We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Reqroots
About
Company social profiles
Similar jobs
Spring Boot
JavaAbout Company:
Fusion Softtech is one of the best offshore development companies based in Ahmedabad, India. We are a bunch of tech-savvy individuals who together as a teamwork to have great expertise in the latest technologies and developments so as to be able to cater the best of the services in the domain of Technology.
We, ensure being the hard core Technoids that our clients around the globe are given the best of our facilities through advancements in technologies which would actually help to make their lives a better place. What we do? We are specialized in creating user-friendly web-designs and applications with a primary goal to be simple and effective for use. We work hand-in-hand with your visions and goals to optimize your business/product. We provide you an end-to-end solution.
Job Description:
- Lead a team, handle client, conduct technical interview, and provide training to new joiners.
- Design, implement, and maintain web application phases.
- Conduct software analysis, programming, testing, and debugging
- Identifying production and non-production application issues
- Transforming requirements into stipulations.
- Should have knowledge of Data structures
- Develop, test, implement and maintain application software
- Recommend changes to improve established software application processes
- Ability to develop logical and high-quality code which meets functional specifications along with technical requirements for reusability, maintainability and scalability when appropriate application code for java programs.
- Ability to perform technical analysis based on requirements to establish architecture approach and create detailed design in support of the requirements.
- Excellent written and verbal communication skills, worked for foreign client would be an added advantage.
Technical Skills:
OOPS, Java, J2EE, Spring MVC, Spring Boot , Spring security and Spring Batch SOAP, REST API, Logging Framework, Hibernate, XML, JEE (Servlets/JSP/JMS), web services experience, microservices, AWS, Kubernetes, ELK Stack, Multithreading, GIT
Key Skills and Experience:
- Min 5+ years of experience in the JAVA/J2EE.
- Experience with RESTFUL Web services.
- Experience in portal & web content management
- Hands-on experience on Javascript frameworks Alloy UI and JQuery.
- Hands-on experience in software development using J2EE Frameworks Spring, Spring Boot, Struts, Hibernate.
- Basic knowledge of Javascript, HTML5, and CSS3.
- Good to have experience or Knowledge in AngularJS, ReactJS, different AWS services like S3, EC2, DynamoDB, Lambda function.
- Exposure in any of the Databases -MySQL/Postgres/Oracle/DB2 etc.
Perks and Benefits:
- Flexible working hours.
- 5 days working
- Fun loving environment with ample scope for flexibility.
- Exposure to work for foreign clients
- Employee friendly leave & Company Policies.
- Best working culture
Ø Responsibilities
· Investigating user experience design requirements for our suite of digital assets.
· Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
· Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
· Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
· Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
· Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
· Adhering to style standards on typography and graphic design.
Ø Requirements
· Degree in UI/UX design experience for digital products or services.
· A portfolio of professional UI/UX design work for both web and mobile platforms.
· Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
· A team player but can work independently too.
· Excellent written and verbal communication skills.
C++CJava- Augmenting, improving, redesigning, and/or re-implementing Dolat's low-latency/high-throughput production trading environment, which collects data from and disseminates orders to exchanges around the world
- Optimizing this platform by using network and systems programming, as well as other advanced techniques
- Developing systems that provide easy access to historical market data and trading simulations
- Building risk-management and performance-tracking tools
- Shaping the future of Dolat through regular interviewing and infrequent campus recruiting trips
- Implementing domain-optimized data structures
- Learn and internalize the theories behind current trading system
- Participate in the design, architecture and implementation of automated trading systems
- Take ownership of system from design through implementation
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
ExpressPosition Title
Full Stack Developer
Minimum Qualifications
Bachelor's degree in Computer Science or equivalent practical experience.
1 year of relevant work experience developing software with:
1. Node.js2. Express
3. MongoDB
4. React.js
5. Version Control (Git)
Preferred Qualifications
Master’s degree, further education or equivalent practical experience in Engineering, Computer Science or other technical related field.
