Digital Marketing Executive

·        Monitoring the entire customer service process.

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        Marathi ,Hindi & English(Basic) language

We are looking for a talented Node.js + MySQL developer to join our dynamic team. As a Node.js + MySQL developer, you will be responsible for designing, implementing, and maintaining scalable and efficient serverless applications, primarily using Node.js and MySQL.

Responsibilities For Node Developer:

1. Develop server-side applications using Node.js, Express.js, DynamoDB ,SQL and MySQL.

2. Design and implement RESTful APIs for various client applications.

3. Optimize application performance by implementing efficient database queries and caching mechanisms.

4. Collaborate with front-end developers to integrate user-facing elements with server-side logic.

5. Implement security and data protection measures.

6. Conduct code reviews and ensure code quality and adherence to coding standards.

7. Troubleshoot and debug issues that arise during development, testing, and production.

8. Stay updated on emerging technologies and trends in server-side development.

9. Stay updated on serverless architecture.

10.  Should have experience on serverless architecture.

11. Should have experience on AWS – lambda, eventbridge, layers, sqs, sns, api gateway, amplifier, cloud formation, websocket etc.

Responsibilities :

- Execute and drive multiple UI UX projects by diagnosing business and user needs.

- Apply all pieces of user-centred design methodology and processes.

- Plan and conduct primary and secondary research.

- Convert user insights into concept designs that are not only compelling but are contrasting ideas looking at business challenges from varied angles.

- Design and manage all interaction design activities including visual design coordination with global designers.

- Present design decisions to the stakeholders that are backed up by strong experience design principles and rationale.

- Coordinate with technology teams to bring designs to a pixel-perfect reality.

- Manage communications at all levels and be responsible for project deliverables with quality and on time.

- A clear and effective presentation style to inform and influence important design decisions and maintain credibility.

- Create wireframes and visual design mockups as needed in order to effectively conceptualize and communicate detailed user interaction behaviors

- Create or advise on content architecture and navigation design, Design page level layout, page flow, and task fulfilment

- Conduct user research and synthesize findings

- Define and distill complex user requirements

- Design digital products and service processes

- Conduct usability testing

- Collaborate with cross-functional teams

- Communicate design solutions.

What We're Looking For :

- A relevant design degree, or equivalent work experience in UI UX is required

- 2+ years of experience with enterprise or design-oriented systems

- Familiar with design tools such as Figma, Photoshop, and Illustrator.

- Knowledgeable about HTML, CSS, and JavaScript; able to demonstrate how technical constraints and opportunities inform design solutions

- Portfolios demonstrate your expertise and experience is required

- You are able to communicate design rationale effectively in both oral and written forms, influence others, and find innovative solutions to problems.

- In the past, work has involved cross-functional collaboration with designers, product managers, software engineers, and end users.

- You have the ability to contribute to design strategy and build strong relationships across stakeholders and multidisciplinary teams.

Summary:

The Learner Company is an education start-up that designs personalized learning experiences by integrating them with the best of what technology offers. We are currently building an online learning engine to host adaptive online courses, simulations, and multiplayer games for institutional partners. We are now in the software development stage of the project.

We are looking for a full-stack developer to join our development team. The developer will be responsible for the overall development and implementation of front and back-end software applications. Their responsibilities will extend from designing system architecture to high-level programming, performance testing, and systems integration.

We are looking for an individual who is optimistic about technology and people, is open to and excited by new ideas, and considers themselves a life-long learner.

Responsibilities:

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.

Required Competencies:

• Bachelor’s degree in computer engineering or computer science.
• Previous experience as a full stack engineer.
• Advanced knowledge of front-end languages including HTML5, CSS, TypeScript, JavaScript, C++, JQuery, React.js and Next.js.
• Knowledge of relational database systems and SQL.
• Familiarity with AWS architecture and working knowledge of services like S3, SES, EC2, RDS and more.
• Proficient in back-end languages including Java, Python, Rails, Ruby, .NET, and PHP.
• Advanced troubleshooting skills.
• Familiarity with MS Word, Excel, PowerPoint, Notion, Veed.io, Linear, Intercom, Plateau, and Miro.
• A strong belief that a team as a whole is greater than the sum of its parts.
• Excellent leadership, communication, and organization skills
  
  

Experience Needed: 2+ Years

Location: Bengaluru

• Meeting with the software development team to define the scope and scale of software projects.
• Designing software system architecture.
• Completing data structures and design patterns.
• Designing and implementing scalable web services, applications, and APIs.
• Developing and maintaining internal software tools.
• Writing low-level and high-level code.
• Troubleshooting and bug fixing.
• Identifying bottlenecks and improving software efficiency.
• Collaborating with the design team on developing micro-services.
• Writing technical documents.

Role Description

Who are WE?

Product photography for Furniture, Beds, Linens, Curtains, Carpets, Blinds, Sofa's & all other home furnishings don't have to be expensive and time consuming. Live Furnish makes it easy to create stunning 3D product images that boost conversion rates and sales with our easy to use platform. No more wasted time scheduling, creating scenes, and getting just the right lighting when you can do it all from your desk.

