
- Answer Inbound/Outbound Calls Professionally, Explain Products And Services To Customers
- Identify Customer's Needs And Wants And Convince Them To Buy The Product/Service
- Gain Comprehensive Product Knowledge To Enhance Performance
- International Voice Process/International BPO
- U.K. Shift Timings - 01:30 PM - 11:30 PM
- Fluent Communication Skills Mandatory
- Location - N.I.B.M. Kondhwa, Pune M.H.

About IMPOS GLOBAL
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About the Programme
Developing an enterprise AI platform focused on financial compliance and intelligence
Role Overview
We are looking for a QA Engineer to own testing across the full platform. In a compliance context, a software defect is not just a technical issue — it carries real financial and regulatory consequences. You will be involved from the earliest stages of development, defining acceptance criteria, building test frameworks, and ensuring that every component of the system meets the accuracy and reliability standards required before it goes near a production compliance workflow.
Key Responsibilities
Test Strategy & Planning
• Develop and own the overall test strategy for the platform, covering all layers — data pipelines, ML models, APIs, application services, and frontend interfaces.
• Work with the Product Manager to define acceptance criteria for every user story before development begins, not after.
• Define accuracy and reliability thresholds for each ML model in scope — what performance levels are required before a model is considered production-ready.
• Maintain a living test plan that evolves with the product as new use cases are added.
Functional & Business Logic Testing
• Translate compliance rules and business logic into structured, executable test cases.
• Work closely with the subject matter experts to identify edge cases and exception scenarios that automated tests must cover.
• Validate that AI outputs — channel routing decisions, classification recommendations, and generated responses — are correct against defined compliance ground truth.
• Test end-to-end workflows from data ingestion through to user-facing outputs, ensuring correctness at every stage.
ML & AI System Testing
• Build regression test suites for all deployed models so that retraining does not break existing correct behaviours.
• Test model outputs for consistency, groundedness, and accuracy using both automated evaluation and structured manual review.
• Validate fallback mechanisms — ensure the system behaves correctly when model confidence is low or an upstream service is unavailable.
• Test feedback loop integrity — verify that validator decisions are correctly captured and routed to the model retraining pipeline.
API & Integration Testing
• Build and maintain API test suites for all integration endpoints — covering correctness, error handling, and edge cases.
• Perform load and performance testing on real-time inference endpoints to validate behaviour under expected production volumes.
• Test all third-party and government portal integrations against documented API contracts, including failure and retry scenarios.
User Acceptance & Production Readiness
• Coordinate and facilitate user acceptance testing with the RIL compliance and assurance teams.
• Produce a formal production readiness assessment before each deployment, documenting what has been tested, what passed, and any known residual risks.
• Monitor for defects in production and manage the defect lifecycle through to resolution.
Required Qualifications
Education
• B.E. / B.Tech / M.Tech in Computer Science, Information Technology, or a related field.
Experience
• 4+ years of QA engineering experience with at least 2 years testing AI, ML, or data-heavy systems in production.
• Experience writing and maintaining automated test frameworks, not just manual testing.
• Demonstrated ability to translate complex business rules into structured test cases.
Technical Skills
• Test Automation: Pytest, Selenium, Playwright, or equivalent for backend and frontend automation.
• API Testing: Postman, REST-assured, or equivalent; experience with contract testing.
• Performance Testing: Locust, JMeter, or equivalent for load and stress testing.
• ML Testing: Experience validating ML model outputs, building evaluation datasets, and running regression suites against retrained models.
• Data Testing: Experience validating data pipeline outputs — schema checks, completeness, and consistency.
• Languages: Python for test scripting and automation.
• CI Integration: Experience integrating test suites into CI/CD pipelines for automated test execution.
Preferred Qualifications
• Prior experience testing compliance, fintech, or legal technology systems where business logic accuracy is critical.
• Familiarity with LLM evaluation frameworks — RAGAS, TruLens, or equivalent.
• Experience with exploratory testing techniques for AI systems where outputs are probabilistic.
• Prior exposure to regulated environments where formal sign-off and test documentation are required.
About Monsoonfish
Monsoonfish is a premier design and brand strategy consultancy specializing in UX/UI design, product strategy, and corporate branding. We build impactful digital products and brand experiences for both internal initiatives and a diverse roster of forward-thinking clients. We value high integrity, extreme ownership, and a deep-seated passion for quality over rigid corporate structures.
Role Overview
We are seeking a highly driven, strategic, and deeply creative Senior Content Writer & Marketing Manager. This is a hybrid, multi-faceted role divided into three core pillars:
- Brand Custodian & Marketing Lead for Monsoonfish: Driving the strategic growth, brand equity, and lead generation engines for Monsoonfish itself.
- Client-Facing Content & Strategy Consultant: Spearheading copy, UX writing, and marketing content for our clients’ websites, branding projects, and digital products.
- AI Transition & Infrastructure: Helping Monsoonfish evolve into an AI-enabled marketing organization by establishing scalable workflows, documentation systems, content repositories, and brand frameworks that improve efficiency, consistency, and quality.
This is a self-driven, high-ownership role where micromanagement does not exist. Working hand-in-hand with our internal Design Leader, you will lead from the front, safeguarding the Monsoonfish brand archetype while executing multi-channel marketing campaigns.
Location: In-Office (Pune, MH), with performance-based, flexible WFH exceptions.
Employment Type: Full-time
Experience Level: Mid-to-Senior level (5+ years preferred in marketing, copy/content writing, or agency environments)
Key Responsibilities
Pillar 1: Monsoonfish Brand Strategy & Marketing (Internal)
Brand Custodianship:
Act as the ultimate gatekeeper for the Monsoonfish brand. Ensure every internal and external touchpoint—from social media to HR appointment letters, exit documents, proposals, case studies, and pitch decks—aligns perfectly with our brand archetype, tone of voice, and visual standards.
Lead Generation & Growth:
Design and execute short-term marketing initiatives to generate high-quality inbound B2B leads and prospective clients.
Social Media & Content Management:
- Develop and execute comprehensive content calendars and thematic content buckets.
- Script, write, and conceptualize diverse content formats: text posts, long-form articles, carousels, and video/film scripts.
- Manage and distribute content across LinkedIn, X (Twitter), Medium, Dribbble, and the corporate website/blog.
- Collaborate directly with internal graphic designers and video editors to bring visual narratives to life.
Agency Management & SEO/AIO:
Partner with the internal Marketing Design Leader to co-manage external agency partners (such as our SEO/AIO agency). Act as the content anchor, ensuring everything the agency requires—headlines, meta tags, landing pages, and web collaterals—is perfectly written, aligned with our brand, and delivered efficiently.
"Cognilense" Publication Expansion:
Cognilense is Monsoonfish's knowledge and thought-leadership initiative focused on design psychology, UX principles, cognitive biases, and decision-making frameworks.
Take ownership of our proprietary publication house (Cognilense—covering UX laws, cognitive biases, mental models, etc.).
- Manage and scale distribution across Amazon and retail formats.
- Strategize, innovate, and market Cognilense Workshops to establish Monsoonfish as a thought leader in the design ecosystem.
Employer Branding:
Naturally attract elite design and engineering talent/interns through outstanding cultural and brand marketing.
Pillar 2: Client Content & Strategy (External)
Cross-Functional Collaboration:
Partner with our internal product strategists, brand designers, and UX/UI teams to deliver comprehensive design and marketing solutions to clients.
End-to-End Copywriting:
Take full ownership of the text-based deliverables for client projects, spanning website copywriting, UX copy, brand taglines, product messaging, and go-to-market collaterals.
Adaptability:
Swiftly adapt your writing style and tone to match various client industries, personas, and unique brand voices.
Pillar 3: AI Transition & Infrastructure
AI-Led Workflow Documentation:
Lead the marketing department's transition into an AI-augmented workflow.
Repository Management:
Build, organize, and maintain digital frameworks, rules, content repositories, tone-of-voice guidelines, and brand archetype style guides that will feed into and support future internal AI-based tools.
Key Performance Indicators (KPIs)
Your success in this role will be directly measured by:
- Inbound Lead Velocity: Growth in prospective business queries and B2B leads generated via marketing channels.
- Brand Equity & Visibility: Measurable increase in organic reach, engagement, and authority across key platforms (LinkedIn, Medium, etc.).
- Delivery Quality & Integrity: Consistently delivering thoughtful, high-quality, strategically sound content for both internal brand initiatives and client projects on schedule.
- Project Pipeline for Cognilense: Expansion of retail reach and successful corporate/educational sign-ups for Cognilense workshops.
- Vendor Efficiency: Successful collaboration with external agencies alongside the Design Leader to meet SEO and growth targets.
What We Look For (Requirements)
Technical & Creative Skills
- Proven experience as a Content Writer, Copywriter, or Marketing Manager (agency or design studio experience is a massive plus).
- Exceptional command of the English language, with the ability to pivot seamlessly between business-focused B2B positioning and human-centric UX copy.
- Familiarity with modern SEO practices and a keen interest in AI Engine Optimization (AIO).
- Collaborative Vendor Management: Prior experience working with or managing external marketing/SEO agencies to deliver business results.
- Hands-on experience creating social media content calendars and managing cross-functional creative workflows (working with designers/video editors).
- Comfortable with leveraging AI tools ethically to scale and optimize internal processes.
Behavioral Traits & Culture Fit
- Extreme Ownership: You do not wait to be told what to do. You spot gaps, build strategies, and execute them independently.
- High Integrity: Honesty, direct communication, and commitment to top-tier delivery are non-negotiable.
- Collaborative Leadership: You are a team player who can share ownership with a Design Leader, put your hand up to help others, and comfortably ask for help when a project requires collective brainpower.
- Flexibility: While we don’t watch the clock, you are willing to occasionally jump on late evening calls or extend hours when critical client deliveries demand it.
Culture & Perks
- Output-Driven Freedom: We do not track hours or micromanage your day. If you deliver world-class work with total integrity, you enjoy immense autonomy.
- Hybrid Flexibility: This is primarily an in-office position to foster deep design collaboration, but hybrid/WFH exceptions are readily granted based on performance, trust, and rapport.
- Direct Impact: Your strategic footprint will be visible daily on both our corporate brand trajectory and the products we build for clients globally.
Job Opportunity: iOS Developer at FrontM
Location: Bangalore
Experience: 3–6 years
Education: B.E/B.Tech in Computer Science or related field
Salary: Above market standards
Career growth: Long-term opportunity with potential to evolve into lead mobile architect roles
About FrontM
FrontM builds software solutions for frontline workforces, with a strong focus on the maritime industry. Our platform supports mobile, web and specialised onboard use cases, including communication, collaboration, welfare, learning, healthcare and operational tools.
The platform is used in remote and bandwidth-constrained environments, so our mobile applications must be reliable, lightweight and carefully optimised.
Role Summary
As an iOS Developer, you will build and maintain core features of the onship iOS application.
You will work on scalable iOS architecture, real-time communication features, messaging, notifications, media experiences and performance optimisation for environments with limited connectivity.
This role requires strong iOS fundamentals, hands-on experience with Swift and Objective-C and the ability to build reliable applications for iPhone and iPad users.
Key Responsibilities
Application Development — 60%
- Develop and maintain iOS applications using Swift and Objective-C
- Build responsive, clean and reliable iOS user interfaces
- Implement messaging, notifications, calling, video calling and media-related features
- Integrate REST APIs, WebSockets and real-time communication services
- Optimise app behaviour for low bandwidth and intermittent connectivity
- Maintain compatibility across supported iOS and iPadOS versions
- Work with product, design and backend teams to deliver stable features
Platform & Architecture Development — 25%
- Design and maintain reusable iOS components
- Implement modular architecture for scalable feature development
- Work with iOS frameworks such as UIKit, SwiftUI, Foundation, AVFoundation and Core Data
- Integrate third-party SDKs where required
- Improve application performance, memory usage and startup time
- Support secure authentication, token handling and local storage
- Contribute to build, release and deployment processes
Reliability, Performance & Quality — 15%
- Write unit tests and UI tests
- Perform code reviews and maintain code quality standards
- Diagnose crashes, memory leaks and performance bottlenecks
- Use profiling and debugging tools such as Instruments, Xcode Debugger and Console
