Revenue Executive

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

Job Title: Cloud Engineer - Azure DevOps

Job Location: Mumbai (Andheri East)

About the company:
MIRACLE HUB CLIENT,   is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise

Skill-sets Required:

• Azure Architecture
• DevOps Expert
• Infrastructure as a code
• Automate CICD pipelines
• Security and Risk Compliance
• Validate Tech Design

Job Role:

• Create a well-informed cloud strategy and manage the adaption process and Azure based architecture
• Develop and organize automated cloud systems
• Work with other teams in continuous integration and continuous deployment pipeline in delivering solutions
• Work closely with IT security to monitor the company's cloud privacy

Desired Candidate Profile:

• Bachelor’s degree in computer science, computer engineering, or relevant field.
• A minimum of 3 years’ experience in a similar role.
• Strong knowledge of database structure systems and data mining.
• Excellent organizational and analytical abilities.
• Outstanding problem solver.
• IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
• Excellent English communication and presentation skills, both verbal and written
• Charismatic, competitive and enthusiastic personality with negotiation skills

Compensation: 12-15 LPA with minimum 5 years of experience. ( OR AS PER LAST DRAWN )

Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library at God Speed
-Able to come with optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open source code

Desired Candidate Profile:-

• At least three years’ experience with:
  • Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum)
  • A relevant back-end programming language ( e.g.Python, Ruby or JavaScript )
  • Database design and management, including being up on the latest practices and associated versions
  • Server management and deployment for the relevant environment
• Familiarity with a relevant and globally supported framework—both front-end and back-end, if necessary—( e.g., React, Vue or Angular)
• Ideally, familiarity with CSS preprocessors, bundlers, and associated languages/syntaxes/libraries ( e.g., Sass, Less, and webpack )
• Thorough understanding of user experience and possibly even product strategy
• Experience implementing testing platforms and unit tests
• Proficiency with Git 
• Appreciation for clean and well documented code

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem solving, and love latest technology, there are very few better places

How we are different 
 -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology

 Why to join us
 -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company ho are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

Job Description

Company Background

Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.

Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.

Overview

The exciting opportunity has become available as a result of company growth and opportunities. The Technical Customer Service position will be working with a friendly professional team and the ideal candidate will provide technical support to clients located worldwide.

To provide training and support for clients who experience issues with equipment, compile clear guides for client and review data trends from the system, carry out root cause analysis when technical issues arise and provide necessary guidance to achieve resolution.

Supporting clients with their requests in relation to their Freespace products and solutions, carry out training sessions on products and analytics dashboard along with return to work solutions.

The Role

• Training clients on products, services, applications, maintenance & analytics dashboard
• Understand client requirements/issues & presents solutions as necessary
• To action ticket requests within Service Level Agreement & clearly articulate updates to clients
• Always looking at ways to improve internal systems and processes
• Prepare client quotes for additional services or products & issue invoices
• Review information and act upon findings
• To be involved in technical discussions in relation to Routers, Access Points, Wifi & Internet connectivity issues
• Interpret and manipulate data
• Prepare documentation to share with clients following site visit
• Facilitate client meetings, sharing information and training
• To understand the functionality of all the Freespace products to support client with their needs
• Carry out any reasonable ad-hoc requests

Working Hours

2: 30AM to 10:30AM IST – Monday to Friday

On call support (only for critical issues) – Alternate weekend

The Person

• Positive can-do attitude, good manner with initiative
• Technical understanding in relation PCs, Networking, Displays, Wireless
• Customer focused & excellent communication skills are essential
• Ability to make decisions, compile reports based on data analytics
• Able to work fast and solve problems under pressure at times of high workload and competing priorities
• Remain focused, composed, optimistic and flexible in difficult situations; resilient and bounces back from failures or disappointments
• Focuses on results and desired outcomes and how best to achieve them
• Comfortable working with ambiguity & to question to gain full understanding
• Displays an ongoing commitment to learning and self-improvement
• A willing and helpful person who thrives on providing support for the team to achieve their goals

Qualification/skills

• Basic knowledge of PCs, Networking, Displays, Wireless
• Validating analytics data
• Discretion with confidential client information
• 3+ years customer service experience within a technical industry
• To have an interest in the build environment or architecture
• A Financial background is desirable
• Proficient in Microsoft Excel & Word is essential
• Excellent communication skills – presentation, written and verbal
• Ability to prioritise workload and problem solve
• Good research skills and attention to detail

Job Description

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is looking for highly talented hands on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.

Key Responsibilities and Must-have skills:

• Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders
• Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services
• Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies and risk management strategies
• Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
• Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)
• Experience with application discovery preferably with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies
• Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc
• Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline
• Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost
• Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution
• Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred
• Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.
• Hands-on Experience with application build/release processes CI/CD pipelines
• Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA

Additional Requirements:

• Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral
• Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice
• Assist Sales and Marketing team in creating sales and marketing collateral
• Write whitepapers and technology blogs to be published on social media and Intuitive website
• Create case studies for projects successfully executed by Intuitive delivery team
• Conduct sales enablement sessions to coach sales team on new offerings
• Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams
• Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings
• Strong passion for modern technology exploration and development
• Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
• Experience with Multi-cloud (Azure, GCP, OCI) is a big plus
• Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus
• Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus

We are looking for a tech enthusiast to work in challenging environment, we are looking for a person who is self driven, proactive and has good experience in Azure, DevOps, Asp.Net etc. share your resume today if this interests you.

Job Location: Pune

About us:

JetSynthesys is a leading gaming and entertainment company with a wide portfolio of world class products, platforms, and services. The company has a robust foothold in the cricket community globally with its exclusive JV with Sachin Tendulkar for the popular Sachin Saga game and a 100% ownership of Nautilus Mobile - the developer of India’s largest cricket simulation game Real Cricket, becoming the #1 cricket gaming franchise in the world. Standing atop in the charts of organizations fueling Indian esports gaming industry, Jetsysthesys was the earliest entrant in the e-sports industry with a founding 50% stake in India’s largest esports company, Nodwin Gaming that is recently funded by popular South Korean gaming firm Krafton.

Recently, the company has developed WWE Racing Showdown, a high-octane vehicular combat game borne out of a strategic partnership with WWE. Adding to the list is the newly launched board game - Ludo Zenith, a completely reimagined ludo experience for gamers, built in partnership with Square Enix - a Japanese gaming giant.

JetSynthesys Pvt. Ltd. is proud to be backed by Mr. Adar Poonawalla - Indian business tycoon and CEO of Serum Institute of India, Mr. Kris Gopalakrishnan – Co-founder of Infosys and the family offices of Jetline Group of Companies. JetSynthesys’ partnerships with large gaming companies in the US, Europe and Japan give it an opportunity to build great products not only for India but also for the world.

Responsibilities

- As a Security & Azure DevOps engineer technical specialist you will be responsible for advising and assisting in the architecture, design and implementation of secure infrastructure solutions

- Should be capable of technical deep dives into infrastructure, databases, and application, specifically in operating, and supporting high-performance, highly available services and infrastructure

· Deep understanding of cloud computing technologies across Windows, with demonstrated hands-on experience on the following domains:

· Experience in building, deploying and monitoring Azure services with strong IaaS and PaaS services (Redis Cache, Service Bus, Event Hub, Cloud Service etc.)

· Understanding of API endpoint management

· Able to monitor, maintain serverless architect using function /web apps

· Logs analysis capabilities using elastic search and Kibana dashboard

· Azure Core Platform: Compute, Storage, Networking

· Data Platform: SQL, Cosmo DB, MongoDB and JQL query

· Identity and Authentication: SSO Federation, ADAzure AD etc

· Experience with Azure Storage, Backup and Express Route

· Hands-on experience in ARM templates

· Ability to write PowerShell & Python scripts to automate IT Operations

· Working Knowledge of Azure OMS and Configuration of OMS Dashboards is desired

· VSTS Deployments

· You will help assist in stabilizing developed solutions by understanding the relevant application development, infrastructure and operations implications of the developed solution.

· Use of DevOps tools to deliver and operate end-user services a plus (e.g., Chef, New Relic, Puppet, etc.)

· Able to deploy and re-create of resources

· Building terraforms for cloud infrastructure

· Having ITIL/ITASM standards as best practise

· PEN testing and OWASP security testing will be addon bonus

· Load and performance testing using Jmeter

· Capacity review on daily basis

· Handing repeated issues and solving them using ansible automation

· Jenkin pipelines for CI/CD

· Code review platform using sonarqube

· Cost analysis on regular basis to keep the system and resources optimum

· Experience on ASP.Net, C#, .Net programming is must.

Qualifications:

Minimum graduate (Preferred Stream: IT/Technical)

Location – Kochi

Must have experience in . ASP.Net MVC, NET Core, C#, JavaScript, JQuery, SQL

*Knowledge in Power BI would be a add on.

* Experience in upgrading, configuring and debugging existing systems 

* Providing technical support for web, desktop and mobile applications

*Proficient in writing clean, scalable code using .NET programming languages

*Develop documentation throughout SDLC

*Serve as an expert on applications and provide technical support

*Revise, update, refactor and debug code to improve existing software

* Analytical mindset & problem solving aptitude & implementing the best solution as per needs

* Superior communication skills as the role involves daily client interactions

Will be developing mobile and web applications using latest technology. Should be good in analysing requirements and translate into applications. Good in understanding application flows.

Tech Skills –

MEAN (MongoDB, Express, Angular/React, Node.js) – Expert level - at least 2-3 full sized projects

Cloud technology – Familiar with using cloud technology (AWS, GCP etc) – Intermediate – Should be able to interact with the services from cloud (e.g. firebase etc)

HTML, CSS, Bootstrap, Java script – Intermediate level - Good understanding of concepts and should be able to realize application screens based on the UI provided by designers

Mobile technology – Hybrid (ionic, Cordova, capacitor, flutter), Native (Android, iOS) – Beginner – Should have understanding of concepts, good with basics