Admission Counselor

UNext is a next-generation online learning organization focused on the higher education ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging technology.

UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions in the online education space. With a best-in-class content and technology stack, UNext offers platforms for online courses, digital and online assessments, and student engagement tools.

The platform is designed to help universities, colleges, and institutions make quality education affordable and accessible to learners anytime and anywhere. Replicating the on-campus experience online, UNext provides an immersive learning experience through a mobile-first LMS platform, access to world-class courses through synchronous and asynchronous learning, modern pedagogy, online assessments, alumni networks, and expert assistance to improve learner outcomes.

Role Overview: - The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and revenue growth objectives. The candidate will be responsible for guiding prospective students through the admission process, understanding their educational needs, and recommending suitable programs.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

• Responsible for student admissions and achieving assigned sales targets.

• Understand customer needs and recommend suitable programs.

• Close sales and achieve quarterly revenue quotas.

• Counsel and interact with students and parents regarding program options.

• Support students one-on-one with course selection, application process, and meeting deadlines.

• Assist students in obtaining necessary documentation required for the application process.

• Provide students and parents with information regarding admission requirements, enrollment processes, and procedures.

• Coordinate efficient handling of applications and communication with parents of student applicants.

Requirements

• Ability to empathize with students and parents and build strong relationships through conversations.

• Strong inclination to work in a target-driven sales environment.

• Proven expertise in converting leads into sales.

• Experience working with CRM systems.

• Fluency in English and Hindi is mandatory.

• Strong listening, communication, and presentation skills.

UNext

Job Description – Admission Counsellor

About the Role

UNext is a next-generation online learning organization focused on the higher education

ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and

pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging

technology.

UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions

in the online education space. With a best-in-class content and technology stack, UNext offers

platforms for online courses, digital and online assessments, and student engagement tools.

The platform is designed to help universities, colleges, and institutions make quality education

affordable and accessible to learners anytime and anywhere. Replicating the on-campus

experience online, UNext provides an immersive learning experience through a mobile-first LMS

platform, access to world-class courses through synchronous and asynchronous learning, modern

pedagogy, online assessments, alumni networks, and expert assistance to improve learner

outcomes.

Role Overview

The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and

revenue growth objectives. The candidate will be responsible for guiding prospective students

through the admission process, understanding their educational needs, and recommending suitable

programs.

Key Responsibilities

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and

emails.

• Responsible for student admissions and achieving assigned sales targets.

• Understand customer needs and recommend suitable programs.

• Close sales and achieve quarterly revenue quotas.

• Counsel and interact with students and parents regarding program options.

• Support students one-on-one with course selection, application process, and meeting deadlines.

• Assist students in obtaining necessary documentation required for the application process.

• Provide students and parents with information regarding admission requirements, enrollment

processes, and procedures.

• Coordinate efficient handling of applications and communication with parents of student applicants.

Requirements

• Ability to empathize with students and parents and build strong relationships through

conversations.

• Strong inclination to work in a target-driven sales environment.

• Proven expertise in converting leads into sales.

• Experience working with CRM systems.

• Fluency in English and Hindi is mandatory.

• Strong listening, communication, and presentation skills.

Job Details

Location MG Road, Bangalore

Working Days 6 Days a Week

Hiring: Academic Counsellor & Senior Admission Counsellor

Company: upGrad

Industry: EdTech

Open Positions

1. Academic Counsellor – Lucknow

• Experience: 2+ years mandatory in EdTech Sales
• CTC: Up to ₹7.5 LPA Fixed + ₹4 LPA Incentives

2. Senior Admission Counsellor – Noida

• CTC: Up to ₹11 LPA Fixed + ₹4 LPA Incentives

3. Team Lead - Kolkata Location (Must know Bengali)

•     CTC: Up to ₹11 LPA Fixed + ₹4 LPA Incentives

Key Skills & Requirements

• Excellent communication and interpersonal skills
• 2+ years of relevant EdTech Sales experience mandatory for Academic Counsellor
• Strong sales, counseling, lead-conversion, and follow-up skills
• Ability to achieve and consistently meet sales/admission targets
• Strong objection handling and negotiation skills
• Good relationship-building and student counseling abilities
• Career stability with consistent tenure in previous organizations
• Comfortable working in a target-driven environment

Key Responsibilities

• Counsel prospective students and understand their educational and career requirements.
• Explain relevant courses/programs and guide students through the admission process.
• Manage leads through calls, follow-ups, and consultations.
• Convert qualified leads into admissions and achieve assigned targets.
• Handle student queries, objections, and concerns effectively.
• Maintain regular follow-ups and manage the complete counseling-to-admission cycle.
• Update and maintain accurate lead/customer information in the CRM.
• Build strong relationships with prospective students and ensure a smooth admission experience.

Preferred Profile: Candidates with strong EdTech sales experience, excellent communication skills, proven conversion ability, and stable career history.

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Key Responsibilities

 Provide personalized counselling to students for overseas education

opportunities

 Assess student profiles and recommend suitable universities and courses

 Guide students through the entire admission process (applications, SOPs,

LORs, etc.)

 Assist with visa documentation and interview preparation

 Maintain accurate records of student interactions and application progress

 Build and maintain strong relationships with university partners

 Stay updated on admission requirements, visa policies, and market trends

 Achieve monthly/quarterly enrolment targets

 Participate in seminars, webinars, and promotional activities

Required Skills & Qualifications

 Bachelor’s degree (Master’s preferred)

 Prior experience in study abroad consultancy

 Excellent communication and interpersonal skills

 Strong counselling and convincing abilities

 Knowledge of international education systems

 Ability to work in a target-driven environment

 Proficiency in MS Office and CRM tools