-Save 70% on costs creating 3D photorealistic product shots

-Save 80% on shoots and production time

-Get massive lift on conversion rates from 55% - to over 500%

-Sell pre-orders from prototypes before manufacturing

Live Furnish empowers you to produce high-quality 3D images with a few hours instead of days and weeks with studios. Trusted by over 100 leading manufacturers and retailers.

We have raised a total of $7.5M in funding rounds. Our latest funding was raised on Dec 9, 2021 from a Seed & Series A Funding round. We are backed by Investors - Venture South, Launch, CEAS Investments, Mercato Partners, Parkwest LLC.

Headquarters

Winston-Salem, North Carolina 

Learn more, log onto our website

www.livefurnish.com

Designation: Automation Tester

Job Location: Delhi (Hybrid Mode)

Job Summary:

An expert within the testing center excellence, the test automation engineer who will be responsible for automating the test effort as much as possible. You will be suggesting ideas for automated software test procedures. Besides, you will be highlighting problem areas and tracking bugs that hinder software installation. If you have a strong technical background and can streamline all testing activities, then we would love to have you on board.

What do we expect you to do? 

• Develop testing strategy, plans, estimates and schedule to support projects and product releases
• Designing and developing test automation scripts.
• Participate in all reviews necessary to ensure quality in the product - requirements, design, status and code
• Researching issues in software through testing.
• Collaborating with Software Developers to develop solutions and fixing bugs.
• Keeping updated with the latest industry developments.
• Analyze user stories and/use cases/requirements for validity and feasibility
• Execute all levels of testing

What are We looking for?

• 3-5 years of experience in testing with prior experience in a  product organization
• Prior experience working with a product start up company is required
• BE/BTECH/MCA/BCA Degree holder
• Proficiency in one or more general purpose programming languages (e.g. Java, JavaScript, Python)
• Must have hands on experience in test automation tools/frameworks -Selenium
• Proficient in MySQL, PostgreSQL, and NoSQL (MongoDb) environments
• Working knowledge API and Services testing (RestAssured, Karate, SOAP UI, Postman or similar tools)
• Experience in Mobile App Automation for iOS and Android Apps using Appium, Detox or any other automation tools like Espresso etc.
• Must have testing experience on windows, mac, web, iOS platform
• Good understanding of SDLC
• Analytical abilities Logical thinking Awareness of latest technologies and trends
• Ability to write test cases and scenarios based on the specifications

What do we Offer?

• Build products from scratch and be part of decision making with the TOP authorities 
• Freedom to explore and implement your own ideas
• Hybrid Work Mode
• Open culture with flexible timings
• Weekend parties, Worcations with teams
• Learning, Growth & Onsite Opportunities
• Work with a Team who is a Family

Responsibilities

● Be a hands-on engineer, ensure frameworks/infrastructure built is well designed,

scalable & are of high quality.

● Build and/or operate platforms that are highly available, elastic, scalable, operable and

observable.

● Build/Adapt and implement tools that empower the TI AI engineering teams to

self-manage the infrastructure and services owned by them.

● You will identify, articulate, and lead various long-term tech vision, strategies,

cross-cutting initiatives and architecture redesigns.

● Design systems and make decisions that will keep pace with the rapid growth of TI AI.

● Document your work and decision-making processes, and lead presentations and

discussions in a way that is easy for others to understand.

● Available for on-call during emergencies to handle and resolve problems in a quick and

efficient manner.

Requirements

● 2+ years of Hands-on experience as a DevOps / Infrastructure engineer with AWS and

Kubernetes or similar infrastructure platforms. (preferably AWS)

● Hands-on with DevOps principles and practices ( Everything-as-a-code, CI/CD, Test

everything, proactive monitoring etc).

● Experience in building and operating distributed systems.

● Understanding of operating systems, virtualization, containerization and networks

preferable

● Hands-on coding on any of the languages like Python or GoLang.

● Familiarity with software engineering practices including unit testing, code reviews, and

design documentation.

● Strong debugging and problem-solving skills Curiosity about how things work and love to

share that knowledge with others.

Benefits :

● Work with a world class team working on a very forward looking problem

● Competitive Pay

● Flat hierarchy

● Health insurance for the family

1. Strong expertise with HTML, CSS, and writing cross-browser compatible code
2. Good understanding of AJAX and JavaScript Dom manipulation Techniques
3. Experience with RESTful services
4. Experience in JavaScript build tools like grunt or gulp
5. Expert in Angular, TypeScript, Angular Material and Server Side Rendering (SSR)
6. Hand on and implements complex Angular applications, directives, controllers, services and components, create the same from scratch
7. Experience in Third Party integrations like Payment Gateway, Facebook, Gmail and any other Google APIs
8. Knowledge of state management tools such, NgRx, Redux

1. Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis
2. Writing tested and documented JavaScript, HTML and CSS
3. Make design and technical decisions for Angular projects
4. Ensuring high performance