We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Shubham Vishwakarma
Full Stack Developer - Averlon
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ROLES AND RESPONSIBILITIES:
You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.
KEY RESPONSIBILITIES:
- Prepare for the sales calls including conducting research and building sales decks
- Leading the prospective client calls, sending pitches, and closing new deals.
- Presenting company's products as a solution to the prospective client’s business challenge/needs
- Manage the full sales cycle from prospecting to closing for new customers
- Should be flexible working in shifts or in different time zones
- Excellent communication and interpersonal skills.
- Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
- Liaise and partner with other internal departments to manage complex sales opportunities
IDEAL CANDIDATE:
- Graduate/Postgraduate or equivalent
- 8-10 years of SaaS sales experience required
- Ability to hunt new business and manage a pipeline
- Great team player
- Strong analytical, communication, and writing skills
- Entrepreneurial spirit highly encouraged
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
- Great listening skills and a desire to learn proper consultative selling techniques
- High-energy and positive attitude
- Attention to detail and the ability to multitask while maintaining a high quality of work
- Confidence to overcome objections and convert interest into qualified
PERKS, BENEFITS AND WORK CULTURE:
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
FigmaAbout the Company
We are a young, fast-moving startup building products where design directly influences how users think, feel, and interact. You will be working closely with the founders and will have real ownership over shaping the brand and product experience.
What You Will Do
• Design digital assets for product interfaces, marketing campaigns, and brand materials.
• Work with engineers to ensure smooth, accurate design-to-development handoff.
• Create visuals, presentations, and basic motion content using Figma, Canva, and video tools.
• Contribute ideas during brainstorming sessions and help evolve the startup’s overall design language.
• Assist in building UI layouts, design systems, and prototypes for web and product experiences.
• Maintain design consistency and clarity across all user and brand touchpoints.
Important
All shortlisted candidates will be required to complete an assignment as part of the selection process.
Job Overview: As an Oracle EBS Consultant/Developer, you will be responsible for implementing, customizing, and maintaining Oracle E-Business Suite applications. You will work closely with business stakeholders to gather requirements and ensure that the solutions meet their needs.
Key Responsibilities:
- Analyze business requirements and translate them into functional specifications for Oracle EBS modules.
- Configure and customize Oracle EBS applications, including Financials, Supply Chain, and HRMS.
- Develop and maintain custom reports, interfaces, and workflows using PL/SQL, Oracle Forms, and Oracle Reports.
- Conduct system testing and user acceptance testing (UAT) to ensure the quality and functionality of solutions.
- Provide support and troubleshooting for Oracle EBS applications and related integrations.
- Collaborate with cross-functional teams to ensure successful implementation and deployment of solutions.
- Stay current with Oracle EBS updates and industry best practices.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience with Oracle E-Business Suite modules, particularly in [specific modules relevant to your organization].
- Strong proficiency in PL/SQL, Oracle Forms, and Oracle Reports.
- Experience with Oracle Application Framework (OAF) and workflow customization is a plus.
- Understanding of database management and performance tuning.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Oracle EBS certification is a plus.
- Experience with cloud-based Oracle solutions (e.g., Oracle Cloud ERP).
- Knowledge of business processes in finance, supply chain, or HR.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and career advancement.
- A collaborative and innovative work environment.
- Flexible work arrangements.
Customer Service
Good Communication Skill
System Handling
Customer Queries Handling
Data Entries
Knowledge of MS
responsibilities
• Troubleshooting on Desktops.
• Troubleshooting on Microsoft office 365, firewall and mail servers
. • Monitoring backups.
• Troubleshooting networks, virtualization, and windows servers. Capabilities
Skills
• Technology Graduate OR Bachelor of Science in IT
. • Must have a prior minimum 1 year of experience in customer service or technical support role.
• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Must be a team player but should also understand the importance of individual contributions.
• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
• Must be flexible to work any shift in a 24/7 operation including night shifts.
• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement
. • Candidate should be amendable to work from office. Behavioral Skills
• Longevity and commitment in previous work
• Team player
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Job Title: Lead Generation Executive
Location: Remote
Job Summary:
We are in search of a "Lead Generation Executive" for a remote role. Your primary responsibility is to help us find potential clients, create leads, and contribute to our sales goals.
Responsibilities:
- Find and create leads to support our sales goals, and also screen the leads and set up meetings.
- Identify new markets and potential customers by doing research.
- Reach out to potential clients through various methods such as calls, networking, and social media.
- Communicate with potential clients, understand their needs, and introduce our products.
- Keep track of sales and performance data and report on progress.
Qualifications and Skills:
- Minimum of 3 years of experience in lead generation or a related field.
- Proven success in lead generation or sales.
- Strong experience in generating leads, cold calling, email campaigns, LinkedIn outreach, and rate negotiations.
- Ability to plan and execute effective lead generation strategies.
- A good understanding of sales and marketing.
- Current knowledge of market trends and competitor activities.
- Strong negotiation and problem-solving skills.
- Excellent communication skills.
- Proficiency in phone calls and presentations.
- Self-motivated, results-driven, and passionate about lead generation.
- Ability to work independently and proactively.
- Familiarity with Microsoft Office, CRM systems, and sales software.
ABOUT THE COMPANY
Augment was started in 2015 in Madison, Wisconsin USA (three hours North of Chicago). We offer Digital Innovation, Application Development, and Staff Augmentation services to clients in the USA. We wanted to help not only our clients but also to provide a good home for developers, designers, and QA team members to work, grow and thrive.
We are a 70+ person team headquartered in Madison, Wisconsin, USA with a larger office in Coimbatore, India. We are also building our teams in Brazil and Eastern Europe. Our company takes pride in genuinely attracting and retaining the best talent. If you want to be part of a high-achieving, knowledgeable, and fun team, then here’s your chance to join a rapidly growing startup that offers an international and diverse work atmosphere. If you are interested in learning more about us, please contact us. You can also talk to our team members to see how they like working with Augment.
MongoDB
Express- Bachelor’s degree in computer science, software engineering, or a related field
- Experience writing code in Java, JavaScript, HTML, CSS, and C#
- Experience using SQL to update and retrieve data
- Experience in front-end or back-end software development for UNIX or LINUX
- Experience with .Net and AngularJS / React / Vue frameworks
- Experience with database management and security a plus
- Analytical skills
- Communication skills
Java
Spring BootDesired Candidate Profile
- A team focus with strong collaboration and communication skills
- Exceptional ability to quickly grasp high-level business goals, derive requirements, and translate them into effective technical solutions
- Exceptional object-oriented thinking, design and programming skills (Java 8 or 11)
- Expertise with the following technologies : Data Structures, Design Patterns ,Code Versioning Tools(Github/bitbucket/..), XML, JSON, Spring Batch Restful, Spring Cloud, Grafana(Knowledge/Experience), Kafka, Spring Boot, Microservices, DB/NoSQL, Docker, Kubernetes, AWS/GCP, Architecture design (Patterns) Agile, JIRA.
- Penchant toward self-motivation and continuous improvement; these words should describe you: dedicated, energetic, curious, conscientious, and flexible.
React Native
HTML/CSS
Git
NodeJS (Node.js)- Developing new user-facing features using React.js and other JavaScript libraries
- Building reusable cross platform components and front-end libraries for future use
- Expertise with Web Services / REST APIs.
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
- Maintaining and enhancing existing websites while adhering to best practices
What you need to have:
- Experience in building customer facing cross platform Mobile apps using React Native
- Experience in RESTfull API
- Experience in integrating third party APIs
- Knowledge of React Native, React, Java Script, CSS
- Knowledge in Amazon cloud, Git, MongoDB, Postgress, NGINX
- Knowledge in Node Js(Express Js)
- Strong understanding of sales and FMCG retail/ wholesale
- Deep understanding of user service
- Deep knowledge of running CRM based sales teams and hitting targets
- Problem solver, Empathatic, Energetic, Curious
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon