Sales Manager

ROLES AND RESPONSIBILITIES:

Standardization and Governance:

• Establishing and maintaining project management standards, processes, and methodologies.
• Ensuring consistent application of project management policies and procedures.
• Implementing and managing project governance processes.

Resource Management:

• Facilitating the sharing of resources, tools, and methodologies across projects.
• Planning and allocating resources effectively.
• Managing resource capacity and forecasting future needs.

Communication and Reporting:

• Ensuring effective communication and information flow among project teams and stakeholders.
• Monitoring project progress and reporting on performance.
• Communicating strategic work progress, including risks and benefits.

Project Portfolio Management:

• Supporting strategic decision-making by aligning projects with organizational goals.
• Selecting and prioritizing projects based on business objectives.
• Managing project portfolios and ensuring efficient resource allocation across projects.

Process Improvement:

• Identifying and implementing industry best practices into workflows.
• Improving project management processes and methodologies.
• Optimizing project delivery and resource utilization.

Training and Support:

• Providing training and support to project managers and team members.
• Offering project management tools, best practices, and reporting templates.

Other Responsibilities:

• Managing documentation of project history for future reference.
• Coaching project teams on implementing project management steps.
• Analysing financial data and managing project costs.
• Interfacing with functional units (Domain, Delivery, Support, Devops, HR etc).
• Advising and supporting senior management.

IDEAL CANDIDATE:

• 3+ years of proven experience in Project Management roles with strong exposure to PMO processes, standards, and governance frameworks.
• Demonstrated ability to manage project status tracking, risk assessments, budgeting, variance analysis, and defect tracking across multiple projects.
• Proficient in Project Planning and Scheduling using tools like MS Project and Advanced Excel (e.g., Gantt charts, pivot tables, macros).
• Experienced in developing project dashboards, reports, and executive summaries for senior management and stakeholders.
• Active participant in Agile environments, attending and contributing to Scrum calls, sprint planning, and retrospectives.
• Holds a Bachelor’s degree in a relevant field (e.g., Engineering, Business, IT, etc.).
• Preferably familiar with Jira, Azure DevOps, and Power BI for tracking and visualization of project data.
• Exposure to working in product-based companies or fast-paced, innovation-driven environments is a strong advantage.

Work From Home

Experience: Minimum 2 years as TL in Tele Sales (Banking/DSA)

Salary: ₹30,000/month to 35,000/- (No incentives)

Job Type: Full-time (From 11.30 Am to 8.30 Pm) with 1 hour lunch break 

Bank Process: Reputed Bank – Bank Account Openings (Only Current Accounts)

Responsibilities:

Lead and monitor the remote tele sales team (Maximum 25 Nos) for banking products.

Achieve daily/monthly targets and ensure quality calls of the team.

Train, motivate, and guide team members.

Maintain sales reports and handle escalations.

Requirements:

Proven TL experience in Banking DSA.

Strong communication & leadership skills.

Good English and Hindi is a must. 

Laptop, headset, and stable internet connection required.

Qualification: Any Graduate

Game designers create the concepts and worlds of video games. They are involved with the design of the environment, story, characters, objectives and user experience of video games. 

Role and Responsibilities

They may be expected to deliver the following:

• Design and develop the original concept
• Construct level structure
• Storyboard the action of the game
• Conceive every element of the game including rules, setting, objects, vehicles, weapons, flora, fauna, etc, 
• Define user interface, menus and controls
• Generate the Game Design Document (GDD)
• Develop early prototypes
• Decide on the devices and platforms on which the game is played 
• Define the user experience 
• Work with programmers to design the back end of the game
• Research target audience to understand what they want in the game
• Lead the development process
• Produce sound effects, dialogue, musical score, sound mix and sound edit
• Manage quality assurance testing, and follow up on feedback
• Oversee the marketing and distribution roll-out
• Ongoing development and versions of the game

Game Designers should have a solid knowledge of 3D animation, illustration And programming languages.

Product photographers and videographers:

· Professional mastery of video and audio editing software and programs

· Ability to multitask and work toward several milestones on various projects simultaneously

· Creative experience in filmmaking and videography

· Ability to understand the desired outcome of a project when meeting with clients and the ability to bring them to life

· Experience editing various video projects and inserting sound effects, music and transitions

· Proficient in creating concept boards and other visual representations of planned edits for video projects

· Excellent communication skills are required to have a solid understanding of project scope and implementation

· Ability to collaborate well with other creative professionals to supply clients with top-notch finalized products

· Capture Action on Camera

· Videographers record important events using camera, lighting, and audio equipment.

· Videographers direct people to capture specific action and events for the camera

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

Recko Inc. is looking for a QA engineer to join our kick-ass engineering team. We are looking for smart, dynamic individuals to inspect and report on the quality of products through the entire production cycle.

About Recko:

Recko was founded in 2017 to organise the world’s transactional information and provide intelligent applications to finance and product teams to make sense of the vast amount of data available. With the proliferation of digital transactions over the past two decades, Enterprises, Banks and Financial institutions are finding it difficult to keep a track on the money flowing across their systems. With the Recko Platform, businesses can build, integrate and adapt innovative and complex financial use cases within the organization and  across external payment ecosystems with agility, confidence and at scale.  . Today, customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so their finance teams can optimize resources with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day operations. 

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko:

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

About the Role:

What are we looking for:

1. Strong understanding of Software Testing methodologies and Test design with Saas apps
2. 2+ years of experience in Manual  testing on Web using Postman, Jira or similar tools
3. Excellent communication and documentation skills with a strong attention to detail
4. Good understanding of Python / JavaScript and  Linux commands, SQL Databases
5. Good to have: Knowledge of performance and security testing, understanding of Jenkins, Kibana, Git, JMeter and hands-on experience with JUnit, Mocha (JavaScript), Any JavaScript e2e testing framework
6. Ability to interact with folks internally and externally to gather insights and handle multiple activities at once
7. Ability to think strategically and implement with excellence
8. A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with

As a test engineer at Recko, you will:

1. Test and prove that the software meets major architectural requirements while ensuring  the quality of the system as a whole 
2. Prove for scalability and performance of a software while running quality controls on components and final products
3. Develop and automate tests for software validation
4. Detect, investigate and troubleshoot bug and production issues
5. Analyze current technologies used within the company and develop steps and processes to improve testing procedures
6. Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
7. Gather product requirements (e.g. functionalities, speed, safety standards), 
8. Develop test plan, test scenarios and test cases and analyze the test results, detect issues and track root causes
9. Document technical issues and solutions as well as prepare file defect reports and report test progress

About GetMyUni : 

GetMyUni is a Times Internet invested company. We are an education hub which helps prospective aspirants make the right education choice via student reviews and insights. Being India's first social college search platform we help students in making the right college choice. (https://www.getmyuni.com)

Job Responsibilities :

- Content Development for Website.

- Must be genuinely interested and comfortable in Content Writing, Creative Writing, SEO Based Writing, Blog Writing, Email Writing.

- Must have team handling abilities.

Skills Required :

- Should have strong proficiency in writing.

- Should be comfortable using MS-Office (Word, Excel, PowerPoint).

- Should be comfortable working in a team.

Qualifications :

Minimum Educational Qualification : Completed Undergraduate

Personal characteristics :  Adaptive and Enthusiastic, strong interpersonal skills

Others : Applicants must get their personal laptops