We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Reqroots
About
Company social profiles
Similar jobs
This is your chance to be at the helm of transformative growth in a dynamic technology company. We are actively seeking an energetic and dependable Director of Sales and Business Development to catapult our enterprise client base to new heights. This role is tailor-made for an organized sales leader with a strong background in the IT services sales arena. The right individual will have experience working large transactions, as well as working with C level prospects in the Fortune 1000 and mid-market space. If you have impeccable organizational skills, experience in creating effective sales strategies, and generating and owning opportunities through the full sales cycle from lead to close, we’d love to hear from you.
React.js
Javascript
Redux/Flux
HTML/CSS· 4 – 5 years of experience in Front end development
· 2 years of experience using React and Redux
· 3 years of experience in using HTML, CSS
· 1 year of experience in any of the Headless CMS such as Ghost or Strapi or Cockpit.
· 2+ years using JavaScript consuming, displaying and updating data using Web APIs (JSON).
· 2+ years of experience using Material UI and JSS.
Flutter
iOS App Development
Android DevelopmentAs a Flutter Developer, you will be responsible for designing and developing high-quality mobile applications using the Flutter framework. Your primary focus will be on creating elegant, performant, and responsive user interfaces (UIs) that deliver a seamless user experience across multiple platforms. You will collaborate with a team of software engineers, designers, and product managers to transform requirements into fully functional mobile applications.
Key Responsibilities:
- Develop mobile applications using Flutter framework and Dart programming language.
- Design and implement user-friendly, responsive UI components and screens.
- Collaborate with cross-functional teams to gather and analyse requirements, and translate them into technical specifications.
- Write clean, maintainable, and efficient code following industry best practices and coding standards.
- Optimise application performance for various devices and screen sizes.
- Conduct thorough testing and debugging to identify and fix issues, ensuring high-quality deliverables.
- Integrate RESTful APIs, third-party libraries, and services to enhance application functionality.
- Stay up-to-date with the latest trends and advancements in mobile application development and Flutter framework.
- Continuously improve development processes, tools, and methodologies to enhance productivity and efficiency.
- Collaborate with designers and product managers to refine and iterate on application designs and user experiences.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
- Proven experience in developing mobile applications using the Flutter framework.
- Strong proficiency in Dart programming language and object-oriented design principles.
- Solid understanding of mobile app architecture patterns (such as MVVM or Redux) and state management solutions.
- Proficiency in UI/UX design principles and the ability to create visually appealing and intuitive interfaces.
- Familiarity with RESTful APIs and integration of third-party libraries and services.
- Experience with version control systems (e.g., Git) and agile development methodologies.
- Strong problem-solving and debugging skills to identify and resolve application issues.
- Excellent communication and collaboration abilities to work effectively in a team environment.
- Self-motivated with a passion for staying updated on emerging technologies and trends in mobile app development.
Preferred Qualifications:
- Experience in developing cross-platform mobile applications for iOS and Android using Flutter.
- Knowledge of native mobile development (Swift, Kotlin) and familiarity with platform-specific APIs and features.
- Familiarity with backend technologies and server-side development (e.g., Node.js, Firebase, or GraphQL).
- Understanding of software testing methodologies and automated testing frameworks.
- Contributions to open-source projects or personal app development portfolio.
Android Development
XML
- Identify, contact and engage prospective clients.
- Online ad sales.
- Make daily sales calls/presentations and bring revenue for the company.
- Convert leads coming from the website.
- Create and implement strategies to seek out potential partners to promote our solutions.
We are shaping the future of India by providing end-to-end digital solutions for businesses,institutions, and households. It has a rapidly expanding digital audience with over 800 million mobile connections and over 200 million internet users. We have created an integrated business strategy offering a unique combination of telecom, high speed data,
digital commerce, media and payment services. We have a three-pronged focus on broadband networks,affordable smartphones and the availability of rich content and applications.
We focuse on designing, developing and running end to end Digital Ecosystems in various business domains. Hugely popular products and services have built under the umbrella.
Building such world-class products, operating at such staggering scale, requires top-notch product engineering along with top-notch quality engineering. With fast moving development cycles (product releases happening on a weekly basis), the need for automated QA tools and techniques is a necessity.
You will join a team that specializes in test automation and will bring their expertise to multiple projects and teams within our Platforms.
We are actively seeking SDETs/Sr SDETs, who are curious, motivated, enthusiastic and passionate about helping build quality products.
We think you could be a good fit if:
o You have a “"testing mindset” (similar to “engineering mindset", but subtly and importantly different). For example, you can think about bottlenecks, edge-cases, and failure-conditions of a given design/solution/system.
o You have working knowledge of at least one programming language- Java preferred, while others are also acceptable
o You have working knowledge and understanding of different types of APIs (eg. HTTP, JSON, REST, XML, SOAP, sync/async, etc.)
o You have working knowledge of either API test automation and UI test automation:
o API test automation: Hands on experience with API test automation tools, like Postman, REST-assured, etc.
o UI test Automation: Hands on experience with UI test automation tools, like Selenium WebDriver, Appium, etc.
o You have experience in building custom automated testing frameworks (as opposed to writing single test-cases)
o You enjoy working in a fast-paced learning environment with an aptitude for solving complex problems.
What you can expect in this role:
• Constantly learn new tools and techniques, primarily in the test automation space
• Apply test automation expertise to help different digital platforms within Jio in achieving faster testing cycles, that ultimately result in faster product releases
• Build and maintain custom automated testing frameworks for multiple application platforms and devices, like mobile apps (Android and iOS), web apps, desktop apps, or proprietary set-topbox apps.
• Brainstorm to come-up with automation testing strategies and test-data management for testing complex systems with multiple moving parts. For example, what should be unit-tested, what should be integration-tested, what can be tested in parallel, what must be tested sequentially, and so, on (ref: “testing pyramid”)
• Setup and maintain CI test scripts
• Create and manage test reports
• Provide detailed and effective bug reports
• Working along with product development teams to help reproduce and debug hard-to-replicate issues
• Mentor and help in on-boarding other team-members
Educational Background
B.Tech/B.E./PG in any Specialization
Experience
1-7 years with minimum 6 months experience in API test automation and UI test automation.
Skill Tags :
API Test Automation * Karate * RESTAssured * Framework designing * Test Data
Management * Running locally & in CI *Logging* System Test Automation
using Selenium WebDriver *Java *Test Strateg
Angular (2+)
NodeJS (Node.js)HTML/CSSJavascriptSkills / Requirements
· Experience: 2-5 years
· Must Have: HTML / CSS / JavaScript
· Must Have: Angular development, Exposure to NodeJs
· Good to Have: Ionic
Essential Job Duties and Responsibilities
· Work with the Project Architects & Business owners to understand requirements
· Create performant, efficient code
· Design and development of features/modules
· Code review, Testing and Deployment
· Manage, Guide and Mentor team resources.
Desired Attributes
· Understanding of good system design, reusable components, extensibility etc.
· Excellent written and spoken communication skills
· Proven working experience in web and server-side programming.
· Experience with any MVC Framework
· Hands on knowledge of any source control Git
· Understanding of web applications including security, session management, and best development practices
· Experience working in an Agile / Scrum development process will be a bonus
· Exposure to testing frameworks for the Unit test, Integration test, and automated testing
Qualification
B.E / B.Tech / M.E / M.Tech in Computer Science or Electronics & Communication / BSC IT / BCA/ MCA.
Employment Type
Full time.
- Develop hybrid mobile app for iOS and Android platform using Flutter framework
- Hands of experience in Flutter
- Proven software development experience
- Flutter/ React Native Developer
Developed at least 2 apps and live
Angular (2+)
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon