Telesales Executive

Conversation Designer

The Opportunity 

Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences. 

Job Profile: 

Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment. 

Roles and Responsibilities: 

•  Design effective, innovative, and delightful conversational experiences using user-centric design methodologies 
• Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap 
• Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form 
• Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns 
• Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps 
• Write copy suitable for automated conversations in the messaging medium 
• Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals 
• Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers 
• Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns. 
• Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members

Skills Requirements:

• To be successful in this role, you should possess:
• Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
• professional experience
• At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
• We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
• experience
• Strong prioritization skills.
• Excellent mastery of verbal and written english language.
• Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
• LUIS, etc. and how it impacts conversation designs
• Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
• and disadvantages are of each
• Contact center and/or customer service experience a plus

AMAZECH SOLUTIONS: COMPANY PROFILE 

Amazech Solutions is a Consulting and Services company in the Information Technology Industry. Established in 2007, we are headquartered in Frisco, Texas, U.S.A. The leadership team at Amazech brings to the table expertise that stems from over 40-man years of experience in developing software solutions in global organizations in various verticals including Healthcare, Banking Services, and Media & Entertainment  

We currently provide services to a wide spectrum of clients ranging from start-ups to Fortune 500 companies. We are actively engaged in Government projects, being an SBA approved company as well as being HUB certified by the State of Texas. 

 Our customer-centric approach comes from understanding that our clients need more than technology professionals. This is an exciting time to join Amazech as we look to grow our team in India which comprises of IT professionals with strong competence in both common and niche skill areas.  

Location : Bangalore(Hybrid)

Employment type: Full time.

Skills Set :.net , angular.

Permanent website: www.amazech.com

About Company

Our client is a luxury home décor brand and led by highly admired luxury brand builders, internationally trained designers, and world-class technology professionals.

Role & Responsibilities :

• Design and implementation of the overall web architecture
• “Pixel-perfect” implementation of our approved user interface
• Front End Development - Expertise in front-end technologies, including JavaScript,CSS3 and HTML5 and third-party libraries such as React Js, jQuery
• Design and deployment of our database
• Ensuring the entire stack is designed and built for speed and scalability
• Design and construction of our REST API
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration and deployment
• Designing Database - Expertise in databases like MySQL, Other database like
• MongoDB , PostgreSQL Will be plus.
• Ensuring cross-platform optimization for mobile phones.

Requirements:

• Server management and deployment for the relevant environment
• Familiarity with a relevant and globally supported framework—both front-end and back-endlike React, Laravel.
• Thorough understanding of user experience and possibly even product strategy
• Experience implementing testing platforms and unit tests
• Who qualifies?
• Software developer with skill to develop front-end and back-end system in Web site
• development.
• The candidate number have hands on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web based applications.
• Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.

• The candidate should have a minimum of three years of working experience. The candidate will be evaluated accordingly to their total work experience.

Expectation from the Candidate

• Deep understanding of ‘under the hood’ knowledge of Angular. i.e. in-depth knowledge of the Angular framework.

Skills and Qualifications

• Proficiency with TypeScript, and latest Angular version and HTML5
• Professional, precise communication skills
• Work experience writing Unit Tests using Jasmine and Karma
• Work experience in applying the best practices of Angular, Web Application development
• Extensive working knowledge of HTML5, CSS3, XML and JSON.
• Thorough understanding of Reactive Programming, RxJS framework, Databases, API,
• Implementing of Caching and RESTful services
• Applying a validation framework, performance tuning using Angular lazy loading concepts
• Working experience in an Agile team especially with SCRUM
• Good understanding of DevOps, CI/CD principles and practices to improve Software Quality & Efficiency

Following Skills will be an added advantage

• Work experience with JAVA (Spring Boot or Spring Cloud Services) or .NET backend
• Familiarity in working with Containers, Docker, Kubernetes, etc
• Service / API test – to test endpoints as thoroughly as possible
• End to End integration test system

Behavioral Skill

• Should be a quick learner with a problem-solving mindset
• Attention to detail and follow-through to achieve good quality
• Should have excellent written and verbal communication skills

Salesforce developer
Exp: 7-9Years

Location: Noida & Hyderabad

• Expertise and industry experience working with Salesforce (Lightning web components (LWC), Apex, SOQL, SOSL, Rest/SOAP/GraphQL Integration)

• Salesforce Admin, Platform Developer 1 / Platform Developer 2 and Salesforce Service Cloud Certification

About Us

Instavans is a Logistics tech startup focused on the development of SaaS products for the Road Trucking industry. Instavans has built and rolled out SmarTruck™, a SaaS based TMS with a private marketplace. SmarTruck has customers in India & the MENA region and is poised to enter Latam and Sub-saharan Africa.

The company’s innovative go-to-market plan involves working with large Shippers and 4PLs (Fourth Party Logistics Service Providers) to synergistically bring their Carriers on board.

We are looking for people to help us supercharge our growth, while we continue to embody the values that have got us so far already. As we are a rapidly growing company you will gain exposure to all areas of the platform, understanding the key success drivers at an engineering team and gaining invaluable experience for your future career. Success in this role will lead to opportunities for growth across the entire engineering team with significant scope for future development.

We have openings in Frontend (Angular 8+), Backend(Node.js), Android (Kotlin) and QA (Automation)

Position: - Professional Service Consultant

Location: - Noida

Company: - Infinity Labs Ltd

Website: - http://www.infinitylabs.in">www.infinitylabs.in

Job Description: -

Desired Experience:

Providing remote support/ consultation on security domain who can work in a 24/7 environment and collaborate with customers and accounts teams to deliver seamless services to large enterprises.

Education:

BE in Computer Science or equivalent education/training/experience.

Key Skills:

• Excellent verbal and written communication skills.
• Strong consulting skills.
• Ability to multi-task and work in a fast-paced environment.
• Ability to be self-starting and manage multiple tasks at a given time.
• Ability to work individually and as a part of a team.
• Effectively handle multiple projects and deliver the right solution to the customer.

Technical Skills

• Advance understanding of internetworking, LAN, and WAN technologies.
• Experience with network, security solutions, and technologies leading security solutions in large environments.
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience with troubleshooting skills related to networking, routing, IP, NAT, IPSEC VPNs and knowledge of how these interact with applications and users.
• Ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
• Experience with installation, configuration and operation of Palo Alto Networks products.
• Experience working with a multi-factor authentication security system.
• Experience on the Endpoint security.
• Experience in Cloud technologies (AWS, Azure primarily, VMware NSX etc.)