Performance Marketing Executive

Project Scope

To perform a due diligence task on the Company’s current Salesforce environment.

The environment analysis primary focuses of current salesforce components and objects “as is” state to delivery business function like:

• Salesforce Environment Analysis
• Salesforce Product Customization and High-level Design analysis
• Salesforce detail insight analysis and documentation
• Data flow in salesforce and integration and migration analysis and documentation
• Salesforce Deployment practices and Reporting analysis
• Salesforce day to day operation and user experience documentation
• Salesforce due diligences presentation to stakeholders
• Sales cloud

We are looking "iOS Mobile Developer" for Reputed Client @ Coimbatore Permanent Role

Experience: 3+ Yrs

Essential Duties and Responsibilities:

The candidate would be responsible for iOS development for mobile platform for new products & services. 

• To engage hands-on in the development activity of products / services.

• Participate in daily scrum meets & scheduling of tasks, review accomplishments by end of day.

• To contribute to coding / build & also guide the junior developers.

• To estimate task schedules of junior developers & support development team to achieve the tasks.

• Review code quality.

• Preparing time & cost budgets for new projects & revamping of existing products

Education and/or Work Experience Requirements:

• Candidate should possess B. E / B. Tech / MCA or relevant IT academic background.

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

• Thorough knowledge of budgeting time & cost of projects.

• Should have 3+ years of relevant experience in Android mobile development process with proficiency in – iOS SDK, Objective C, Swift, Cocoa Touch, Realm.

• Should have the capability to handle & deliver projects with emphasis on quality & delivery schedule.

• Experience in working with cross cultural environment will be an advantage.

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

• Should possess necessary skills to collaborate with mobile development teams.

• Ability to manage independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

ROLE AND RESPONSIBILITIES

• Involvement in the full software development life cycle within broadly defined parameters and

providing software solutions keeping into consideration, the software quality needs.

• Design and defining the interaction between the different component pieces.

• Write efficient code based on brief given by team lead.

• Fast prototyping of proof-of concept features / application based on brief.

• Develop and maintain new features on Java stack.

• Own the delivery of an entire piece of a system or application.

• Management and execution against project plans and delivery commitments.

• Work closely with the peers and Leads to develop the best technical design and approach for new

product development.

• Build software solutions for complex problems.

• Compliance with build/release and configuration management process.

• Responsibility to develop unit test cases for his/her project module.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

WORK EXPERIENCE AND EDUCATIONAL BACKGROUND THAT A CANDIDATE SHOULD HAVE WHEN APPLYING FOR

POSITION

• 5+ years of proven experience as a Software Developer, Software Engineer or similar role

• Familiarity with Agile development methodologies

• B.E./ B.Tech. / M.E. / M.Tech. / M.S. in Computer Science, Electronics or a related field.

• Experience with software design and development in a test-driven environment

• Knowledge of coding languages (e.g. Java, JavaScript) and frameworks/systems

• Experience with databases (Oracle / Postgre) and Object-Relational Mapping (ORM) frameworks

• Ability to learn new languages and technologies

• Excellent communication skills

• Resourcefulness and troubleshooting aptitude

PREFERRED SKILLS

ADDITIONAL SKILLS OR EXPERIENCE THAT WOULD BE CONSIDERED FAVORABLE FOR A CANDIDATE WHO IS

APPLYING FOR THIS POSITION.

• Excited about the start-up company “experience”.

• BS/MS in Computer science preferred.

• Full project lifecycle experience.

• Strong oral and written communication skills.

As a ServiceNow Developer, you will be responsible for the design, development, implementation, customization, and support of ServiceNow solutions. You will work closely with business stakeholders, IT teams, and end-users to translate requirements into efficient and effective ServiceNow applications. Your expertise in ServiceNow platform development, configuration, and Administration will be crucial in delivering high-quality solutions that streamline processes and enhance productivity.

Responsibilities :

• Design and develop ServiceNow applications, modules, workflows, and forms based on business requirements and best practices.
• Customise and configure ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalogue, to meet specific business needs.
• Collaborate with cross-functional teams to gather requirements, analyze business processes, and propose innovative solutions using the ServiceNow platform.
• Create and maintain technical documentation, including system design specifications, test plans, and user manuals.
• Perform ServiceNow platform upgrades, enhancements, and integrations with third-party systems as needed.
• Conduct thorough testing and debugging of ServiceNow applications to ensure functionality, stability, and performance.
• Provide ongoing support and maintenance of ServiceNow applications, troubleshoot issues, and resolve incidents and service requests.
• Stay up-to-date with the latest ServiceNow releases, features, and functionalities and evaluate their potential impact on the organization.
• Collaborate with administrators and other developers to establish development standards, guidelines, and best practices for ServiceNow platform usage.
• Train and mentor junior developers and provide guidance on ServiceNow development techniques and best practices.

Qualifications :

• Bachelor's degree in Computer Science, Information Systems, or a related field
• Proven experience as a ServiceNow Developer, with a strong understanding of the ServiceNow platform and its core applications.
• In-depth knowledge of ServiceNow development, including scripting (JavaScript, Glide), UI customization, and workflows.
• Proficiency in ServiceNow development tools, such as ServiceNow Studio, ServiceNow Developer Studio, and ServiceNow Workflow Editor,
• Experience with ServiceNow integration technologies (SOAP, REST, JSON, XML) and web service integrations
• Solid understanding of ITIL processes, IT service management (ITSM) concepts, and IT operations.
• Ability to translate business requirements into technical specifications and develop efficient ServiceNow solutions.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with stakeholders at all levels
• ServiceNow certifications (e.g., ServiceNow Certified Application Developer, ServiceNow Certified System Administrator) are highly desirable.

Must have Skills :

• Experience in ITOM
• Experience in CMDB

Position name : Full Stack Developer

Job location : Bangalore

Mandatory Skills : NodeJS, Typescript, Javascript, MySQL, VueJS

Job Requirements :

Must have strong and up-to-date knowledge of NodeJS and class-based programming.

Professional experience building single page applications using React, Vue.js.

Must have strong and up-to-date knowledge of JavaScript ES6 and higher.

You can make a solid relational data model and have a deep knowledge of SQL and MySQL.

You have a good understanding of HTTP and know how to make a reliable and modern web API (REST).

Should have worked on at least one large complex web application.

You Should know how to write clean and flexible object-oriented code.

You must have a good understanding of sync programming concepts.

You Should work daily with tools like Git, NPM, Composer and a proper IDE.

You Should able to deliver POCs, experiments and technology evaluations following design thinking practices.

Should have experience in writing the clean code and a pragmatic program.

Roles & Responsibilities:

 3+ years of experience developing mobile apps.  Experiencing fine tuning applications to improve performance and memory utilization.  Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch  Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc.  String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services  Strong knowledge of Storyboard, Autolayout, ARC.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch.  experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc  Experience with offline storage, threading, multitasking, and performance and memory tuning with  tools  (such as Instruments).  Understanding of Apple’s design principles and interface guidelines  Knowledge of low-level C-based libraries is preferred  Knowledge of Graph APIs is preferred.  Familiarity with cloud message APIs, Local and push notifications  Proficient understanding of code versioning tools (such as Git, TFS or SVN)  Familiarity with continuous integration.

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to the backend
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of advanced JavaScript libraries and ReactJS frameworks.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN.
• Self-motivated and a good team player.
• Good communication and interpersonal skills.
• Preferred years of experience- 2- 3 years
• Bachelor’s Degree in Engineering from a reputed Institute.