Digital Marketing Manager

• Excellent verbal & written communication skills.
• Manage Email Process- Payment, Refunds, Cancellation etc.
• Responsible to provide timely & effective resolutions to customers through emails, chat, etc.
• Knowledge of payments and fintech would be plus

· Write effective and scalable code in Ruby

· Build back-end components for web applications

· Test applications for performance, responsiveness, and security

· Review and debug junior developers’ code

· Integrate data storage and data processing solutions

· Build, install, and share gems and plugins

· Create automated test scripts

· Improve and maintain applications after deployment

· Coordinate with team members who work on different layers of infrastructure

Required Skills:

● Expert in Python, with knowledge of at least Django (More web frameworks are a plus)

● Familiarity with some ORM (Object Relational Mapper) libraries

● Able to integrate multiple data sources and databases into one system

● Understanding of the threading limitations of Python, and multi-process architecture

● Good understanding of server-side templating languages (such as Jinja 2, Mako, etc depending on your technology stack)

● Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 (is a plus)

● Understanding of accessibility and security compliance

● Knowledge of user authentication and authorization between multiple systems, servers, and environments

● Understanding of fundamental design principles behind a scalable application

● Familiarity with event-driven programming in Python

● Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform

● Able to create database schemas that represent and support business processes

● Strong unit test and debugging skills

● Proficient understanding of code versioning tools

● Knowledge of application deployment process and server set up

● Integration of data storage solutions

Responsibilities:

● Owning one or more of the web services; adding new features, resolving bugs, and refactoring/ improving code base.

● Design and implementation of low-latency, high-availability, and performant applications

● Translating product requirements into functional, maintainable, extensible software that is in-line with company objectives.

● Good knowledge of software engineering best practices, including unit testing, code reviews, design documentation, debugging, troubleshooting, & agile development.

● Work on cutting-edge web technologies to make a powerful impact on 1M+ enterprise users

● Be part of a growing team that will design, develop, and test software and cross-product applications which span across different Planview products

● Work in an agile engineering team writing maintainable and scalable code for software components and influencing team decisions

● Contribute to the product’s architecture vision and execution, working closely with cross-product teams and other leaders within the R&D department

● Collaborate with stakeholders to imagine, design, develop, test, and launch software that impacts our customers and inspires your peers

● Drive continuous improvement of software quality, CX and maintainability of features

● Continuous learning of technology trends, tools, and approaches, including sharing this knowledge with your team

Malayalam and Hindi-speaking Customer support executives

Good in English communication

freshers also welcome

Outbound call center exp preferred

work location - Chennai - In-office work

• Strong technical knowledge in software, hardware, and networking
• Prior experience in Customer service or call center environment
• IP protocol and network experience highly desirable
• Working knowledge of NetApp technical systems (6 months or more)
• Strong understanding of computing technology including hardware components, data storage, operating systems, software applications, common peripheral devices, and external connectivity
• Sound problem solving skills with linear and logical troubleshooting skills
• Process knowledge, assessment, design and documentation skills
• Strong oral and written communication skills
• Solid analytical, technical, and project management skills
• Must have proficiency with various software applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to work independently with minimal supervision
• Must be available weekends
• Languages: B2 English

• Excellent knowledge of multiple technologies like .NET 4.0-4.6, ASP.NET, MVC, CSS, C# .NET, VB.NET,  AJAX, JQuery, AngularJS, ADO .NET, Entity Framework.
• Working Knowledge in MVC Architecture will be preferable.
• Experience in Web Services, WCF, Web API.
• Experience in Windows Forms, WPF.
• Experience in JavaScript, Ajax, JQuery.
• Working knowledge in SQL queries Stored Procedures, with a strong background in SSRS/SSIS report writing.