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- Set up Manage Drip Marketing Sequence.
- Implement automation using ChatBot.
- Connect Whatsapp with the website and implement Whatsapp API also.
- Connect SMS Tool using API through website & CRM.
- Manage Freshsales.
- Implement Linkedin Automation to generate Leads.
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Technical Support Executive
Overview
We are looking for a Technical Support Executive to provide on-site and remote support to clients. The role involves handling hardware, networking, and server-related issues, along with assisting clients via phone, email, and chat.
Key Responsibilities
- Provide technical support through calls, email, and chat
- Visit client locations in Mumbai and outstation when required for installation, troubleshooting, maintenance, and training
- Install, configure, and troubleshoot hardware, networking devices, servers, and GPU systems
- Coordinate with internal teams to resolve technical issues
- Maintain proper documentation of client queries and resolutions
- Work with the sales team to identify opportunities for upselling and cross-selling technical solutions
- Ensure timely responses and maintain professional communication with clients at all times
Requirements
- Bachelor’s degree in IT, Computer Science, or related field
- Basic knowledge of computer hardware, networking, servers, and GPU systems
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users
- Willingness to travel for client support
- Strong problem-solving skills and ability to troubleshoot issues independently
Other details
Office: Bhayander, Mumbai
Client Visits: Mumbai and outstation as required
Experience: 6 month – 1year experience
CTC : 10000 to 20000 per month depend on the interview
Fresher: for a fresher, we offer a 6-month internship, and after that, based on performance, full time opportunity
Stipend - 5000 per month
Job Description
This is a remote position.
We’re in search of a SDET (Software Engineer in Test) with an experience in testing Android/iOS apps.
Requirements
Must-haves:
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You need to be excited about the problem that we are trying to solve
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1+ years of experience as an automation test engineer
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Experience in testing Android/iOS apps and performing UI automation through Firebase Test Labs and Appium.
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Experience in manual and automation backend API testing through Postman and Rest Assured
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Experience in any object oriented programming language.
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Ability to give clarity and communicate well with the team.
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Ability to use profiling tools well, getting to root causes of bugs fast
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Ability to pick and work on adjacent technologies if and when required
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Experience in designing and managing test suites for aforementioned use cases
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Understanding tech, business, compliance and security requirements, being able to break down the test cases and identification of key tests for each.
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Should be assertive about the quality of the product as a non-negotiable.
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You need to be comfortable working in a remote environment (Good internet connection and availability on phone is required)
Benefits
3. Health insurance for you and your family.
Note - Preferred Immediate Joiner's
We are looking for a dedicated and dynamic individual to join our Mathematics Department as a Tutor/Assistant Professor. The ideal candidate will have a strong academic background in mathematics and a passion for teaching, mentoring, and fostering academic excellence among students.
- Design, implement, and maintain API-based applications and REST services.
- Proficiency with Node JS.
- Must have experience in cloud services Azure Cloud/AWS.
- Familiarity with database technology such as MySQL, PostgreSQL, and MongoDB.
- Develop high-quality, efficient, and scalable code.
- Understanding of Agile methodologies and SCRUM framework Strong debugging, analytical and problem-solving skills.
- Provide technical support during implementation efforts, working with technical team members and with business users as required to provide troubleshooting and solutions to technical issues.
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Aligning with the sales and growth objectives of the organisation and then driving the inbound lead generation, relationship building and conversion.
- Monitoring the incoming leads, understand the requirements and sending them an appropriate first response
- Connecting with the leads on phone / whatsapp, building a relationship, gathering more detailed requirements and sharing details about the organisation and the best suited products
- Maintaining a record of all leads and categorising them basis the stage of conversion
- Apart from our website, gathering leads from other inbound platforms like IndiaMart
- Creating proposals and quotations, and driving end to end sales process over phone/ email.
- Following up and engaging with the leads, checking with them for any questions or further information and provide them with the same
- Supporting all current customers, users and using the support conversations to drive more app downloads and more possible customers and get maximum sharing and business value from them. Every support call to be leveraged for business value.
- Executing all email, bulk message and tele calling campaigns for sales
- Innovating new ways of connecting with probable customers through digital/ telephonic means.
- Closing the leads and generating revenue as per monthly, quarterly and annual targets
- Answering all enquiries and tele support calls that come from users and customers
- Smartly using every conversation to pitch new products or getting the users to give us reviews/ feedback and sharing our app/ solutions
- Ensuring every enquiry is driven with maximum value and satisfaction, and ensuring every lead is closed with maximum sales output
- Graduate / Post Graduate with a Proven inbound sales and support experience of at least 2-4 years
- Aggressively growth oriented - both professional and personal. Must be very entrepreneurial in nature
- Demonstrated ability and work to gather requirements from the inbound leads, send them an appropriate response, engage with them, maintain their record, send them proposals and close the leads for actual business outcomes
- Excellent communication and storytelling skills in English - both written and oral
- Should be well versed with inbound and digital sales strategies
- Should have skills to execute Email, Telephonic and Chat based sales & support most effectively
Primary Skills
● Exceptional problem solving skills
● Significant coding experience in C#
● Strong knowledge Unity Game Engine
● Good understanding of unity art pipeline specially 2D.
● Good experience in developing multi platform user interfaces.
● Strong Debugging and Optimization skills.
● Experience in integrating REST API
● Strong knowledge of Object Oriented Programming and Design Patterns.
● Strong understanding of Data Structures and algorithms.
● Good written and oral communication skills. Secondary Skills
● Good knowledge of 2D/3D maths, Linear Algebra , Matrices etc.
● Experience in using JIRA and Confluence etc
● Experience in using SVN, GIT etc.
Experienced in mobile development for iOS and Android
Experienced with mobile build systems (xcodebuild, gradle, etc.).
Job Description:
- Hands on experience with Ansible & Terraform.
- Scripting language, such as Python or Bash or PowerShell is required and willingness to learn and master others.
- Troubleshooting and resolving automation, build, and CI/CD related issues (in cloud environment like AWS or Azure).
- Experience with Kubernetes is mandate.
- To develop and maintain tooling and environments for test and production environments.
- Assist team members in the development and maintenance of tooling for integration testing, performance testing, security testing, as well as source control systems (that includes working in CI systems like Azure DevOps, Team City, and orchestration tools like Octopus).
- Good with Linux environment.
We are looking for Backend Developer to join our team. Fieldproxy is the first of its kind product in the space - and we are looking for out of the box thinkers with original thought process and lateral thinking. The code you ship will be used by thousands of users every day helping them get their work done. You will join a young, dynamic and fast-paced environment, work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.
Responsibilities :
- Backend development with Nodejs, MongoDb and Typescript.
- Developing and testing flexible, scalable applications.
- Collaborate with Front end developers to produce optimum output.
- Think out of the box, discuss and implement your own ideas over the phase.
Required skills :
- Strong knowledge in creating RESTFUL APIs
- Proficient understanding of code versioning tools: Git.
- Good knowledge of Docker & Shell scripting
- Experience in DevOps is an added advantage.










