
Responsibilities:
● Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.
● Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.
● Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.
● Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.
● Collaborating with other departments to address customer needs and continuously improve the overall customer experience.
● Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.
● Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.
● Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.
● Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

Similar jobs



Role Description
This is a full-time client facing on-site role for a Data Scientist at UpSolve Solutions in Mumbai. The Data Scientist will be responsible for performing various day-to-day tasks, including data science, statistics, data analytics, data visualization, and data analysis. The role involves utilizing these skills to provide actionable insights to drive business decisions and solve complex problems.
Qualifications
- Data Science, Statistics, and Data Analytics skills
- Data Visualization and Data Analysis skills
- Strong problem-solving and critical thinking abilities
- Ability to work with large datasets and perform data preprocessing
- Proficiency in programming languages such as Python or R
- Experience with machine learning algorithms and predictive modeling
- Excellent communication and presentation skills
- Bachelor's or Master's degree in a relevant field (e.g., Computer Science, Statistics, Data Science)
- Experience in the field of video and text analytics is a plus


- 01+ years of experience as a Full Stack Developer using Node.js and React.js.
- A strong sense of ownership—you care about business impact, not just code.
- Experience working in a fast-paced, high-growth environment.
- Exceptional communication skills in both formal and informal settings.
- A team player with a strong work ethic, who’s in it for the long run.
Job Title: Chief Manager - Product & Buying (Fashion Retail Brand)
Location: Gurgaon
Experience: 8+ years in Buying, OTB Planning
Qualification: Graduation/ Post Graduation in Fashion Management
Industry: fashion/apparel/retail
Job Purpose:
· Develop the BU Range plans (bottom up Sales and Buy plan BU wise, Department wise, Range wise by phase). Plan to include margin targets
· Create Net Margin action plan with clear timelines to deliver the targeted Net Margins at BU and department level with increased Gross Margins, cost savings and COR management.
· Manage catalogue offering between Retail , Marketplace and Website
Key Deliverables (Essential functions & Responsibilities of the Job):
· To work with the General Manager B&M to ensure that relevant market risks, opportunities and fashion trends are taken into account for the development of the BU financial plans.
· To work with designer, sourcing team and UK Buying team to develop product briefs in line with the BU Strategy
· To create structured ranges for each grade and type of stores that will give the best possible choice to the customer while delivering the required returns per square foot
· To accurately phase sales, stock, margin and intake plans and projections for the department by week, taking into account new store openings and prevailing market trends.
· Through pro-active trading to take balanced risks and opportunities that will maximize profitability.
· Maintain a direct and positive working relationship with other business functions like Trading, Supply chain, retail team.
· Effective communication and planning between Merchandisers, Marketing and Retail Team to ensure we deliver on Brand promise through the customer experience.
· Have clear job profiles and accountabilities and objectives for each role in the structure whilst always identifying and implementing opportunities to drive operational efficiency.
· Set clear objectives for your team around sales, service, standards, people and costs supported with the correct resource, training, budgets and management information and manage performance in line with the M&S performance management process to improve overall capability.
· Ensuring all 3rd party suppliers have a clear contract in place with a clear service level agreement which adheres to our corporate social responsibility principles. Ensure each contact is measured to ensure value for money and compliance of our terms of business.
· Promote the M&S brand values and ensure company policy and procedures are followed; including behavior set out in the M&S Code of Ethics and ensure the business complies with all relevant legislation, regulation and good corporate governance strategy.
Mail updated resume with current salary and notice period-
Email: jobs[at]glansolutions[dot]com
Satish: 88 O27 49 743
Job Summary:
The Chief of Staff is a versatile and dynamic role, responsible for providing comprehensive support across various functions including Marketing, Human Resources, Business Operations, and Market Research. This position demands a multi-faceted individual who can seamlessly transition between different responsibilities, contributing to the overall success and growth of the organization.
Key Responsibilities:
Marketing: Assist in the development and execution of marketing strategies and campaigns. Conduct market research to identify trends, customer preferences, and competitive intelligence. Collaborate with the marketing team to create content, manage social media, and optimize online presence.
HumanResources: Support HR initiatives including recruitment, onboarding, and performance management. Oversee HR administrative tasks, ensuring compliance with policies and procedures. Assist in employee engagement and development programs
Business Operations: Streamline and improve operational processes for increased efficiency and productivity. Assist in budgeting, financial analysis, and reporting to drive informed decision-making. Monitor key performance indicators (KPIs) and provide insights for business improvement
Market Research: Conduct thorough market research to identify emerging opportunities and potential risks. Analyze industry trends, customer behavior, and competitive landscapes to inform business strategies. Generate reports and insights to support strategic decision-making.
Project Management: Lead and coordinate cross-functional projects, ensuring timely and successful delivery. Allocate resources, set milestones, and track progress to achieve project objectives. Provide regular updates to the executive team on project status and outcomes.
Communication and Liaison: Serve as a key liaison between the executive team and internal/external stakeholders. Draft and review communications, presentations, and reports on behalf of the executive. Foster effective communication channels within the organization

