
We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.

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Position Responsibilities:
Deltek is seeking a passionate Quality Assurance Engineer dedicated to software quality. This role goes beyond traditional testing stereotypes, requiring the ability to identify defects across all application layers and envision comprehensive test case structures for product features and enhancements.
The ideal candidate will thrive in the complexities of an Agile, Sprint environment with globally distributed teams.
If you are persistent in the face of complex challenges, versatile in tackling diverse testing activities across various technologies, and have a strong aptitude for learning and designing imaginative test cases and scenarios, we invite you to join our team.
Responsibilities:
- Conduct manual testing for features and updates in web and mobile applications.
- Develop and execute test cases for moderate to complex features to enhance quality.
- Conduct defect analysis to identify root causes, trends, & patterns in software issues.
- Analyse fleet data to pinpoint future investment opportunities.
- Collaborate with testers, developers & others to resolve product and technical issues.
- Oversee multiple tasks and projects simultaneously with minimal supervision.
Qualifications:
- Bachelor’s degree in computer science, Information technology, Engineering, or a professional degree in accounting.
- Relevant certifications in software testing, such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester), are advantageous.
Experience:
- 4+ Years of experience in a manual testing role.
- Proven experience in ERP Systems (Project Accounting, Financial Accounting, Payroll, Inventory, Purchasing, or Time and Expense).
Technical Qualifications:
- In-depth knowledge of QA methodologies, tools, and processes.
- Experience with Agile software development practices.
- Experience with performance and/or security testing is advantageous.
- Experience testing web or mobile applications across various browsers, versions, and operating systems.
- Familiarity with automated tools such as Selenium, QTP or other automation tools.
- Basic understanding of SQL and ability to write queries for data validation.
- Familiarity with tools like Postman for API testing.
- Basic understanding of version control systems like Git.
- Proficiency in estimating, scheduling, and task distribution.
- Capable of using creative and analytical approaches, leveraging data-driven decision-making to enhance the customer experience
Soft Skills:
- Excellent communication and collaboration skills.
- Strong interpersonal skills for working in a team-oriented environment.
- Ability to manage multiple tasks/projects concurrently.
- Exceptional problem-solving skills and keen attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proactive and self-motivated with a strong desire for continuous learning and improvement.
PlanetSpark is on the lookout for a Business Development Associate at our Gurgaon office! 🏢
🚀 Join us in the dynamic Ed Tech industry and take charge of inside sales. Check out the key details below:
👩💼 Job Title: Business Development Associate
🌍 Location: Gurgaon
🏢 Work Setting: Office-Based (WFO)
🎓 Industry: Ed Tech
📊 Functional Area: Inside Sales
🌞 Shift: Day Shift / Night Shift (optional)
📋 Roles & Responsibilities:
As a Business Development Associate, you will:
1️⃣ Help students choose the perfect learning course from our educational offerings.
2️⃣ Kickstart phone conversations with parents who've experienced demo classes for their kids.
3️⃣ Nurture potential customers and seal the deal within the sales cycle.
4️⃣ Effectively communicate with leads through email and calls.
5️⃣ Keep precise digital records of call information.
6️⃣ Achieve monthly sales targets and meet input metrics.
🎯 Hiring Criteria:
💼 Training Period: 21428 (Stipend)
💰 Salary Range (CTC): 6.6 LPA (4.02 LPA fixed + 2.4 LPA variable)
🗣️ Required Skill: Excellent Communication
🕒 Experience Required: 0-3 Years (Freshers welcome!)
🎓 Minimum Education: Graduation
📆 Graduation Years: 2018-2024 passouts
🚨 Important Criteria:
💼 Willingness to work 5 days a week.
🚀 Thrive in a startup environment with high-intensity learning and rapid growth.
📍 Job Location: Gurugram

