Content Strategist

🚨 We’re Hiring | Fraud Operations (FTC) 🚨

📍 Location: Bangalore

🕒 Experience: 1–6 Years

⏳ Notice Period: Immediate to 30 Days

🔍 Role: Fraud Operations (FTC)

We are looking for professionals with hands-on experience in Fraud Operations within the banking domain (Global Bank preferred) and strong inbound voice experience.

✅ Mandatory Skills

✔ Fraud Risk Assessment & Fraud Detection

✔ Fraud Operations / Transaction Monitoring

✔ Inbound Voice Process (Mandatory)

✔ Banking Experience (Global bank exposure preferred)

✔ Excellent English communication skills

⏰ Shift Details

• Early morning shift – Start time between 4:00 AM to 7:00 AM (fixed once joined)

• 5 days Work from Office

• 9 hours per day

• Shift Allowance: ₹650/day

• Cab Facility: One-way cab in the morning

📝 Selection Process

• Same-day English Assessment Test

• Interview post assessment clearance

• 3+ years of hands-on experience in ColdFusion development (CFML), including frameworks such as ColdBox, FW/1, or Model-Glue.
• Architect, Design, Develop and maintain web applications and solutions in Cold Fusion, HTML, CSS, Java Script.
• Strong proficiency in frontend technologies: HTML, CSS, JavaScript and jQuery
• Developing highly optimized database applications/Queries based on SQL, Oracle, or MySQL.
• Familiarity with web services (REST/SOAP), XML, and JSON.
• Experience with bug tracking and version control software (e.g. Git)
• Architect’s solutions to maximize scalability, performance, and security.
• Understanding of MVC architecture, Object-oriented programming (OOP) design and principles
• Experience with ColdFusion Builder and ColdFusion Report Builder.
• Authentication using SAML and Authorization using OAuth 2.0
• Excellent analytical and problem-solving skills with thorough attention to detail, quality, and precision
• Ability to manage multiple data-driven tasks concurrently.
• Good communication and documentation skills
• Enjoy working in a fast-paced environment.
• Self-starter with a natural willingness to get the job done.
• Ability to work independently as well as in a collaborative, Agile team environment

Job Title: Digital Marketing Manager

Experience Level: 10+ Years

Location: Bangalore (On-site/Hybrid)

Industry: Outsourcing & Business Process Management (BPM)

Salary Range: ₹9 – ₹14 LPA

Job Summary:

We are looking for an experienced and strategic Digital Marketing Manager to lead our digital marketing efforts. The ideal candidate will have over a decade of experience, with a strong track record in B2B digital marketing, preferably in the outsourcing, BPM, or IT services industries. This role demands an individual who can drive end-to-end digital campaigns, enhance online brand presence, generate qualified leads, and align digital marketing with business outcomes.

Key Responsibilities:

• Strategy & Execution:
• Develop and implement comprehensive digital marketing strategies aligned with company goals.
• Channel Management:
• Lead and manage SEO/SEM, PPC, social media, email marketing, content strategy, and paid campaigns.
• Lead Generation:
• Design and execute multi-channel lead generation and nurturing campaigns targeting international B2B clients.
• Performance Analysis:
• Track KPIs, analyze performance, and continuously optimize digital campaigns for maximum ROI.
• Collaboration:
• Work closely with Sales, Product, and Operations teams to ensure marketing initiatives support business objectives.
• Digital Assets:
• Oversee website management, landing pages, content production, and digital branding initiatives.
• Tools & Automation:
• Manage marketing automation tools, CRM integration (e.g., HubSpot, Salesforce), and campaign workflows.
• Team Leadership:
• Guide and mentor junior marketers or external agency teams to deliver consistent performance.

Requirements:

• 10+ years of experience in digital marketing, with at least 3 years in a managerial or leadership role.
• Proven B2B marketing expertise, preferably in outsourcing, BPM, or IT services sectors.
• Strong command of SEO/SEM, Google Ads, LinkedIn Campaigns, and Marketing Automation platforms.
• Demonstrated success in lead generation, campaign optimization, and conversion strategies.
• Analytical mindset with hands-on experience in data-driven decision-making.
• Exceptional communication, project management, and stakeholder coordination skills.
• Master’s degree in Marketing, Business Administration, Communications, or related field.

Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere.

Then, we are the right place to grow your career. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity.

We are seeking for a dedicated individual to join SmartDocs Business Solutions as a Front-end / Mean-stack developer. The candidate will work with the product development team in-order to deliver the best practices; an ideal candidate we are looking after are those who have an experience of 0 – 2 years as a Front-end developer in Angular JS / Angular latest versions. One must possess excellent technical skills with outstanding communication, professionalism, smart-driven, Intelligent along with leadership qualities.

Desirable Skills & Expertise:

• experience of 0 – 2 years of experience as a Mean stack / Front-end Programmer in Angular JS / Angular latest versions with Master’s or Bachelor’s degree in computers are preferred.
• Must have work experience in technologies like latest version of Angular (mandatory), Java script, JSON, Bootstrap and Typescript.
• In depth understanding on Programming & Coding are mandatory.
• Knowledge in Linux environment is an added advantage.
• Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up.
• Excellent Communication & Analytical skills with integrated professionalism at all levels.

Key Responsibilities:

• The role is responsible for designing stunning user interfaces, coding and deploying of high-performance web applications.
• Must able to develop new efficient features and optimize the existing one.
• Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills.
• Should be able to communicate effectively with both technical and non-technical personnel.
• Excellent trouble shootings & problem-solving skills.
• Must involve in complete SDLC from requirement analysis through testing and deployment.
• Develop and maintain strong product knowledge.
• Guide the clients through various stages of the project and transition to support organization.
• Review existing business processes and participate in the Process Improvement Program.

What will you do? (but not limited to)

• Design, develop, and maintain our mobile applications using either Flutter or React Native, ensuring high performance and responsiveness across both Android and iOS platforms.
• Collaborate closely with the product and development teams to design and develop innovative features that align with our mission and user needs.
• Write clean, maintainable, and efficient code that adheres to industry best practices, and conduct code reviews to uphold high-quality code.
• Troubleshoot, debug, and upgrade the software to ensure optimal performance, security, quality, and responsiveness of applications.
• Lead and mentor junior developers, fostering a culture of continuous learning, innovation, and improvement.
• Drive architectural decisions and lead efforts to scale and improve our codebases.
• Work closely with stakeholders to understand and address their needs, translating business requirements into technical solutions.

Who can apply?

• Minimum 3 years of experience as a Mobile Application Developer with a proven track record in developing and deploying mobile applications for both Android and iOS platforms.
• Proficiency in React Native, with a deep understanding of cross-platform mobile development and app architecture.
• Strong knowledge of JavaScript (for React Native), and familiarity with native build tools, like XCode, Gradle, Android Studio, IntelliJ, and other IDEs.
• Strong problem-solving skills, with an ability to think algorithmically and a keen eye for debugging and optimizing code.
• Experience with app development languages such as Swift, Kotlin, or Objective-C and with utilizing RESTful APIs for backend integration.
• Proficient understanding and utilizing code versioning tools, such as Bitbucket.
• Experience in a startup environment and building products from scratch is highly preferred.
• Excellent communication skills, with the ability to lead and inspire a team.
• Strong project management skills, with experience in agile methodologies.
• Demonstrated ability to make sound decisions based on a balance of data, experience, and judgment.

• Timely preparation and implementation of training calendar on monthly and annual basis
• Identifying the training needs of the employees and nominating for the suitable programs
• Timely nominations for all training programs (Internal & External) and making arrangements/ communication/ coordination
• Organizing induction training programs
• Conducting training programs for front line employees by aligning organizations’ learning strategy with business objectives
• Preparing monthly and annual training MIS and maintaining record of all trainings in HRMS/ERP

What you must have:

• Strong communication and presentation skills
• Ability to research and develop training material
• Excellent time management, problem solving, organization and leadership skills
• Good command over MS office tool
• Knowledge of various tools/ aids used in training