Customer Support Executive

Role Overview

We are looking for a highly skilled Full Stack Software Developer with expertise in Node.js, TypeScript, React, and JavaScript. The ideal candidate will have strong experience in Object-Oriented Programming (OOP), software engineering methodologies, and Agile practices. You should be comfortable working in a fast-paced, continuous deployment environment and have a passion for building scalable, high-performance applications.

Key Responsibilities

• Test-Driven Development (TDD): Write tests before implementation to ensure code quality.
• Clean & Maintainable Code: Develop self-explanatory, efficient, and well-structured code.
• Frequent Releases: Deploy small, incremental updates frequently.
• Pair Programming: Work collaboratively in pairs to improve efficiency and code quality.
• Peer Reviews: Conduct and participate in code reviews for continuous improvement.
• Full-Stack Development: Handle both frontend and backend, including infrastructure and DevOps pipelines.
• Product Development: Collaborate closely with the product team to roll out new features and fixes.
• Continuous Learning: Stay updated with the latest technologies and best practices.

Required Skills & Experience

• Strong proficiency in:
• Node.js, TypeScript, React, and JavaScript
• Object-Oriented Programming in JavaScript
• Data structures, algorithms, and software engineering methodologies
• Experience in Agile & Extreme Programming (XP)

• Familiarity with:
• Web server ecosystems
• Relational DBMS
• CI/CD tools such as Jenkins, Hudson, and Bamboo
• Web frameworks and frontend technologies
• Complexity analysis and performance optimization
• Server configuration and deployment infrastructure

• Experience using:
• Source control and bug tracking systems
• Writing user stories and technical documentation
• Bonus: Experience with Swift or iOS development is a plus.

Job Title: Graphic Designer

Job Type: Full Time

Location: Indore

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in fashion & luxury sector. The ideal candidate will be proficient in utilizing AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 3 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry or luxury industry is ideal.

·        Good to have experience in marketing or advertising agency.

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as Callhub)

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Education) - Candidate must have an engineering background (B.E/ B.Tech /M.Tech)

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

Roles & Responsibilities:

• Develop, record, and maintain cutting-edge web-based PHP applications
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Convey effectively with all task progress, evaluations, suggestions, and schedules, along with technical and process issues
• Coordinate with co-developers and keep project manager well informed of the status of development effort and serve as liaison between development staff and project manager

Skills:

• Experience in design and system architecture and can write 
• efficient, testable, and reusable code
• OOP Concepts
• Knowledge of PHP
• Knowledge of MySQL
• Ability to work on different backend technologies
• Experience with Git, Slack (Optional)
• Experience with Laravel Framework will be a huge plus point

UI / UX Designer for Industrial IOT Product.

User-centered design principles: Deep understanding of user needs and behaviors.

Information architecture: Organizing and structuring content for optimal user experience.

Interaction design: Creating intuitive and engaging user flows and interactions.

Wireframing & Prototyping: Creating low and high-fidelity prototypes to test and iterate designs.

Analytics & data analysis: Using data to inform design decisions and measure design effectiveness.

Visual design principles: Typography, color theory, layout, and visual hierarchy.

UI design tools: Figma, Sketch, Adobe XD, etc.

Responsive design: Designing interfaces that adapt seamlessly to various screen sizes.

Accessibility standards: WCAG guidelines for creating inclusive designs.

Front-end development basics: HTML, CSS, and JavaScript for understanding technical feasibility.

Software & Tools:

Design software: Figma, Sketch, Adobe Creative Suite (Photoshop, Illustrator), InVision, etc.

Prototyping tools: Figma, Adobe XD, InVision Studio, Axure, etc.

Collaboration tools: Jira, Confluence, Slack, etc.

Version control: Git or similar for managing design files.

Soft Skills:

Communication: Clearly articulating design decisions and presenting ideas to stakeholders.

Collaboration: Working effectively with cross-functional teams (developers, product managers, marketers).

Problem-solving: Identifying user pain points and developing creative solutions.

Critical thinking: Analyzing user data and feedback to make informed design decisions.

Mentorship: Guiding and supporting junior designers.

Time management: Handling multiple projects and meeting deadlines.

Adaptability: Staying current with design trends and emerging technologies.

Beyond the Basics:

Domain expertise: Industrial IOT is a plus

This role is focused on Growth initiatives at cure.fit. As a Growth PM, you will be responsible for driving growth in users, revenue via a data-driven, experiment-based, systematic approach to growth and execute on key growth initiatives to achieve growth targets. Key responsibilities: - Identify levers and opportunities using which we can have more users, higher sales, better engagement - Build and deploy experiments to capitalise on these opportunities - Identify what works and what doesn't and scale up/down experiments accordingly - Develop a deep understanding of customers and engagement loops - Productify key learning’s from the experiments - Participate in tactical sales or marketing initiatives - Over time, build a growth machinery and systematised approach to driving growth - Strengthen capabilities in key areas such as SEO/ASO/Content/Referral This is a foundational role on the team and you will have the one-of-a-kind opportunity to develop a deep understanding of the core business/engagement loops and have high degree of impact. PMs on the team enjoy high degree of responsibility and ownership. You will work closely with Sales, Marketing and Technology teams to conceptualise, plan, execute and productize growth initiatives.

Looking for:

Understanding of consumer behaviour and psychology

We are looking for PMs/Engineers/Marketers with 3+ years of PM/Software Engineering experience in building consumer software products. You are very customer focused and have a strong understanding of the customer behaviour and psychology to come up with ideas and hypothesis to drive growth. You care not just about the technology but also the psychology that makes great products.

Impact orientation, curiosity, and hacker-mindset

You are impact-oriented and are constantly looking to achieve scale and leverage by leveraging data and consumer insights. You are highly curious and eager to learn/develop intelligence - you are never satisfied by just knowing “what happened” but are keen to understand “why it happened”. You have a hacker mindset and a sense of hustle which you use for prioritizing and bringing ideas to life.

Strong analytical and scrappy technical skills

You have 3+ years of experience as a PM or as a Software Engineer focused on building consumer products, especially on mobile devices (apps, progressive web). You come with analytical and data operations skills (ETL) and you are largely self-sufficient in pulling and analyzing data and deriving sound conclusions.

Skill set:

• Prior experience of 3+ years in building consumer products
• Strong understanding of hypothesis-driven, data-backed experimentation
• Strong analytical and data engineering skills

Procol is India's fastest-growing procurement technology company.

Founded in 2018, Procol's solutions have been securely deployed at many $1B+ global companies helping procurement teams reduce costs, digitize procurements, improve compliance by replacing emails and excel workflows with the world's most easy-to-use and secure e-sourcing platform managing a spend of ₹5000 Cr+. Procol is rated 4.9/5 ⭐️ by trusted enterprises on G2 and has been featured by Forbes.

We're a team of ex-Google New York, Zomato, OYO who've worked at high-impact, growth companies and believe that we're on the journey of building one. Backed by investors like Blume Ventures, Sequoia Surge, Beenext, and Rainmatter.

Hiring Technical Lead

You will scale and lead Procol’s engineering teams. You’ll be instrumental in driving the product vision and will be responsible for hiring, developing and leading engineers to seamlessly execute our technical roadmap.

You come from experience but are not as psyched with your current pursuits and believe that there’s something more important to be done with your time.  If you are a hustler who likes to take challenges and want to join a team of like-minded enthusiastic individuals then we want you on-board.

What you’ll bring

• You have 4+ years of experience with system architecture and have built scalable software infrastructure.
• You are a hands-on programmer and prefer to spend 20-30% of your time writing production grade code with your team.
• You have sound understanding of software engineering principles, both for code and for people
• You have experience of leading engineering teams. 
• You are emphatic and highly customer obsessed.
• You have an eye for great products and can work effectively with product managers, engineers and designers to build them.

What you'll do

• Build, scale, develop and manage teams that are collaborative, inclusive, and respectful of each other.
• Scope and lead large technical projects with enormous impact. 
• Manage the processes necessary to operate the engineering teams effectively.
• Drive and contribute to company-wide engineering initiatives.
• Plan and prioritize short term and long term engineering goals and guide teams through planning, prioritization, and execution of work.
• Mentor and guide the professional and technical development of your team members. Focus on developing their careers, and assign them to projects suitable to their skill levels, work styles, and professional goals.
• Own your team’s deliverables and ensure we continue to ship scalable, highly-available products that delight our customers.
• Support the engineering and product teams in achieving a high level of technical quality, reliability, and ease-of-use.

Why you'll love Procol

• Learn and grow fast with a growing startup which impacts millions of businesses
• Work closely with the founding team and become a part of building a successful company
• Openly collaborate with few of India’s most talented folks, who will challenge you every day
• Industry competitive salary and benefits

• Get advance salaries every month
• Employee health insurance covered by us
• Flexible working hours

Procol is an equal opportunity employer and we believe diversity is key to our success.