Client Servicing Manager

Job Title: Customer Success & Content Analyst

Location: Sector 55, Gurugram (On-site, 5 days working)

Experience: 0–1 year

Compensation: Up to ₹5.5 LPA

About Master-O:

Master-O (www.masteroapp.com) is a leading B2B enterprise SaaS platform that helps organizations elevate customer interactions, boost sales productivity, and instil employee engagement through gamification, microlearning, and AI-driven coaching.

With customers across Banking, Insurance, Pharma, Retail, FMCG, and Auto industries in over 20 countries, we now aim to further scale our implementations across more customers, industries, and countries while continuously improving the quality of our operations.

Master-O is ranked as a leading platform by customers in G2’s latest 2025 Winter Report.

Role Overview

We are seeking a creative, methodical, and quality-focused Customer Success & Content Analyst to join our team. The role is perfect for individuals who are excited about leveraging AI tools to enhance content creation, possess excellent communication skills, and can manage client expectations effectively. Freshers with the right mindset, professionalism, and willingness to learn are welcome.

Key Responsibilities

• Partner with the Customer Success team to understand client requirements and deliver exceptional onboarding, adoption, and engagement experiences.
• Conceptualize, create, and enhance learning content for the Master-O platform, ensuring alignment with client goals and quality standards.
• Leverage AI tools to streamline and elevate the content creation process.
• Manage client queries, feedback, and objections with a professional and solution-oriented approach.
• Collaborate with cross-functional teams to deliver seamless customer experiences.
• Track and report content engagement metrics, suggesting improvements based on data insights.

Requirements

• Bachelor’s degree in Business, Communications, Journalism, or related fields.
• 0–1 year of experience in content development, customer success, or related fields (internships count).
• Excellent verbal and written communication skills.
• Strong objection management and interpersonal skills.
• Creativity combined with a methodical and detail-oriented approach.
• Proficiency in using AI tools for content creation (ChatGPT, Grammarly, Canva, etc.).
• Professional grooming and a client-first mindset.

What We Offer

• Competitive salary in the range of ₹4–5.5 LPA.
• Opportunity to work with innovative AI-powered learning solutions.
• A platform to grow your career in both customer success and content creation.
• Exposure to diverse enterprise clients and industries.

Job Position: Manager - Business Development(B2b Saas, Erp, Manufacturing)

Industry: Fashion & Lifestyle Industry 

Company Size: Startup / Small Enterprise

Experience Required: 5 - 7 years

Working Days: 5 days/week

Office Location: Delhi, Chennai

Key Skills: B2B sales, New Business Development, Business Development

REVIEW CRITERIA:

MANDATORY:

• Strong B2B Tech Sales profiles
• Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
• At least 3+ YOE selling ERP solutions or CAD Softwares.
• Proven track record in offline / field sales and experience in selling complex solutions.
• Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
• Experience in B2B SaaS Product companies or IT/Tech Services companies.
• Total experience should not be more than 7 Years.
• Overall Expected CTC should not be more than 15L

PREFERRED:

• Prior exposure to the Manufacturing sector (highly preferred – Garment / Textile Manufacturing).

ROLE & RESPONSIBILITIES:

As Manager-Business Development, you will be responsible for business development in the India Market. Will be responsible for identifying new opportunities to expand markets and drive business growth while also enabling increased revenue from current accounts. Build and maintain strategic partnerships and nurture relationships with influencers and stakeholders.

RESPONSIBILITIES & DUTIES:

• Responsible for sales in the Indian market for our SaaS Product.
• Lead outbound and direct sales efforts by proactively engaging with potential clients, building strong relationships, and successfully closing deals. This is a field-intensive role that requires frequent client visits, lead generation, and hands-on market engagement to drive sales growth.
• Independently managing deal size of INR 50 L ARR in the past
• Coordinating with the Pre-sales team on getting Demos / POCs conducted.
• Proposal preparation, conducting commercial negotiations leading to closure and contracting.
• Collecting payments from customers and managing customer relationships.
• Strong communication skills with ability to sell and interact with CXO profiles of companies.

IDEAL CANDIDATE:

• Overall 5-7 years of experience in outbound and direct sales preferably in the garment industry.
• Minimum 4-5 years of experience in selling ERP solutions.
• Solid business development & acquisition experience
• Strong relationship and account management skills
• Proficient in using CRM tools and data analysis to drive sales performance
• Proactive and solutions-oriented with the ability to work independently
• Excellent interpersonal skills and ability to communicate with stakeholders at all levels - internally as well as externally
• Excellent communication, negotiation, and presentation skills
• Strong business acumen and ability to understand customer needs

Responsibilities:

● Execute campaigns on Facebook, Google Ads & other portals to drive growth.

● Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.

● Analyzing & Reporting of Data & executing changes based on learnings.

● Coordinate with the design team to ensure campaign implementation.

● Planning & Testing of creatives & Audiences.

● Work on creatives & communication for the ads on various portals.

Must Haves: -

● Experience: 1.5 - 2 years in Performance Marketing

● Good written and verbal communication skills.

