Sales Executive

Key Responsibilities:

1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.

2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.

3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.

4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.

5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.

6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.

7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.

8. Ensure any escalation or potential escalation is immediately reported to the Manager.

9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.

10. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Minimum two years’ experience in a high-quality outbound voice process.

2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.

3. Proactive, confident, and self-motivated.

4. Performance oriented with a passion for sales and numbers.

Conduct lead generation, prospecting, and qualifying potential new clients. Research companies to create strategic communication plans. Proactively schedule calls with prospective clients via phone and email (including cold calling)

Develop new business via the established channels (telephone and help desk system) and mass communication such as email and social media to introduce the EstateMaster solutions and identify appropriate buyers within the target market.

• Follow up on leads and conduct research to identify potential prospects.
• Assessing the results of marketing campaigns
• Support sales team to improve performance, control, and maintenance of their leads.
• Identify key buying influencers within these prospects to determine the budget and timeline.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.
• Work with the Regional Sales Managers and President to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
• Assisting Marketing Director in writing reports and analyzing data
• Helping to drive leads and online traffic with web-based activities and programs
• Prepare and analyze marketing and sales pipeline reports and dashboards.
• Good knowledge about Blockchain and Crypto is added advantage.

Job brief

Individual will work on the MLEG Program facilitating business requirements from sites that plan to engage and move forward with implementation of MLEG IT Tools and processes. Work will also include business value analysis for sites, programs, and IT Tools. Create Investment Proposals for new projects and updated scopes while ensuring the functionalities of the new system/process meet business needs
In partnership with the business and IT leadership, Business Readiness is responsible to apply methodologies and tools to identify and manage the people-side of change (IT systems, process, behaviours) to achieve business result.   
Individual contributor, lead a change team and/or oversee change delivery across a portfolio or business area.  Common activities include (Business Change Implementation Management)
•    Confirmation and alignment of change scope 
•    Stakeholder identification, analysis, and management
•    Change Strategy 
•    Mobilising leaders
•    Communications strategy, planning and execution
•    Training design and delivery
•    Engaging the business on their implementation and adoption requirements
•    Change Planning and monitoring
PHEA(Perform Hydrocarbon and Energy Accounting)
•    Ensure program deliverables & goals align with PHEA's vision 
•    Investment Proposals for new projects/updated scopes
•    Ensure the functionalities of the new system/process meet business needs
•    Monitors program progress such as awareness regarding Issue Resolution and Risk Management
•    Supports execution via program and project reviews

• Looking for techno-functional candidates
• Java/Dot net prior exp
• Solutioning experience mandatory

• Develop comprehensive E2E test cases at the application and multi-application levels
• Create direct channels of communication to software and application developers that get the job done without managerial interjection
• Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results
• Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress
• Determine and document user requirements for business processes and abide by those requirements for future projects. 

• Bachelor’s or master’s degree in related technical field
• 3+ years of associated work experience
• Advanced SQL database management and D365 and maintenance skills
• Practical application ability with Microsoft Office and Visio
• Detailed analytical abilities
• Strong experience in user testing and project management

• Willing to contribute in Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req
• Must have Good Internet & Good Laptop/System 

Job Description:

We are looking for an expert JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components.

Good experience in VueJS. Background of React/Angular.Strong knowledge of OOJS and ES6

Ability to write reusable, effective, and scalable JavaScript code. Building modular and reusable components and libraries. Translating client’s technical specifications into code.

You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.

Work Experience: 3 to 4 years

Responsibilities:

Developing user-facing applications using Vue.js

Building modular and reusable components and libraries

Optimizing your application for performance.

Implementing automated testing integrated into development and maintenance workflows

Staying up-to-date with all recent developments in the JavaScript and Vue.js space

Keeping an eye on security updates and issues found with Vue.js and all project dependencies

Proposing any upgrades and updates necessary for keeping up with modern security and development best practices.

Skills:

Highly proficient with the JavaScript language and its modern ES6+ syntax and features.

Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM.

Familiarity with the Vue.js ecosystem, including Skills.

Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and Nuxt.js

Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )

Knowledge of functional programming and object-oriented programming paradigms

Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha

Proficiency with modern development tools, like Babel, Webpack, and Git

Good understanding of HTML5 and CSS3, including ( Sass or Less depending on your technology stack )

Understanding of server-side rendering and its benefits and use cases.

Knowledge of functional programming and object-oriented programming paradigms.

Ability to write efficient, secure, well-documented, and clean JavaScript code.

Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha.

Experience with both consuming and designing RESTful APIs.

Title: Software Development Engineer Fullstack

Duration: Permanent / Fulltime

• Development and potentially maintenance of advanced software systems and their features.
• Interact with customers and partners to scope and estimate user stories from acceptance criteria.
• Produce highly testable code with an emphasis on quality and correctness.
• Work alongside other engineers to improve technology, while consistently applying established effective software development practices.
• Attend regular project meetings, report on progress and setbacks, and participate in both planning and retrospective exercises.
• Proficient in .NET Core /C# ,Strong in OOPs, MVC, Design patterns, SOLID principles, Web API,  SQL Server.HTML5, CSS3, JavaScript/Type scripting and web development frameworks.
• Expertise in React, Nodejs,
• 3 years of SQL server development 
• Database design SOAP, REST

Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.   

The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time. 

This role has 3 layers to it - 

Solutioning 

• Configure all features of the company application, groups, and security settings in the company and other EAS systems.
• Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
• Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
• Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.

Technical Enablement 

• Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
• Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
• Drive existing and new product feature adoption across Customers.
• Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
• Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
• Ensure Application Analysis and technical reviews are happening at the right time, within SLA.

Technical Account Management

• As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
• During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
• Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
• Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.

What are we looking for?

• Has preferably worked in Product based or Consulting companies for International customers
• Comes with a work experience of 6+ years 
• Should be strong with Javascript, HTML, and CSS 
• Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
• Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.