Cutshort logo
BookWater logo
Customer Support Executive
Customer Support Executive
BookWater's logo

Customer Support Executive

Akshaya Elango's profile picture
Posted by Akshaya Elango
0 - 2 yrs
₹1L - ₹4L / yr
Chennai
Skills
Customer Support
Customer Service
Communication Skills
Effective communication

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About BookWater

Founded :
2020
Type :
Product
Size :
20-100
Stage :
Profitable
About
BookWater is the world's first IoT powered, sustainable and quality based water delivery platform delivering safe and affordable water to all.
Read more
Company social profiles
instagramlinkedintwitterfacebook

Similar jobs

Remote only
0 - 1 yrs
₹2.4L - ₹3.6L / yr
Negotiation
Lead Generation

Company Name

: JNJ TECHNOLOGIES & SERVICES LLP

Job Timing

: 10.00 AM – 7.00 PM

Working Days

: Monday to Saturday

Location 

: Remote

Qualification

: Graduate/Diploma

Requirement

: Laptop & Wi-Fi

Position 

: Full time

Read more
Rezo.AI
Noida
3 - 7 yrs
₹10L - ₹28L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconGit
Agile/Scrum

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

 

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

 

Job description

We are looking for a great React/Redux Developer proficient with JavaScript. Developers' primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

 

Responsibilities

  • Responsible for the development of a new highly responsive, web-based user interface
  • Construct visualizations that can depict vast amounts of data.
  • Work and collaborate with the rest of the development team
  • Work with the product team, backend team and server teams.
  • Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.
  • Developing new user-facing features using React and Redux
  • Building reusable components and front-end libraries for future use.
  • Translating designs and wireframes into high-quality code
  • Optimizing components for maximum performance across a vast array of web-capable devices and browsers
  • Good time-management, interpersonal and communication skills.
  • A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.

 

Desired Qualifications and Key Skills

  • Bachelor’s degree in computer science, software/computer engineering or an equivalent degree from Tier 1 College is a Plus
  • Prior Experience with a Product Based Company is a Plus.
  • Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications in React
  • Working in an agile environment with agile methodologies is a must and having Git knowledge is an advantage.
  • Should be able to work with designers to transform wireframes into Screens.
  • Should be able to integrate screens to business logic and architect database schema to ensure complete design.

 

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

 

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

 

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

 

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

 

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

Read more
Sai Towers
Sai Karthik
Posted by Sai Karthik
Remote only
1 - 5 yrs
₹6L - ₹9L / yr
skill iconDjango
skill iconPython
skill iconPostgreSQL
RESTful APIs
SQL

As an Associate Software Engineer, you will have the opportunity to collaborate on the creation and maintenance of scalable, high-quality software as we grow. You'll work closely with the CTO and quickly gain skills and responsibilities as the team and the technical requirements grow.

 

Primary Responsibilities

  • Develop RESTful APIs leveraging Django classes, ORM and Postgres Database
  • Develop solutions that meet business objectives while leveraging industry best practices
  • Write high-quality source code to program complete applications within deadlines
  • Troubleshoot and debug applications

 

Technical Competencies

  • Expertise with Python language
  • Experience with Django: maintaining APIs
  • Familiarity using Git, code repositories, branching and merging strategies
  • Ability to break down complex concepts, tasks, or problems into more simple, understandable language and action plans
  • Excellent communication skills, and attention to detail
  • Good Documentation skills

 

Perks

  • Work from home
  • Flexible work schedule
  • Flexible standup meetings

 

Interview Process

  • Two technical rounds with Senior Developer and CTO
  • Cultural Fit interview with Project Manager

 

Please do not apply if you don't have professional Django work experience.

Read more
QToss Technology Solution Private Limited
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹3L - ₹9L / yr
MEAN stack
MERN Stack
skill iconNodeJS (Node.js)
skill iconJavascript
Fullstack Developer
+3 more

Duties and responsibilities:

  • Design and defining architecture of complex web applications and microservices.
  • Address and improve any technical issues
  • Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems

Requirements and Qualifications:

  • Previous working experience as a MEAN Stack Developer for 3 years
  • BSc/B.tech degree in Computer Science or similar relevant field 
  • In-depth knowledge of NodeJS, ExpressJS or Restify
  • Experience implementing applications using Angular or React
  • Experience creating front end applications using HTML5, Angular, LESS/SASS
  • Hands-on experience with JavaScript Development on both client and server-side
  • Experience with modern frameworks and design patterns, minimum one-year experience with MEAN stack paradigm
  • Knowledge of the following will be considered as an advantage:
    • Consumer Web Development Experience for High-Traffic, Public Facing web applications
    • Experience with cloud technologies like AWS or google cloud is also a plus
    • Creating secure RESTful-based web services in Node js and Express and MongoDB.
    • Continuous integration (Jenkins/Hudson) and version control (SVN, Git)

 

Read more
Cityflo
at Cityflo
8 recruiters
Nishant Chandavarkar
Posted by Nishant Chandavarkar
Mumbai
2 - 4 yrs
₹15L - ₹22L / yr
skill iconPython
skill iconDjango
SQL

At Cityflo, we are solving the problem of commuting to the office which affects employees in big, populated Indian cities every day. Cityflo provides a bus experience like no other - we run premium AC buses for daily commuters. We’re changing the way urban Indians commute and enabling everyone to reclaim hours of their time every day. Before the imposed lockdown due to coronavirus, we were serving about 7500 commuters per day. We plan to scale to 5,00,000 per day in the next 4 years in a profitable and sustainable manner.

You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/


Role & Requirements


  • 2+ year experience in application development
  • ability to write efficient SQL queries and design schemas for relational databases
  • good knowledge of operating systems and networking concepts
  • experience in using and understanding code from Open Source
  • experience with implementing best software engineering practices like version control with git, code reviews, writing unit-tests, writing readable code
  • experience with Python and Django is a plus.
  • inclination towards researching new technologies and adapt them to solve challenges we face

We look for engineers who

  • Are committed to their growth and learning
  • care about working in and building a strong engineering culture
  • want to take significant ownership and decision making power
  • want to make an impact in the real world while working with a great team in a hyper-growth environment
Read more
PurpleMonks Technology
at PurpleMonks Technology
1 recruiter
Deepika Singh
Posted by Deepika Singh
Remote, Bengaluru (Bangalore)
8 - 16 yrs
₹10L - ₹60L / yr
skill iconPython
Shell Scripting
VMWare
OpenStack
skill iconAmazon Web Services (AWS)
+5 more

Cloud Platform Developer:

 

  • 8 to 12 years of platform development experience with good knowledge on any virtualized platform (VMware ESXi, Linux KVM, Openstack, AWS, etc)
  • Candidate must understand how to instantiate/provision/package VMs on cloud platforms – OVF/OVA, qcow2, etc.
  • Strong in Shell and Python scripting; Knowledge of Apache Maven is plus.
  • Knowledge of Ansible or Terraform will be useful
  • Knowledge of Rift.io / Open source MANO / Restful APIs will be plus
  • Good knowledge of Linux OS fundamentals – IPCs (sockets, shared memory, etc), multi-threading, Semaphores, IP routing, etc.
  • Experience of working in an agile software development environment is critical
  • Exposure to multiple aspect of product lifecycle process including requirement gathering, functional specification, design, development, testing, and maintenance.
Read more
AI-driven platform designed for education,e-commerce sectors
AI-driven platform designed for education,e-commerce sectors
Agency job
via Anzy by Kushala U
Remote, Bengaluru (Bangalore)
8 - 11 yrs
₹10L - ₹22L / yr
skill iconData Science
skill iconMachine Learning (ML)
skill iconPython
Image Processing

The Job
The Architect, Machine Learning and Artificial Intelligence including Computer Vision will grow and lead a team of talented Machine Learning (ML), Computer Vision (CV) and Artificial Intelligence (AI) researchers and engineers to develop innovative machine learning algorithms, scalable ML system, and AI applications for Racetrack. This role will be focused on developing and deploying personalization and recommender system, search, experimentation, audience, and content AI solutions to drive user experience and growth.


The Daily

  • Develop innovative data science solutions that utilize machine learning and deep learning algorithms, statistical and quantitative modelling approaches to support product, engineering, content, and marketing initiatives.
  • Build and lead a world-class team of ML and AI scientists and engineers.
  • Be a hands-on leader to mentor the team in latest machine learning and deep learning approaches, and to introduce new technologies and processes. Single headedly manage the MVP and PoCs
  • Work with ML engineers to design solution architecture and develop scalable machine learning system to accelerate learning cycle.
  • Identify data science opportunities that deliver business value.
  • Develop ML/AI/CV roadmap and educate both internal and external stakeholders at all levels to drive implementation and measurement.
  • Hands on experience in Image processing for auto industry
  • BFSI domain knowledge is a plus
  • Provide thought leadership to enable ML/AI applications.
  • Manage products priorities and ensure timely delivery.
  • Develop and evangelize best practices for scoping, building, validating, deploying, and monitoring ML/AI products.
  • Prepare and present ML modelling results and analytical insights that help drive the business to senior leadership.


