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ROLES AND RESPONSIBILITIES:

Looking for a Key Account Manager (B2B) with Excellent Communication Skills and prior experience in selling or managing clients for SaaS products / Tech Sales.

KEY RESPONSIBILITIES:

• Own account P&L outcomes including Revenue Expansion, Retention, Gross Margins, NRR and CSAT scores
• Build multithreaded relationships across CXO, Product, Compliance and Procurement teams
• Drive platform adoption by shaping customer success plans, product usage KPIs and quarterly business reviews (QBRs)
• Identify and execute upsell and cross-sell opportunities across product lines to expand customer footprint
• Lead contract renewals, commercials and negotiations with a solutions-first mindset
• Manage risks proactively (churn risk, adoption gaps, budget constraints, competitive threats) with clear mitigation plans
• Maintain accurate forecast hygiene, account plans and stakeholder mappings in CRM
• Champion account governance and escalation resolution to ensure high-quality delivery and service experience

IDEAL CANDIDATE:

Skills & Competencies:

• Strong enterprise account management and SaaS upsell experience
• Commercial ownership & contract negotiation excellence
• Customer-centric problem solving & strategic account planning
• High stakeholder management maturity (multi-country/global exposure preferred)
• Excellent storytelling & data-driven business impact articulation

Must Have:

• 7-9 years of experience managing existing business in SaaS/HCM/FinTech/Enterprise platforms
• Proven track record of driving NRR (120%+ preferred) within assigned accounts
• Experience leading renewals, upsells and enterprise commercials
• Ability to build deep customer trust and long-term strategic relevance
• Strong fluency in business metrics, product adoption modeling, and value realization frameworks
• Hands-on experience with account management CRMs like Salesforce, Zoho, HubSpot, and similar
• Ability to manage clients independently with minimum supervision

PERKS, BENEFITS AND WORK CULTURE:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

Job Description: 

• Experience in Core Java, Spring Boot. 

• Experience in microservices. 

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2 

• Good knowledge of multi-threading 

• Basic working knowledge of Unix/Linux 

• Excellent problem solving and coding skills in Java 

• Strong interpersonal, communication and analytical skills. 

• Should be able to express their design ideas and thoughts. 

Summary

We are seeking a highly skilled and motivated Software Engineer with expertise in both backend development and DevOps practices. The ideal candidate will have a proven track record of designing, developing, and deploying robust and scalable backend systems, while also possessing strong knowledge of cloud infrastructure and DevOps principles. This role requires a collaborative individual who thrives in a fast-paced environment and is passionate about building high-quality software.

Responsibilities

Design, develop, and maintain backend services using appropriate technologies.

Implement and maintain CI/CD pipelines.

Manage and monitor cloud infrastructure (e.g., AWS, Azure, GCP).

Troubleshoot and resolve production issues.

Collaborate with frontend developers to integrate backend services.

Contribute to the design and implementation of database schemas.

Participate in code reviews and ensure code quality.

Contribute to the improvement of DevOps processes and tools.

Write clear and concise documentation.

Stay up-to-date with the latest technologies and best practices.

Qualifications

Bachelor's degree in Computer Science or a related field.

3+ years of experience in backend software development.

2+ years of experience in DevOps.

Proficiency in at least one backend programming language (e.g., Java, Python, Node.js, Go).

Experience with cloud platforms (e.g., AWS, Azure, GCP).

Experience with containerization technologies (e.g., Docker, Kubernetes).

Experience with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).

Experience with monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).

Strong understanding of database technologies (e.g., SQL, NoSQL).

Excellent problem-solving and debugging skills.

Strong communication and collaboration skills.

Bonus Points

Experience with specific technologies used by our company (list technologies if applicable).

Experience with serverless architectures.

Experience with infrastructure as code (e.g., Terraform, CloudFormation).

Contributions to open-source projects.

Relevant certifications.

Looking for IBM BPM Admin. PFB details.

Position: IBM BPM Admin

Experience: 5-8 Yrs

Location: Noida ( Work from office)

Working days: 6 days

Shift: General 9 Am to 6 PM.

·        Monitor system performance and address issues proactively to minimize downtime.

·        Implement routine maintenance tasks and updates to keep the IBM BPM system up-to-date.

·        Administer user access and security settings for IBM BPM applications.

·        Collaborate with other IT teams to ensure secure and compliant access controls.

·        Install, configure, and maintain IBM BPM software and associated components.

·        Diagnose and resolve technical issues related to IBM BPM, providing timely support to end-users.

·        Collaborate with development teams to troubleshoot and optimize IBM BPM solutions.

