We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Shubham Vishwakarma
Full Stack Developer - Averlon
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We have Training Internship program for COMPLETE IT FRESHERS who are looking for learning real time live projects in IT company
1) for mobile app development ( Android /IOS/ Flutter )
2)For full stack web development frontend ( react.js ) and backend ( php CodeIgniter / node.js /Java )
3) for frontend react .js
4) for backend ( php CodeIgniter / node.js / Java spring boot)
5) for SEO/SMM/Digital Marketing / Manual testing
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For more enquiry and detail discussion you may reach our HR Number
Company Name : Logical Soft Tech Pvt Ltd
Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15.95.09.19(HR), +91-82.10.25.18.24 (technical Department)
Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,
Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P
- Candidates from D2C, Ecommerce or FMCG industry are only applicable.
- Candidate must have proven expertise in Meta Ads and Google Ads.
- Candidate should have strong understanding of Digital Marketing funnels, paid media KPIs, etc.
- Candidate should be proficient in using tools like Shopify, Gsheets, MS Excel and GA4, etc.
- Candidate should have experience in A/B testing, audience targeting, creatives, and bidding strategy optimization.
React.js
Javascript
Redux/Flux# Hiring
We are looking for a Lead react Js developer
Hands-on knowledge of UI Development, Rest API, JavaScript, React js, etc
Notice period - Immediate joiner /15 Days
Qualification: B.Tech / MCA / M.Tech
Experience: 4 years- 8 years
Location: Pune / on-site
Adobe XDJob Description
We are looking for a talented UI/UX Designer to join our team. You should transform the software into handy products for the clients.
Responsibilities
- Collect and examine the needs of the user.
- Consult engineers and product designers regarding the product.
- Plan and develop new visual designs for computers, smartphones, and digital products.
- Creating user flows, PSDs, wireframes, prototypes and mockups.
- Design user interfaces elements mainly menus, widgets, tabs, etc.
- Illustrate the functions of the website and develop UI mock-ups and prototypes.
- Create tables, sketches, filters, images, and other websites/applications graphic designs.
- Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
- Review and edit the mock-ups according to the client's feedback.
- Creating user-centered designs by understanding business requirements, and user feedback.
- Monitor and manage the previously developed systems.
- Conduct user tests of developed applications to evaluate user experience.
- Stay updated with information on the latest UI trends and design skills.
- Designing UI elements such as input controls, navigational components and informational components
Creating original graphic designs (e.g., images, sketches and tables)
Identifying and troubleshooting UX problems (e.g., responsiveness) - Requirements
- BS in Computer Science or Graphics Designing. BFA applicants will also be preferred.
- Proven 2 years or more of experience as a UX /UI Designer, https://resources.jobsoid.com/job-descriptions/design/ui-designer">UI Designer, https://resources.jobsoid.com/job-descriptions/design/ux-designer">UX Designer or a similar role.
- Proven background of graphic designing projects related to web and mobile applications.
- Proficiency in Adobe XD, Adobe Illustrator, Figma.
- Basic HTML5, CSS3, and JavaScript skills are a plus
- Strong understanding of wireframe tools.
- Strong communication skills and a team-building spirit.
- Good time management skills.
- Strong knowledge of responsive and interactive designs
- Making Wireframes
- Reviewing and Updating Userflow as per needs
- Strong design thinking skills.
- Exceptional attention to detail.
- You will be responsible for :
- Designing Android and IOS Applications
- - Identifying and troubleshooting UX problem- Implement business rules and validations as per project requirements.
- - Adhere to Design & Code guidelines.
• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
1. Self starter and is familiar how to work with an organized chaos since that is how most agencies function
2. Well aware of social media metrices, analytics and platform
3. Understands how to co-ordinate with clients as well as with teams internally
4. Mobile, we are working remotely but we always on out toes and we may start hybrid office in two-three months
5. Understands and is a digital native and trainable for offline work
6. Expected to run job lists and networks of all current jobs and projects
7. Expected to be punctual and accountable for his/her work and the work of the team
8. Expected to understand both b2b and b2c categories
9. Expected to understand and be able to craft creative briefs
10. Expected to understand how to function under timelines and run timelines
11. Experience in beauty category would be an added advantage
12. expected to have the ability to multi task
13. Added advantage will be shoot exposure
PHP
Laravel
NodeJS (Node.js)A Web Developer must have experience in the planning and the delivery of web applications across multiple platforms.
- Writing efficient code
- Creating websites/a website using standard HTML/CSS practices
- Working closely with webdesigners and programmers to produce the website
- Constant communication with other colleagues in the business to develop and deploy their content – and ensuring there is a clear establishment of what can be created within what timeframe
- Researching different software programs, maintaining software documentation
- Implementing contingency plans in case the website goes down
- Maintaining and expanding/enhancing the website once built
- Managing a team might also be part of the job role
Job qualifications and requirements
- HTML5/XHTML, CSS, JavaScript
- Server architecture
- Experience with server-side frameworks such as python/ ruby/php/Java/ ASP/ http://asp.net/">ASP.NET
- Experience with database systems such as SQL and Oracle
- AWS or BitBucket exp
- PHP, Laravel,(OpenCart, Prestshop, Magento -- Optional ), MY sql, Mongo DB,Node Js
- Should be able to write Rest API's
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Full Stack Developer - Averlon