Responsibilities:
● Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.
● Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.
● Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.
● Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.
● Collaborating with other departments to address customer needs and continuously improve the overall customer experience.
● Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.
● Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.
● Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.
● Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.
Position- Cloud and Infrastructure Automation Consultant
Location- India(Pan India)-Work from Home
The position:
This exciting role in Ashnik’s consulting team brings great opportunity to design and deploy automation solutions for Ashnik’s enterprise customers spread across SEA and India. This role takes a lead in consulting the customers for automation of cloud and datacentre based resources. You will work hands-on with your team focusing on infrastructure solutions and to automate infrastructure deployments that are secure and compliant. You will provide implementation oversight of solutions to over the challenges of technology and business.
Responsibilities:
· To lead the consultative discussions to identify challenges for the customers and suggest right fit open source tools
· Independently determine the needs of the customer and create solution frameworks
· Design and develop moderately complex software solutions to meet needs
· Use a process-driven approach in designing and developing solutions.
· To create consulting work packages, detailed SOWs and assist sales team to position them to enterprise customers
· To be responsible for implementation of automation recipes (Ansible/CHEF) and scripts (Ruby, PowerShell, Python) as part of an automated installation/deployment process
Experience and skills required :
· 8 to 10 year of experience in IT infrastructure
· Proven technical skill in designing and delivering of enterprise level solution involving integration of complex technologies
· 6+ years of experience with RHEL/windows system automation
· 4+ years of experience using Python and/or Bash scripting to solve and automate common system tasks
· Strong understanding and knowledge of networking architecture
· Experience with Sentinel Policy as Code
· Strong understanding of AWS and Azure infrastructure
· Experience deploying and utilizing automation tools such as Terraform, CloudFormation, CI/CD pipelines, Jenkins, Github Actions
· Experience with Hashicorp Configuration Language (HCL) for module & policy development
· Knowledge of cloud tools including CloudFormation, CloudWatch, Control Tower, CloudTrail and IAM is desirable
This role requires high degree of self-initiative, working with diversified teams and working with customers spread across Southeast Asia and India region. This role requires you to be pro-active in communicating with customers and internal teams about industry trends, technology development and creating thought leadership.
About Us
Ashnik is a leading enterprise open-source solutions company in Southeast Asia and India, enabling organizations to adopt open source for their digital transformation goals. Founded in 2009, it offers a full-fledged Open-Source Marketplace, Solutions, and Services – Consulting, Managed, Technical, Training. Over 200 leading enterprises so far have leveraged Ashnik’s offerings in the space of Database platforms, DevOps & Microservices, Kubernetes, Cloud, and Analytics.
As a team culture, Ashnik is a family for its team members. Each member brings in a different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver the best solutions to our customers using open-source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create a vibrant environment for growth and excellence.
Package : upto 20L
Experience: 8 yrs
InovarTech is hiring Lead application developer in SharePoint, O365 to participate in the design and development of a variety of applications.
QUALIFICATIONS:
This position will work on a variety of custom projects. Depending on workload and project needs, the position may be performing any or all the following functions for one or more projects simultaneously.
Perks and Benefits
TECHNICAL Project Manager
GormalOne LLP. Mumbai IN
GormalOne is on a mission to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are a dairy-focused technology solution provider with a vision to resolve the pain points of everyone in the dairy ecosystem. We are building a comprehensive platform for cattle management where farmers to AITs (Artificial Insemination technicians), para vets, veterinarians, consultants, and corporates can collaborate and benefit each other using data. Nitara offers an easy-to-use artificial intelligence-enabled herd management system for farmers/veterinary/paraprofessionals/AITs.
We are looking for a Project manager who will be instrumental in the planning and management of both IT and IT-related projects. As a Technical Project Manager, you are required to have a high level of technical expertise as well as organization, leadership, and communication skills.
Responsibilities
Certifications Required
Skills and Capabilities
Essentials
Soft Skills required:
Kindly note: Salary shall be commensurate with qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/
Skills Required
Responsibilities
About You :