SEO Team Lead

Role: Sales Operations Executive (SOE)

Location: Mumbai (Work from Office)

Employment Type: Full-time

About Cere Labs

Cere Labs is an AI product and services company working with customers across industries such as manufacturing, healthcare and pharma, technology, consulting, and engineering. The company helps organizations adopt and use AI effectively through well-designed solutions and practical implementations.

Cere Labs is a part of the prestigious Forbes Select 200 club. As the company continues to grow, it is looking for talented and enthusiastic individuals to join its sales team and support its business development efforts.

Role Overview

The Sales Operations Executive will support the sales function by managing research, coordination, documentation, reporting, and sales operations activities. This is a junior role focused on execution and coordination, working closely with the sales head and business development team to ensure smooth running of the sales pipeline.

The role does not involve direct sales closing but plays a critical part in enabling effective sales outcomes.

Key Responsibilities

Sales Research & Lead Qualification

• Identify and qualify target prospects for Cere Labs’ AI services offerings
• Conduct account and company research to gather relevant business, industry, and stakeholder information

Sales Enablement & Presentation Support

• Customize existing pitch decks and presentations based on prospect context
• Generate content for ABM activities

Sales Coordination & Communication

• Handle email and LinkedIn communication with prospects
• Schedule meetings, demos, and calls with prospective clients

Lead Generation & ABM Support

• Support Account-Based Marketing (ABM) initiatives
• Coordinate lead generation activities
• Track responses, follow-ups, and engagement status of outbound activities

Sales Operations & Reporting

• Track lead movement across the sales funnel
• Prepare regular sales pipeline reports

Experience & Skills Required

Experience

• 0–2 years of experience in a sales support, sales operations, inside sales support, or pre-sales role
• Prior experience in B2B services, IT services, SaaS, consulting, or technology companies is preferred

Skills

• Strong written and verbal communication skills
• Good research and information-gathering ability
• Comfortable working with presentations, documents, and spreadsheets
• Proficiency with MS PowerPoint, Excel, Word, and basic CRM tools

Personal Attributes

• Detail-oriented and well-organized
• Proactive and willing to learn

Work Location & Mode

• Location: Mumbai office
• Work Mode: Full-time, Work from Office

Job Title : Technology Strategy and Reporting Specialist

Total Experience : 8+ Years

Relevant Experience : Minimum 3 years of experience in Strategic technology planning and reporting.

Location : Remote, Anywhere in India

Job Type : Full Time

Job Overview :

We are seeking a Technology Strategy and Reporting Specialist to lead the development of strategic dashboards, quarterly board reports, and executive-level communications.

The ideal candidate will bridge the gap between technical insights and business strategy, delivering high-impact reports that drive executive decision-making and organizational performance.

Mandatory Skills :

Power BI or Tableau, Advanced Excel, Executive Reporting, Data Analysis, Strategic Dashboarding, IT KPIs, Storytelling, and Communication Skills

Key Responsibilities :

• Quarterly Board Reporting : Deliver structured, governance-aligned technology reports with KPIs, risk assessments, and strategic recommendations for executive leadership and the board.
• Dashboard Development : Build and manage executive dashboards using tools like Power BI/Tableau to showcase real-time performance and strategic metrics.
• Executive Storytelling : Create polished narratives and presentations that translate technical data into compelling business insights.
• Data Analysis & Insights : Analyze performance data, market trends, and technology strategies to identify actionable insights and business opportunities.
• Reporting Framework : Standardize reporting templates, processes, and governance models to ensure consistent, high-quality outputs.
• Technology Performance Monitoring : Track initiative outcomes, ROI, and budget adherence with scorecards and strategic alignment reports.

Desired Experience :

• 3+ Years in business intelligence, strategic reporting, or executive communication.
• Hands-on experience with dashboard tools (Power BI, Tableau, Excel).
• Strong understanding of IT performance metrics and KPIs.
• Proven record of creating board-level/C-suite presentations.

Qualifications :

• Bachelor's in Business Analytics, Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications such as PMP, Power BI, Tableau, or Six Sigma are a plus.

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

Title: Senior VDI Consultant – Citrix/Azure/VMware

Location: Pune,balewadi

Shift: 3:30 PM – 12:30 AM IST (Aligned to US ET support window)

Fill time role

About:Join the core team delivering 24x7 operational support for a large-scale Virtual Desktop and Applications environment supporting 90,000–100,000 users and 50,000+ VMs across Citrix, Azure, and VMware platforms.

Key Responsibilities

• Provide advanced support, monitoring, and maintenance for Citrix Virtual Apps and Desktops, Azure Virtual Desktop, and VMware environments.
• Lead efforts to enhance image management, patching, provisioning, and migration processes.
• Manage incident triage, root cause analysis, and documentation within ITSM tools.
• Create and maintain PowerShell scripts and other automation solutions for routine tasks.
• Collaborate with US and offshore teams for seamless 24x7 support operations.
• Prepare daily and weekly operational reports summarizing key metrics, incidents, and improvement opportunities.
• Participate in client review meetings to discuss performance and backlog reduction.

