Sales Manager

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

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Need High Level React Native Developer who has worked with multiple applications, Healthcare knowledge is preferable, Understand existing code and optimize it, along with create new functionalities and usability.

Should Understand Data and how to handle large volume of data in application both online and offline in application and communicate to our backend using Rest APIs

At LambdaTest, We help developers and testers fix their applications across a combination of2000+ browsers and Operating Systems by providing a complete cross-browser ecosystem on the cloud. We are looking for an industry leading Full Stack Developer with strong PHP experience to join our Technology department. You’ll be someone who loves innovating, problem solving and wants to be at the forefront of transformation. We are constantly developing new and cutting edge scalable solutions and we need a best in class developer to push boundaries, work at pace and never take no for an answer! 

At LambdaTest' You’ll be playing a key role within our team as we build solutions and concepts to further our ongoing global expansion. As a Full Stack Developer, you should be comfortable around both front-end and back-end languages, development frameworks and third-party libraries. .

• This is an exciting opportunity to join an evolving team both in technology and process and this role will be an important part of shaping our innovation and in implementing these changes. 
• Practical experience of continuous integration and deployment 
• Multiple concurrent feature branches and experience of merging them 
• Software architecture considerations (outside of simple request/response patterns) 
• Design patterns 

• 2+ years of experience developing with modern PHP using Laravel or Symfony
• Strong Javascript framework experience on a production environment (React, Angular, Vue,)
• 2+ years experience with VueJS
• Experience building, maintaining, testing and documenting APIs to be used by other developers both internally and externally
• Experience with database management and optimization
• Experience with other data stores like Elastic Search, MongoDB or similar
• Experience with git and related tools
• University Bachelor's degree or equivalent experience

Flexiple's infrastructure is heavily powered by Ruby on Rails, and we're keen to onboard smart Ruby developers with some experience on JavaScript to help us build amazing web apps!

You'll be part of Flexiple's core engineering team and get a chance to work on multiple Ruby/JS apps, that are built for performance & scale. A typical day of engineering work at Flexiple would involve backend ruby work and getting your hands dirty in the frontend.

Our apps are built for internal & external users, and a few of them get 1 million+ monthly hits! We'd love for you to help us build performant systems that function at such scale.

We don't make compromises in design or code and all our apps are robust, fast and well-tested. However, we also focus equally on speed of development, which is typical of the startup dev culture. So you'll see the best of both worlds at Flexiple!

This is a fully remote position that can be done from anywhere. The CTC can be increased based on the experience of the individual (up to 20 lpa).

If you're backend Ruby developer, who also loves to tinker on the frontend, then this is the right opportunity for you.

• Build & deploy robust, well-tested products/features that are used by millions of users.
• Write crisp, clean & efficient Ruby and JavaScipt code, with equal focus on being easy to maintain and debug.
• Write clean & elegant CSS to bring static wireframes/mockups to life.
• Communicate effectively, contribute to improving the dev processes and brainstorm ideas.
• Share feedback with others, mentor your teammates and grow as a part of the team.
• Stay up-to-date with the latest technologies.

First week:

• Join the team, understand Flexiple's practices & processes.
• Set up your local dev environment
• Get familiar with our tech stack & products.
• Create your first pull request.

First month:

• Get acquainted with the different products and their business domain.
• Contribute actively to the development of one or more products.
• Develop a deeper understanding of Flexiple's product suite, technology and processes.

First six months:

• Contribute actively to product planning, software development, testing and maintenance.
• Suggest and implement improvements to our dev processes and codebase.
• Lead tech initiatives for Flexiple's products.

• 1+ years of software development experience
• Past experience with Ruby on Rails and HTML/CSS/JavaScript
• Developed at least 2-4 production-quality web apps (at work or personal projects; can be any technology/ stack)
• Excellent grasp over algorithms and data structures
• Ability to learn and master new technologies quickly
• Passionate about building robust web/ mobile/ desktop apps and stay updated with the latest technologies/ frameworks
• Outstanding written and communication skills

• A fully remote (work from anywhere) role
• Receive a more-than-competitive salary plus benefits
• A flat and transparent culture
• Support for setting up home office
• Enjoy a culture with opportunities for growth and learning

You will be directly working with Hrishikesh, co-founder at Flexiple. More about him can be found on his https://www.linkedin.com/in/hrishikeshpardeshi/">LinkedIn and https://twitter.com/hrishiptweets">Twitter profiles.

JOB ROLE-

 Technical Recruiters - US Staffing (Night Shift).
Having experience with Banking & Finance clietnts

Sourcing and screening potential IT candidates from effective usage of Internal Systems.
Hiring candidates for US Clients .
Postings vacancies on portals and Networking within time frame.
Screening candidate as per required details, matching IT resources.
Based on technological skills, rates and location preferences from the available pool of Resources.

Desired Candidate Profile

Very good communication skills

should be presentable and has to have technical knowledge.

EXP - 5-6yrs
Budget- 5LPA

Responsibilities (KRA):

• Create Angular components with proper standards of the Angular.
• Create the applications with responsiveness and cross browser compatibility.
• Optimizing the performance on the browser by using the webpack custom confi
• Integrate with REST APIs built with modern authorization mechanisms such as JSON Web Token.
• Create test cases for each component by using any one of the testing library support provided in Angular.
• Ability to debug the Angular code in the browser to rectify the issues.
• Exposure to Progressive Web Apps (PWA) will be preferred.
• Exposure to latest technology trends and passion to grow is must
• Exposure to Insurance domain in past will be preferred

Required skills/Experience:

• Angular 6+, Redux, JavaScript
•  Node/NPM
• GIT
• JIRA 
• REST API, JSON
• Unit Test Cases - Jest/Enzyme/Mocha/Jasmine
• Visual Studio Code
• UI Library: Bootstrap / ng-zorro / Angular CDK Tomcat 

1. 2-4 years of experience as a Graphic Designer
2. Be willing to learn and grow, learning new skills and understanding the new mediums for today's technology.
3. Ability to illustrate your idea in various looks and styles, and quickly translate your ideas visually for your team
4. Someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs.
5. Must be an experience of Image cutting & image cleaning.
6. The ideal candidate should be well versed with Adobe Creative Suite including Photoshop, Illustrator and coral-draw.
7. Create design artworks as per clients requirement
8. Creating graphics and layouts for Social Media, Websites, Infographics, and Print Collaterals.
9. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design
10. Ability to work under pressure, and be constantly on the run, juggling multiple projects at once