Digital Marketing Executive(Female)

Position: Customer care Executive (International)

Position Overview:

We are seeking a highly motivated and skilled individual to join our team as an International Voice Process Executive. The ideal candidate will be responsible for handling outbound and inbound calls to our international clients, providing excellent customer service, resolving queries, and ensuring customer satisfaction. This role requires effective communication skills, the ability to multitask.

Qualifications:

1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus). 

2. Fresher or Experienced

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

Title: Sr.java Developer

Location  : Pune

Exp : 7+ Years

-              Strong Java background and backend Database experience

              Must have strong exp in SQL

             Experience should include working on an Enterprise level product.

-              Should have knowledge in Apache Calcite

ROLES AND RESPONSIBILITIES

• Interface with leads via inbound and outbound calls with various source (in-house / Microsite) Converting leads into confirmed applications PAN India

•Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

• Responsible for student admission and achieve their targets

• Understand student needs / requirements and pitch a suitable program

• Counselling, Interacting with students and Parents.

• Support students one on one in their selection of course, application process and meeting application deadlines.

• Should be able to assist students in obtaining the necessary documentation needed for the application process.

• Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.

• Coordinate systematic and efficient handling of applications and communications with parents of student applicants.

CANDIDATE SPECIFICATIONS

• Ability to empathize with students and parents, thus able to build relationships through conversations

• Ability to handle end to end admission cycle

•Vendor management

• Strong inclination to work in a target driven sales environment.

• Proven expertise in converting leads into a sale

• Experience working with CRM

• Strong listening and presentation skills

• Minimum UG degree

• 1+ years of relevant experience

1.       Strong knowledge in Front end scripting like EJS, JavaScript, Jquery

2.       Proficiency with fundamental front-end languages such as HTML, CSS.

3.       Familiarity with JavaScript frameworks such as Angular JS, React, and Amber.

4.       Proficiency with server-side languages such as Python / Ruby / Java / PHP/ .Net

5.       Good Understand with database technology such as MySQL, Oracle, and MongoDB.

• 2+ years of relevant experience in Android Development.
• Should be strong in Android fundamentals (including UI design), OOP & Java fundamentals.
• Should be strong in Kotlin fundamentals and coroutines.
• Familiar with Android Architectures, Multithreading Concepts, Testing framework like JUnit, Espresso, Mockito and Reactive Programming.
• Familiar with Dependency Injection and memory optimization techniques.
• Practitioner of SOLID principles.
• Working experience in Compose and KMM (Kotlin Multiplatform Mobile) is an addon
• Should have been part of a team which has shipped at-least one App and lived through the process without too many scars
• Stellar problem solving skills
• Hunger to learn new things and ability to grasp new concepts quickly
• Ability to move quickly without breaking things too much (we are dreamers)
• Passion for developing awesome user experiences
• Ability to work under pressure which is balanced by a sense of responsibility and ownership.

• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Assess candidate information, including resumes and contact details- Attention to detail is highly required
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates
• Experience in bulk hiring in IT (Technology hiring, Technical Trainers) and Non - IT requirements (mandatorily in to sales, backend profiles)
• Highly proactive and attention to detail attitude is MUST
• Work on targets and closures with in defined TAT

• Desired Candidate profile

  • Candidates with excellent communication skills with understanding and learning capability (MANDATORY)
  • Experience: 3-5 Years
  • Industry: Edtech / Recruitment Consultancy
  • Proven work experience as a recruiter
  • Familiarity with social media, resume databases and professional networks.
  • Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
  • A keen understanding of the differences between various roles within organizations
  • MBA in Human Resources Management or relevant field
  • Work Location: Bangalore, Bannerghatta Main Road

About 4-5 years of total experience of recent full life cycle IT and non-IT recruitment, and some amount of HR and general administration experience such as coordinating, scheduling, tracking, collecting and organising documents, etc.

• Own the responsibility for talent acquisition (internal as well as Singapore-based), including job posting, collating applications, and tracking candidate status to closure
• Constantly look to find new ways of identifying/sourcing technical and recruitment talent
• Screen and shortlist candidates for interviewing.
• Prepare offer letters and stay in touch with upcoming joiners
• Help new joiners onboard, identify any required facilities, set them up on email, e-phones and intranet
• Track and close (or coordinate to close) support requests pertaining to HR, desktops, payroll, leave, etc.
• Assist the executive management in occasional administrative or organisational tasks as requested. These may include gathering and collating data, organising documents, etc.
• Attention to detail, an organised and systematic approach to working, and good oral and written communication skills are non-negotiable.
• Ability to maintain smooth professional working relationships with employees, other internal and external support roles, vendors, etc.
• A passion for getting things right, getting results, employment branding, selection, and quality of candidates and associates experience

Parikshram is a Bangalore based tech startup company, building the world's first career success platform for QA-Testing professionals around the world. Currently running through the social media channels with the name of “Software Testing Studio" (soon to be renamed as Parikshram), it has an active user base of ~0.2 million testing professionals and focuses on recruitment, upskilling and community building. The company is growing at a rapid pace and is hiring aggressively.

• 2+ years experience in WordPress CMS Installation, theme customizations.
• Should possess strong knowledge of SEO, Secure sites, Wordpress, Web Design Good knowledge of WordPress development and life cycle (theme hierarchy, plugins, etc
• Strong understanding of PHP back-end development. Experience in front-end technologies like HTML5,CSS3,Bootstrap4,JavaScript,PHP.
• Basic Knowledge of Core PHP, MySQL Database.
• Experience in designing and developing responsive design websites.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Ability to convert comprehensive layout and wireframes into working HTML pages. Payment Gateway integration for WooCommerce (eg: Paypal, Razorpay, etc).