Sr. Manager - Analytics

Profile- Java Developer

Experience– 4 to 7 Years

Skills Required - Java, Spring Boot, Hibernate, Microservices, Design Patter, JUnit, Mockito

Roles & Responsibilities -

• Experience in Java, J2EE, and Java 8 Features
• Experience in Java frameworks such as Spring, Hibernate.
• Experience in Microservices Architecture.
• Expertise in designing and implementing RESTful APIs.
• Familiarity with build tools such as Ant, Maven, and Gradle
• Proficient understanding of code versioning tools, such as Git
• Familiarity with Agile methodologies and Scrum framework.
• Sound knowledge of Oops programming
• Basic knowledge of any cloud and CI/CD Tools

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

Full Stack senior developer with ReactJS & Redux

• Node js with Express framework

• Knowledge of HTML, CSS and Javascript with React JS
• Experience with MongoDB
• Knowledge of RESTful APIs.
• Experience with web paradigms such as REST, Responsive Web Design etc.
• Experience with CI/CD tooling (at least Git and Jenkins)
• Good understanding of code versioning tools, such as GIT
• Good to know Agile/Scrum/Kanban

At CLIRNET, we want to empower Doctors with progressive tools and services to deliver quality patient care which is accessible, affordable and equitable. CLIRNET is already a leader in this space, with over 2 Lakh registered physicians regularly using the platform. CLIRNET is now building a product in the video streaming OTT space for knowledge delivery. This position will have a role in ideating, researching and giving shape to this video streaming OTT platform.

Objectives of this Role :

- Drive the product planning process across cross-functional teams of the company

- Analyze product requirements and develop appropriate programs to ensure they're successful achieved

- Develop, implement, and maintain product timelines across multiple departments

- Appraise new product ideas and strategize appropriate to-market plans

Daily and Monthly Responsibilities :

- Drive the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch

- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams

- Manage the product development process from conception through design, build, release, analysis, and iteration

- Be a critical voice of the user within CLIRNET.

- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI

- Analyze market data to develop marketing strategies, and define product objectives for effective marketing communications plans

- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization

Skills and Qualifications :

- 2-4 years of experience in product in a B2C consumer internet company with a background in technical product management or web engineering.

- Strong quantitative capabilities, and experience using analytics platforms to understand product usability.

- Familiarity with APIs, documentation, web system architecture

- An understanding of what makes for good user experience and beautiful design.

As a presales manager, you will work closely across various verticals such as product development, engineering, sales and marketing, and project teams/customer relations to understand internal product and service capabilities. Build marketing and sales collaterals showcasing the company’s offerings and capabilities

Role will also include understanding the customer’s needs and building suitable solutions, working closely with engineering, delivery, and sales teams.  You will also be required to actively understand customer preferences and predict future needs for product development.

Key Responsibilities:

• Engagement with the customers and understanding of their needs and putting together solutions (products and services) that are aligned with the customers’ demands. 
• Responsible for supporting the business development team in putting together compelling proposals in response to RFPs.
• Responsible for bringing in industry/vertical specific expertise into building the solution and validating technical solutions from the service delivery team.
• Coordinating with 3rd party service providers and integrating their solution components into the overall proposals.
• Plan sales strategies in response to market and competitors’

actions.

• Work in sync with the product development team and develop

sustainable and commercially viable products.

• Understand customer needs and make sales presentations.
• Liaise with the marketing team to undertake demand-generating

activities such as trade shows, exhibitions or customer workshops.

• Prepare sales proposals and train sales representatives/executives

from time to time.

• Preparation of presentations about the products or services with their value proposition articulated for the usage of the sales team.
• Creation of marketing concepts and responding to customers’ RFPs and RFI’s for our local and global sales teams.
• Use domain expertise to articulate customer requirements appropriately to product and development teams
• Prepare and deliver solution-based product presentations and

demonstrations to customers.

• Execute on customer proof of concepts (POCs).
• Strong interpersonal skills, including the ability to present to an audience from C-Level to End User, clearly articulate the value Profile products will bring to an organization, gain trusted advisor respect, and help influence, make well-executed systems presentations and clearly articulate the product’s value.

Job Description: Data Scientist

At Propellor.ai, we derive insights that allow our clients to make scientific decisions. We believe in demanding more from the fields of Mathematics, Computer Science, and Business Logic. Combine these and we show our clients a 360-degree view of their business. In this role, the Data Scientist will be expected to work on Procurement problems along with a team-based across the globe.

We are a Remote-First Company.

Read more about us here: https://www.propellor.ai/consulting" target="_blank">https://www.propellor.ai/consulting

What will help you be successful in this role

• Articulate
• High Energy
• Passion to learn
• High sense of ownership
• Ability to work in a fast-paced and deadline-driven environment
• Loves technology
• Highly skilled at Data Interpretation
• Problem solver
• Ability to narrate the story to the business stakeholders
• Generate insights and the ability to turn them into actions and decisions

Skills to work in a challenging, complex project environment

• Need you to be naturally curious and have a passion for understanding consumer behavior
• A high level of motivation, passion, and high sense of ownership
• Excellent communication skills needed to manage an incredibly diverse slate of work, clients, and team personalities
• Flexibility to work on multiple projects and deadline-driven fast-paced environment
• Ability to work in ambiguity and manage the chaos

Key Responsibilities

• Analyze data to unlock insights: Ability to identify relevant insights and actions from data.  Use regression, cluster analysis, time series, etc. to explore relationships and trends in response to stakeholder questions and business challenges.   
• Bring in experience for AI and ML:  Bring in Industry experience and apply the same to build efficient and optimal Machine Learning solutions.
• Exploratory Data Analysis (EDA) and Generate Insights: Analyse internal and external datasets using analytical techniques, tools, and visualization methods. Ensure pre-processing/cleansing of data and evaluate data points across the enterprise landscape and/or external data points that can be leveraged in machine learning models to generate insights. 
• DS and ML Model Identification and Training: Identity, test, and train machine learning models that need to be leveraged for business use cases. Evaluate models based on interpretability, performance, and accuracy as required. Experiment and identify features from datasets that will help influence model outputs.  Determine what models will need to be deployed, data points that need to be fed into models, and aid in the deployment and maintenance of models.

Technical Skills

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of them. We are open to promising candidates who are passionate about their work, fast learners and are team players.

• Strong experience with machine learning and AI including regression, forecasting, time series, cluster analysis, classification, Image recognition, NLP, Text Analytics and Computer Vision.
• Strong experience with advanced analytics tools for Object-oriented/object function scripting using languages such as Python, or similar.
• Strong experience with popular database programming languages including SQL.
• Strong experience in Spark/Pyspark
• Experience in working in Databricks

What are the company benefits you get, when you join us as?

• Permanent Work from Home Opportunity
• Opportunity to work with Business Decision Makers and an internationally based team
• The work environment that offers limitless learning
• A culture void of any bureaucracy, hierarchy
• A culture of being open, direct, and with mutual respect
• A fun, high-caliber team that trusts you and provides the support and mentorship to help you grow
• The opportunity to work on high-impact business problems that are already defining the future of Marketing and improving real lives

To know more about how we work: https://bit.ly/3Oy6WlE" target="_blank">https://bit.ly/3Oy6WlE

Whom will you work with?

You will closely work with other Senior Data Scientists and Data Engineers.

Immediate to 15-day Joiners will be preferred.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.