Senior Online Marketing Manager

Job Title: ServiceNow Developer / Senior ServiceNow Consultant

Experience Required

6+ Years

Job Description

We are seeking an experienced ServiceNow professional with strong expertise in one or more ServiceNow modules, including ITSM, CSM, HRSD, ITOM, HAM, CMDB, SPM, or GRC. The ideal candidate should possess hands-on experience in designing, developing, configuring, and implementing ServiceNow solutions while collaborating closely with business and technical stakeholders.

Requirements

• 6+ years of experience working on the ServiceNow platform.
• Strong hands-on experience in ServiceNow development, configuration, and administration.
• Experience in one or more ServiceNow modules:
• ITSM (IT Service Management)
• CSM (Customer Service Management)
• HRSD (HR Service Delivery)
• ITOM (IT Operations Management)
• HAM (Hardware Asset Management)
• CMDB (Configuration Management Database)
• SPM (Strategic Portfolio Management)
• GRC / IRM (Governance, Risk & Compliance / Integrated Risk Management)
• Experience in Service Catalog, Workflows, Flow Designer, Business Rules, Client Scripts, UI Policies, ACLs, Notifications, Integrations, and Reporting.
• Strong understanding of ServiceNow platform architecture and best practices.
• Experience in designing scalable and maintainable ServiceNow solutions.
• Knowledge of REST/SOAP APIs and third-party integrations.
• Experience in Agile delivery methodologies.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (CIS) in any module.
• ServiceNow Certified Application Developer (CAD).
• Experience with multiple ServiceNow module implementations.
• Exposure to cloud technologies and enterprise IT environments.

Responsibilities

• Gather and analyze business requirements and translate them into ServiceNow solutions.
• Design, develop, configure, and customize ServiceNow applications and modules.
• Implement workflows, catalog items, forms, UI policies, business rules, and integrations.
• Support end-to-end implementation, testing, UAT, deployment, and production support activities.
• Collaborate with business users, architects, and technical teams to deliver high-quality solutions.
• Perform root cause analysis and resolve complex technical issues.
• Ensure adherence to ServiceNow development standards and best practices.
• Participate in code reviews, design reviews, and solution discussions.
• Create technical documentation, knowledge articles, and support documents.
• Mentor junior team members and contribute to continuous process improvements.
• Support platform upgrades, enhancements, and new feature implementations.

Good-to-Have Module-Specific Experience

• ITSM: Incident, Problem, Change, Request, Knowledge Management
• CSM: Case Management, Customer Portals, Service Operations
• HRSD: Employee Center, HR Case Management, Lifecycle Events
• ITOM: Discovery, Service Mapping, Event Management, Cloud Management
• HAM: Asset Lifecycle Management, Procurement, Inventory Management
• CMDB: Data Modeling, CI Management, Data Governance
• SPM: Demand, Project, Portfolio, Resource Management
• GRC/IRM: Policy & Compliance, Risk Management, Audit Management, Vendor Risk Management

Role Overview

We are looking for a Senior Product Designer to shape intuitive, engaging, and scalable user experiences digital products. You will work closely with Product Managers and Engineering teams to design seamless journeys for millions of users, turning complex user needs into simple, delightful product experiences.

This role is ideal for someone who thrives in startup-style environments, enjoys solving real user problems, and can push design thinking across the company.

Key Responsibilities

• Own end-to-end product design for mobile and web experiences including concepting, wireframing, prototyping, and high-fidelity UI designs.
• Translate product strategy and user requirements into powerful design solutions.
• Conduct user research, usability testing, and iterate designs based on real user feedback.
• Collaborate with product managers to define product flows, user journeys, and design experiments.
• Work closely with engineers to ensure accurate and high-quality implementation of designs.
• Build and maintain scalable design systems and UI standards.
• Continuously improve UX through data-backed design decisions and A/B testing.

Required Qualifications

• 4+ years of experience in Product Design / UI/UX Design roles.
• Formal education in Design (B.Des / M.Des / equivalent) from reputed institutes.
• Proven experience working in product-based companies or fast-growing startups.
• Strong portfolio showcasing product design work across web and mobile platforms. (Mandatory to share)
• Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
• Strong understanding of design systems, usability principles, and interaction design.
• Experience designing high-traffic consumer products is a strong plus.

Key Skills

• UI/UX Design
• Interaction Design
• Design Thinking
• Prototyping & Wireframing
• Design Systems
• User Research & Usability Testing

Mandatory Criteria

• 4+ years of experience in Product Design / UI/UX Design roles.
• Proven experience working in product-based companies or fast-growing startups.
• Strong portfolio showcasing product design work across web and mobile platforms. 
• Expertise in tools like Figma, Sketch, Adobe XD, Illustrator, and Prototyping tools.
• Strong understanding of design systems, usability principles, and interaction design.
• Experience designing high-traffic consumer products is a strong plus.

Prelude

Required Skills

• 2+ years of RELEVANT EXPERIENCE in ReactJS
• Strong Computer Science fundamentals - data structures and algorithms
• Strong understanding of ReactJS Ecosystem (State management, Component-based design, Hooks, Responsive design)
• Good with CSS (converting UI designs to code)
• Writing clean and maintainable code
• Proficient understanding of APIs and wiring them   
• Strong testing, debugging, and problem-solving skills
• Familiar with modern development practices - writing clean code, git versioning, understanding development workflows

Responsibilities:

• Create games in Unity for iOS and Android (OSX and Windows is considered a plus).
• Write super-clean, testable, and well documented code in C#.
• Implement systems for the games based on design specifications.
• Implement, debug and refine core game play features.
• Collaborate effectively with a small, high-energy team of game designers and programmers.
• Work with other developers to devise customized solutions to difficult problems.
• Implement game functionality as per design document and specification.

Requirements:

• Strong knowledge of object oriented design, design patterns, 3D Math, and data structures.
• Expert knowledge of Unity3D Programming including Unity GUI, C# scripting, Asset Bundles, Materials/Shaders and iPhone deployment.
• Graphics Development (Particle Systems, Shaders). Experience with both 3D and 2D graphics in Unity.
• Experience implementing and/or creating native iOS and Android plugins for Unity.
• Experience in Adobe Creative Suite, including Photoshop, Illustrator and Flash.
• Experience with Visual Studio and/or Team Foundation Server.
• Experience using mobile platform native features such as accelerometer, camera, push notifications, etc.
• Strong knowledge of C# and the .net framework 2.0 or above.
• Must love to roll-­up sleeves and get dirty with Unity3D; Integrating textures, animation, meshes, adjusting lighting, setting camera angles, optimization, audio integration etc.
• Ability to work on fixed deadlines.

Skills:

• Experience with C#, Objective-­C and Javascript are a plus.
• Level logic design, scene flow planning and creation experience.
• Facebook application development.

Idea Clan is an Internet Marketing company that works with a lot of global ecommerce, Social Media and performance marketing clients. We own an Influencer network called Viral Sparks. We work with huge brands like twentytwowords.com, ranker, diply, littlethings.com, boredometherapy, providr etc. We are a Certified GOLD partner with Microsoft and an expert at CPA (Cost per action) marketing solutions. Everyone that works at IdeaClan is family. And we grow as one.

We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.

- Translate application storyboards and use cases into functional applications

- Design, build, and maintain efficient, reusable, and reliable Java code

- Ensure the best possible performance, quality, and responsiveness of the applications

- Identify bottlenecks and bugs, and devise solutions to these problems

- Help maintain code quality, organization, and automatization

- Proficient in Java, with a good knowledge of its ecosystems

- Proficient in Springboot, Hibernate, RabbitMQ

- Solid understanding of object-oriented programming

- Familiar with various design and architectural patterns

- Skill for writing reusable Java libraries

- Knowledge of concurrency patterns in Java

- Familiarity with concepts of MVC, JDBC, and RESTful, GraphQL

- Experience with popular web application frameworks, such as Play and Spark

- Knack for writing clean, readable Java code

- Experience with both external and embedded databases

- Understanding fundamental design principles behind a scalable application

- Basic understanding of the class loading mechanism in Java

- Creating database schemas that represent and support business processes

- Basic understanding of JVM, its limitations, weaknesses, and workarounds

- Implementing automated testing platforms and unit tests

- Proficient understanding of code versioning tools, such as Git

- Familiarity with build tools such as Ant, Maven, and Gradle

- Familiarity with continuous integration

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

If you love to learn, are a quick learner and would love to create top-notch online courses on emerging technologies like Blockchain, Software Development or Data science then we are looking for you!

The Senior Content Strategist role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build network with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners.upGrad is looking for people passionate about education to help design learning programs for working professionals in order to help build the careers of tomorrow. 

Roles & Responsibilities

• Develop world-class content for online courses on different stacks in Full-Stack Web Development (Java, Spring, Spring Boot, Angular, React.js, Node.js & Express.js, C#, .NET), Blockchain Development & Architecture, software development/mean-stack development / Data science/Machine Learning. This job will equip the candidate with highly sought after skills and will be a great starting point for a career
• Understand the industry requirements and develop courses to help students meet high standards
• Plan and execute student competency assessment and engagement to ensure extraordinary learning experience
• Quickly learn complex concepts and ensure quality of content, instructional design and overall course experience
• Collaborate with business development team to meet content production deliverables
• Define & structure content development process; work with educational content across all levels
• Structure, grow and lead content development team including research assistants, video producers, scriptwriters etc.
• Work closely with senior faculty, freelancers and global industry leaders

Skills Required

• BE/B.tech Computer science background (Bachelor’s/Master’s degree, BCA/ MCA,
• Online/ self taught/MOOC) OR a degree in Maths/Statistics.
• 4+ years of experience in e-Learning and/or creating customised higher education programs
• Experience in software development (backend/full-stack web development) , Data science is valuable.
• Excellence in problem solving and structuring of complex processes in new terrains
• Master in Higher Education/ Technology, Education & Innovation is preferred
• Experience in (digital) pedagogic content production; preferably higher education is preferred