DevCare Solutions
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Kindly Check the Roles and Responsibilities of the US IT Recruiter
- Responsible for handling IT requirements from US-based clients.
- Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
- Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
- Must be having the capability to work with a team or individually.
- Maintain close contact with candidates/Vendors/ recruiters/offshore team.
- Publish progress reports to management every week.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
The Network Engineer position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.
Detailed Description
Essential Duties and Responsibilities:
- Responsible to provide on-call support in a 24/7 environment and remedy network outages or other interruptions.
- Maintain existing network equipment, installing new equipment and replacing faulty equipment in plant environments. Vendor and warranty management for network hardware and software.
- Design, implement, document, and test Disaster Recovery process and procedures for network infrastructure
- Manage network infrastructure backup and recovery processes
- Security and critical IOS update patch management
- Advise team for network infrastructure-related issues
- Proactive monitoring of to identify outages, service degradation, or security threats and responding accordingly
- Prepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network data.
- Design, implement, and maintain network infrastructure to meet SLA requirements
- Design, implement, and maintain Firewall infrastructure for internal and remote use.
- Design, implement, and maintain network management platform for proactive monitoring and management of network infrastructure
- Designing, maintaining, and effectively operating Local Area Networks (LANs) and Wide Area Networks (WANs), Wireless, Internet Connectivity, and Network Security
- Prepare and ensure accuracy of documentation, procedure manuals, and help sheets for network installations, including data, voice, and video systems.
- Assist in development of business continuity and disaster-recovery plans, and maintain current knowledge of the plan. Respond to emergency network outages in accordance with business continuity and disaster-recovery plans
- Performs other duties as assigned
- This position will require an onsite presence and 80% local travel, as it will be supporting our utilities in the Greater Indianapolis Area
Job Requirements
Required Qualifications:
- Four-year degree with emphasis in Computer Science, Computer Technology, MIS or equivalent experience.
- Minimum 5 years of designing and supporting network devices and network protocols (Network switches, Firewalls, Wireless controllers and APs, BGP, OSPF, EIGRP, SIP and layer 2 protocols Spanning Tree, VPC, VDC and VTP).
- Experience with Watchgaurd Firewall, Active Directory, NPS, and RADIUS configurations
- Good interpersonal skills to interact with customers and team members
- Strong organization skills to balance and prioritize work
- Ability to work independently and as part of a team
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Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
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- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
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- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
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