We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description
• Responsible for maintaining and extending an application’s Apex services and user interfaces in
Lighting Web Components and Aura Components where necessary.
• Work with and lead a team to design and implement new capabilities according to enterprise
Apex design patterns.
• Expand and implement event-based architecture to build new features within a managed
package.
• Collaborate with business stakeholders to understand product roadmap and establish
prioritization.
• Perform standard product developer tasks such as estimating, testing, documenting, performing
peer reviews, providing support, diagnosing/resolving defects
• Own and execute managed package activities including source control, CI/CD, releases,
AppExchange security reviews, and License Management Application tasks
• Provide leadership and mentorship to development team members.
• Keen focus on building intuitive and functional Salesforce applications.
Must have skills and background:
• Bachelor’s degree in computer science, engineering, or related fields
• 7 or more years of software development experience with at least 5 years on Salesforce technologies, especially Sales Cloud and AppExchange
• Experience leading development teams.
• Experience with Flows, Apex, Lightning Web Components/Aura Components, and managed packages
• Experience with enterprise topics such as integration, asynchronous/platform events,
security/identity, and large data volumes
• Hold multiple Salesforce developer certifications – Platform App Builder, Platform Developer I, and Platform Developer II, additional Salesforce Architect Certifications a plus
• Ability to design Objects and Relationships
• Knows the security model in Salesforce.
• Understands Bulkification and can write optimized code with Apex, Triggers and SOQL
Nice to have skills and background:
• Basic Community / Experience Cloud
• Salesforce Deployment/DevOps experience
.NET
C#
jQueryJob Description: Dot Net Application Developer
Responsibilities:
- Develop and maintain robust web applications using Microsoft C# (C sharp) and MVC framework.
- Implement object-oriented programming concepts and create DLL libraries.
- Write optimized SQL queries, views, and stored procedures.
- Utilize jQuery, JavaScript, and Ajax for front-end development.
- Collaborate with cross-functional teams for requirements gathering and issue tracking using Azure DevOps and ServiceNow.
- Stay updated with industry trends and technologies.
- Work on Microsoft WinForms/Desktop and web applications.
Qualifications:
- 3-5 years of experience as a Dot Net Application Developer.
- Strong coding proficiency in Microsoft C# and MVC.
- Expertise in jQuery, JavaScript, and Ajax.
- Solid understanding of SQL queries and database management.
- Familiarity with Azure DevOps and ServiceNow.
- Knowledge of Microsoft .NET Core is a plus.
- Understanding of engineering applications like AutoCAD, MicroStation, Revit, and S3D is advantageous.
- Excellent problem-solving and communication skills.
- Immediate joiners preferred.
Location: Mumbai, India (Onsite at Vikhroli)
Salary: 14-15 LPA
To apply, email your resume and work samples to [email protected] Only shortlisted candidates will be contacted.
Note: Immediate joiners are preferred.
NodeJS (Node.js)
MongoDBAs one of our Backend Software Engineers, you will be part of the team responsible for the development of all server-side logic, the definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end developers.
What will you be engaged in?
Collaborate with key internal stakeholders to determine how to scalable design backend systems and APIs to meet their needs
Architect, develop and operate services deployed to millions of users
Collaborate with the DevOps team for the necessary infrastructure needed for services to run on the cloud platform
Write backend services and Restful APIs
Be in charge of data migration, transformation, and scripting
Write reusable, testable, and efficient code
Design and implementation of low-latency, high-availability, scalability, and performant applications
Implement security and data protection
Manage web apps that impact millions of users
What do we expect from you?
3 + years of experience building large-scale backend systems
Knowledge of MVC concepts
Knowledge of web applications systems
A good understanding of data pipelines, data lakes, and data ingestion is Plus
Strong understanding of Database management (MSSQL, SQL)
Strong understanding of NoSQL Database (MongoDB)
Strong understanding of RESTful API
Understanding of JavaScript and Typescripts
Understanding of Node.js frameworks and Nest JS Framework
Passion for building high performance, high throughput, low latency frameworks
Problem-solving mindset
Understanding of GIT Source code
Good at JavaScript and passionate about solving challenges using JavaScript.
Good Understanding of Pub/SUB (Kafka, RabbitMQ etc.)
Fintech Industry experience is plus
- Recruiting and interviewing skills
- Phone, MS Teams, and online meeting platform skills
- Familiarity with relevant HR Terms
- Good Communication and interpersonal skills
- IT Recruitment experience.
React.js
Redux/Flux
Javascript
HTML/CSSBachelor’s degree in Computer Science, Information Technology, or a similar field.
Previous experience working as a React.js Developer.
In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
Experience with user interface design.
Knowledge of performance testing frameworks including Mocha and Jest.
Experience with browser-based debugging and performance testing software.
Excellent troubleshooting skills.
Good project management skills.
Responsibilities:
- Implement effective sourcing, screening, and interviewing techniques
- Developing fair HR policies and ensuring employees understand and comply with them
- Manage employee relations, employee engagement, appraisals, PF, ESI, etc.
- Act as the point of contact regarding labor legislation issues
- Manage employees’ grievances
- Create and run referral bonus programs
- Oversee daily operations of the HR department
Requirements:
- Must have at least 2+ years experience in Human Resource in manufacturing/industrial company.
- Proven work experience as an HR Executive, HR Manager or similar role
- Familiarity with Human Resources Management Systems and Applicant Tracking Systems
- Experience with full-cycle recruiting
- Good knowledge of labor legislation (particularly employment contracts, employee leaves, and insurance)
- Demonstrable leadership abilities
- Solid communication skills
- BSc/MSc in Human Resources Management or relevant field
Job Description : We are looking for field Sales/ Marketing representative to develop sales strategies and should be having experience in field sales related software Product or Fresher also can apply. The successful salesperson will source new sales opportunities and close sales to achieve quotas.
Preferring both Male/ Female Candidate
Responsibilities and Duties
- Cold calling and generating new leads and business opportunities by identifying prospective companies
- Be creative and implement activities to contact new customers and generate new business.
- Take 100% ownership of building and creating your own pipeline.
- Follow up with new & existing leads
Required Experience, Skills and Qualifications
Presentation Skills, Good communication skills, Client Relationships, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales and persuasion.
Java
Android DevelopmentHTML/CSS
Adobe Illustrator
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Full Stack Developer - Averlon