Associate - Chat / Voice Support

Act as the primary liaison between the agency and clients, building and maintaining strong relationships.

Understand client business objectives, marketing goals, and brand requirements to translate them into actionable briefs.

Manage end-to-end execution of campaigns across digital, print, OOH, social media, influencer, and experiential platforms.

Collaborate with creative, strategy, and media teams to deliver campaigns that meet client expectations.

Prepare and present proposals, campaign reports, and performance reviews.

Ensure projects are delivered on time, within budget, and to the highest quality standards.

Proactively identify opportunities for upselling and cross-selling agency services.

Handle client escalations with professionalism and problem-solving skills.

Keep track of industry trends, competitor activities, and innovations to advise clients with fresh ideas.

Assignment Details

Our client, a global leader in energy management and automation, is seeking a skilled and experienced Test Automation Engineer with strong expertise in developing automation frameworks for Windows and Web applications. The ideal candidate will have hands-on experience with Python and Robot Framework, and a solid background in software development, debugging, and unit testing. This role requires the ability to work independently, contribute to the entire testing lifecycle, and collaborate with cross-functional teams in an Agile environment.

Key Responsibilities:

• Design and develop robust Test Automation Frameworks for both Windows and Web applications.
• Implement automated test cases using Python and Robot Framework.
• Collaborate with development teams to understand feature requirements and break them down into actionable tasks.
• Use version control and issue tracking tools like TFS/ADO, GitHub, Jira, SVN, etc.
• Perform code reviews, unit testing, and debugging of automation scripts.
• Clearly document and report test results, defects, and automation progress.
• Maintain and enhance existing test automation suites to support continuous delivery pipelines.

Skills Required

• 5–10 years of professional experience in Test Automation and Software Development.
• Strong proficiency in Python and Robot Framework.
• Solid experience with Windows and Web application testing.
• Familiarity with version control systems such as TFS, GitHub, SVN and project tracking tools like Jira.
• Strong analytical and problem-solving skills.
• Ability to work independently with minimal supervision.
• Excellent written and verbal communication skills for documentation and reporting.

Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: Team Leader Job Description We're seeking a qualified Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operations and effective collaboration. Requirement & Skills Proven work experience as a team leader or supervisor Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Experience: 4 - 5 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Any Graduate/Post Graduate Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation

We are seeking a highly skilled and experienced PowerApps Developer to join our team. As a PowerApps Developer, you will be responsible for designing, developing, and deploying custom applications using the Power Platform, including PowerApps, Power Automate, and Power BI. You will work closely with business stakeholders and subject matter experts to understand requirements and translate them into efficient and user-friendly solutions.

Responsibilities:

Design, develop, and deploy custom PowerApps solutions that meet business requirements.

Collaborate with business stakeholders to gather and analyze requirements, and translate them into functional specifications.

Build and customize canvas and model-driven PowerApps applications, including data modeling, form design, workflow automation, and integration with external systems.

Develop and implement Power Automate workflows to automate business processes and streamline operations.

Create and customize Power BI dashboards and reports for data visualization and analysis.

Collaborate with other developers, designers, and administrators to ensure seamless integration and optimal performance of PowerApps solutions.

Conduct thorough testing and debugging of PowerApps applications to ensure high quality and reliability.

Provide technical support and troubleshooting for PowerApps solutions, addressing issues and implementing necessary enhancements.

Stay up-to-date with the latest advancements and best practices in PowerApps development and leverage them to improve the overall application development process.

Document technical specifications, user guides, and other relevant documentation for developed solutions.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

4-8 years of professional experience in software development, with at least 2 years of hands-on experience in PowerApps development.

Strong proficiency in building canvas and model-driven PowerApps applications, including configuring forms, views, and controls, creating custom connectors, and integrating with external data sources.

Experience in developing Power Automate workflows and designing process automation solutions.

Solid understanding of data modeling and relational databases, preferably with experience in Microsoft SQL Server or Azure SQL Database.

Proficiency in creating Power BI dashboards and reports for data visualization and analysis.

Familiarity with the Power Platform ecosystem, including Common Data Service (CDS), Power Apps portals, and Dataverse.

Strong problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.

Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.

Proven ability to work on multiple projects simultaneously and deliver high-quality results within deadlines.

Microsoft certifications in Power Platform development (e.g., Power Apps + Dynamics 365 Developer Associate) are highly desirable.

Note: This job description is a general outline of the required duties, responsibilities, and qualifications of a PowerApps Developer. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional tasks may be assigned as needed.

Key Skill :

- JavaScript with Dom Manipulation

- Good understanding on AJAX concepts

- Know jQuery implementation with its libraries

- Front-End Framework - Bootstrap knowledge

- In-Depth knowledge of PHP and its framework CodeIgniter

- In-Depth knowledge of Relational Database - MySQL

- Integration of Third Party Code Snippets.

- Knowledge of deployment the project on the production server

- Restful API Design and Development with CRUD Functionality

- Git/Github Knowledge

- Must be open to learn new technologies and frameworks as per the project's requirements

- Must have ability to work under pressure while performing priority tasks

- Must have critical and analytical skills

- Must be a quick and self-learner

Add on Benefits :

- Knowledge of Jira, Git and Digital Ocean are the key benefits.

We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.

Job Description:

• Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
• Experience interacting with customer.
• Excellent communication.
• Hands-on in creating and managing Jenkins job, Groovy scripting.
• Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
• Experience in Maven.
• Experience in scripting languages like Bash, Powershell, Python.
• Experience in automation tools like Terraform, Ansible, Chef, Puppet.
• Excellent troubleshooting skills.
• Experience in Docker and Kuberneties with creating docker files.
• Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.