The desired candidate is required to build and maintain scalable web applications.
PST Time Zone: 7.00pm - 3.00 Am IST
JOB DETAILS

Job description:-
- Strong experience with Angular 2+ and above along with other technologies like HTML5, CSS, jQuery and YUI.
- Strong knowledge of JS Fundamentals.
- Design & development of Angular applications as per desired specifications, along with experience in frameworks/libraries like jQuery, Bootstrap etc.
- Own end-to-end product modules/features (from the requirement to going live)- Design & code review, troubleshoot & help team members on issues.
- Gather requirements by interacting directly with the end-users.
- Research on open source framework/technology required for developing the feature/application
Responsibilities
- Design, plan and control the implementation of business solutions requests/demands.
- Execution of best practices, design, and codification, guiding the rest of the team in accordance with it.
- Gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements
- Drive complex technical projects from planning through execution
- Perform code review and manage technical debt
- Handling release deployments and production issues
- Coordinate stress tests, stability evaluations, and support for the concurrent processing of specific solutions
- Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews
Skills
- Degree in Informatics Engineering, Computer Science, or in similar areas
- Minimum of 5+ years’ work experience in the similar roles
- Expert knowledge in developing cloud-based applications with Java, Spring Boot, Spring Rest, SpringJPA, and Spring Cloud
- Strong understanding of Azure Data Services
- Strong working knowledge of SQL Server, SQL Azure Database, No SQL, Data Modeling, Azure AD, ADFS, Identity & Access Management.
- Hands-on experience in ThingWorx platform (Application development, Mashups creation, Installation of ThingWorx and ThingWorx components)
- Strong knowledge of IoT Platform
- Development experience in Microservices Architectures best practices and, Docker, Kubernetes
- Experience designing /maintaining/tuning high-performance code to ensure optimal performance
- Strong knowledge of web security practice
- Experience working in Agile Development
- Knowledge about Google CloudPlatform and Kubernetes
- Good understanding of Git, source control procedures, and feature branching
- Fluent in English - written and spoken (mandatory)
- Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
- Measure and report performance of all digital marketing campaigns & activities
- Brainstorm new and creative growth strategies & high frequency scenario
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Analyse existing products and plan growth and improvement strategy
- Manage campaign timelines and deliverables
- Document best practices and seek out opportunities to improve existing processes
- Create reports and build reporting requirements for data management and analytics
Desired Profile:
- Masters/Bachelor’s Degree in Business or Marketing.
- MBA in Marketing will be preferred
- Min 2-5 years of experience in Digital operations role
- Solid MS Office skills – PowerPoint, Excel, Word.
- Strong project and product management expertise.
- Excellent interpersonal, communication and presentation skills.
- Strong analytical and creative problem solving skills.
- Ability to effectively organize, analyze, and present data with solutions.
Vervali Systems is looking for a talented Magento 2.0 developer that will be in charge of maintaining our eCommerce website. Your main tasks will be to ensure that the last security patches are installed and that existing functionality continues to work properly. You will also be in charge of developing new modules and applying any required front-end changes.
IMMEDIATE JOINERS ONLY
Responsibilities :
- Regularly update our Magento installation
- Install security patches
- Develop new functionality
- Implement front-end changes
Skillset:
- 2 to 4 Yrs. of experience in Magento 2.0
- Technology and Magento Knowledge
- Magento Development and Plug-in Customization
- Magento Migration
- Third-Party integrations
- Front End & Back End Development
- Custom CMS Themes development skills
- Good Knowledge of Javascript
- Strong widget development skills for Magento 2.0
- Excellent Communication Skills
- Strong Analytical skills and attention to detail
- Quick Learners
Location: Andheri Sakinaka (Client Place) / Vasai

