Telesales Executive - EkBandhan.com

Job Title : Tech Lead - Data Engineering (AWS, 7+ Years)

Location : Gurugram

Employment Type : Full-Time

Job Summary :

Seeking a Tech Lead - Data Engineering with expertise in AWS to design, build, and optimize scalable data pipelines and data architectures. The ideal candidate will have experience in ETL/ELT, data warehousing, and big data technologies.

Key Responsibilities :

• Build and optimize data pipelines using AWS (Glue, EMR, Redshift, S3, etc.).
• Maintain data lakes & warehouses for analytics.
• Ensure data integrity through quality checks.
• Collaborate with data scientists & engineers to deliver solutions.

Qualifications :

• 7+ Years in Data Engineering.
• Expertise in AWS services, SQL, Python, Spark, Kafka.
• Experience with CI/CD, DevOps practices.
• Strong problem-solving skills.

Preferred Skills :

• Experience with Snowflake, Databricks.
• Knowledge of BI tools (Tableau, Power BI).
• Healthcare/Insurance domain experience is a plus.

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

About the role

We are looking for a person who has an understanding of various destinations and tour sales packages. We are seeking a dynamic and results-oriented Holiday Domestic and International Sales professional to drive revenue growth and customer satisfaction during peak holiday seasons. This role will involve managing and executing sales strategies for both domestic and international markets, focusing on maximizing sales opportunities and exceeding targets.

Roles & Responsibilities

1. Actively engage with customers to understand their needs and preferences, providing exceptional customer service.

2.Utilize effective sales techniques, including product demonstrations, presentations, and negotiations, to close deals

3.Develop and implement comprehensive sales strategies for the holiday season, aligned with overall business objectives.

4. Identify target markets, analyze market trends, and develop tailored sales approaches to maximize revenue potential.

5. Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.

Requirements:

# Bachelor’s degree in travel related domain

# Candidate should have knowledge of travel industry

# Excellent business development and client acquisition skills

# Exceptional negotiation and closing skills

# Proficiency in maintaining databases and preparing reports

# Strong interpersonal and communication skills, with the ability to build relations with clients

Interview process

1st round with HR team

2nd & final round with operations Manager.

Note*:

1.      The duration of this internship is 1 year

2.      Competitive stipend will be offered of 12000

3.      After completion of internship, PPO will be offered based on the performance

Job Location: Plot No 80, Institutional Area, Sector 32, Gurugram Haryana, 122001

Profile: Backen API developer

Should be well versed with API knowledge for social media scraping.

Full time remote job

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

Company Profile:

                                                                    App Innovation Technologies is leader in Mobile and Web based solutions development. With our extensive knowledge of this industry, our customers receive the edge needed to make their projects a true success. Our team of developers, analysts, designers, testers and project managers will complete projects on time to the agreed specifications with Mobile,  Social, Cloud and Analytic’s expertise.

We also provide a caravan of web-based products and Software services.  AIT is a reputed web/Software development company with its headquarters based at Coimbatore, India. We have a creative team of skilled professionals who have in depth knowledge in various technologies including open source technologies and Microsoft technologies to service our valuable clients. Please visit our website http://www.aitechindia.com">www.aitechindia.com for more details.

Job Description:

                                 We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment

Android Developer: 

Position: Android/Java/Kotlin Developer 

 - Selected candidate is required to be a part of the product development team and have to manage both maintenance and enhancement projects & building Mobile Applications using web services. 

Skills & Expertise we look for: 

1. Should be passionate about user interface design and have skills in Native Android with proficiency in Kotlin and Java. 
2. Out of the box thinking to troubleshoot and solve problems 
3. Should be willing to implement latest technology trends like XML/Compose UI, MVVM pattern, Livedata, Data binding, Pagination, Coroutines and other Jetpack components. 
4. Should be able to analyze customer requirements, estimate the effort, provide the deliverable date to the customer and make sure to ship the feature on time 
5. Experience in Release management like creating, merging, maintaining branches, versioning and releasing apps. Should have experience in publishing apps to play store. 
6. Ready to help team members in their technical challenges 
7. Collaborate with cross-functional teams to define, document, design, and ship new features

Personality we expect: 

1. You love an Agile work culture and deliver as per plan  
2. You're a lively person who's passionate on what you do  
3. You're a nonstop learner and enjoy sharing the learning to your juniors 
4. You're socially connected with the team and helping others team voluntarily. 
5. You're tech- expertise and effective in tools operation automate the regular process. 
6. You're someone who loves problem-working by seeing the occasion in every challenge and you enjoy learning from failures  
7. Honestly share your experience, feedback, challenges, learning and emotions for the day in your daily diary. 
8. Think of user needs instead of system needs 

Microsoft Windows Desktop WPF XAML, C#, Developer

Full Job Description

The ideal candidate will have 3-7 years experience and be responsible for developing high-quality WPF XAML applications. They will also be responsible for designing and implementing testable and scalable XAML code.

Responsibilities

· Develop Custom XAML, Blend, Prism

· Design highly scalable, testable code with via MVVM pattern

· Support Cloud and DevOps services

Qualifications

· Bachelor's degree or equivalent experience in Computer Science or related field

· Development experience with programming languages in C#, XAML, Unit Testing

· GIT repository

· SQL database or relational database skills a plus

· Azure Cloud and DevOps, a plus

Job Type: Full-time

• 5 to 8 years of hands on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA 
• 5 plus years of experience in the design, development, and implementation of programming code
• Experience in database development
• VBA - Should have good experience in developing efficient logic/algorithms using VBA
• Solid understanding of SDLC concepts 
• Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
• Must be good at all excel features and excel formulas 
• Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
• Work both independently and as part of a team 
• Experience in requirements gathering, effort estimate, designing and implementation and creating mock-up screens 
• Experience in databases like MS SQL Server (2005 to 2012,2014), MySQL and MS Access 
• Must have strong database concepts and DB designing skills 
• SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates 
• Experience in writing Stored procedures, Triggers and T-SQL
• Nice to have programming knowledge in C# 

• VBA, SQL 

• Strong analytical and problem-solving skills 
• Excellent interpersonal and communication skills 
• Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance 
• Should be able to work independently 
• Must be Proactive and Self-motivated
• Must have the ability to prioritize the work, execute tasks and meet the deadline without fail 
• Effective time management skills 
• Customer Focus, Willing to learn and self- teach any new technology 
• Strong business and collaboration skills, and responsive to service needs and operational demands.