Telecaller

Position Overview: 

We are seeking a highly motivated and skilled DevOps Engineer with 3-8 years of experience to join our dynamic team. The ideal candidate will have a strong foundation in Linux, infrastructure automation, containerization, orchestration tools, and cloud platforms. This role offers an opportunity to work on cutting-edge technologies and contribute to the development and maintenance of scalable, secure, and efficient CI/CD pipelines. 

Key Responsibilities: 

● Design, implement, and maintain scalable CI/CD pipelines to streamline software development and deployment. 

● Manage, monitor, and optimize infrastructure using tools like Terraform for Infrastructure as Code (IaC). 

● Deploy, configure, and manage containerized applications using Docker and orchestrate them with Kubernetes. 

● Develop and maintain Helm charts for managing Kubernetes deployments.

● Automate repetitive operational tasks using scripting languages such as Python, Bash, or PowerShell. 

● Collaborate with development teams to ensure seamless integration and delivery of applications. 

● Monitor and troubleshoot system performance, ensuring high availability and reliability of services. 

● Configure and maintain cloud infrastructure on AWS.

● Implement and maintain security best practices in cloud environments and CI/CD pipelines. 

● Manage and optimize system logs and metrics using monitoring tools like Prometheus, Grafana, ELK Stack, or Cloud-native monitoring tools. 

Key Requirements: 

● Experience: 3-8 years in a DevOps or similar role. 

● Linux: Strong proficiency in Linux-based systems, including configuration, troubleshooting, and performance tuning is must

● IaC Tools: Hands-on experience with Terraform for infrastructure provisioning and automation. 

● Containerization: Proficient in using Docker to build, deploy, and manage containers. 

● Kubernetes: Experience with Kubernetes for container orchestration, including knowledge of deployments, services, pv, pvc and ingress controllers.

● Helm Charts: Familiarity with creating and managing Helm charts for Kubernetes applications. 

● CI/CD Tools: Knowledge of tools like Jenkins, GitHub Actions, GitLab CI/CD, or CircleCI for continuous integration and deployment. 

● Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). 

● Scripting: Proficiency in automation scripting using Python, Bash, or similar languages. 

● Monitoring: Understanding of monitoring and logging tools such as Prometheus, Grafana, or ELK Stack. 

● Version Control: Strong experience with version control tools like Git. 

Preferred Qualifications: 

● Knowledge of networking concepts (e.g., DNS, load balancing, firewalls).

● Familiarity with security practices such as role-based access control (RBAC) and secrets management. 

● Exposure to Agile/Scrum methodologies and tools like Jira. 

● Certification in any of the cloud platforms (AWS Certified DevOps Engineer, Azure DevOps Expert, or GCP Professional DevOps Engineer) is a plus. 

Soft Skills: 

● Strong problem-solving and troubleshooting skills. 

● Ability to work collaboratively in a team-oriented environment. 

● Excellent communication and documentation skills. 

● Proactive approach to learning new tools and technologies. 

Note: Experience over Linux is Must.

Graduate/Post Graduate/MBA with 1 year of experience from BFSI

Work Experience 1+ Years of Sales experience,

Preference to NISM Certified candidates with experience in new client acquisition

Critical Skills Required

Relationship Management

Influencing Skills

Technical - Product Knowledge

Presentation skills

Interpersonal skills 

Effective Communication 

Result oriented with proper adherence to compliance

Negotiation skills

Job Description

 Responsibilities

• Develop Python Based API’s using FastAPI and Flask frameworks.
• Implementation of workflow using Apache airflow or similar tools.
• Follow and enforce organization defined SDLC within the offshore team.
•  Writing and modifying Docker files for the back end and Front-End Components.
• Integrate CI/CD pipelines for Automation and Code quality checks.
• Writing complex ORM mappings using SQLAlchemy.
• Unit testing using pytest, unittest etc.

Required Skills:

• Strong experience in Python and python-based technologies and frameworks including Flask, Fastapi, SQLAlchemy.
• Experience with AWS services like ECS, S3, ECR, Secrets manager, RDS, ELB, API Gateway, Cloudwatch logs, SNS, SQS, SES, Elastic Cache.
• Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases, writing raw SQL queries.
• Experience of using ORM frameworks like SQLAlchemy.
• Experience integrating 3rd party APIs.
• Strong understanding of OAuth protocol.
• Experience working with docker and dockerfile.
• Understanding of microservices pattern and architecture.
• Experience with Git, GitFlow, code review process.
• Must enjoy problem solving, have excellent communication skills and be a good team player.

