Admission Counselor

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as customers' primary technical point of contact, offering expert guidance and support through phone calls, email, and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration, and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, seeks smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting, and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

!! We are Hiring !!

Role: Bench Sales Recruiters/HR Executive

Exp: 1 - 8 years

Work Location: Uppal(Onsite)

MOI: F2F

Srinivas

Victoire Systems LLC

Job Type: Full-time

Salary: Up to ₹80,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Night shift
• US shift

Supplemental pay types:

• Performance bonus
• Shift allowance

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person

Your Tasks:

• Participate in all aspect of operation and application support.
• Work primarily in Java-on-Java Spring and web frameworks like Bootstrap and Vue.js.
• Engage and collaborate across time zones with different front-end and back-end developers.
• Working closely with your teammates on knowledge sharing and experience build-up.
• Drive development best practices with your teammates to deliver high quality solutions. 

  Your profile:

• Bachelor’s degree in computer science, information technology, or engineering with strong communication skills.
• 4+ years of experience building large-scale software applications or web applications
• Strong knowledge of Full-Stack development with Java Spring Framework and established web frameworks Bootstrap, Vue.js, React or AngularJS.
• Experience of different data stores and search engine solutions like Apache Solr or Elasticsearch and designing and implementing API web services (RESTful and SOAP-based)
• Ability to work independently and collaboratively in a multidisciplinary team environment whiles providing operational support capability.

If you can put one leg into the analogue world and another leg into the digital world to quickly translate business objectives into technical recruitment into software screens... If you think the computer screen is the world that you really want to make an impact on it is more significant than life. Then come join us.

Think you’ve got it in you? Let’s check the requirements:

• Excellent verbal and written communication skills (They always say communication is key, don’t they?)
• Time management (Time is always of the essence at iThink)
• Organisational skills 
• Be well versed with the draw.io tool or any flow chart-making tool (going with the flow is good, but so is planning!) 

And that’s it! 

What duties does the job involve?

During your time as a Business Analyst on our ITL team, you will be:

• Enjoying your time with us

This we can assure you of, but apart from it, you will be required to:

• Creating technical reports, activity diagrams, BRD, FRD and manuals for the team (help us help others?)
• Developing workflow charts for system changes
• Monitoring each project's progress and optimising processes (concrete results for our efforts, you know?)
• Work as a SPOC between the Tech and Marketing Team and other stakeholders (like we said, coordination skills are a must!)
• Collaborate with project sponsors to determine project scope and vision (great minds don’t always have to think alike!) 
• Require Knowledge of the Balsamiq Tool.
• Should have a basic understanding of Figma.

We are looking for a performance marketer who can profoundly understand the user and plan search engine and display advertising to generate MQLs. You are someone who likes working with data and insights and making decisions based on it. You should be able to lead multiple performance marketing initiatives like Google Ads, Linkedin Ads, Facebook Ads, Display Ads, GDN, Bing Ads etc in international markets like MENA, USA, EMEA & SEA. An eager candidate to make an impact at Xoxoday and thrive in a fast-paced, dynamic, hyper-growth environment and can operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right.

• Segment our users by deeply understanding our clients and end users. You will talk regularly to users and prospects and draw qualitative and quantitative insights.
• Define and execute the SEM & performance marketing strategy. It will include work like demand generation, landing pages, keywords research, Ad copies, competition research & analytics.
• Work closely with a range of cross-functional teams - product, design, marketing, and sales to craft highly effective, data driven campaigns on Google Adwords, Linkedin & Facebook.
• Understand and analyze campaigns regularly and optimize the CTR, CPL & CPA.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Expertise in Google Adwords campaigns for international markets.
• Experience working on marketing or growth throughout a product’s lifecycle.
• Working experience in SaaS, preferably for international markets.
• Hands-on experience in Google Analytics, Google AdWords, Linkedin Ads, Facebook Ads, Hubspot CRM, Landing pages and Webflow.

You will be working closely with the growth marketing head and the marketing team members. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of work, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.

A fast-growing PE funded Fintech SaaS company based in Bangalore with offices in Delhi, Mumbai, California, New York, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Works with over 2000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

• Firm grasp of the JavaScript language and its nuances, including ES6+ syntax.
• Knowledge of functional or object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle, Android Studio.
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)

Desired Candidate Profile

• Bachelors/ Master’s degree in Computer Science, Engineering or a related subject
• Minimum 3 years work experience in mobile application development
• Proficiency in Problem Solving, Data Structures and Algorithms
• Strong knowledge of design concepts and constraints on mobile platforms
• Proficiency in Java/Android
• Ability to use third party SDKs
• Familiarity with Firebase, FCM, IMA, Google Services and Facebook SDK
• Demonstrable experience building excellent mobile apps that are currently in Google Play Store
• Experience with HTML5, Java, Responsive Design and flutter    

If you are an outstanding ETL Developer with a passion for technology and looking forward to being part of a great development organization, we would love to hear from you. We are offering technology consultancy services to our Fortune 500 customers with a primary focus on digital technologies. Our customers are looking for top-tier talents in the industry and willing to compensate based on your skill and expertise. The nature of our engagement is Contract in most cases. If you are looking for the next big step in your career, we are glad to partner with you. 

Below is the job description for your review.

Extensive hands- on experience in designing and developing ETL packages using SSIS

Extensive experience in performance tuning of SSIS packages

In- depth knowledge of data warehousing concepts and ETL systems, relational databases like SQL Server 2012/ 2014.