DATA ENGINEERING CONSULTANT
About NutaNXT: NutaNXT is a next-gen Software Product Engineering services provider building ground-breaking products using AI/ML, Data Analytics, IOT, Cloud & new emerging technologies disrupting the global markets. Our mission is to help clients leverage our specialized Digital Product Engineering capabilities on Data Engineering, AI Automations, Software Full stack solutions and services to build best-in-class products and stay ahead of the curve. You will get a chance to work on multiple projects critical to NutaNXT needs with opportunities to learn, develop new skills,switch teams and projects as you and our fast-paced business grow and evolve. Location: Pune Experience: 6 to 8 years
Job Description: NutaNXT is looking for supporting the planning and implementation of data design services, providing sizing and configuration assistance and performing needs assessments. Delivery of architectures for transformations and modernizations of enterprise data solutions using Azure cloud data technologies. As a Data Engineering Consultant, you will collect, aggregate, store, and reconcile data in support of Customer's business decisions. You will design and build data pipelines, data streams, data service APIs, data generators and other end-user information portals and insight tools.
Mandatory Skills: -
- Demonstrable experience in enterprise level data platforms involving implementation of end-to-end data pipelines with Python or Scala - Hands-on experience with at least one of the leading public cloud data platforms (Ideally Azure)
- - Experience with different Databases (like column-oriented database, NoSQL database, RDBMS)
- - Experience in architecting data pipelines and solutions for both streaming and batch integrations using tools/frameworks like Azure Databricks, Azure Data Factory, Spark, Spark Streaming, etc
- . - Understanding of data modeling, warehouse design and fact/dimension concepts - Good Communication
Good To Have:
Certifications for any of the cloud services (Ideally Azure)
• Experience working with code repositories and continuous integration • Understanding of development and project methodologies
Why Join Us?
We offer Innovative work in AI & Data Engineering Space, with a unique, diverse workplace environment having a Continuous learning and development opportunities. These are just some of the reasons we're consistently being recognized as one of the best companies to work for, and why our people choose to grow careers at NutaNXT. We also offer a highly flexible, self-driven, remote work culture which fosters the best of innovation, creativity and work-life balance, market industry-leading compensation which we believe help us consistently deliver to our clients and grow in the highly competitive, fast evolving Digital Engineering space with a strong focus on building advanced software products for clients in the US, Europe and APAC regions.
Job Description:
1. To connect with qualified leads from SDRs and your contribution.
2. To establish trust and comfort with the prospect.
3. To understand the requirement of a prospect and to frame that requirement into specifics.
4. Work with BA to document and break the requirement into modules and features.
5. Work with the tech team to gather solution approach and estimation.
6. To consult the prospect on the solution approach.
7. To work with BA to prepare proposal and scope document.
8. To work on contract documents and initiate projects.
9. Develop a growth strategy focused both on new business generation and customer satisfaction
10. Conduct research to identify new markets and customer needs
11. Promote the company’s products/services, addressing or predicting clients’ objectives
12. Keep records of sales, revenue, invoices, etc.
13. Provide trustworthy feedback and after-sales support
14. Build long-term relationships with new and existing customers
Desired Candidate Profile
1. Should have a keen interest in IT products and services.
2. Should understand the IT industry and current trends and practices.
3. Should be a thought leader to provide informed and useful suggestions to prospects.
4. Should be able to comprehend a vague requirement and frame it into a quantified requirement.
5. Should have very good negotiation skills to negotiate not only on price but also on ideas, suggestions, and rebuttals.
6. Should have excellent communication skills.
7. Should have good general knowledge to connect with prospects and establish connections.
8. Should be highly driven by targets.
We are seeking an experienced SEO Executive to join our team. The ideal candidate should have a minimum of 1-3 years of experience in SEO and must possess expertise in ecommerce SEO. As an SEO Executive, you will be responsible for analyzing, reviewing, and implementing changes to our websites to ensure they are optimized for search engines.
Responsibilities:
- Conduct keyword research and analysis, and create content strategies based on the analysis.
- Optimize website content and structure for search engines.
- Work with developers to implement on-page SEO changes.
- Conduct regular audits of our websites and identify areas for improvement.
- Monitor and analyze website traffic, rankings, and other metrics to identify opportunities for improvement.
- Keep up-to-date with the latest trends and best practices in SEO and ecommerce.
- Provide SEO guidance and recommendations to other departments, including marketing and development teams.
Requirements:
- A minimum of 2-3 years of experience in SEO.
- Must have knowledge and experience in ecommerce SEO.
- Strong understanding of on-page and off-page SEO.
- Experience with website analytics tools, such as Google Analytics.
- Excellent written and verbal communication skills.
- Ability to work independently and in a team environment.
- Detail-oriented and able to prioritize tasks effectively.
About ITLH:
ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.
How will we help you grow?
By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.
Responsibilities :
- Responsible for reaching out to prospective students and persuading them to purchase the courses.
- Timely addressing the queries and suggestions by students and acting on it on the quick TAT.
- Adhering strictly to the sales calls SLA’s.
- Execution of preset SOPs for the team that you are responsible for
- Collecting feedback from students & stakeholders for successful planning and execution for future
- Coordination between teams to provide swift resolution to prospective students
- Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performance-related expectations.
- Coordinating with the TL to come up with new offerings to increase revenue from existing accounts
- Conducting each of your functions with the utmost respect, regardless of other dispositions.
Requirements :
- Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.
- Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions
Good to have skills:
- Tech understanding/inclination
- Existing network/relationships in target group


Job Description
Role:- Software engineer - front end
About the company:-We are a social learning platform that allows us to learn the way we learn best. If our children are going to learn online we will have to make it social. That’s how learning happens best. We think we’re amongst the first few companies in the world trying to push the boundaries of edtech to a new era of highly social & community driven learning.
Responsibilities:-
You will be responsible for taking end-to-end ownership of the development of beautiful, fast, and responsive mobile and web applications. You will have attention to detail. You will care about the quality of code, design patterns and testability. You will be working closely with designers, product managers and engineers to build products that will delight our educators, students and parents.
HTML, CSS and JavaScript ninja
Patient debugging skills
Using state of the art developer toolkit
React JS / React Native / Vue.js
Curiosity to remain updated with the newest technologies and frameworks


Client's Overview
BANKIT Services Private Limited is an assisted B2C company. The vision of the company is to make “Millionaire Agents Network” (MAN) i.e. to maximize the number of agents who are able to make Rs. 10L as revenue in a year by delivering various BANKIT services. We are going towards our target of opening BANKIT outlets and KIOSKS at every city, every village even in remote areas of country to experience all the citizens the easiest, fastest & safest Digital payment platform and all the Digital services under one roof. In order to serve the under digital and under banked population in India, we have prepared an assisted agent led model which works to offer digital and financial services to the last mile. Banking and financial services along many value-added services are available for end customers through BANKIT channel partners in their neighborhood. Services like Domestic Money transfer, Cash Withdrawal, Prepaid Cards, Recharges, Bill Payments, Travel Bookings etc. are made available 24X7 through our proprietary web and mobile applications. These applications are made very user friendly as per the needs of the target users and are built using the state-of-the-art technology to make the transactions secure and instant.
- Founded- 2010
- Specialties - Domestic Money Transfer, Travel & Stay, Prepaid Cards, UPI, AEPS, BBPS, QR Code, Cash @ POS, Agent Mobile App, Money Remittance, Blockchain, Micro ATM, E-KYC, Merchant Network, FinTech Company, Digital India, and PAN CARD Center
About Role:
Full Stack Developer/Software Developer
Experience: 1+ years
Salary bracket- Industry Fit
- Contribute to all phases of the development lifecycle
- Front-end technology: Expertise in front-end technologies, including JavaScript and HTML5 and third-party libraries such as Angular, jQuery.
- Development languages: Knowledge of server-side programming languages including Java, spring boot.

Position: Software Engineer/ Sr. Software Engineer
Technology: Golang Developer
Location: Ahmedabad / Remote
Job Description:
- Experience in software development in Golang
- More than 1 years of strong API design and development experience
- Strong knowledge of Object-Oriented Programming Concepts, design patterns.
- Good analytical and problem solving skills
- Knowledge of data structures, algorithms, parallel and concurrent code.
- You should be able to read GoLang code and grasp the concepts quickly.
- Building RESTful APIs in relevant programming languages.
- Experience with Git and continuous integration.
- Experience with SQL/ NoSQL Databases / Postgre / Mongo db
- Design, build and maintain high performance, scalable and secure code.

Job Description
Responsibilities
-
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
-
Binding of UI elements to JavaScript object models
-
Creating RESTful services with Node.js
-
Architect scalable web architectures
-
Work in a cross-functional team to deliver a complete user experience
-
Create Unit and Integration tests to ensure the quality of code
-
Be responsive to change requests and feature requests
-
Write code that is cross-platform and cross-device compatible
-
Ability to wear many hats and learn new technologies quickly
Qualifications
Experience
-
2-3 years minimum in creating complex HTML based solutions
-
Detail oriented experience as a Web Developer creating Angular based solutions
-
1-2 years with Node.js and Express
-
Ability to work both independently and in collaborative teams to communicate design and build ideas effectively
-
Experience using asynchronous RESTful services (JSON)
Requirements
-
Fluent knowledge of latest HTML/CSS standards and best practices
-
Working knowledge of JavaScript and AngularJS
-
Working knowledge of Node.js and Express
-
Solid Understanding of HTTP protocol and how server-side code is processed on the client
-
Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)
-
Working knowledge of front end optimization and performance techniques
-
Obsession with lean, clean and organized front-end code
-
Cross-browser development and troubleshooting
-
Experience building Responsive websites for web, tablet and mobile devices
-
Eye for details is crucial
-
Able to handle multiple projects and competing deadlines
-
Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation
-
Portfolio of work required. Include examples of all areas of interaction design (user flows, wireframes, final graphical display)