Good To Have:

• Develop Front End Components using VueJS and ReactJS.
• Familiarity with pipeline deployment process, Terraform scripts.
• Familiarity with Sumologic.
• Familiarity with Data warehouse tools like Snowflake.

📌 Knowledge of development technologies including HTML, JavaScript, JQuery, AJAX, and CSS.

📌 Knowledge of  Microsoft.NET/ C#, If not Ready to learn 

📌 Comprehensive understanding of object-oriented and service-oriented application development techniques and theories.

📌 Internally motivated, able to work proficiently in a team environment.

📌 The candidate should be ready to learn multiple technologies.

Skill Requirement:

• People working on implementation/support/development of enterprise reconciliations/cash & liquidity management/payment or core banking software in banks and financial institutions is a must
• Strong technical skills in MS SQL, PL/SQL, SQL Loader, Stored Procedures, (Reporting Service and Integration Service) is a must
• Expertise of any or all of these core areas (Payment systems, ATM, Credit Card, Cash & liquidity, Core Banking, Securities, Confirmations) is a must
• Solid analytical and technical skills with regard to Transaction Lifecycle Management and Fintech software applications
• Client facing experience and experience with international customers strongly preferred
• Self-motivating, able to assume responsibility and work autonomously in a professional manner
• Willingness to travel upto 60 percent
• Willing to join within 30-45 days
• Good organizational skills including the ability to meet deadlines

Broad Job Responsibilities:

• During the first year, focus will be on consultant’s training on the product (technical and functional capabilities) along with handling product support related activities.
• Once the consultant has demonstrated sound capabilities and understanding of the product and its functions, he/she will be engaged in implementation related activities.
• Implementation Consultants help ensure that Transaction Lifecycle Management software applications are implemented and configured in accordance with standard business processes and meet client requirements.
• Consultants work directly with our clients mostly banks and financial institutions and provide guidance, make suggestions on how to best implement the software to provide the most value.
• Implementation Consultants work with Project Managers and other functional departments during the implementation and configuration of software applications,
• Define, develop, and document business requirements to ensure customer needs are captured and delivered
• Author specifications based upon client requirements, including functional test cases, for use in configuring and developing solutions during implementation as well as in custom integrations with other products.
• Build productive customer relationships and take responsibility for customer satisfaction.
• Work independently to complete tasks on time and collaborate with others as part of a team.
• Maintain project deliverables and documentation that can be recreated and leveraged as intellectual capital.
• Support custom integrations to ensure final product meets customer requirements
• Support customer during user acceptance testing cycle by resolving issues, answering questions, and guiding them through the process
• Provide written and verbal status reports to management on project status
• Participate in internal initiatives, e.g., process improvement, product improvement, and identifying best practices
• Own a customer facing project

Additional Skills Preferred:

• Knowledge on technical skills like C, C++, Python Scripting, Web services would be an added advantage
• Familiarity on Shell scripting would be an advantage
• Knowledge on Scripting such as Perl is preferred.

Personal Characteristics:

• Excellent interpersonal, oral and written communication skills.
• Commitment to own personal development
• Self-motivated, approachable, patient and reliable
• Ability to work in a multi-cultural environment

Benefits:

• Excellent opportunity to hone banking process knowledge along with technical skills
• Opportunity to work with a global banking product
• Excellent career growth prospects
• Opportunities to travel

Educational Qualification:

• Bachelor’s degree is a must

• Ensuring timely and proper Accounting of entries related to expenses and payments.(Zoho Books)
• Ensure timely payment of Rent, Salary, Utility Bills & statutory dues
• Ensuring Inventories are entered and invoiced in the system.
• Funds Management and vendor’s payment. Reconciliation of Vendors ledger..
• Follow up with Audit Team for Stores Audit, Stock Loss Recovery.
• Stock or inventory management
• Co-ordination with Statutory Auditors.
• Ensure statutory compliances and timely deposit of statutory dues
• Indirect & Direct Tax compliance
• Submission of GST/TDS Returns on monthly, quarterly and annually
• Invoicing, follow up with customer for payment & Reconciliation of customer account