The Essentials

  • 8 + years of work experience in Machine Learning, AI and Data Science with a proven track record to drive innovation and business impacts
  • 4 + years of managing a team of data scientists, ML and AI researchers and engineers
  • Strong machine learning, deep learning, and statistical modelling expertise, such as causal inference modelling, ensembles, neural networks, reinforcement learning, NLP, and computer vision
  • Advanced knowledge of SQL and experience with big data platform (AWS, Snowflake, Spark, Google Cloud etc.)
  • Proficiency in machine learning and deep learning languages and platforms (Python, R, TensorFlow, Keras, PyTorch, MXNet etc.)
  • Experience in deploying machine learning algorithms and advanced modelling solutions
  • Experience in developing advanced analytics and ML infrastructure and system
  • Self-starter and self-motivated with the proven ability to deliver results in a fast-paced, high-energy environment
  • Strong communication skills and the ability to explain complex analysis and algorithms to non-technical audience
  • Works effectively cross functional teams to build trusted partnership
  • Working experience in digital media and entertainment industry preferred
  • Experience with Agile methodologies preferred
Read more
offerxone retail
at offerxone retail
1 recruiter
Himani Jain
Posted by Himani Jain
Noida, NCR (Delhi | Gurgaon | Noida)
3 - 9 yrs
₹4L - ₹12L / yr
skill iconMongoDB
skill iconJavascript
Artificial Intelligence (AI)
skill iconjQuery
skill iconHTML/CSS
+1 more
Lead product development for AI-powered bot.
Read more
Pluto Seven Business Solutions Pvt Ltd
Bengaluru (Bangalore)
3 - 4 yrs
₹5L - ₹7L / yr
Recruitment/Talent Acquisition
ATS
Sourcing
Recruitment
Inbound Recruitment
+2 more
Talent Acquisition Specialist: Are you a passionate recruiter with a go getter attitude and ready to explore the Talent Acquisition space for the new age tech? We have an opportunity for you! Job Responsibilities include: Collaborate closely with hiring managers to adequately understand the needs of the manager and the requirements and expectations of the job. Must source and recruit candidates using a variety of outlets, such as job postings and social media, while effectively targeting the right kinds of candidates for the job. Throughout this process, develop relationships with prospective talent. Seek out and recommend creative new ways of sourcing talent. Schedule all interviews and then prepare and advise their candidates beforehand. Review resumes, cover letters, and assess interview performance. In order to facilitate a smooth on-boarding process for new employees, administer and submit all hiring paperwork for new employees as well as assist with the orientation process. Maintain awareness of competitor practices, industry trends and recruitment standards. Must complete all pre-screening and screening activities for prospective employees, which may include calling previous employers and completing background screens. Document interactions, outreach, and screening results as well as staffing metrics. Conceptualize and implement various recruitment strategies to effectively close all the positions. Streamline the usage of ATS Qualifications required: Bachelor's Degree 3 to 4 years of experience in handling end to end recruitment Hands on experience in working on Big Data and Machine Learning skills for a minimum of 1 year is a must. Excellent communication(oral and written) skills and ability to provide a pleasant experience for the candidates Motivated, proactive and well organised to handle end ot end process Experience using the ATS Proven success in position closures according to the TAT. Passion to go above and beyond the set goal Familiartly using G Suite will be preferred.
Read more
11sight.com Bay area based startup focusing on interactive video chat market.
11sight.com Bay area based startup focusing on interactive video chat market.
Agency job
via Premium Hiring Only by Sunil Chandurkar
Pune
2 - 6 yrs
₹6L - ₹12L / yr
Software Testing (QA)
Performance Testing
Load Testing
Stress Testing
Test Automation (QA)
+3 more
11Sight.com is an exciting Bay Area start-up founded by two seasons entrepreneurs and growing with an international footprint. We are focused on the video interaction platform market, a space that has seen a surge of popularity in the recent years. We provide real time video interaction services to small and medium size businesses, enabling them to increase their sales with happier customers. We are looking for excellent, smart and highly self motivated, quality freaks. Quality of the product should be the only driving factor for you. Beyond passion, few expert skills and requirements are needed as mentioned below: 1. Engineering Graduate with minimum 2years and max 6years of experience in Manual and Automation Testing. 2. Hands-on programmer who can write Automation scripts. 3. Creative mind with an ability to design solid test cases. 4. Quality, Performance, Scale and Simplicity - Few words that should motivate you everyday 5. Knowledge of at least one programming language is must, Java or Python or C++ or Javascript 6. An ability to design and write test cases and execute it systematically. 7. Very strong written and verbal communication. 8. You should able to debug the issue by yourself at server side by checking logs, or running few white box tests. 9. Your job is not testing the product but making product better and help developers to debug to fix the issue and not just reporting the issue. If you think you possess all the above qualities and want to make a difference, please write me with your updated resume, current CTC and expected CTC. Please note Job location is Pune and it is full time job only.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos