marketing intern

NOTE: YOUR WORKING HOURS CAN BE CHANGED TO NIGHT SHIFT AS MAJORITY OF OUR CLIENTS ARE FROM US. PLEASE APPLY IF YOU ARE FLEXIBLE WORKING IN NIGHT SHIFT (8-10 HOURS each DAY)

As a Customer Success Manager at Staqlab, you will have to understand the customers’ psyche, their needs, and enhance their customer experience by improving the sales demos and onboarding process.

• Great communication skills
• Experience handling infuriated customers
• Experience in handling customer queries tactfully and diplomatically to ensure that they stay subscribed to our product
• Basic knowledge or willingness to learn HTML/CSS. Will Provide Training after Joining
• Initiating Chat support with clients for onboarding and building trust
• Writing Blogs/Support Articles
• Strong Proficiency in written english. As the job role will include supporting US Based Clients.
• IT/CS Degree- Based Background is plus 

💥 What will you do?

As a Backend Engineer, you will

• Create and maintain server-side code
• Designing database schemas to support business requirements
• Building reusable code and libraries for future use
• Troubleshoot and debug applications
• Write unit tests
• Stay up to date with current best practices
• Collaborate with front end engineers
• Optimization of the application for maximum speed and scalability
• Work with stakeholders including the Executive, Product, Data, and Design teams to assist with web-application-related technical issues and support their requirements.

🙋 What are we looking for? 

While we do not have a strict list of requirements for candidates interested in this role, some indicators that you would fit this role and our engineering culture are 

• 2+ years of relevant work experience as a Backend engineer using Python frameworks like Django, Flask, etc
• Experience with relational databases like MySQL, PostgreSQL
• Good understanding of OOP concepts
• Understanding of code versioning tools, such as Git
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Experience writing unit tests for the application is a plus
• Experience with building REST APIs
• Superior analytical, conceptual, and problem-solving skills.
• Strong verbal and written communication skills in English.

The Role

Sales Development Representative (SDR)

Who we are

Nunify - What started as an idea to solve the problem of costly mobile app development, has now evolved into a globally reputable and renowned SaaS event technology platform.

We proudly serve a diverse clientele, including Fortune 500 giants like Google, Amazon, Microsoft, McDonalds as well as emerging startups like Swiggy and Flipkart. Our reach extends even further to luxury brands such as Louis Vuitton, celebrities, and even brides seeking to enhance their events.

With Nunify, our clients can seamlessly organize and elevate a wide range of gatherings, including events, conferences, exhibitions, meetups, town halls, and yes, even Weddings! (ask us how!)

Who are we looking for?

• Are you based out of Bengaluru?
• Do you have 3+ years of experience in Sales and lead generation best practices?
• Do you have 1+ years of experience in a SaaS company?
• Are you experienced selling to US/EU regions?
• Do you like to connect with new people?
• Do you like chasing down targets & challenges?
• A great bonus is if you are already working in the event or digital marketing industry!

**What will you do? **

• Identify potential customers through various channels such as cold calling, email campaigns, social media, and online research.
• Engage in outbound calls to understand prospects' needs, educate them about our products and generate interest.
• Qualify leads based on fit, budget, authority, and communicate the value proposition.
• Work with the sales team to schedule appointments, demos/meetings for further engagement.
• Maintain accurate and up-to-date records of all interactions and activities in the CRM system.
• Develop product knowledge and stay updated on industry trends to communicate features, benefits, and competitive advantages.
• Collaborate with the marketing team to provide feedback on target audience profiles and messaging.
• Meet or exceed assigned targets and goals for lead generation and opportunity conversion.

**Why join us? **

• We have been around for a while now (since 2014)
• We know how critical employee well-being & culture is
• We won't stop you from experimenting & innovating
• We love to think BIG, and we want you to think big
• We know you will have fun at work since we have fun at work

• Ship high-quality, well-tested, secure, scalable, extensible, and maintainable code as well as perform code review.
• Lead a team of highly efficient developers working on agile development practices including sprint planning.
• Apply design principles and patterns in creating enterprise-level solutions, as needed.
• Design products, services, and systems that are resilient to the iteration and change required by the needs of the business.
• Research new technologies and development methodologies to drive efficiency and improve customer experience.
• Coordinated with the US-led product and sales team to strategize and carry out the development of custom features and functionality requests.

