
Location: Preet Vihar, Delhi
Type: Full-Time, In-Office
Role Requirements:
- Minimum 2 years of experience in SEO
Responsibilities:
- Manage complete SEO, including on-page and off-page activities
- Backlink creation
- Article submission
- SEO audits
- PDF submission
- Image submission
- Improving website Domain Authority (DA)
- Conduct thorough SEO audits and implement strategies for improvement
- Manage Google Ads and Google Analytics
- Manage Google My Business (GMB)
- Execute complete social media marketing and advertising campaigns
- Handle Social Media Optimization (SMO)
- Write and optimize content for SEO purposes
Qualifications:
- Bachelor’s or Master’s degree in Marketing or a related field
- Excellent understanding of SEO principles and practices
- Strong creative and analytical skills
- Proven experience in managing on-page and off-page SEO activities
- Proficient in content writing and optimizing content for SEO

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Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Qualifications:
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
About us :-
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About our Client :-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
About the role :-
As a member of the programmatic team, you will help execute the tactical planning, setup and activation of programmatically purchased media campaigns across one or more countries via demand-side-platform (DSP). Campaign objectives can range from Branding (e.g. awareness, consideration, intent) to Direct Response (e.g. usage, acquisition, ROAS) and will leverage a combination of real-time and guaranteed buying across both open exchange and/or direct publishers as needed.
Role responsibilities include but are not limited to :-
• Directly supports 1-2 markets/accounts
• Able to own up to 2 campaigns E2E at any one time while assisting on others as needed
• ~80% time allocated to individual campaign assignments, ~20% time allocated to non-campaign specific work (e.g. team projects)
• Supports/owns delivery of programmatic media plans, wrap-ups, and milestone outputs utilizing established best practices against client comm strat according to timelines
• Able to launch (or assist in launching) campaigns on time/does not contribute to gating issues, in compliance with platform (DSP/DMP) best practices (naming conventions, IO/LI structure, frequency settings, prebid, etc)
• Consistently delivers on daily/weekly tasks for all assigned campaigns (daily pacing, weekly client facing reports, data integrity, etc)
• Meets campaign objectives by EOQ (KPIs, 65% Viewability, 95% Pacing), and/or flags potential pacing issues in a timely manner
• Confident and steady in optimization and improvement of campaign performance (not just delivery).
• Intermediate knowledge of media planning fundamentals e.g. reach, frequency, channels, formats
• Intermediate knowledge of tactical essentials such as inventory and data sources
• Excellent tracking of sub-campaign level details including but not limited to pacing, performance, etc.
• Good knowledge of adjacent and/or connected disciplines including Data Strategy, Analytics, AdOps and Experience
• Good knowledge of the programmatic/ad-tech ecosystem (publishers, data, platform, etc.)
• Good grasp of overall campaign lifecycle and the role programmatic plays within it
• Good project and time manager who demonstrates ability to multi-task between multiple projects/deliverables
• Communicates planning successes, failures, and escalations to line manager in a timely manner
• Able to prioritize tasks with minimal oversight from manager (able to discern cost/benefit to decide priorities independently).
A bit about yourself :-
Required
• A minimum 3.0 GPA from a top-tier university or equivalent
• 2-4 years work experience on the programmatic/ad-tech buy-side (e.g. agency, trading desk, DSP company)
• Good proficiency planning and deploying campaigns using enterprise level DSPs (e.g. DV360, The Trade Desk, MediaMath)
• Experience planning and executing campaigns delivering against both Brand and Direct Response objectives
• Experience deploying campaigns across multiple environments/devices via both direct and open buying leveraging audience and/or contextual data as needed
• High attention to detail, and good organizational skills, with an understanding of optimization levers & testing approaches across programmatic platforms
• Highly developed interpersonal and relationship management skills
• Strong analytical skills and a natural affinity for numbers is key; You must be able to analyze raw data, draw insights and develop actionable recommendations as needed
• Proficiency in Excel (pivot tables, Vlookups, etc)
• Demonstrable interest in programmatic/ad/mar-tech with knowledge on the current state industry
• A passion for everything digital, with an active interest and understanding of digital marketing/advertising industry trends.
Desirable
• Google stack experience
• Exposure to Data Management Platforms (DMPs) or equivalent data organisation/deployment tool/platform
• Exposure to feed-based creative setups using Creative Management Platforms (CMPs)
• Exposure to data science teams and campaign analytics fundamentals (e.g. control/exposed segmentation, survey and panel based measurement, regression analysis)
• Experience with Google Analytics (plus certification)
• Experience with running campaigns across multiple countries / languages
• Familiarity with industry-relevant programming languages (e.g. HTML, Javascript, SQL, Python, R)


