
We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.

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As a Digital Marketing Manager at Brainstorm Force, you’ll be responsible for planning, leading, and optimizing multi-channel marketing initiatives that directly impact our growth.
You will own key marketing channels, manage end-to-end campaigns, and guide a small team of cross-functional collaborators to improve performance.
Why You’ll Love Working With Us
- Remote work
- Flexible working hours
- Competitive pay
- Paid time off
- Allowances for setting up workspace
- Excellent work-life balance
- Career growth opportunities
Your role bridges hands-on execution (experiments, funnels, campaigns) with channel ownership and performance leadership - driving traffic, conversions, and retention.
Key Responsibilities:
Marketing Strategy & Campaigns:
- Own and execute data-driven marketing campaigns across SEO, paid ads, content, affiliates, and email.
- Align channel strategies with business and product-level goals.
- Plan and coordinate product launches, cross-sell/upsell campaigns, and retargeting flows.
- Lead end-to-end execution - from idea, creative briefs, and collaboration with stakeholders to delivery and reporting.
Channel & Funnel Management:
- Take ownership of channels like SEO, email, paid, content, or affiliates and ensure measurable performance improvements.
- Build and optimize funnels for awareness → nurture → conversion → retention.
- Test and iterate creatives, landing pages, CTAs, and email sequences for higher engagement and conversions.
Performance Tracking & Optimization:
- Monitor campaign performance using GA4, Looker Studio, Hotjar, and SEO tools.
- Report ROI metrics such as CAC, ROAS, CTR, conversion rates, and revenue impact.
- Run A/B or multivariate experiments to validate growth hypotheses and scale what works.
Content & Partnerships:
- Collaborate with content, design, and creator/affiliate partners to produce high-converting assets.
- Support and scale affiliate and influencer partnerships with strategic campaigns and content co-creation.
- Ensure content strategies engage the right audience across blogs, social, and partner channels.
Team Leadership & Collaboration:
- Mentor and guide junior marketers (Marketing Associates / Specialists) on execution and outreach best practices.
- Delegate effectively, providing clear briefs and ensuring campaign consistency.
- Partner with product and design teams to align messaging, assets, and user experience.
Required Skills and Qualifications:
- 4-7 years of digital marketing experience, with proven success executing and managing multi-channel campaigns.
- Strong ownership of marketing channels including SEO, email, ads, content, affiliates, or influencers.
- Proficiency in analytics and campaign tools (GA4, Looker Studio, Semrush/Ahrefs, Meta Ads Manager, UTM tracking).
- Excellent writing and copy-editing skills, with the ability to simplify and clarify messaging.
- Strong grasp of conversion funnels, attribution, CAC, LTV, and performance-driven growth methods.
- Comfort in leading campaigns, mentoring juniors, and collaborating with cross-functional teams.
- Strong analytical mindset with the ability to turn data into insights and improvements.
- Strong execution discipline: balancing speed, quality, and persistence.
Good-to-Have Qualities -
- Experience in the WordPress, SaaS, or website builder ecosystem.
- Ability to understand the mindset and workflows of web designers, developers, and creators.
- Past leadership in affiliate/influencer partnerships.
- Comfort with AI tools to accelerate copy, workflows, and research.
KPI's for Success:
- Increased traffic and conversions from owned channels.
- Growth in signups, website traffic and product revenue.
- Improved conversion rates across funnels and campaigns.
- Number and quality of partnerships, affiliates, and creators engaged.
- Execution of successful product launches or large campaigns.
- Improved team velocity and on-time delivery of campaigns.
Looks interesting? Apply now and be part of our awesome team!
Role Overview:
We are looking for a detail-oriented and experienced Full Stack Developer to join our growing team in India. This is a remote, full-time opportunity to work on high-impact
projects using modern web technologies. While specific project discovery is underway, we’re looking to onboard developers with a solid foundation across front-end and back-end technologies who are comfortable working in agile environments. You will be collaborating directly with a US-based client and must be available to work the UK shift.
Key Responsibilities:
· Develop and maintain scalable and performant full-stack web applications
· Collaborate with UI/UX designers and backend teams to implement responsive, user- friendly interfaces
· Write unit tests using Jest and ensure code quality and reliability
· Develop RESTful APIs using Node.js and NestJS framework
· Utilize Docker Compose for local development and deployment
· Manage and optimize MySQL databases, including views, stored procedures, and performance tuning
· Implement access control mechanisms using identity providers like Okta or Auth0
· Document APIs using tools like SwaggerUI and Postman
· Participate in sprint planning, code reviews, and team stand-ups via JIRA and Confluence
· Use Git for version control and manage merge requests and branches effectively
· Integrate application loggers for monitoring and diagnostics
Must-Have Skills:
· Proficiency in HTML, CSS, SASS/SCSS
· Strong hands-on experience with Angular 18 or higher
· Familiarity with Angular Material or similar UI component libraries
· Experience with Node.js and NestJS 10+
· Working knowledge of Docker Compose
· Strong SQL skills and experience with MySQL
· Understanding of authentication and authorization best practices with Okta, Auth0, etc.
· Comfort using Postman, SwaggerUI, Git, and logging tools
· Familiarity with agile development processes and using JIRA and Confluence
Nice to Have:
· Experience with form builders like Formsite or FormSort
· Knowledge of data encryption best practices
· Prior experience in the public health or POSIT (Public Health Informatics) domain
Qualifications:
· Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
· 3–6 years of experience in full-stack development
· Strong communication skills and the ability to work independently in a remote team environment
Availability to work UK shift hours to ensure overlap with the US-based client
Equal Opportunity Statement:
BigRio is an equal-opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, national origin, sex, sexual orientation, gender identity, age, pregnancy, status as a qualified individual with disability, protected veteran status, or other protected characteristic as outlined by federal, state, or local laws. BigRio makes hiring decisions based solely on qualifications, merit, and business needs at the time. All qualified applicants will receive equal consideration for employment.
- Maintain all records like Vouchers, Receipts, Bills, and Payments.
- Bank Reconciliation, Payment Collection.
- Monthly GST Working.
- Reconciliation of Sundry Debtors & Creditors
- Payment follows up by Telephonic & mailing
- Daily Stock maintains.
- Handling petty Cash Records.
- Maintain Sales Purchase Registers & Keep in Software properly
- Banking works like a Cheques issue for clearing Cash Deposit, NEFT, and RTGS
- Handling Day-to-Day Accounting
- Prepare Salary Statement, PF Account, Worker Salary, daily wages for Worker
- Finalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Balance sheet Statement, Consumption Charts, Trial Balance, Fixed Assets.
- Tally Erp, Microsoft NAV ERP
Responsibilities:
- Participate in the entire application lifecycle, focusing on coding and debugging
- Ability to design and document the product features, codes.
- Self-driven and ability to take up ownership of things
- Write clean code to develop functional applications, automation scripts, test cases
- Troubleshoot and debug applications
- Collaborate with developers, cross-functional teams to identify issue, new features and come up with solutions
- Gather and address technical and design requirements
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Ability to sync with other developers, designers to identify issues, new features and improvements
Embedded developer -
Experience: 5-7 Years
Skill: -
Strong Embedded C/C++ developer
- Must be from good companies and have been working on high Scale of Traffic.
- Proficiency in engineering practices and writing high quality code, with expertise Go Langauge
- Experience building microservices.
- Strong knowledge of data structures, algorithms, and designing for performance
- Good knowledge of cloud technologies like AWS/Google Cloud/Azure Proficient with RDBMS
Our Gurgaon-based client focuses on helping local businesses grow by introducing them to their SaaS platform. They are into everything local, from Listing & Review management, across social platforms, search platforms, and more. They are also into building and managing hyperlocal targeted advertising campaigns.
Founded in 2014, our client is a location data management platform. They serve multi-location enterprises across India and South East Asia. They are also helping brands to engage with audiences through their store-level messaging capabilities. The company earned a revenue of over $5 Million in the year 2021.
They have been awarded in various categories in the last few years, a few examples of which are IDMA Awards, Vega Awards, Landy Awards, Digixx Awards, Echo Awards etc.
As a Business Development Manager, you will be responsible for growing the client portfolio of multi-location large brands. You should be able to build strong sustainable relationships based on your in-depth knowledge and high-performance.
