Customer Support Executive

•  Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, java, angular etc
•  Good understanding of Object-Oriented JavaScript (OOJS), ES6,
•   Hands-on exp in Web app development using modern client-side MVC frameworks using ReactJS
•   Experience in Full stack development or Back end development
• Thorough understanding of ReactJs and its core principles
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience developing custom reusable components in ReactJS
• Proficient understanding of unit testing using JavaScript test frameworks like JEST       Experience integrating REST APIs
• Ability to understand business requirements and translate them into technical requirements     

Job Description:

We are seeking a creative and dynamic individual to join our team as a YouTube Content Creator. As a Content Creator, you will be responsible for producing engaging and high-quality video content for our YouTube channel. This role requires a combination of creativity, technical proficiency, and a deep understanding of online video trends.

Role & Responsibilities:

Content Creation:

• Plan, script, shoot, and edit compelling video content for our YouTube channel.
• Develop innovative and entertaining concepts that resonate with our target audience.
• Stay informed about industry trends and competitor content to ensure our channel remains relevant and competitive.

Video Editing:

• Edit videos to enhance visual appeal, storytelling, and overall quality.
• Incorporate graphics, music, and other elements to elevate the production value of each video.
• Ensure all content meets brand guidelines and quality standards.

Audience Engagement:

• Monitor and respond to audience comments, feedback, and trends.
• Collaborate with the marketing team to develop strategies for audience growth and engagement.
• Create content that encourages viewer interaction and participation.

Collaboration:

• Work closely with cross-functional teams, including marketing, sales, and customer support, to align social media efforts with overall business objectives.
• Collaborate with influencers and partners to enhance content reach and diversity.

Analytics and Optimization:

• Conduct keyword research and implement SEO best practices to enhance video discoverability and reach a broader audience.
• Monitor YouTube algorithm changes and adapt strategies to maximize content visibility.
• Analyze video performance metrics and audience insights.

Preferred Candidate Profile:

• Proven experience as a YouTube Content Creator or similar role.
• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).
• Strong understanding of YouTube platform, trends, and best practices.
• Creative mindset with the ability to generate innovative and engaging content ideas.
• Excellent communication and interpersonal skills.
• Ability to meet deadlines and work effectively in a fast-paced environment.
• Familiarity with SEO and keyword optimization for YouTube.

About Company:

TalkCharge is a digital payment and marketing platform. We are facilitating our 2 Million+ users with Online Recharges, Bill payments, GiftCards and a comprehensive listing of Discount Coupons (affiliates) and Deals.

Responsibilities:

• Develop cloud-based Python Django software products
• Working closely with UX and Front-end Developers
• Participating in architectural, design, and product discussions
• Designing and creating RESTful APIs for internal and partner consumption
• Working in an agile environment with an excellent team of engineers

Skills:

• Highly proficient with Python 
• Hands-on experience with the Django framework
• Solid database skills in a relational database (i.e. PostgresSQL, MySQL, etc.)
• Strongly preferred exposure with Elasticsearch
• Knowledge of how to build and use RESTful APIs
• Strong knowledge of version control (i.e. git, svn, etc.)
• Experience deploying Python applications into production
• Amazon Web Services (AWS) infrastructure knowledge is a plus

Website:

We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the

• Creating written pieces that are sharp, memorable, and effective at prompting readers to take action.
• Collaborating with influencers to ensure that posts are engaging.
• Optimizing content for publication across various social media sites.
• Scheduling copy for release at optimal times.
• Monitoring users' engagement with and feedback on every post.
• Analyzing and reporting on the effects of publications.
• Maintaining a secure database of all login credentials.
• Making reels for the company – Camera friendly
• Remaining abreast of changes to all pertinent social media applications.
• Exploring the potential value of social media sites that are not yet in our repertoire.

• 2+yrs of experience as a social media executive
• Degree in marketing, communication studies, journalism, creative writing, or similar.
• Expert knowledge of all leading social media sites
• In-depth understanding of the processes surrounding the creation and distribution of paid advertisements.
• Ability to create authoritative and persuasive texts.
• Flexible and engaging writing style.
• Knowledge of pertinent engagement metrics.
• Time management skills
• Experience in working with Start-ups
• Excellent written and verbal communication

Sr. Finance Manager is a diverse and challenging position with its broad scope of responsibilities and high accountability. You will play a central role in driving insights which would form the basis for key strategic and business decisions. This role will be a precursor to several long-term exciting opportunities within the organization.

 Responsibilities:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services

Requirements:

• Proven work experience in product management or as an associate product manager
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal communication skills
• MS/BS degree in Computer Science, Engineering or equivalent preferred

We are looking for individuals who have the following skillset:

• Adaptable and flexible
• Problem-solving skills
• Detail orientation
• Ability to establish strong client relationship
• Agility for quick learning

Nice to haves:

• Exceptional written and verbal communication skills
• Ability to multitask and work on a range of requirements.
• Experience in analysing very large, complex, multi-dimensional data sets.
• Penchant for business, curiosity about numbers, persistence to work with data and passion for uncovering insights out of that