• 3+ years of experience as a Full stack developer.
• Extensive experience working with NodeJS platforms.
• Expertise in building robust REST and GraphQL APIs.
• Hands-on experience with frameworks like ExpressJS, NextJS, and Fastify.
• Hands-on experience with SQL/NoSQL databases like PostgreSQL, MySQL and Redis.
• Hands-on experience in working with React-related libraries like Redux,
• MaterialUI and frameworks like NextJS.
• Strong hands-on experience with source code management systems like git.
• Working knowledge of WebSocket technologies.

• We offer the best market salaries for ideal candidates.
• Our culture is focused on talent development with semi-annually promotion cycles and company-sponsored certifications.
• The opportunity to work with and lead cutting-edge technologies.
• Opportunity to earn company stock options.
• Mediclaim hospitalization insurance for self, spouse, two children, and parents.

Skills and requirements

• Experience analyzing complex and varied data in a commercial or academic setting.
• Desire to solve new and complex problems every day.
• Excellent ability to communicate scientific results to both technical and non-technical team members.

Desirable

• A degree in a numerically focused discipline such as, Maths, Physics, Chemistry, Engineering or Biological Sciences..
• Hands on experience on Python, Pyspark, SQL
• Hands on experience on building End to End Data Pipelines.
• Hands on Experience on Azure Data Factory, Azure Data Bricks, Data Lake - added advantage
• Hands on Experience in building data pipelines.
• Experience with Bigdata Tools, Hadoop, Hive, Sqoop, Spark, SparkSQL
• Experience with SQL or NoSQL databases for the purposes of data retrieval and management.
• Experience in data warehousing and business intelligence tools, techniques and technology, as well as experience in diving deep on data analysis or technical issues to come up with effective solutions.
• BS degree in math, statistics, computer science or equivalent technical field.
• Experience in data mining structured and unstructured data (SQL, ETL, data warehouse, Machine Learning etc.) in a business environment with large-scale, complex data sets.
• Proven ability to look at solutions in unconventional ways. Sees opportunities to innovate and can lead the way.
• Willing to learn and work on Data Science, ML, AI.

Job Description - Business Development

We are looking for driven Business Development who can onboard new Hospitals/Diagnostic Centers dealing with Cancer, Transplant, ICU, and cardiac treatments in India and participate in efforts to increase new fundraisers for patients for funding critical illnesses.

Responsibilities:

- Partner with Doctors and Hospitals for major alliances and regular patient referrals,

- Create and manage digital fundraising campaigns for patients for crowdfunding,

- Lead and grow the Business Development and Partnerships team, including remote / field team members all across the country,

- Forge new crowdfunding partnerships across India across various medical verticals,

- Work closely with cross-functional teams in Content, PR and Communications teams,

- Set revenue and partnership goals for the BD team, and manage team's weekly & monthly partnership pipelines,

- Manage existing relationships and client engagement in a thoroughly structured way,

- Provide market feedback to the company leadership regarding competitive offerings, customer needs and generate product development ideas.

Required Skills:

- Startup experience in a medical / healthcare company,

- 1 to 3 years of experience in a Business Development or B2B sales role,

- Experience in independently sourcing, negotiation, meeting, and closing deals,

- Hands-on or sound knowledge of CRM systems such as Sales Force,

- Flexible to travel within the country for business purposes.

Perquisites & Benefits:

- Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience.

- A competitive salary and performance bonus per month.

Position - User Researcher

Location - Mumbai/Bangalore

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.

 You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user

Roles & Responsibilities

• Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
• Help to develop and track quantitative measures of user experience (goals, metrics)
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
• Work closely with product teams to identify research questions.
• Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
• Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
• Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
• Interpret and analyze research results through the lens of UX and social science.
• Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
• Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.

Skills Required

• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
• BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
• 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method

Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)

 Years of Exp –  2+ Years