maintain customer satisfaction.
- Resolve product problems affecting customer satisfaction.
- Build trust with customers and influential relationships.
Location: Pune
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Call Centre Executive – Aquaculture Shrimp Feed
Location: [Specify City/Location]
Experience Required: 1 to 1.5 Years in Voice Process
Languages Required: Hindi or Bengali (Fluency mandatory)
Industry: Aquaculture / Animal Feed / Agriculture
Job Summary:
We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.
Key Responsibilities:
- Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
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- Record and maintain customer interaction logs in the CRM system.
- Provide basic technical guidance on shrimp feed usage as trained by the technical team.
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- Escalate unresolved queries to the concerned departments.
Requirements:
- 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
- Strong communication skills in Hindi or Bengali and basic English.
- Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
- Good computer skills – MS Office, CRM, data entry.
- Customer-centric attitude with good problem-solving skills.
Preferred Qualifications:
- Experience working with rural/agricultural customers is an advantage.
- Background in agriculture/fisheries/aquaculture is desirable but not mandatory.
Employment Type: Full-Time
Job Description
We are looking for a Customer Integration Engineer to help new and existing customers with all aspects of implementing our solution. You will work closely with our sales team to get onboard our new clients.
Responsibilities
-
You will be the main point of contact for the new customer’s technical and implementation teams to get new customers live or existing customers live with new projects
-
You will guide the client’s tech team through the entire integration process
-
Ensure continuity between sales and customer success
Skills & Requirements
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1 to 3 years of experience in customer integration with SaaS companies
-
Experience with frontend web development is must
-
Experience and understanding of REST APIs
-
Exposure to mobile app technologies is a plus
-
SaaS and B2B experience is a must
-
Comfortable with communicating with all levels of team members internally and
externally
Join us
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To work on one of the few world class DevTools SaaS companies in India
-
To work with a global team which delivers 1 Bn optimized media files each day.
(Google answers 6Bn queries / day)
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For the opportunity to work in a dynamic team that is async first and remote
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For an open learning environment with a lot of freedom
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For the leadership opportunities in a very transparent, result oriented and fast
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What you need to have:- Graduation is a must. MBA is highly preferred
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Education Qualifications:
- B-Tech / B.E. from a reputed college / university
Competencies:
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- Fluency in programming constructs
- Good expertise in working with databases and Query language.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon