Sales Executive

Experience- 4 Years

Recruitment Lead - Someone who has handled a team of field recruiters.

Worked on blue collar requirements. 

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 5 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 3.5 - 3.75 LPA

Location: Bangalore, HSR Layout

Job description:

Red Ant Media helps its clients in building digital creative solutions to help them achieve their business goals. As an outsourced product development company, we embrace the crossroads of Creative design, Web development, Web design, and Digital Marketing.

We are a data-driven agency, who bring together data-driven insights, user objective, brand, technology, content, and creative vision.

Experience: 1 -2 years

Location: Chennai

Roles and Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions ( MySQL, MongoDB)
• Creating database schemas that represent and support business processes.
• Understanding the nature of asynchronous programming and its quirks and workarounds

Skills Required:

• Knowledge of Node.js and framework available for it (such as express).
• Familiarity with Progressive Web Applications and Single Page Applications and frameworks (Vue, React, Angular with Typescript, etc).
• Hand on and implement complex Angular applications, directives, pipes, interceptors, services, etc.
• Node-based module loaders and task runners (Webpack, Gulp, or Grunt), creating npm modules.
• Proficient understating of code versioning tools, such as GIT.
• Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.

Requirements

• High self motivation to lead & build projects from beginning to end;

• You've shipped multiple products and are willing/able to demonstrate how you solved specific problems to solve users needs;

• Excellent communication in presenting your code and communicating what problems they are solving while giving/receiving feedback;

• Ability to quickly grasp goals and requirements from light specifications;

• Must be able to effectively & efficiently work with stakeholders spreads across many timezones;

• 3+ years of experience working in a modern commercial web development environment and shipping solid product;

• Proficiency using HTML/CSS/Javascript/AJAX;

• Solid understanding of the full web technology stack (e.g. HTTP, cookies, asset loading, caching, REST, Thrift);

• Past experience or familiarity with architectural patterns of large, high-scale web or mobile applications;

• Experience building and using continuous development environments; • Demonstrated design and UX sensibilities;

• Rigor in A/B testing, test coverage, and other web best practices;

• Analytical and strong quantitative skills, plus experience combining code and math;

• Familiar with most of the following: Microsoft Stack, Python, Node.js, Docker, AngularJS.

Perks

Ground floor opportunity with the team; shape the strategic direction of the company.

Work with sharp, motivated and passionate co-workers spread across many regions.

Rare opportunity to make real positive impact on the world!

Toplyne is a global SaaS product built to help revenue teams, at businesses with a self-service motion, and a large user-base, identify which users to spend time on, when and for what outcome. Think self-service or freemium-led companies like Figma, Notion, Freshworks, and Slack. We do this by helping companies recognize signals across their - product engagement, sales, billing, and marketing data.

Founded in June 2021, Toplyne is backed by marquee investors and angels (we'll be happy to tell you how much we've raised, and from whom on call). We are building out our founding team as we speak and we'd love to chat with you!

You taking a lot of pride in writing scalable, readable & maintainable code. You have a product bent of mind. You like working in a fast paced environment and ship code most days of the week. You enjoy working cross functionally in a collaborative environment with designers, PM's to build the best product possible. You don't mind getting on customer calls to understand their perspective to build a better product or help them with issues they might be facing.

You're hungry, ready to hustle, and keen to learn!

As a founding member of the core engineering team, you will:

• Work with the founders in co-creating the product with early believers (read: customers)
• Develop massive, complex software systems that scale globally.
• Build and own a substantial part of the product and help build the culture of engineering within Toplyne

• Strong first principles
• Hustle! We're young, lean, and in our early days. You'd have to set up your own shop, work with design customers to find generalisable use cases, and build them out.
• Ability to collaborate with cross-functional teams to build and ship new features
• 2-6 years of experience
• Good understanding and experience working with javascript frameworks such as React.
• Work closely with developers and UX designers to ensure that the presentation layer is implemented in accordance with best above best practices and UX specifications.

• Not looking for a 10x engineer. We are ok if you are 1x but are really good at what you, a good human being & work well in a team.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.