Responsibilities:
● Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.
● Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.
● Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.
● Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.
● Collaborating with other departments to address customer needs and continuously improve the overall customer experience.
● Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.
● Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.
● Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.
● Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.
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Looking for MS Dynamics AX Technical Consultant, who can join in 10-15 Days
Hybrid Mode- Bangalore/Hyderabad
1. 6 years of relevant ERP experience with a strong understanding of Microsoft Dynamics AX (in addition to degree or years of previous experience), preferably with a Dynamics AX certification
2. Design, develop, and customize solutions within Microsoft Dynamics AX 2012.
3. Implement AX customizations using X++, MorphX, and SSRS reports.
4. Data Migration: Experience in data migration using DIXF and other data tools
Where: Hyderabad/ Bengaluru, India (Hybrid Mode 3 Days/Week in Office)
Job Description:
- Collaborate with stakeholders to develop a data strategy that meets enterprise needs and industry requirements.
- Create an inventory of the data necessary to build and implement a data architecture.
- Envision data pipelines and how data will flow through the data landscape.
- Evaluate current data management technologies and what additional tools are needed.
- Determine upgrades and improvements to current data architectures.
- Design, document, build and implement database architectures and applications. Should have hands-on experience in building high scale OLAP systems.
- Build data models for database structures, analytics, and use cases.
- Develop and enforce database development standards with solid DB/ Query optimizations capabilities.
- Integrate new systems and functions like security, performance, scalability, governance, reliability, and data recovery.
- Research new opportunities and create methods to acquire data.
- Develop measures that ensure data accuracy, integrity, and accessibility.
- Continually monitor, refine, and report data management system performance.
Required Qualifications and Skillset:
- Extensive knowledge of Azure, GCP clouds, and DataOps Data Eco-System (super strong in one of the two clouds and satisfactory in the other one)
- Hands-on expertise in systems like Snowflake, Synapse, SQL DW, BigQuery, and Cosmos DB. (Expertise in any 3 is a must)
- Azure Data Factory, Dataiku, Fivetran, Google Cloud Dataflow (Any 2)
- Hands-on experience in working with services/technologies like - Apache Airflow, Cloud Composer, Oozie, Azure Data Factory, and Cloud Data Fusion (Expertise in any 2 is required)
- Well-versed with Data services, integration, ingestion, ELT/ETL, Data Governance, Security, and Meta-driven Development.
- Expertise in RDBMS (relational database management system) – writing complex SQL logic, DB/Query optimization, Data Modelling, and managing high data volume for mission-critical applications.
- Strong grip on programming using Python and PySpark.
- Clear understanding of data best practices prevailing in the industry.
- Preference to candidates having Azure or GCP architect certification. (Either of the two would suffice)
- Strong networking and data security experience.
Awareness of the Following:
- Application development understanding (Full Stack)
- Experience on open-source tools like Kafka, Spark, Splunk, Superset, etc.
- Good understanding of Analytics Platform Landscape that includes AI/ML
- Experience in any Data Visualization tool like PowerBI / Tableau / Qlik /QuickSight etc.
About Us
Gramener is a design-led data science company. We build custom Data & AI solutions that help solve complex business problems with actionable insights and compelling data stories. We partner with enterprise data and digital transformation teams to improve the data-driven decision-making culture across the organization. Our open standard low-code platform, Gramex, rapidly builds engaging Data & AI solutions across multiple business verticals and use cases. Our solutions and technology have been recognized by analysts such as Gartner and Forrester and have won several awards.
We Offer You:
- a chance to try new things & take risks.
- meaningful problems you'll be proud to solve.
- people you will be comfortable working with.
- transparent and innovative work environment.
To know more about us visit Gramener Website and Gramener Blog.
If anyone looking for the same, kindly share below mentioned details.
Total Experience:
Relevant Experience:
Notice Period:
CTCT:
ECTC:
Current Location:
Network Administrator
Are you a fun-loving and passionate individual about technology? Are you ready to build a career that enhances your skills?
Then, we are the right choice for you.
We are seeking a results-oriented Sr. Network Administrator to manage our company's computer infrastructure and supervise our IT department. You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers.
To ensure success as an IT Administrator, you should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.
Desired roles & responsibilities:
- Expertise in DNS, VMware Workstation, multiple OS installation & RAID configurations.
- Excellent understanding of Networking & Firewalling concepts.
- Well versed with various IT Infrastructure technologies/ concepts such as LAN & WAN protocols, VPN Technologies (IPSEC, SSL), Leased Line Connectivity, DNS, DHCP, ISP Setup, TCP/ IP, IP architecture, Network Management System (NMS), VLANs, Structured Cabling Design, Anti-Virus Server (Mail Scanning/ Gateway Scanning/ Server/ Clients Scanning) Setup and Wire Less LAN concepts.
- Expertise in Active Directory Configuration and Group Policy Management. FSMO Roles, DNS Zones, Replications, etc.
- Experienced in Single sign-on configurations using Active Directory Federation Services (ADFS) and Azure AD.
- Good understating of PKI infrastructure and experience in Active Directory Certificate Services administration.
- Administration knowledge on Anti-Virus Management
- Firmware up-gradation and tuning, hardening the servers.
- Manage local hardware inventories.
- Assist network architects with the design of network models whenever needed.
- Good hands-on experience on Sophos/CyberRom/SonicWALL/FortiGate/FortiNet Firewall and configuration. well versed with NAT Rules in Firewall and Direct the installation of both the software and hardware components of firewalls along with other portions of security infrastructure. They also configure firewalls for usage, manage their day-to-day operations, and perform regular maintenance through upgrades and patches.
- Applying operating system updates, patches, and configuration changes.
- Expertise in Firewall design, building, and managing the security infrastructure of information technology (IT) systems. They are expected to be proficient in all aspects of ITIL (i.e. Incident Management, Service Request Management, Change Request Management, Problem Management, Disaster Response, etc.).
- Windows Server environment administration and support.
IT Administrator Requirements:
- Bachelor's degree in computer science, information technology, information systems, or similar.
- Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
- Extensive experience with IT systems, networks, and related technologies.
- Good knowledge of best practices in IT administration and system security.
- Exceptional leadership, organizational, and time management skills.
- Strong analytical and problem-solving skills.
- Good interpersonal and communication skills.
Technical Architect/Technical Head/Technical Lead
EDUCATION,EXPERIENCE REQUIRED:
BE/MCA/ B.TECH/Post graduation preferred
10+ years of experience
CTC - 20 LPA.
Vacancy: 1
JOB ROLE:
Technical lead will be responsible for technology development delivery and maintenance of small to medium size projects(end to end). Must have good technical and communication skills to effectively communicate with internal and external stakeholders.
DUTIES AND RESPONSIBILITIES:
- Must have Managed the team of 6-10
- Good understanding of industry specific framework
- Need good design/Architecture design experience
- To build and maintain financial tech products
- Customer interaction
- Exposure to SDLC
- Project status reporting
KNOWLEDGE AND SKILLS REQUIRED:
- Java
- Spring
- Hibernate
- My SQL
- J Query
- Apache Tomcat
- Rest web services
- Design patterns
• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
Senior Software Engineer-Frontend
About the role:
We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals. We strive to maintain an open culture where everyone is a contributor and feels comfortable sharing ideas and opinions. Our team, drawn from the best product companies, is obsessive in its detailing and our focus is on awesome User Interaction.
Requirements:
- Ability to collaborates with teams to explore existing systems, determines areas of complexity and learns the applications capabilities
- Complete understanding of internal code and workings on any popular open source library will be highly appreciated
- Some record of contribution to any popular front end open source project is a big plus.
Skills that will help you succeed in this role:
- An ideal Senior Front End Engineer would have 3-6 years of experience in building highly scalable UI on the Web/Mobile.
- Highly skilled at building highly performant web applications using JavaScript, HTML and CSS including frameworks and tools such as React, Redux, Redux saga, Sass, Less etc.
- Ability to write testable, maintainable code that’s easy to understand.
- Experience in modern front-end build pipelines and tools.
- Ability to take complex problems and break them down into smaller tasks.
- An innate curiosity about how things work.
- Strong product and design sensibilities and an obsessive attention to detail.
- Excellent communication skills.
- Self-directed team player who thrives in a continually changing environment.
- We are looking for passionate, talented, and highly motivated hands-on Front End Developers with a creative edge, strong problem solving skills and strong development fundamentals.
About the Role
We, at upGrad, believe in giving ownership and responsibility to each one of the team members. As an iOS Developer, you will be a part of the iOS app development team and strive to deliver the best learning experience out there to our learners that upGrad is known for. You will be responsible for developing features, taking those features to production and maintaining the existing code.
Innovative nature and pro-active involvement in the product is taken very seriously at upGrad, therefore, a major part of your role would involve thinking about new features and new ways to deliver quality learning experience to our learners.
Roles & Responsibilities
- Own end to end development and operations of high-performance software development team.
- Design the architecture and deliver clean, testable, and scalable code
- Participate in requirement gathering and display a strong sense of ownership and delivery
- Maintain high standards of software quality within the team by
- Participating in regular peer-reviews of solution designs and related code
- Provide technical leadership to teammates through coaching and mentorship.
Skills Required
- Minimum 6 years of strong iOS development experience with at least 2 Apps Published on App Store of Enterprise Platform.
- Strong Swift concepts along with OOPS, Computer Science fundamentals, Memory Management, App Profiling experience.
- In depth understanding of frameworks like UIKit, Foundation classes, AutoLayout, Core Data, Networking, Collections, GCD, ARC.
- Solid understanding to write modular code, template based programming which is Unit testable (Critical Requirement)
- Solid understanding of iOS architectural patterns especially VIPER (and MVVM) and their importance in scalable software development process.
- Prior understanding of Git (must have), JIRA, Trello, Confluence, etc
- Experience in iOS UI creation using Storyboards, XIB and Code.
- Experience with standard libraries like RxSwift, Swinject, Alamofire, etc.
- Good written and verbal communication.
- Ability to collaborate with multiple teams to work on different phases of the project.
- Knowledge about App Store, publishing an app and the common rejection reasons.
Responsibilities
- Work with the architect in identifying modules, interfaces, functionality to be developed
- Participate in the entire application lifecycle, focusing on coding and debugging
- Write clean code to develop functional web application, addressing technical and design requirements
- Understand and implement heuristic algorithms as necessary
- Troubleshoot and debug applications
- Create and maintain upto date documentation
- Collaborate with Front-end developers to integrate user-facing elements with server side logic
- Provide training and support to internal teams
- Build reusable code and libraries for future use
- Liaise with developers, architects, designers and system administrators to identify and incorporate new features
Requirements
- Proven work experience in Java as a Back-end developer
- In-depth understanding of the entire web development process (design, development and deployment)
- Hands on experience with programming languages like https://resources.workable.com/back-end-developer-job-description" target="_blank">Java and Python
- Hands on experience in relational and non relational databases
- Working knowledge of CMS framework
- Familiarity with front-end languages (e.g. HTML, JavaScript and CSS)
- Excellent analytical and time management skills
- Teamwork skills with a problem-solving attitude
- BE/ MS degree in Computer Science or relevant field