Required Skills & Qualifications

• 7+ years in End User Compute (EUC) operations with 5+ years on Azure, Citrix, and VMware platforms.
• Proven experience in Citrix Virtual Apps and Desktops, Azure Virtual Desktop, VMware Horizon, and Windows OS troubleshooting.
• Strong proficiency in PowerShell scripting for automation and reporting.
• Familiarity with ITIL processes (Incident, Problem, Change Management).
• Hands-on experience with ITSM tools (ServiceNow, Remedy, etc.).
• Excellent communication skills for collaboration in distributed teams.
• Ability to work independently and drive technical improvements.

Preferred Skills

• Expertise in Citrix Cloud, Citrix Studio, MCS/PVS, and advanced troubleshooting.
• Experience supporting large-scale enterprise virtual desktop environments (50k+ users).
• Exposure to automation and orchestration frameworks in VDI environments.

Reporting

• Submit daily operational summaries and weekly performance reports covering trends, incidents, and process improvements.
• Collaborate with the Domestic CVS Operations Manager (US) for review meetings and escalation handling.

Why Join

• Opportunity to be part of a flagship virtualization project from its foundation phase.
• High-visibility role with potential to grow into a team lead as the project scales to 15–20 members in 2026.
• Work with a global team managing one of the largest Citrix/Azure VDI environments.

• Proven experience as a Digital Marketing Executive, Inbound Marketer, or similar role with a focus on SEO and content marketing.
• Strong knowledge and hands-on experience with On-Page SEO (keyword research, content optimization, meta tags, etc.).
• Expertise in Off-Page SEO strategies, including link-building, guest posting, and influencer outreach.
• Proficiency in Technical SEO, including audits, site speed optimization, schema markup, and site architecture.
• Familiarity with inbound marketing tools like HubSpot, Marketo, or ActiveCampaign is a plus.
• Strong understanding of Google Analytics, Google Search Console, and SEO tools like Ahrefs, SEMrush, or Moz.
• Basic knowledge of HTML, CSS, and JavaScript for technical SEO tasks (knowledge of web development concepts is a plus).
• Ability to analyze and interpret SEO and marketing data to drive decision-making.
• Excellent written and verbal communication skills, with the ability to convey complex ideas to non-technical audiences.
• Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.

·       Lead generation and developing new business for your assigned territory.

·       Educating the clients about new media and convincing them to advertise their product using Eco-friendly media.

·       Scheduling meeting with prospective clients and drive them for generating business.

·       Handling sales process end to end from pitching to client retention.

·       Candidate shall be well aware of retail and corporate clients in the assigned territory.

·       Develop a thorough understanding of key client’s needs and requirements and preparing customized solutions.

·       Negotiating contracts with clients and meeting established deadlines for the fulfillment of each client's long-term goals.

·       Playing an integral role for the effective on-boarding of new clients.

·       Dealing with clients and efficiently handling their queries.

·       Serve as contact point for key customers and internal teams.

·       Suggest solutions that answer client needs and wants.

·       Demonstrating good communication, presentation, selling and deal closing skills.

·       Driving Business for the company and client retention will be the core expertise.

Job Roles & Responsiblities:

• 4+ years of experience in .NET Core, C#, EF Core, SQL Server, Rest API, MVC, Webform
• Good to have exposure in Azure & Azure DevOps
• Strong Experience in Micro Services Architecture.
• Cloud Azure
• Azure Kubernetes
• Knowledge of Docker is advantageous
• SOLID Principles
• Good to have exp in SonarCloud
• Should have team leading experience

• Oversee the sales process to attract new clients.
• Work with senior team members to identify and manage risks.
• Maintain fruitful relationships with clients and address their needs effectively.
• Research and identify new market opportunities.
• Prepare and deliver pitches to potential investors.
• Foster a collaborative environment within the organization

• Cross-platform mobile app developers who have developed mobile apps with a familiarity of Ionic/Flutter
• Develop and Manage Mobile Application in Hybrid - Android / iOS Platform
• Mobile app architecture planning
• Mobile app design and optimization, able to provide a solution to improve mobile app quality, understand emerging technologies, standards and best practices to bring mobile app product to the next level
• Continuously discover, evaluate, and implement new technologies and frameworks to maximize development efficiency
• Estimate timelines and deliver as per schedule
• Solid knowledge of mobile app development practices, along with mobile testing tools and techniques
• Expertise in optimizing the app for performance
• Experience using agile principles and methodologies
• Deep understanding of the mobile landscape and behavior patterns is mandatory