- Support App Store and enterprise distribution releases
- Maintain clear technical documentation where required
Required Technical Skills
iOS Development
- Strong experience with Swift
- Working knowledge of Objective-C
- Strong understanding of iOS SDK and Apple development ecosystem
- Experience with UIKit and/or SwiftUI
- Good knowledge of iOS app lifecycle, background modes and permissions
- Experience with push notifications and deep linking
Networking & APIs
- REST API integration
- WebSocket-based communication
- JSON parsing and API error handling
- Offline handling, retry logic and network state management
- Secure handling of authentication tokens and local data
Communication & Media Features
- Experience with audio/video calling features
- Familiarity with VoIP push notifications
- Experience with CallKit is a plus
- Experience with AVFoundation or WebRTC is a plus
- Experience with messaging, chat or real-time communication apps is preferred
Performance & Platform Knowledge
- iOS lifecycle and memory management
- App performance profiling using Instruments
- Debugging crashes and production issues
- App optimisation for low bandwidth environments
- Experience deploying apps through App Store Connect and enterprise distribution
Tools & Development Practices
- Xcode
- Git
- CocoaPods and/or Swift Package Manager
- CI/CD pipelines for iOS builds
- Firebase, Crashlytics or similar crash reporting tools
- Agile development practices
Personal Attributes
- Strong problem-solving skills
- Attention to detail in UI behaviour and performance
- Ability to work independently and ship reliable code
- Clear communication and collaborative mindset
- Comfortable working in fast-moving engineering teams
- Willingness to work on real-world operational use cases
Why join FrontM?
Long-Term Career Growth
Opportunity to work on complex mobile platforms used across global operations, with scope to grow into senior engineering or mobile architecture roles.
Engineering Challenges That Matter
Build mobile applications that need to work reliably in remote environments, limited connectivity and demanding operational conditions.
Meaningful Impact
Your work will directly support frontline professionals by improving access to communication, information and operational tools.
Apply Now
Join a team focused on building reliable software for real-world use cases and contribute to technology used across the global maritime workforce.
Job Description: We are seeking a motivated and dynamic Adtech Sales Executive to
join our growing sales team and contribute to our revenue growth. In this role, you will
assist in driving sales initiatives, building relationships with clients, and promoting our
innovative adtech solutions. This is an exciting opportunity to make a meaningful impact
on our company’s success in the digital advertising space.
Responsibilities:
● Support the sales team in achieving revenue targets and exceeding sales goals.
● Assist in the development and execution of strategic sales plans to drive business
growth and expand our customer base.
● Help identify target brands and new business opportunities that will utilize our
advertising platform through data-driven marketing methods.
● Build and maintain strong relationships with key clients and industry partners.
● Present our adtech solutions to clients, emphasizing their unique value and
benefits.
● Participate in negotiations and support efforts to secure contracts and close deals
with clients.
● Collaborate with cross-functional teams, including product development,
marketing, and customer support, to align sales strategies with business
objectives.
● Stay informed about industry trends, competitor activities, and market
developments to identify opportunities for growth.
● Provide regular sales updates and feedback to senior management, highlighting
key metrics and areas for improvement.
Qualifications:
● Bachelor’s degree in Business Administration, Marketing, or a related field.
● Preferred experience from Out of Home (OOH) agencies or media owners.
● Strong interpersonal skills with the ability to build relationships and engage clients
effectively.
● Understanding of adtech platforms, programmatic advertising, and the digital
marketing ecosystem.
● Results-oriented mindset with the ability to thrive in a fast-paced environment.
● Proficiency in CRM software and Microsoft Office Suite.
● Willingness to travel as needed.
📢 Job Description: HR Associate Intern (Recruitment & HR Operations)
Location: Bangalore
🔹 Role Overview
We are seeking a dynamic and proactive HR Associate Intern who can manage end-to-end recruitment along with core HR operations. This role requires a hands-on individual capable of balancing talent acquisition with employee lifecycle management.
🔹 Key Responsibilities
1. Talent Acquisition
- Manage the complete recruitment lifecycle (sourcing to onboarding)
- Understand hiring requirements and draft job descriptions
- Source candidates through job portals, LinkedIn, referrals, and other channels
- Screen resumes and conduct initial HR interviews
- Coordinate interviews with hiring managers
- Handle offer rollouts, negotiation, and candidate engagement
- Ensure a seamless onboarding experience
2. HR Operations
- Manage onboarding processes and employee documentation
- Maintain employee records and HR databases
- Track attendance, leave, and assist with payroll coordination
- Draft HR policies, offer letters, and internal communications
- Ensure compliance with company policies and labor laws
- Address employee queries and manage grievances
- Support performance management processes
🔹 Required Skills
- Strong understanding of end-to-end recruitment
- Knowledge of HR operations and employee lifecycle
- Excellent communication and interpersonal skills
- Ability to multitask and manage multiple roles
- Familiarity with job portals and sourcing techniques
- Basic knowledge of labor laws and HR compliance
🔹 Good to Have
- Experience in a startup or fast-paced environment
- Exposure to HRMS tools
- Experience in employer branding or employee engagement initiatives
🔹 Qualification
MBA / PGDM in HR or a related field
🌟 Why Join Us
- Gain hands-on experience across recruitment and HR operations
- Work in a fast-paced, growth-oriented environment
- Opportunity to take ownership and build core HR skills
Responsibilities
- Assist in daily administrative tasks, such as copying, filing, and scanning documents
- Manage and maintain executives' schedules, appointments, and travel arrangements
- Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
- Handle incoming and outgoing correspondence, including emails, phone calls, and mail
- Maintain office supplies and equipment by monitoring inventory and placing orders as needed
- Assist in the preparation of reports, presentations, and other documents
- Schedule and coordinate office events, including meetings, training sessions, and conferences
- Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space
Qualifications
- Proven experience as an administrative assistant or similar role
- Excellent organizational and time management skills
- Excellent Communication skills
- Experience in computer proficiency and Microsoft office suite
- Ability to multitask and prioritize tasks
- Attention to detail and problem-solving skills
- Discretion and confidentiality
What You will do
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.
● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
Nice to have Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits
● Competitive salary.
● Work from anywhere.
● Learning and gaining experience rapidly.
● Reimbursement for basic working set up at home.
● Insurance (including a top up insurance for COVID).
Location
Remote - work from anywhere
Roles and Responsibilities
1) Understand client requirements and functionalities.
2) Write well-designed, testable, efficient code.
3) Responsible for solving complex technical issues.
4) Ensure quality projects are delivered within defined timelines.
5) Active involvement in client communication to understand functional requirements.
6) Maintain high standards of quality for code, documentation and other deliverables.
Required Skills
1) Good experience in Angular/React
2) Hand on Node.JS./Express JS
3) Database : MYSQL/MongoDB
4) Experience in Java Script, Typescript.
5)Good experience in HTML5, CSS3, JavaScript, Jquery
6) Experience working in an Agile environment.
7) Good communication skills.
Job Summary
Engineering Manager is responsible for leading various Android platforms at Ola Electric Mobility
For this position,
We prefer someone who has displayed a track record of:
- Solid experience in JAVA
- Should have experience in Reactive programming, Asynchronous programming
and Unit Testing.
- Has an ability to quickly learn and contribute in multiple codebase.
- Overcomes roadblocks and requires minimal oversight.
- Takes initiatives to fix issues/tech debts before assigned to him/her.
- Able to deep dive into codebase and advise QA of possible regression impact.
- Communicates tech decisions through design docs and tech talks.
- Has delivered projects with end-to-end accountability.
- Keeps track of industry trends and introduces right tech/tools for a given job.
- Excellent understanding of software engineering practices, Design Patterns,
Data Structures, Algorithms.
- 5+ years of experience in a product-driven organization.
Key Result Areas (Accountability & Responsibility of the role)
-
Build highly scalable Android Platforms. Ability to work in a fast-paced setup, deliver results, set up high standards for the team, and the ability to attract world-class talent.
The job requires a gamut of roles and responsibilities -
- Build a world-class team of engineers
- Ensure their KPI’s and OKR are set and evaluated at regular intervals
- Responsible for delivering high-quality software products, on time, and within budget.
- Collaborate & work with Product Leads and Business Leaders to develop a long-term product plan,
products, and manage the release planning cycles for all products.
- Responsible for managing the staffing requirements and skillsets for the Customer Interaction Team,
assuring that sub-teams are staffed with sufficient skilled resources and meeting Ability to work in a fast-
paced setup,
- Deliver results, set up high standards for the team, and the ability to attract world-class talent. product
deliverables.










