Customer Support Executive

🏢 About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

🎯 Role Overview

We are looking for a hands-on HR Payroll & Compliance Executive to manage payroll, statutory compliance, MIS, and day-to-day HR operations end-to-end.

This role is strictly focused on HR Operations and does not involve Talent Acquisition or hiring. You will be the single point of contact (SPOC) for employees, managers, and stakeholders for all payroll, compliance, and HR Ops-related matters, ensuring accuracy, timeliness, and strong process discipline.

🧠 Key Responsibilities

• Own and manage end-to-end payroll processing, including monthly payroll, variable pay, deductions, reimbursements, and full & final settlements
• Handle statutory compliances such as PF, ESIC, PT, gratuity, and related audits and filings
• Manage salary appraisals, revisions, increments, and compensation changes in coordination with leadership
• Own and maintain the HR tech stack, especially Zoho People, Zoho Payroll, Zoho Sign, and HR workflows
• Prepare and maintain HR MIS reports (monthly payroll MIS, headcount reports, attendance, attrition, compliance status, etc.)
• Ensure accurate HR documentation, records, employee data, and audit-ready reports
• Coordinate closely with Finance, external vendors, and compliance partners
• Act as the primary HR Ops SPOC for employees and managers
• Handle day-to-day employee queries related to payroll, policies, leaves, attendance, benefits, and documentation
• Support onboarding and exit formalities from an operations, payroll, and compliance perspective
• Ensure process adherence, timelines, data accuracy, and operational hygiene across HR Ops

⚙️ What We’re Looking For

• 3–6 years of core HR Operations experience, with strong focus on Payroll & Compliance
• Hands-on experience in payroll processing and statutory compliances
• Proven working knowledge of Zoho HR systems (People, Payroll, workflows)
• Strong experience in MIS preparation, reporting, and documentation
• Experience managing appraisals, salary changes, and employee lifecycle operations
• Comfortable handling stakeholder coordination and employee communication
• Ability to work independently and own HR Ops without handholding
• Prior experience in SaaS / IT / Telecom / Software services is a strong plus
• Strong attention to detail with an execution-first mindset
• Willingness to work onsite from Noida (Sector 2)

🌱 Why Join MyOperator

• End-to-end ownership of Payroll, Compliance, and HR Operations
• Work closely with leadership and business stakeholders
• Tech-driven HR environment (no Excel-heavy chaos)
• Opportunity to build strong, scalable HR processes

Stable role with high trust, responsibility, and long-term growth

PR Account Manager - Public Relations Team

Job Description

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Colive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS - We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager! Service your clients well and they will never leave you.

Job Role -PR Account Manager

Experience Level - 3+ years

Location - Bangalore

Responsibilities-

● Candidates should have excellent communication skills

● Content writing, drafting press releases, press notes, listing notes

● Should possess great relations with the media and influencers

● Liaise with editors and journalists via consistent press outreach to explore large format

stories and brand placements

● Influencer relations - Identify and connect with key influencers and brands to seek potential collaboration opportunities for clients

● Client servicing - Build and maintain an effective client relationship

● Work with team and manager to achieve result oriented PR execution

● Research orientation - develop industry know-how and stay up-to-date with trends across various all client verticals

🚀 Hiring: Data Governance Lead (Remote | Contract Position) 🚀

We are looking for an experienced Data Governance Lead to drive enterprise-wide data governance initiatives, establish governance frameworks, and ensure effective data management practices across complex business environments.

📍 Location: Remote

📄 Employment Type: Contract

⏳ Experience: 8+ Years (6+ Years Relevant Experience)

⚡ Availability: Immediate

Key Responsibilities:

✅ Design and implement end-to-end Data Governance operating models

✅ Develop data classification frameworks and lifecycle management standards

✅ Define data ownership, stewardship, governance forums, and RACI structures

✅ Conduct data control assessments, risk evaluations, and compliance reviews

✅ Build and maintain data risk registers and remediation plans

✅ Collaborate with business, IT, compliance, and executive stakeholders

✅ Lead governance workshops and present recommendations to leadership

Required Skills:

🔹 Data Governance

🔹 Data Management

🔹 Data Lifecycle Management

🔹 Data Classification & Privacy Frameworks

🔹 Risk & Control Assessments

🔹 DAMA-DMBOK, DCAM, or similar governance frameworks

🔹 Vendor & Third-Party Data Governance

Good to Have:

✨ AI Governance Exposure

✨ Experience in regulated industries (Government, Transport, Utilities, Rail, etc.)

✨ Familiarity with ServiceNow, Acorn LMS, or similar enterprise platforms

If you have a strong background in data governance, compliance, risk management, and enterprise data strategy, we'd love to hear from you.

Digital Marketing & Brand Management Trainer (Freelance)

We are seeking a highly motivated and experienced Freelance Digital Marketing & Brand Management Trainer to deliver industry-relevant training programs for students. The ideal candidate should possess strong expertise in digital marketing, branding, and marketing strategy, along with excellent communication and training skills.

Key Responsibilities:

• Deliver comprehensive training on Digital Marketing and Brand Management concepts.
• Facilitate sessions on SEO, SEM, Social Media Marketing, Content Marketing, Email Marketing, Google Ads, and Google Analytics.
• Conduct practical workshops, assignments, case studies, and assessments.
• Mentor students and provide guidance on industry best practices and emerging marketing trends.
• Develop and maintain training materials to ensure high-quality learning outcomes.
• Evaluate student performance and provide timely feedback.

Required Skills:

• Digital Marketing
• Brand Management
• SEO & SEM
• Social Media Marketing
• Content Marketing
• Google Ads
• Google Analytics
• Performance Marketing
• Marketing Strategy
• Strong Presentation and Communication Skills

Employment Type:

Freelance

Language Requirements:

• Malayalam – Mandatory
• English – Preferred

Strong Senior Backend Engineer profile

Mandatory (Experience 1) - Must have more than 6+ YOE in Software Development

Mandatory (Experience 2) - Should have strong backend development experience in any backend language - Java, Javascript (NodeJS), Go, PHP (PHP experience is preferred)

Mandatory (Core Skill 1) - Must have Experience in any databases - MySQL / PostgreSQL / Postgres / Oracle / SQL Server / DB2 / SQL

Mandatory (Core skill 2) - Experience with async workflows and messaging queues such as( RabbitMq, Kafka, Message Broker / Queue, Google Pub / Sub, Kinesis etc)

Mandatory (Core Skills 3) - Experience in Cloud - AWS / Google Cloud / Azure

Mandatory (Company) - Product Companies only

Mandatory ( Education) - BE / BTECH / MCA

Job Description

A business development executive will be  responsible for researching and pursuing new business leads for the growth of the business. The role involves active coordination across teams and demands exceptional interpersonal skills. The executive is expected to work on new business proposals which are a persuasive representation of an organization's services.

Responsibilities/Requirements

• Must have knowledge of online bidding for IT Projects (Bidding Tools: Freelancer, Upwork, Fiver, etc.)
• Proper knowledge of proposal writing.
• Candidates should have experience with client communication, Follow ups and Negotiation.
• Project Management experience will be a plus.
• Should have IT Background experience.

Key Skills

Bidding on Freelancer / Upwork / Fiverr, Proposal Making, Negotiation, Client Communication, Project Management

Desired Candidate Profile

• Good experience in all generalist functions and HR coordination
• Excellent communication skills
• Good interpersonal and organizational skills    

• Research and understand motivational factors in people
• Understand brand requirements, objectives, and audience demographics
• Create campaigns and experiences on Rippl using the available frameworks that are engaging and exciting (for example, an experience on Rippl is 'Submit a picture of yourself wearing red jeans, and win a badge from a brand)
• Generate insights for audiences around media, brands, consumers, and experiences

• Understand how products work and what makes people tick
• Are a creative problem solver, typically with outlandish ideas
• Know how to capture and engage people’s attention
• Have an unending appetite to learn, with an unquenchable drive to succeed
• Are aware and conversant with social media / trends etc.....
• Have great writing / content skills