·        Develop and implement backup and recovery procedures to safeguard critical IBM BPM data.

·        Conduct regular testing of backup and recovery processes.

·        Optimize system performance through continuous monitoring and tuning activities.

·        Collaborate with development teams to identify and address performance bottlenecks.

·        Extensive knowledge of Windows Server Technologies, Linux, and VMware

·        Good Experience is managing WebSphere cells, clusters, and node.

We are looking for an experienced and creative UI/UX Designer to join our team!

As a UI-UX Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. 

You will be designing ideas using various methods and the latest technology. You will be designing graphic user interface elements, like menus, tabs, forms, and widgets.

Roles and Responsibility: 

• Plan and implement new designs 
• Optimize existing user interface designs
• Communicate with clients to understand their business goals and objectives
• Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions
• Combine creativity with an awareness of the design elements
• Create prototypes for new product ideas
• Test new ideas before implementing 
• Conduct ongoing user research

• Bachelor's Degree in any field. 
• Excellent interpersonal and communication skills
• Knowledge of Adobe range of products including Photoshop, Illustrator, InDesign, Acrobat, and Dreamweaver

• Define and ensure visual and brand consistency
• Design user interaction models, workflows, and user interfaces for cross-device experiences
• Work closely with developers to ensure designs are built accurately to spec
• Share and present workflows, wireframes, and designs across multiple teams
• Research and benchmark latest UX/UI designs and standard practices across mobile and web
• Design logos, icons, flyers, pamphlets, and other marketing material
• Proficient in creating high and low fidelity prototypes

Desired Skills and Experience:

• Exceptional design skills, with acute attention to detail
• A great Portfolio that communicates a clean and up to date visual design sense
• Strong working knowledge of Adobe Creative Suite/Photoshop
• Ability to take a product concept from wireframe to high fidelity design mocks
• Understand the visual and the functional aspects of Web/Mobile design
• Understanding of newest tools and trends in UI/UX
• Creative problem-solving skill
• should be familiar with in addition to Photoshop: Balsamiq, Invision, Sketch, and Zeplin.
• Apply with your detailed portfolio on the dribble, Behance, etc

JD for IOT DE:

The role requires experience in Azure core technologies – IoT Hub/ Event Hub, Stream Analytics, IoT Central, Azure Data Lake Storage, Azure Cosmos, Azure Data Factory, Azure SQL Database, Azure HDInsight / Databricks, SQL data warehouse.

You Have:

• Minimum 2 years of software development experience
• Minimum 2 years of experience in IoT/streaming data pipelines solution development
• Bachelor's and/or Master’s degree in computer science
• Strong Consulting skills in data management including data governance, data quality, security, data integration, processing, and provisioning
• Delivered data management projects with real-time/near real-time data insights delivery on Azure Cloud
• Translated complex analytical requirements into the technical design including data models, ETLs, and Dashboards / Reports
• Experience deploying dashboards and self-service analytics solutions on both relational and non-relational databases
• Experience with different computing paradigms in databases such as In-Memory, Distributed, Massively Parallel Processing
• Successfully delivered large scale IOT data management initiatives covering Plan, Design, Build and Deploy phases leveraging different delivery methodologies including Agile
• Experience in handling telemetry data with Spark Streaming, Kafka, Flink, Scala, Pyspark, Spark SQL.
• Hands-on experience on containers and Dockers
• Exposure to streaming protocols like MQTT and AMQP
• Knowledge of OT network protocols like OPC UA, CAN Bus, and similar protocols
• Strong knowledge of continuous integration, static code analysis, and test-driven development
• Experience in delivering projects in a highly collaborative delivery model with teams at onsite and offshore
• Must have excellent analytical and problem-solving skills
• Delivered change management initiatives focused on driving data platforms adoption across the enterprise
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
   

Roles & Responsibilities
 

You Will:

• Translate functional requirements into technical design
• Interact with clients and internal stakeholders to understand the data and platform requirements in detail and determine core Azure services needed to fulfill the technical design
• Design, Develop and Deliver data integration interfaces in ADF and Azure Databricks
• Design, Develop and Deliver data provisioning interfaces to fulfill consumption needs
• Deliver data models on Azure platform, it could be on Azure Cosmos, SQL DW / Synapse, or SQL
• Advise clients on ML Engineering and deploying ML Ops at Scale on AKS
• Automate core activities to minimize the delivery lead times and improve the overall quality
• Optimize platform cost by selecting the right platform services and architecting the solution in a cost-effective manner
• Deploy Azure DevOps and CI CD processes
• Deploy logging and monitoring across the different integration points for critical alerts