Lead Generation Executive

Looking for an experienced Business Analyst with a strong data analytics background in Supply Chain Domain and willing to learn new technologies. This role is responsible for developing and enhancing products in supply chain, manufacturing, and unstructured data.  

What You'll Do

•       Discuss with customers/SME to understand business processes and formulate solutions to intricate requirements.

•       Working with large datasets from disparate systems to derive trends, patterns, and correlations that integrates with data-driven solutions. 

•       Play a key role in enhancing the value of products and services.  

•       Produce quality deliverables like, high and detailed level designs including data model, API specifications, wireframes, program logics, user requirement documents etc.

•       Collaborate with the development team to ensure development is carried out as per the specifications. Guide the young development team with creative logics to solve complex requirements.

•       Create test scripts and carry out functional testing, generate test results and ensure development is done as per expectations.

•       Create WBS of new project/activity with task timelines and milestones with business outcomes . Estimate efforts required for each task.

•       Ensure delivery of the tasks are as per the project timelines. Contribute to the achievement of Project KPI’s.

•       Follow project management process as defined for the project (JIRA / any other application).

•       Attend daily or periodic meetings with the clients, present status and discuss requirements, challenges and manage situations. 

•       Establish good relations with the clients and look for new business opportunities identified by gaps or pain points faced by them.

•       Acting as a single source of contact for the business requirements for the delivery team. 

•       Prioritize, Manage & Deliver multiple tasks meeting aligned timelines, with optimal quality and optimize customer satisfaction.

•       Work in a distributed team environment across multiple time-zones.

•       Requirements

•       Bachelor's degree or equivalent practical experience

•       5+ years of experience in the role of a Business Analyst.

•       A positive and welcoming attitude to undertake multiple complex tasks despite time constraints and effectively managing them. 

•       Self-directed, self-driven and proactive approach to solve problems leveraging available resources.

•       Possess analytical way of thinking and troubleshooting issues.

•       Excellent client-facing, interpersonal and communication skills.

•       Hands-on with SQL Data analysis.

•       Proficient in Excel, MS Word, and MS PowerPoint.

•       Proficient in Jira - decompose business processes into epics, user stories, acceptance criteria and manage product backlog.

•       Ability to create good project documentation.

•       Nice to Have

•       Functional experience in SAP/JDE in Supply chain: production/procurement/sales and distribution. 

•       A good understanding of business processes in cross functional areas.

•       Experience and knowledge in analyzing supply chain tables/data of at least one ERP system, SAP or JDE. Knowledge in how tables can be joined to bring out a business reporting requirement.

•       E2E ERP implementation experience is an added advantage.

•       An understanding of Visualization tools (e.g. Tableau/Power BI/Graph UI)

•       Experience on Consumer, Pharma/Life-Sciences industry.

•       Basic ability to understand technical code ABAP / Python etc. 

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Position Title: Sr. Manager/Manager Designs – Power Evacuation

Experience: 14 To 20 Years

Industry Type: Renewable Energy

Key Skills: AutoCAD, ETAP, Power World

Job Objectives:

• Lead the design of efficient power evacuation systems to integrate solar power plants with the national or regional grid.
• Design the layout of transmission lines, substations, step-up transformers, and switchgear for large-scale solar projects.
• Perform load flow studies, short circuit studies, and other electrical analyses to ensure the robustness of evacuation systems.
• Lead the planning, design, and implementation of power evacuation systems, ensuring they are aligned with project timelines, budgets, and specifications.
• Coordinate with external consultants, EPC contractors, and vendors to ensure seamless execution of the power evacuation systems.
• Ensure that all evacuation designs are compliant with local, national, and international standards (such as IEC, IEEE).
• Lead and mentor a team of engineers and technical specialists.
• Work closely with project managers, regulatory bodies, and other stakeholders to ensure project alignment and timely execution.

• Needs to generate qualified opportunities within target industry accounts wherein each opportunity should contain:
• Diagnosis of the prospect's business pains, where Unbxd solutions can fit in, understanding of prospects' buying cycle, procurement process, budgets etc. 
• Needs to identify accounts and do extensive prospect territory planning for the given region.
• Also conduct detailed prospect research within focused industry verticals. 
• Ability to develop a 'Why Unbxd, Why Now' proposition for each prospect interaction, identify and follow up on all marketing leads. 
• Support all the industry or solution specific marketing events in the region. 
• Ongoing record keeping and forecasting within Salesforce CRM & make use of prospecting support tools such as LinkedIn, eTailInsights etc.....

Position Purpose:

The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.

Major Tasks, Responsibilities & Key Accountabilities:

Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems

Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:

3+ years

Preferred Qualifications:

• Should have worked in a SaaS Company
• Experience in creating developer friendly integrations with other Apps/Software
• Experience in writing SQL queries against a relational database
• Experience in version control systems
• Experience in front end technology such as HTML, CSS, and Javascript/Typescript frameworks
• Experience in an object-oriented programming language (preferably Java)
• Experience in source code version control
• Experience in Relational or noSQL database technology
• Experience in cloud computing techniques
• Experience in CI/CD tools
• Experience in microservice-based architecture
• Experience with modern debugging and root cause analysis techniques
• Exposure to security frameworks for user and services authorization and authentication
• Exposure to creating and executing unit, functional, destructive and performance tests