● Knowledge of Microsoft Exce

We are looking "Customer Support" for Reputed Client @Permanent Role.

Experience: 0 - 2 Years

Skills :

1.For freshers - Hindi speaking, Basic computer knowledge. Kindly provide the CV only related to our requirements

2.Experienced - Should have relevant skill in SQL,Jaseper soft,Customer handlig and communication skills,ERP modules,Hindi speaking

Location : Coimbatore

Industry Type: IT Software

Experience:2-5 yrs (IT Software Products Sales)

Job Type: Full Time

Offered Salary: Upto 9 LPA

Qualification: BE/B.tech/MBA

Candidates with smart presentation skills and go-getter approach (both freshers and experienced) can apply for the Sr. BDA position

Job description

Roles and Responsibilities

• Developing new clients for Company’s Cloud/ Saas based software products and services.
• Responsible for end-to-end sales cycle, right from lead generation to deal closure with BANT Approach
• Effectively communicate with prospects to convey the promising brand image and product USP via cold call, email marketing, LinkedIn or phone to establish rapport and set up meetings
• Organizing Online & Offline demo to the potential clients
• Research on the prospective clients in the target market, pursue leads and follow up.
• Prepare RFP, RFQ, Estimations, Negotiations with prospects
• Plan and oversee new sales & marketing initiatives
• Manage and update company database and customer relationship management systems (CRM)
• Work collaboratively with Sale, marketing, and other internal team to validate targeting strategy.
• Depending on business requirements, BDM may be required to travel across country for developing the existing or newer opportunities.

Desired Candidate Profile

Qualification: MBA/BE or Equivalent

Experience of Marketing Management and outbound B2B sales, coupled with MBA (Sales & Marketing) qualification and a track record of success in ERP /Software Solution Sales

• Candidates should be able to build relationship with corporate customers, understand the technical requirement of customer
• Team oriented person should possess excellent verbal & written communication and presentation skills and an expert in understanding the customer requirement.
• Must be able to achieve overall sales target & servicing clients with the objective of increasing the market share of the company.
• Willing to travel extensively all over India.
• Candidate should have an excellent track record of achieving deadlines on time and ability to meet and exceed revenue targets.

Preferred

• ERP, CRM and Cloud Experience and Internet Promotions and Sales.
• Area of Expertise :- Customer Development, Public Relation, Customer Service, Lead Generation

About PixelMath

61% of Grade 8 students in India can’t do simple mathematical division. Current math teaching methods are boring, haven’t evolved over the years and makes the kid lose interest- this gap only gets wider. We are on a mission to democratise quality math learning in India. PixelMath's core focus is on building a quality math learning product which not only improves the math skill of the student- but also makes the process super fun and enagaging.

We have customers from 10+ countries, while majority of them being from India. We are growing at a steady pace with love pouring in from the parent and student community for what we are building. We are looking for someone who wants to be a part of the much needed change in the math learning space in India and play a critical role in it's growth.

About the role

As a marketing manager, you will completely own the marketing channels of PixelMath. Your main objective as the Marketing Manager would be create and manage content which reaches the right people and increases the brand awareness.

This is a full-stack marketing role where you will take full control of of the marketing channels and execute on all fronts-

1. SEO- Improving the SEO of PixelMath by working on on-page and off-page SEO. You should be able to think about ideas for the kind of content we should publish.
2. Social Media- Create and publish content for Facebook and Instagram, build and increase engagement with the target audience.
3. Ads- Google AdWords + Facebook Ads
4. Community- Drive engagement in the existing community of students

Here is what we are looking for-

1. 2+ years of experience in managing social media channels and SEO
2. You can communicate your ideas clearly, both written and in verbal form
3. You are creative and possess high level of empathy
4. You like taking responsibility and complete ownership of your work

What you will you get at PixelMath 
1. Clearly defined objectives of what we want to achieve.
2. Immense learning opportunities while growing a brand from zero to one.
3. Your own space to plan and run your experiments.
4. Competitive salary and ESOP options.

Wanted React Native Developer
We are looking for Junior and Senior React Native developer interested in building mobile apps for both the iOS and Android platforms.The candidate should be able to build high-quality, and performant applications with good coding standards and according to design.The developer must be skilled in development, writing clean and scalable code, and documenting functionality.

1 - 3 years

Any Graduate

Hyderabad

1. Experience with React Native skills such as Redux/Mobx, GraphQL, Animation, Authentication, etc.
2. Must have built Mobile apps that are deployed to App store and google play store.
3. Hands-on experience in using Hooks for functional components with the State, Pure Components , etc.
4. Familiarity with native build tools, like XCode, Gradle Android Studio, IntelliJ
5. Experience with automated testing suites, like Jest or Mocha
6. Should have the ability to integrate third-party libraries and APIs.
7. Familiarity with code versioning tools such as Git.
8. Good knowledge of React Native and its core Principles.

1. React Native
2. Mobile Application Development
3. IOS Development
4. Javascript
5. Android Development
6. React.Js