We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the Company
We are a well-established engineering and design services organization working on large-scale commercial, residential, and high-rise infrastructure projects. The company delivers end-to-end electrical design solutions and collaborates closely with global clients, architects, and multidisciplinary engineering teams.
Job Summary
We are looking for an experienced Electrical Design Engineer to handle the design and development of electrical systems for commercial buildings, multi-family residential projects, and high-rise developments. The ideal candidate should have strong hands-on experience in electrical design, coordination, and compliance with applicable codes and standards. Since this is a client-facing role, excellent English communication skills are essential for effective collaboration with international stakeholders.
Key Responsibilities
- Design electrical systems including power distribution, lighting, and low-voltage systems
- Prepare electrical schematics, wiring diagrams, panel schedules, and layouts
- Perform load calculations, voltage drop analysis, and short-circuit studies
- Develop detailed electrical drawings using AutoCAD and Revit
- Ensure compliance with relevant electrical codes and safety standards
- Coordinate with architects, structural and mechanical engineers, and project teams
- Support construction activities through technical clarifications and site coordination
- Participate in design reviews and ensure timely project deliverables
- Engage directly with clients, providing clear technical communication and professional interaction throughout project phases
Qualifications & Experience
- Bachelor’s Degree in Electrical Engineering
- 3 to 7 years of experience in electrical design for commercial or residential buildings
- Strong experience in power distribution, lighting design, and low-voltage systems
- Proficiency in AutoCAD and Revit
- Experience working on commercial buildings, multi-family housing, or high-rise projects
- Excellent English communication skills (written and verbal) with proven ability to interact with clients
- Ability to join immediately
Preferred Skills (Good to Have)
- Experience with renewable energy systems (solar, etc.)
- Knowledge of intelligent / smart building systems
- Exposure to international projects is an added advantage
Data AnalyticsREQUIRED SKILLS:
Project Management, Data Analysis, SQL queries, Client Engagement
MANDATORY CRITERIA:
- Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
DESCRIPTION:
About the company:
The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.
POSITION OVERVIEW:
We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.
KEY RESPONSIBILITIES:
- Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
- Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
- Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
- Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
- Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
- Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
- Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
QUALIFICATIONS:
- 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
- Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
- Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
- Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
- Proven expertise in financial operation processes and related software solutions is a plus
- Proficiency in developing business intelligence solutions or with low-code tools is a plus
WHY JOIN US?
- Opportunity to work with a cutting-edge financial technology company.
- Collaborative and innovative work environment.
- Competitive compensation and benefits package.
- Professional development and growth opportunities.
Position Summary:
The Legal Advisor will provide expert guidance on legal matters affecting the university, ensuring compliance with statutory requirements, safeguarding institutional interests, and supporting policy development. The role involves advising management, drafting and reviewing contracts, handling disputes, and liaising with external legal bodies.
Key Responsibilities:
- Advise university leadership on legal and regulatory issues.
- Draft, review, and negotiate contracts, MoUs, and agreements.
- Ensure compliance with education laws, labor laws, and institutional policies.
- Represent the university in legal proceedings when required.
- Support policy formulation and risk management strategies.
- Liaise with government agencies, regulatory bodies, and external counsel.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptResponsibilities:
- Develop and maintain web applications using React.js and Laravel.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Write clean, maintainable, and efficient code.
- Build reusable components and front-end libraries for future use.
- Optimize applications for maximum speed and scalability.
- Implement security and data protection features.
- Collaborate with other team members and stakeholders to deliver high-quality software solutions.
Requirements:
- Proven experience as a React.js and Laravel Developer.
- In-depth knowledge of JavaScript, React.js, and Laravel.
- Familiarity with RESTful APIs and modern front-end build pipelines and tools.
- Experience with state management libraries such as Redux.
- Solid understanding of the full web development process, from design to deployment.
- Knowledge of version control (e.g., Git).
- Strong problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Bachelor's degree in Computer Science or a related field (preferred).
Nice to Have:
- Experience with other front-end libraries/frameworks (Vue.js, Angular, etc.).
- Knowledge of serverless architecture.
- Experience with database systems (MySQL, PostgreSQL, MongoDB, etc.).
- Familiarity with Docker and containerization.
HTML/CSS
PHP- Must possess a fair, clear understanding of fundamentals and concepts of Magento 1/2, PHP.
- Must have strong experience in Magento Extension development.
- Write well-engineered source code that complies with accepted web standards.
- Strong experience of Magento Best Practices, including experience developing custom extensions and extending third party extensions.
- Thorough functional and code level knowledge of all Magento products and all relevant commerce technologies
Javascript
NodeJS (Node.js)Desired Profile:
- Strong analytical skills -ability to turn business requirements into technical concepts and code
- Minimum 3 years experience in NodeJS(at least 3 projects with minimum 1 project as the sole lead developer)
- Deep knowledge of Javascript and Typescript (at least 2 years)
- Should have experiences with NestJS
- Experience with SCRUM/Agile Development
- At least worked in one microservice/cloud project
- Familiar with designing and implementing a CI/CD process (Azure DevOps plus)
- Testing and Documenting should be the day to day practice
- Experience with Azure & Serverless functions is a plus
- Experience with Monorepositories and Nx is a plus
Angular (2+)AngularJS (1.x)React.jsJavascript- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Create and maintain software documentation
- Stay plugged into emerging technologies/industry trends and apply them into operations and activities
What are we looking for in the Ideal Candidate?
- Proficient in creating Web (Responsive) applications using Angular 8+, AngularJS/ React JS, JavaScript, JQuery.
- Experience developing/consuming REST APIs
- Knowledge of multiple back-end languages (e.g. Python) and JavaScript frameworks (e.g. Node.js)
- Familiarity with databases (e.g.MSSQL, MySQL), and UI/UX design
- Hands-on experience with code versioning systems like Git, SVN.
- A clear understanding of client requirements & design specifications
- Aggressive problem diagnosis and creative problem-solving skills
- Ability to work and thrive in a fast-paced environment, learn rapidly, and master diverse web technologies and techniques.
Attributes:
- Team player, Positive Attitude
- Proven ability to work well with others in a fast-paced, iterative product definition and development environment.
- Able to work independently with little direct supervision and take initiative and willing to mentor and solve problems
Amazon Web Services (AWS)Our client is one of the most advanced career counselling platforms that gives an unbiased view and effective solutions to students.
- Building a team of engineers and web designers.
- Recruiting, training and motivating a team of engineers.
- Managing the KPIs and products / services built by the team.
- Managing the life cycle of the products of the company.
- Ensuring the products provide an excellent customer experience.
What you need to have:
- BE, BTech
- MySQL, PHP (Laravel), Vue.js, AWS and AWS Lambda implementation, Serverless Architecture, MERN Stack, Microservices Architecture, MongoDB
- Knowledge of scaling high traffic apps using Heroku/ EBS etc.
- DevOps knowledge
- Setting up of CI/ CD pipelines to automate deployments at various stages, dev to staging to production at scale.
- Setting up of APMs and integration with Slack to monitor the distributed system’s health in real time.
NodeJS (Node.js)
Java
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon