Business Development Executive

Primary Skills: 

Observability - ELK (Elactic/Kibana), Prometheus, Grafana, PromQL

Software and automation - Java, Python/Shell/Bash, Rest-SOAP API, docker containerization, Kubernetes, Kafka

Reliability and DR engineering - Distributed architecture and distributed system fundamentals, micro services, and event-driven architecture.

Cross-team coordination, incident triage and resolution, leadership and stakeholder management.

Secondary Skills:

Lang-chain, Langraph, RAG, MCP

Experience with working on LLM's and integrating with the existing applications

Python - FastAPI

Cache - Redis

Program Details:

Design, build, and ship LLM-powered and agentic product features that enhance the team efforts and outcomes.

Build agentic AI systems that reason over context, invoke tools, take real actions, and recover gracefully from failure.

Work on integrating the existing AI tools and should know major AI frameworks and libraries. 

Own service reliability and operational governance by defining SLA's, managing error budgets, and reporting reliability (MTTD, MTTR) to leadership for prioritization, risk decisions and planning.

Architect and continuously optimize the observability of platform using Kibana/Elastic (ELF) along with other observability tools like Prometheus, Grafana (dashboards, metrics, alert lifecycle), improving detection quality, reducing noise/toil, and enabling faster triage and measurable uptime improvements.

Engineer advance alerting and automation capabilities with Kibana alerting and anomaly detections and integrating response workflows (routing, runbooks, remediation scripts) to standardize on-call execution and accelerate restoration of services.

Lead incident response for customer-impacting issues across teams-coordination, communications, service restoration, and blameless RCA-then corrective actions that prevent recurrence and reduce operational risk.

Design, automate and validate Disaster Recovery and failover for critical services/journeys (RTO/RPO alignment, DR Drills), ensuring resiliency under failure scenarios and improving recovery.

Consult and partner with application teams by providing production readiness inputs (Resiliency patterns, availability, performance/capacity considerations) and driving platform enhancements that improve stability while optimizing infrastructure and observability spend.

If you are interested for this role, kindly acknowledge this email with your interest.

We’re Hiring: Business Development Executive (BDE) – IT Staffing

📍 Location: Noida (Onsite Role)

🕒 Experience Required: Minimum 1+ Years (in IT Staffing / Recruitment Sales)

We are looking for a dynamic Business Development Executive (BDE) who has hands-on experience in onboarding new clients and building partnerships. The role involves driving client acquisition for IT hiring requirements, vendor empanelment, and ensuring strong client relationships.

🔑 Key Responsibilities:

• Identify and onboard new clients for IT staffing solutions.
• Manage vendor empanelment and partnership development.
• Generate leads via calls, emails, LinkedIn, and other platforms.
• Understand client hiring needs and coordinate with recruitment teams for fulfillment.
• Meet business development targets and contribute to revenue growth.

🎯 Requirements:

• Minimum 1+ years of experience in Business Development / Client Acquisition in the IT staffing industry.
• Strong experience in onboarding clients and bringing new business.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment.
• Must be comfortable working onsite in Noida.

🌟 What We Offer:

• Competitive salary.
• Opportunity to work with a growing team in IT staffing.
• Career growth and learning opportunities in client partnerships & sales.

Should be good if experience . else intern are most welcome first. unlimited incentives will be provided

ROLE AND RESPONSIBILITIES

The primary job of the incumbent is to detail and document all customer-impacting processes.

He/ She shall also be the domain expert on the credit card management system and be the interface for system enhancements as well as testing the functionalities before the release of those enhancements into production.

●      Document all customer-impacting processes. Discuss with all stakeholders to lay out the processes for the organisation.

●      Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

●      Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

●      Lead the UAT for Credit Card Management systems/ EUC systems. Define and execute test cases for code and product changes pending implementation.

●      Research transactional data to identify anomalies and facilitate process improvement efforts.

● Manage/ Control the overall process depository.

Qualifications and Education Requirements

SKILLS REQUIRED

●      Deep understanding of the Credit Card life cycle.

●      Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

●      2/3 years’ experience in a Credit Card Operations/ Service

●      Highly organized with strong communication, problem-solving, documentation, and presentation skills.

●      Bachelor’s degree preferred, but relevant years’ experience considered.

●      Experience with use case development and testing coordination.

Knowledge of process analysis and process efficiencies.

● Proficiency in Microsoft Word and Excel