Experience with all of the above + the following areas:
- Full Stack Development (front end and backend),
- TypeScript
- React Native
- Javascript
- AWS
Note: Development experience with Unix / Linux and the ability to learn other coding languages as needed will be favourable.
About The Job
- ByzWiz Infratech was founded on the belief that every human is innately and naturally talented and gifted. It is our endeavour to create and deploy products and services that help people monetize their passions, talents and creativity by enabling them to harness the power of the internet.
- ByzWiz requires software engineers to help develop next-generation technologies that will allow billions of users to connect and conduct businesses online, forming a new paradigm of interaction in order to encourage social economic activity.
- As an important part of the core development team, your role will extend to all areas of software development activity.
- We need our engineers to be responsible, proactive and enthusiastic creative thinkers and problem solvers. As we grow, we expect our engineers to take on leadership roles with the ability to form and manage their own teams.
Responsibilities
- Design, develop, test, deploy, maintain, and improve software and new user-facing features in Byzwiz products.
- Manage individual priorities, deadlines, and deliverables.
- Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly.
- Contribute to engineering efforts from planning and organization to execution and delivery to solve complex engineering problems.
XML- Develop cutting edge Roku video streaming apps for OTT
- Responsible for the technical design and development of advanced video streaming consumer applications with backend integrations and SceneGraph component customizations to meet the user satisfaction.
- Deliver app solutions across the entire app life cycle prototype to build to test to launch to support
- Keep up to date on the latest industry trends and Device / OS / IDE updates
- Optimise performance and stability as well as non-functional aspects such as logging
Desired skills
- Hands on experience on designing channels using Roku, understanding of the key UI and design principles, and handling remote-control buttons.
- Extensive hands-on experience of creating Roku app custom UI controls, high performing API integrations, advanced state management, cross device support and performance optimisation.
- Complete knowledge of SceneGraph components, XML configuration, handling application events, event loops, threads and controlling screen layouts.
- Usage of Roku advertising component, Roku Ad Library and Roku pay.
- Integration of Roku analytics and Google analytics.
- In-depth knowledge of BrightScript.
- Familiar using VS or Eclipse with Roku-plugins with make file utilities to create build and deploy.
- Proficient understanding of code versioning tools, such as Git, SVN etc.
Docker
Django
Python- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve client experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Skills and Qualifications
- BSc in Computer Science, Engineering or relevant field
- Experience as a DevOps Engineer or similar software engineering role
- Proficient with git and git workflows
- Good knowledge of Node or Python
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
- Manage Denial procedures
- Process guidelines management
Key Performance Areas:
- Applying patient and insurance payments and corresponding contractual adjustment/write[1]offs/Offset for all bill types to accounts.
- Electronic scanning of Explanation of Benefits
- Preparing and processing credits and patient and insurance refunds and posting.
- Resolving misdirected payments and returning incorrect payments to sender.
- Copies any zero payments (denial) to the appropriate Patient Account representative for follow-up and post.
- Appealing both denied or underpayments.
- Correct and most debit/credit adjustments of misapplied payments to ensure accurate and timely reporting of accounts.
- Claim scrubbing and Claim submission
- Posting of Electronic Remittance Advice (ERA)
- Knowledge of Durable Medical Equipment is recommended
Skills required:
- Analytical skills
- Typing speed- at least 40 wpm
- MS office skills- MS excel proficiency is preferred
- Eye for details- error-free work
- Fair skills of English language knowledge and understanding
- Domain knowledge on medical billing is preferred but not mandatory
Educational Qualification & Work Experience
- Graduation in any stream
- Additional certification in typing, a medical prescription will be preferred
Individual abilities:
- Willing to work in night shift
- Self- driven/ self-starter
- Problem-solving ability- proactive approach to finding solutions
- Good interpersonal ability
- Career-oriented
Java
Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon