Digital Marketing executive

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Job Description: B2C Sales Executive – HR Training Programs Position: B2C Sales Executive

Type: Full-time (with incentives)

Location: Remote

About the Role

We are looking for an energetic B2C Sales Executive to drive enrollments for SkillDeck’s HR training programs (live courses, pre-recorded modules, and certification programs). The candidate will be responsible for handling inbound leads, following up, counseling prospects, and closing sales.

Key Responsibilities

Handle incoming leads from ads, website, WhatsApp, LinkedIn, and referrals.

Proactively call & counsel students/working professionals about HR training courses.

Understand customer needs (career growth, HR certifications, placements) and suggest the right program.

Convert leads into paid enrollments through consultative selling. Achieve daily/weekly/monthly sales targets.

Maintain proper CRM records of calls, follow-ups, and conversions. Share customer feedback with the marketing team to improve campaigns.

Requirements 1–3 years of B2C sales / inside sales / tele-counseling experience.

Experience in education, training, edtech, or HR services preferred. Excellent communication & persuasion skills.

Strong follow-up ability and hunger to meet sales numbers.

Comfortable working with daily calling targets.

Compensation Fixed Salary + Attractive Sales Incentives (per enrollment).

About the Role

We’re looking for energetic, sharp-minded Node.js Developers with incredible algorithmic thinking and real world experience in building scalable systems. If you have 4–6 years of hands-on experience with Node.js and TypeScript, and want to create something meaningful at scale, this is your calling.

• Location: Gurugram (In office)
• Experience: 2–6 years
• Open Roles: 5–10 Developers
• Type: Full time, Permanent

What You'll Do

•  Design, build, and maintain efficient and scalable server-side applications using Node.js and TypeScript.
•  Collaborate with cross-functional teams to define, design, and ship new features.
•  Write clean, modular code with strong test coverage.
•  Optimize applications for speed and scalability.
•  Participate in code reviews, architecture discussions, and tech brainstorming.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to work effectively in a team environment.
• Strong understanding of Agile development methodologies.
• B-Tech in Computer Science, Engineering or a related field.

What We're Looking For

•  4–6 years of experience with Node.js and TypeScript(6 months atleast).
•  Strong foundation in data structures, algorithms, and system design.
•  Experience working in fast-paced, scalable product environments.
•  Solid understanding of RESTful APIs and asynchronous programming.
•  Prior experience in a high-growth startup or scalable business is a strong plus.
•  Bonus if you come from an IIT or Tier1 engineering background.

Ready to Build the Future?

If you're passionate about backend engineering and want to be part of an ambitious, growing team at Infosec Ventures, we’d love to hear from you.

Apply now and let’s build something extraordinary together!

Python Data Engineer

Job Description:

• Design, develop, and maintain database scripts and procedures to support

application requirements.

• Collaborate with software developers to integrate database scripts with

application code.

• Troubleshoot and resolve database issues in a timely manner.

• Perform database maintenance tasks, such as backups, restores, and migrations.

• Implement data security measures to protect sensitive information.

• Develop and maintain documentation for database scripts and procedures.

• Stay up-to-date with emerging technologies and best practices in database

management.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.

• 3+ years of Proven experience as a Database Engineer or similar role with python

• Proficiency in SQL and scripting languages such as Python or Js.

• Strong understanding of database management systems, including relational

databases (e.g., MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g.,

MongoDB, Cassandra).

• Experience with database design principles and data modelling techniques.

• Knowledge of database optimisation techniques and performance tuning.

• Familiarity with version control systems (e.g., Git) and continuous integration

tools.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills.

Job title: React.js Developer 

Location: Gurugram (Onsite)

Notice: Immediate joiner 

Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.

• Reviewing application requirements and interface designs.Identifying web-based user interactions.

• Developing and implementing highly responsive user interface components using react concepts.

• Writing application interface codes using JavaScript following react.js workflows.

• Troubleshooting interface software and debugging application codes.

• Developing and implementing front-end architecture to support user interface concepts.

• Monitoring and improving front-end performance.

• Documenting application changes and developing updates.

Requirements:

• Bachelor’s degree in computer science, information technology, or a similar field.

• Previous experience working as a react.js developer.

• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.

• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

• Experience with user interface design.

• Knowledge of performance testing frameworks including Mocha and Jest.

• Experience with browser-based debugging and performance testing software.

• Excellent troubleshooting skills.

• Good project management skills.

• Basic knowledge of Data Structure and Algorithm required

ORACLE DATABASE ADMINISTRATION

Responsibilities:

• Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
• Incident resolution and supporting production system deployments.
• Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.

• Support and deliver within Continuous Integration/Continuous Delivery pipelines.

• Prioritise workload, providing timely and accurate resolutions.
• Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
• Understand linux. SSH to linux box, look for web logs etc
• Understand web apps to be able to troubleshoot issues

Requirements:

• Good to have programming experience with Python.
• Java and JavaScript development experience would be an added advantage.
• You should not be afraid to do some development as well as Devops.
• Clear written and oral communication is a must.

Company:   

GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like.  Our Website: https://growsmartsmb.com

Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.

About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts. 

Designation: Sales Development Representative

Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.

Key Responsibilities:

1. Gain a clear understanding of the product, ICP, value proposition, and product positioning.
2. Research, Identify, prospect, and qualify leads in assigned industry verticals.
3. Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
4. Consistently meet monthly targets for activities, demos, and SQLs.
5. Experiment, measure, learn, and refine the outbound playbook.
6. Maintain contacts/leads, activities in CRM
7. Nurture leads through emailers, social media engagements.

Skills:

1. Demonstrated expertise in prospecting and lead generation in B2B SaaS.
2. Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
3. Proven track record of prospecting via email, cold calling, and LinkedIn.
4. Consultative sales - understand and clearly articulate value proposition to potential customers.
5. Work with cross-functional teams to answer customer questions.
6. Passionate, energetic, and persuasive
7. Positive attitude and demonstrated ability to deal with rejections
8. Strong analytical and reasoning skills. Ability to learn new concepts quickly.

Location: Chennai