Customer Sales Executive

Key Responsibilities

● Test web and mobile applications / services, ensuring they meet high-quality standards. ● Conduct thorough testing of e-commerce platforms in the automobile domain (e.g., carwale.com, cars24.com). ● Perform backend REST API testing, ensuring correct data in databases and debugging issues through logs, network responses, and database validations. ● Collaborate with cross-functional teams (developers, product managers, DevOps) to define and execute comprehensive test plans and strategies. ● Analyze and debug integration workflows, particularly with third-party services such as payment gateways and authentication providers. ● Ensure exceptional frontend UI/UX quality with meticulous attention to detail. ● Write, execute, and maintain detailed test cases based on user stories and business requirements. ● Conduct regression, integration, and user acceptance testing (UAT) to validate product functionality. ● Monitor and analyze test results, report defects, and collaborate with developers for resolution. ● Use tools such as Postman, browser developer tools, and bug-tracking systems like JIRA effectively. ● Coordinate testing activities across multiple releases and environments. ● Facilitate test preparation, execution, and reporting while ensuring alignment with Agile frameworks. ● Maintain and update test documentation following requirement changes. ● Participate in daily stand-ups and sprint planning discussions, contributing to feature validation and delivery goals. ● Monitor and triage issues in collaboration with cross-functional teams to resolve them efficiently.

Required Skills & Qualifications

● 2+ years of experience in both Manual and Automation testing with hands-on exposure on web and backend testing, preferably in the e-commerce/automobile industry. ● Strong proficiency in testing tools like Postman, browser developer tools, and bug-tracking systems. ● Solid understanding of SQL, PostgreSQL, Python or MongoDB for data verification. ● Familiarity with async communication in service (e.g., AWS SQS, Apache Kafka) and debugging issues therein. ● Excellent knowledge of the software testing lifecycle (STLC) and Agile testing methodologies. ● Experience with version control systems like Git. ● Proven ability to debug issues in API integrations, logs, and databases. ● Strong communication and documentation skills for reporting bugs and preparing detailed test reports. ● Understanding of regression testing frameworks and expertise in functional and integration testing.

Additional Preferred Qualifications

● Experience with mobile testing frameworks and tools. ● Basic understanding of performance testing and debugging for optimized user experiences. ● Exposure to automation tools (not mandatory but advantageous).

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

Job Description 

Key Responsibilities: 

• Develop responsive and dynamic web applications using the Angular framework.Collaborate closely with back-end developers and designers to implement user-friendly interfaces.Translate design mock-ups and wireframes into high-quality, efficient code.Ensure cross-browser compatibility and optimize application performance for a seamless user experience.Implement best practices for front-end development, including code organization, testing, and documentation.Collaborate closely with product managers, visual designers, and frontend developers to ensure alignment of design and development goals.Explain and justify design decisions based on established principles and standards, advocating for the user experience.
• Actively contribute to team meetings, brainstorming sessions, and sprint planning.Foster a culture of continuous improvement and innovation within the team.Participate actively in code reviews, providing constructive feedback to team members.Stay updated on the latest trends and technologies in web development, particularly Angular updates, and best practices.

Requirements:

• Strong development experience with Angular, including Angular 10+.Proficiency in HTML5, CSS3, and JavaScript.Well versed with object oriented programmingBetter understanding of SOLID principlesExperience with responsive design and CSS frameworks (e.g., Bootstrap).Familiarity with version control tools such as Git.Solid understanding of web standards and best practices.Ability to work collaboratively in a fast-paced, agile environment.Excellent problem-solving and communication skills.Bachelor's degree in computer science, Engineering, Design, or a related field (preferred).

Preferred Qualifications:

• Previous experience in both Angular development and UX/UI design roles.Knowledge of UX/UI principles and design tools (e.g., Adobe XD, Sketch).Experience creating wireframes, prototypes, and conducting usability testing.Familiarity with Agile development methodologies.

JOB SUMMARY:  The Senior Associate supports the Data Analytics Manager by proposing relevant analytics procedures/tools, executing the analytics and also developing visualization outputs for audits, continuous monitoring/auditing and IA initiatives. The individual’s responsibilities include -

Understanding audit and/or project objectives and assisting the manager in preparing the plan and timelines.

Working with the Process/BU/IA teams for gathering requirements for continuous monitoring/auditing projects.

Working with Internal audit project teams to understand the analytics requirements for audit engagements.

Independently build pilot/prototype, determine appropriate visual tool and design the views to meet project objectives.

Proficient in data management and data mining.

Highly skilled on visualization tools like Qlik View, Qlik Sense, Power BI, Tableau, Alteryx etc.

Working with Data Analytics Manager to develop analytics program aligned to the overall audit plan.

Showcasing analytics capability to Process management teams to increase adoption of continuous monitoring.

Establishing and maintaining relationships with all key stakeholders of internal audit.

Coaching other data analysts on analytics procedures, coding and tools.

Taking a significant and active role in developing and driving Internal Audit Data Analytics quality and knowledge sharing to enhance the value provided to Internal Audit stakeholders.

Ensuring timely and accurate time tracking.

Continuously focusing on self-development by attending trainings, seminars and acquiring relevant certifications.

3+ years of industry experience designing, building and supporting cloud-native systems in production with a solid grasp on good software engineering practices such as code reviews, a deep focus on quality, and documentation

• Demonstrable backend development expertise using Java (JDK 8+, 11 preferred)
• Proven Experience writing reactive, event-driven, asynchronous code using Vert.x
• Fair understanding of networks, security, system resilience & clustering • Experience with MongoDB & ELK stack
• Experience building & consuming RESTful APIs • Experience writing Unit & Integration tests with JUnit5 / Jupiter
• Ability to troubleshoot and effectively resolve issues across services and multiple levels of a complex technical stack that includes microservices, container & virtualized environments, and message & event streams, in a timely manner.
• A desire to learn and apply best practices in software development
• Good communication, and the ability to work remotely with minimal supervision

Nice to have skills:

• Oracle database experience a plus
• Experience with Apache Kafka (or Java Messaging Services in general) & Nifi
• Experience with containers & orchestration – Docker, Docker Swarm, Kubernetes
• Experience with CI / CD – Jenkins, Nexus, AWS and / or Azure Cloud infra

Job Description:

1. Developing the latest user-facing features using React.js.
2. Translate designs and wireframes into high-quality and responsive screens.
3. Building reusable components and front-end libraries for future use.
4. Learn and understand user interactions & Translate designs and wireframes
into high-quality code.
5. Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
6. Creating servers and databases for functionality and coordinating with various
teams working on distinct layers.
7. As a MERN Stack Developer, you will be involved from conception to
completion with projects that are technologically sound and aesthetically
impressive.

Skill Requirements:

1. Full-stack experience designing and building scalable applications end-to-end.
2. Excellent JavaScript skills and strong proficiency in React.
3. Familiarity with the MERN stacks (Mongo DB, Express.JS, React.JS, and Node.JS)
and Working experience with React, Redux, ES6.
4. Experience building backend APIs using Node JS and Express JS.
5. Experience with NoSQL databases such as Mongo DB, mongoose, aggregation
framework, and Redis.
6. Experience with Web sockets and related frameworks (e.g. Socket.IO) and
Knowledge of JSON Web Token.
7. Experience using RESTful APIs and basic Authentication Mechanisms.
8. Create and Maintain Microservices & Ability Showcase past work via live web
pages and familiarity with code versioning tool Git

The candidate will be part of the team developing and maintaining Networking drivers for the company's 200/100/50/40/25/10GB PCI-E Ethernet adapters.

This will primarily be for Linux but can be extended to other Operating Systems (eg: FreeBSD, ESX, etc.)

He / She will be responsible for the design, coding, and unit testing of the software components.

Requirements:

• Experience in Linux driver development.
• Experience in developing/maintaining Network drivers is preferable.
• Experience in programming, analyzing, and debugging kernel crash dumps.
• Good knowledge of TCP/IP Stack and Internals, socket library, DPDK, SPDK, etc.
• Excellent programing skills in ‘C’ and Linux Kernel Internals
• Strong analytical, problem-solving, and conceptual skills.
• Excellent oral and written communications; an ability to present and discuss technical information in a way that establishes rapport, persuades others and gains understanding.

Job Description :

• Should have a very good understanding of IT requirements.
• Client communication
• Corporate communication
• Must be target oriented.