Social Media Manager (Personal & beauty care)

Role :Ecommerce Executive

Location : Pune- Hadapsar

Industry: FMCG - Food Products (D2C Brand)

Employment Type: Full-Time, Permanent

Roles and Responsibilities:

1. Online Catalog Management

Ensure menu and product catalog hygiene across all e-commerce platforms.

Update product listings, descriptions, pricing, and availability.

Regularly audit online catalogs to identify and resolve bugs or inconsistencies.

2. E-Commerce Platform Operations

Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart,

Blinkit, and others.

Liaise with platform points of contact (POCs) to align on promotions, campaigns, and

strategies.

Coordinate with platforms to resolve technical or operational issues promptly.

3. Sales and Performance Optimization

Meet and exceed sales targets through data-driven strategies and promotions.

Formulate and execute marketing strategies to boost product visibility and increase sales.

Research and on board new e-commerce portals to expand the brand’s digital footprint.

Analyse sales trends, identify gaps, and optimize listings for maximum visibility and

conversion.

4. Customer Coordination

Address and resolve customer queries and complaints across e-commerce platforms.

Collaborate with customer service teams to enhance the buying experience and build

customer loyalty.

Implement strategies for improving customer satisfaction and online reviews.

5. Logistics and Order Fulfilment

Coordinate with production, warehousing, and logistics teams to ensure seamless order

fulfilment.

Track and resolve issues related to order delays, returns, and cancellations.

Monitor inventory levels to prevent stock outs or overstocking.

6. Online Reputation Management

Monitor and manage the brand’s online reputation across all platforms.

Respond to customer feedback and reviews professionally and promptly.

Work with the marketing team to implement strategies for maintaining a positive brand

image.

7. Data Analysis and Reporting

Use tools like Excel to analyse sales data, customer trends, and platform performance.

Generate and present weekly and monthly performance reports.

Provide actionable insights to optimize campaigns and product placements.

8. Collaboration and Coordination

Work closely with internal teams, including marketing, production, warehousing, and

logistics.

Partner with digital media teams to develop promotional campaigns for e-commerce

platforms.

Stay updated on the latest trends in the e-commerce landscape and implement best practices.

Desired Candidate Profile:

Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C

sectors.

Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart,

Flipkart, and similar platforms.

Skills:

Strong proficiency in Microsoft Excel for data analysis and reporting.

Excellent organizational and multitasking abilities.

Strong communication skills for internal and external coordination.

Analytical mind-set to identify trends and formulate data-driven strategies.Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).

Key Skills:

E-Commerce Management: Online catalog management, platform operations, order

fulfilment.

Digital Marketing: Campaign planning, lead generation, promotional strategies.

Customer Relationship Management: Handling customer queries, feedback, and reputation

management.

Data Analysis: Sales performance tracking, trend analysis, and reporting.

Logistics Coordination: Inventory and order flow management.

Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

Key Responsibilities:

• Client Acquisition: Identify and pursue new business opportunities in the residential sector.
• Sales Presentations & Proposals: Meet with potential clients to present our interior design services, create proposals, and close sales.
• Market Research: Stay up-to-date on industry trends and market conditions to identify new opportunities.
• Collaboration: Work closely with the design team to ensure that client expectations are clearly communicated and met.
• CRM Management: Maintain accurate records of client interactions and sales activities in the CRM system.
• Product Knowledge: Develop a deep understanding of our design offerings, materials, and services to effectively present solutions to clients.

Job Description

 Responsibilities

• Develop Python Based API’s using FastAPI and Flask frameworks.
• Implementation of workflow using Apache airflow or similar tools.
• Follow and enforce organization defined SDLC within the offshore team.
•  Writing and modifying Docker files for the back end and Front-End Components.
• Integrate CI/CD pipelines for Automation and Code quality checks.
• Writing complex ORM mappings using SQLAlchemy.
• Unit testing using pytest, unittest etc.

Required Skills:

• Strong experience in Python and python-based technologies and frameworks including Flask, Fastapi, SQLAlchemy.
• Experience with AWS services like ECS, S3, ECR, Secrets manager, RDS, ELB, API Gateway, Cloudwatch logs, SNS, SQS, SES, Elastic Cache.
• Strong knowledge of SQL, comfortable working with MySQL and/or PostgreSQL databases, writing raw SQL queries.
• Experience of using ORM frameworks like SQLAlchemy.
• Experience integrating 3rd party APIs.
• Strong understanding of OAuth protocol.
• Experience working with docker and dockerfile.
• Understanding of microservices pattern and architecture.
• Experience with Git, GitFlow, code review process.
• Must enjoy problem solving, have excellent communication skills and be a good team player.