Desired Experience
3+ years
Job Description
What You’ll Do
- Design financial systems for scale. Measure, plan, iterate.
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Setup and own the engineering architectures built around event sourcing, application sharding, database sharding, service communication mesh, etc.
- The tech: Go, Google Cloud Spanner, Kafka, Redis
What you bring to the table
- 3+ years of experience. Relevant experience is preferred.
- Knowledge of 2 common programming languages - Python & Go / Java & Node / Rust
- Comfortable in linux command line, AWS or GCP
- Strong unit test and debugging skills
- Great communication skills
Bonus if you have…
- Love building great products and engineering systems from scratch
- Are a Self-starter, Hustler and Curious to Learn
- Have an understanding of fundamental design principles behind a scalable application
- Thrive in an early-stage startup environment with less stability and more ambiguity
- Have an interest in financial products and/or cryptocurrency
* Should be willing to perform both Manual as well as Automation testing
* Responsibility would be to test & sign-off web application (in various form factors) and mobile apps (device testing)
* Along with manual testing, web application testing should be automated. Automation tool would be Cypress. So the candidate should either be knowledgeable in Cypress or should be willing to learn Cypress quickly
* Must be thorough in software testing life cycle and defect management workflow
* Should have experience working on Agile projects and with JIRA
* Should be a team player and should not be someone operating as Dev vs QA mentality
About us
GRG India is a leading provider of end-to-end loyalty management services in India. We help large and mid-size companies acquire, engage, retain and influence their customers, employees and channel partners. Our clients include some of India’s top brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive industries.
Following are examples of what we do:
- Design a mechanic loyalty program for a large auto ancillary company, wherein the mechanic gets incentivized every time he influences the vehicle owner to buy original OEM spare parts
- Send promotional offers to customers of large banks to make them use specific banking channels (e.g. Net Banking, Mobile App etc.) or products (e.g. Remittance, Loans etc.)
- Acquire and grow the customer base of a large MNC agro chemical company by using farmer referral programs and instant gratification rewards.
- Engage HNI customers of a large real estate company with high-end exclusive benefits, privileges, and rewards
- Assist one of India’s top credit card issuing company to reduce employee attrition and increase sales across multiple sourcing channels
With a reputation that’s been built over a decade of providing successful loyalty management solutions, we’re now embarking upon a journey of creating highly modular, scalable, and mostly standardized products.
We have recently launched a SasS product Lets Buzzz, an employee engagement platform that helps drive performance and innovation at the workplace. It is a comprehensive product designed to empower business. from accelerating employee engagement to helping appreciate good work and motivating employees to deliver on business objectives.
If making a difference to the working culture across companies sounds exciting, then this is the job for you.
We expect you to play a critical role in developing the sales strategy. You will be responsible for all Sales Activity, more specifically, identifying, developing and closing new opportunities. In addition to having a successful track record in business acquisition working with middle and senior level management, you will also demonstrate a proactive approach to building new relationships. Essential that you are a focused performer who is in the habit of beating Sales targets.
Reports to
AVP - Product Sales
3 best things about the job
- Work in a rapidly evolving industry where scalable tech products have a huge impact
- Have complete ownership of product sales
- Potential for the role to evolve into a business leadership role
Measures of success
- Building and implementing a successful Sales Strategy.
- Healthy pipeline of clients and prospective business opportunities.
- Over achieving sales targets assigned.
- Win long term business deals.
Responsibilities of the role
- To constantly keep oneself updated with key trends in the market.
- Establish key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue. Networking within assigned client organizations to understand organizational structures and prospective business needs and sale opportunities.
- Devise strategies and execute tactics to pitch and secure new business.
- Liaise with the rest of the team on a day to day basis to obtain all new sales leads and proactiveness in putting forward suggested actions to achieve sales targets
- Responsible for reporting as per business requirements. Assessing assigned client contractual situations to ensure the best possible agreement structure is in place to lock in clients
What you will need
- You are self-motivated and have high levels of energy about what you do and the products you are presenting.
- A great balance of business and commercial acumen along with understanding of technology and SaaS products
- A strong bias for using relevant analytical tools and taking data-driven decisions
- Ability to work with multiple internal and external stakeholders
- Excellent verbal and written communication skills.
Role Description: The Java (Spring Boot) Developer would need to have at least 5+ years of experience.
Requirements & Responsibilities:
- 5+ years of experience developing web applications using J2EE.
- 5+ years of experience in Spring Boot.
- Good knowledge of MicroServices.
- Experience working with tools like Git, Maven.
- Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.
- Working experience in Industry Standard protocols related API Security including OAuth is a must.
- Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.
- Strong background working with Linux/UNIX environments.
- Strong Shell scripting experience.
- Working knowledge with Oracle, DB2 or Mongo DB databases.
- Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.
- Strong agile/scrum development experience
- Strong collaboration and communication skills within distributed project team
- Excellent written and verbal communication skills


- Build, extend, and maintain reusable UI components that will be used across many applications.
- Develop best practices and guidelines for contributing UI and reusable components to a central component library.
- Perform installation of code releases and patches and write scripts or programs for IT applications.
- Work closely with our UX design team to ensure usable designs with a consistent look and feel.
- Maintain high-quality code and ensure best practices for UI development.
- Ensure designs follow Web Content Accessibility Guidelines (WCAG)
- Work in a fast-paced agile environment partnering with software engineering teams.
Experience in Guidewire BC/CC/PC Configuration/Integration.
Hands on GW Implementation Proficiency and Experience in GW Configuration Development
Expertise configuring and developing several areas of BillingCenter/Policy center/Claim center including but not limited to – Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and write-offs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts.
Robust understanding of BillingCenter DataModel
Experience in GW Configuration Development (GOSU, Rules Engine, Data Model, PCF, Workflow, Product Model development)
Experience with XML, GUnit, Jenkins, GIT/Subversion/TFS, Code Coverage and Code Scan Plugin/Tools
Experience with Application Servers like WebSphere, Weblogic, JBoss and/or Tomcat





