Sales Executive

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Responsibilities:
• Modify existing WordPress and partner portal sites to spec and design
• Build new website landing pages for marketing campaigns
• Update or integrate existing CRM or marketing automation systems within websites and portals
• WordPress administration including core, theme plugin, updates, testing etc.
• Manage all technical aspects of websites including optimal performance and security

Description:

Looking for a great JavaScript developer who is proficient with React.js. primary focus will

be on developing user interface components and implementing them following well-known

React.js workflows with Redux.

Requirements:

Experience with web technologies (REACT, REDUX, AJAX, SCSS/LESS/CSS,

Hooks,HTML)

Excellent conceptual understanding of DOM, JavaScript, HTML/CSS and cross browser

rendering, behavior and performance. The candidate should have high level knowledge

on user experience, asset loading, browser rendering, responsive design, state

management, JavaScript asynchronous patterns, request handling, partial page updates, and REST APIs

with AJAX

Experience implementing static typing in JavaScript (Babel, Typescript)

Familiar with TDD practices. Comfortable with Jest, Jasmine, Cypress, Webdriver.io,

and other automation frameworks to develop and keep the test suite up to date.

Familiarity with front-end build/publish tools, such as npm. Grunt/Gulp.js, Webpack,

browserify.js

Proficient understanding of code versioning tools, such as GIT.

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 5-12 years in key account management/ BD / corporate sales is
• Experience in corporate sales, executive health check packages sales with corporates- from diagnostic companies, online aggregators, is preferred
• Outstanding communication and professional networking skills
• Excellent presentation, negotiation and interpersonal skills
• High ownership and problem-solving ability is a must

• Meeting with the design team to discuss gaming ideas and specifications.
• Establishing strategy and development pipelines.
• Planning and implementing game functionality.
• Transforming design ideas into pre-existing functional games.
• Designing and building game codes.
• Identifying and fixing code errors and game bottlenecks.
• Testing game functionality and theme dynamics.
• Ensuring products conform to high industry standards.
• Designing and building game patches and upgrades

What are we looking for?

• Bachelor’s degree in computer science, computer engineering, or a similar field.
• Previous experience working as a Unity3D developer.
• Knowledge of 3D development and integrated game physics.
• Experience in mobile game development.
• Good communication skills.
• Experience with memory and space optimization.
• Knowledge of scripting, animation, session management, and textures.
• Good troubleshooting skills.
• Excellent attention to detail.
• Knowledge of Cocos and Godot is an added advantage

Skills & Abilities

• Unity3D platform
• Agile Development
•  Experience in custom editors, inspectors, and tooling within
• Unity Android software development expertise
• Shading language such as HLSL
• Real passion for games

What’s in it for you?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
• A workspace, that is wide open as per the open door policy at the company, located in the most happening center of Bangalore. A well-fed stomach makes the mind work better and therefore we provide - free lunch with a wide variety on all days of the week, a stocked-up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedbacks given

1. Strong proficiency with .Net Core API development
2. Experience with caching approaches for API
3. Hands on with SQL Server and its variation among popular databases
4. Well versed with stored procedures, query plans, altering the indexes, and troubleshooting the performance holdups
5. Skilled at performance optimization of .NET APIs
6. Experience & Knowledge on Open API specification & swagger documentation

1. Familiar with .NET design patterns
2. Performance tuning of SQL Stored Procedures