Good To Have:

• Develop Front End Components using VueJS and ReactJS.
• Familiarity with pipeline deployment process, Terraform scripts.
• Familiarity with Sumologic.
• Familiarity with Data warehouse tools like Snowflake.

About the company:

Our client is a rapidly growing omni-channel luxury retailer with eight stores across Mumbai, Delhi, Kolkata and a global e-commerce platform servicing 65+ countries worldwide. The 18-year-old company is an established market leader with considerable brand equity.

Job Description: 

• Work closely with various people and teams throughout the entire app development cycle (concept, design, build, deploy & test) in an agile environment.
• Design and build applications for the Android & iOS platform using Flutter.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Knowledge of other web technologies and UI/UX standards.
• Familiarity with cloud message APIs and push notifications.
• Proficient understanding of code versioning tools like Git.
• Maintain and update the existing mobile app.

Job Specifications:

• Graduate or Post-graduate Engineer in CSE/IT/EE or allied field with 5+ years of relevant mobile app development experience.
• Minimum 2 years of experience in Flutter is a must.
• Familiarity with RESTful APIs to connect apps to back-end services.
• Excellent communication and interpersonal skills.
• Strong problem solving, analytical, decision-making and technical ability.

Benefits

• Rewards & Recognition Policies
• Group Mediclaim Cover

Your Job Role

• Write clean, scalable code using .NET Framework
• Remain up to date with the terminology, concepts, and best practices for coding.
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Assist software personnel in handling project-related work and other requirements
• Coordinate with other software professionals and developers

What are requirements

• Familiarity with the ASP.NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC)
• Min 3 years experience of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic . NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

Other Details

Experience required- 3+ years

Job Location- Noida (Onsite)

Job Type- Full time

Senior Full Stack Developer

Position: Senior Full Stack Developer
Experience Required: up to 5 years
Positions: 02

About us:

Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once can never cheat again. 

Job Description

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance. Full-stack developers will be required to see out a project from conception to the final product, requiring good organizational skills, attention to detail and ability to build team and to lead.

Job Responsibilities:

• Developing front end website architecture and Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Staying abreast of developments in web applications and programming languages.
  
  
  

Job Requirements:

• 5+ years of prior experience of full stack development
• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as Flutter, HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, Jquery
• Proficiency with server-side languages preferably Laravel PHP
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Experience with Git, SVN, or other version control tools;
• Excellent verbal communication skills.
• Good problem-solving skills.
• Brilliant leadership qualities
• High sense of integrity is a must.

Are you one of us?

We welcome you to Saakh’s family.

Responsibilities:

• Understand client’s business, strategy, and product offerings.
• An Integrated part in Ideating & deriving 360˚ strategies along with the research team.
• Independently research subject matter.
• Self-educate through engineering documentation and product use.
• Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)

 Must have:

• Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
• Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
• Clear, concise, and compelling copywriting and editing proofreading skills.
• 2-3+ years of experience in Digital Marketing

• erform maintenance functions in a safe and profitable manner.
• Perform and/or coordinate scheduled and unscheduled maintenance and repairs
• Perform maintenance including troubleshooting and repair of CNC and manual manufacturing equipment
• Perform and or coordinate scheduled and unscheduled maintenance/repairs of production support and facilities equipment, i.e. air compressors, fire extinguishing and sprinkler systems, forklifts, lifting equipment, HVAC system and filtration systems.
• Install and/or oversee the installation and commissioning of new equipment. Troubleshoot, repair, and maintain all new and existing production and production support equipment.
• Coordinate third party maintenance and support activities.
• Work with departments to ensure maintenance activities are performed in alignment with production schedules.
• Initiate and maintain records within the maintenance electronic tracking system and write SOP’s as required.
• Ensure safety policies and procedures for performing maintenance activities are in place and comply with all State and Federal requirements.
• Follow all building code requirements.
• Maintain a safe, clean, and secure work area
• Support 5S, lean and continuous improvement activities.