What you will do:
- Managing and executing entire sales process from prospecting to closure, while continually building a pipeline of sales opportunities with accurate forecasting
- Delivering highest service levels at all times, making clients’ life simple, advising them on how to leverage the platform to meet their KPIs
- Onboarding the customers once they sign up on the platform and working towards up-selling other products from the company
- Achieving high sense of customer satisfaction with focus on growing the accounts by being the trusted advisor to clients
- Working with highly driven entrepreneurs and mentors
Desired Candidate Profile
What you need to have:- Graduate, Preferably MBA from Renowned B-School
- Min. 2- 4 Years of successful journey selling SaaS/ Ad Tech in Indian Market
- Proven success in beating sales targets and following a consultative sales approach on behalf of the clients
- Ability to push new offerings along with core offerings to enhance penetration into accounts
- Savvy with digital productivity tools and well versed with analysing and presenting data in Microsoft Excel
- Data, digital advertising and/ or platform sales experience is a big plus
- Very strong and convincing communication and presentation skills that you can adjust to different hierarchy levels
- Understanding of the importance of building successful case studies
- Hunter mindset
- Ability to connect with key decision makers at client side
- Reaching out and speak to consumers directly understand clearly their painpoints.
- Using analytical tools to analyze user behavior in the app, understanding its underlying causes;
- Proposing solutions and sharing and presenting findings to the other members ofthe team.
- Doing competitive analysis on competitive products.
- Ensuring high quality for the app and websites;
- Rigorously testing out new and existing features, identifying bugs, and prioritizingthem with team members.
- Working closely with the leadership team of a top tier fast-growing startup
- Presenting and communicating findings to other members of the team
- Working with diverse members of the team to inspire and to meet timelines.
Desired Candidate Profile
What you need to have:- Experienced product manager with a track record of building great consumer mobile apps.
- Strong passion for consumer mobile apps.
- Great understanding of design to build a solid consumer experience.
- Strong analytical skills - defining a problem & thinking of solutions.
- Ability to analyze problems and solutions from multiple perspectives.
- Self-starter with initiative who can think and communicate clearly.
- A solid track record of building high-quality consumer mobile apps at a fast-growing product company or startup.
- High attention to details
- Great skills in designing UX flows in the app
- Ability to work hard with uninterrupted concentration
- Great attitude - a positive can-do attitude
- High intellectual horsepower and ability to apply first principles thinking
- Ability to prioritize - especially between “nice to have” value props versus “must-have” features that maximize user satisfaction
Product marketers play a crucial role in positioning products/services the right way to the right people because they have a deep understanding of your target customers and how our products and services fulfil their needs. As a product marketing specialist, you will be on the team responsible for telling the world (and enterprises) the story of our product. You will be expected to be an avid advocate for our product feature set and its benefits. We’re looking for a passionate, go-getter who will have the opportunity to make a big impact on a tightly knit team that is building enterprise software.
This could be an excellent opportunity to take your career to the next level and learn a lot more along the way, hopefully you’ll teach us a few things too!
Typical Responsibilities:
- You will be required to create product content (e.g. sales enablement documentation, case studies, product videos, website copy, blog posts, Quora/forum responses) to articulate the benefits of our products to the world.
- Work on thetactical campaign execution. Daily hands-on work will include email builds/sends, landing pages, dynamic content, A/B tests, list imports, and database management.
- You will also set up, test, maintain, and report on recurring and triggered campaigns. Improve initiatives around lead targeting, A/B testing, and deliverability.
- You may be required to manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant.
- You will be expected to build product page content, optimize the conversion paths on those pages, and use dynamic call-to-action to create and test buyer stage-specific calls-to-action.
- Manage both on-page SEO and off-page SEO for the company.
- Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.
- Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions. Track lead generation activities.
1. Experience and in-depth knowledge of HTML and CSS. (PRIMARY)
2. Knowledge of Principles of Responsive Web Design.
3. Experienced with JavaScript and ideally knowledge of one of these frameworks Angular, React, or Polymer.
4. Knowledge and experience integrating web apps with back-end using REST API's .
5. Knowledge of VC like Git.
Extras:
1. Principles of Web Performance Standards and PWA's.
2. Build and Automation tooling using a package like Gulp or Grunt.
3. Comfortable with the command line and usage of package managers like npm and gulp.










